SPORTSBET.IO / SPORTS BET IO ... SCAMMED ME FOR $150K USD +

[kwamina.bondzie]

So I found out about Sportsbet.io on a forum and thought I would try it out. Everything looked genuine and the website looked good. So on 21st Aug I signed up done a few bets around $5000 - $8000... they all won and I profited about $4000. Withdrew the money to my bitcoin wallet. Everything was good and I trusted the site.

A few days later I decided to do a much larger bet but the site kept capping me on the amount I could get bet (4BTC). So I simply made another 2 accounts with my information and deposited about 4BTC (approx $40,000) into each of them and placed the bet. So at this point I had above 150,000 usd worth of bets across my accounts. Whilst the game was inplay and ongoing... suddenly I couldn't gain access to any my accounts and whenever I would try to log in, it would say "YOUR ACCOUNTS HAVE BEEN DISABLED" .. so I contacted live chat immediately who told me to email a security team. 

I emailed the security team who asked me for ID and proof of address which I promptly sent to them. They then sent me some security link that I had to click on and take a selfie to verify who I am. They then did not reply to me for over 5 days and simply ignored my emails. Eventually, I received a reply (which I've pasted below) which essentially said that because I am a UK citizen I should not have been betting on their site (which I wasn't aware of) and that they my accounts would remain closed and they would not return to me my balance or any of my deposits because they believe I had "defrauded them by using a software that masks my location".

This is absolute rubbish and completely unfair I believe. I accessed their site through my German Remote Desktop as I am currently working for a German tech company so have access to a German RDP....and me using this does not in any way mean I have frauded them... I have simply used their website just like a normal customer would .

I have read other cases on a forum, where customers have simply been returned what they have deposited but in my case SPORTS BET IO are just stating a rubbish excuse that I have "attempted to fraud" them by "using a software that doesn't show my IP" ..... HOW ON EARTH DOES ME USING THEIR WEBSITE MEAN I AM FRAUDING THEM.

I believe this is completely ridiculous and I am not even a big gambler so this is a lot of money that I have now lost.
 

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THIS IS THE EMAIL REPLY I GOT FROM THEM

Hi kwamebond14,

Thank you for verifying your account.
 
Unfortunately, the document received is from a restricted jurisdiction and as such we can not verify your account in accordance with our Terms and Conditions.
 
3.3. You are aware that the right to access and use the website and any products there offered, may be considered illegal in certain countries. We are not able to verify the legality of service in each and every jurisdiction, consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. For various legal or commercial reasons, we do not permit accounts to be opened or used by customers resident in certain jurisdictions, including the United States of America (and her dependencies, military bases and territories), Australia, United Kingdom, Estonia, or other restricted jurisdictions (“Restricted Jurisdiction”) as communicated by us from time to time. By using the Website you confirm you are not a resident in a Restricted Jurisdiction.
 
3.4 When attempting to open an account or using the Website, it is the responsibility of the player to verify whether gambling is legal in that particular jurisdiction. If you open or use the Website while residing in a Restricted Jurisdiction: your account may be closed by us immediately; any winnings and bonuses will be confiscated and remaining balance returned (subject to reasonable charges), and any returns, winnings or bonuses which you have gained or accrued will be forfeited by you and may be reclaimed by us; and you will return to us on demand any such funds which have been withdrawn.
 
Please note that you have also used unauthorized software to mask your location, therefore we consider this a clear intent to defraud Sportsbet.io and as such no funds will be refunded.
 
If you attempt to open any new accounts, please note that they will be disabled at the earliest detection and any future deposits sent to Sportsbet.io will not be returned.
 
Should you have any questions regarding this process please do not hesitate to contact us by replying to this email.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Team

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[dunfida]

Move this to Scam Accusations board.

Try to post up on their main thread: https://bitcointalk.org/index.php?topic=1458034.0

Edit: sometimes reading up rules doesnt take too much time to avoid problems in the future.

[drwhobox]

Seems like you messed up badly. The best thing will be ask them to return you money that you deposited. It's very clear from their terms that UK citizens are not allowed to be their customer.

Sorry that you can not have the winnings (if you won any 2nd time).

[Flagship11]

A few days later I decided to do a much larger bet but the site kept capping me on the amount I could get bet (4BTC). So I simply made another 2 accounts

Good luck in getting sympathy after youre clearing violating every single known sportsbook known to mans rules

[Upgate]

The post starter would now at the moment be having his tale in between his legs. If the sportbet is the renowned one am thinking it is then the post starter has to be sure of this claims.

[game-protect]

Please submit this sportsbet scam to Game Protect using Support ticket.

The lawyer cooperating with Game Protect is willing to enforce your money and you have nothing to spend in advance.

[ralle14]

Using two or more accounts at the same time is already against their terms and that's probably how the situation snowballed. If this mistake happened on a diferent sportsbook they would also block your accounts including your balance because most bitcoin sportsbook and casinos have specific rules on second accounts. This could've been avoided if you split your bets on reputable bitcoin sportsbooks like fairlay, nitrogen, cloudbet, bitcoinrush.    

[stomachgrowls]

Sad to hear that but this is indeed your own fault because you had just violated their terms and its just normal for them to give out such decision.
I dont know if they would make this an amicable thing but mostly when a user violates all of funds wont really be returned.This doesnt only
applied on sportsbet alone but on most gambling sites online.Multi-accounting is a common prohibited thing and you should put this thing on mind.

[rohang]

sorry but you violated so many terms and being from UK betting so much how did u not check if they allow uk customer is insane

best case you plead them to refund your deposits but this long shot as they have already made decision goodluck

[omonuyak]

sorry but you violated so many terms and being from UK betting so much how did u not check if they allow uk customer is insane

best case you plead them to refund your deposits but this long shot as they have already made decision goodluck

I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.

[Lakai01]

I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.

He should forget about his funds? We are talking about 150k, not a 10$ deposit. He should immediatly call a lawyer to help him out here. I don't see why sportsbet.io should keep his funds (or should be allowed to keep his funds).

[SyGambler]

you are ready to gamble over 150K while you don't even know how sportsbetting sites work !!
first of all you need to post screenshots proving that you did actually had that much of money on your account , but even if you are not lying about that much of money you simply broke so damn rules

regarding being in UK I guess sportsbet can tolerate that cause there are tons of people using the site with VPN ( not with that much of money tho )
but you were multi accounting !! limits do exist in sportsbetting websites for a reason , you can't just create another accounts to bet more

if people wanted to multi account they could easily participate in that watford roulette promotion and every single account can make at least 1500$ ( can you imagine the amount of money that could be made if sportsbet tolerated multi accounting ? )

I would say post more screenshots and prove that the case is actually legit , you have a good chance of getting your money back I guess since sportsbet in the past sent back the deposits to one of the cheaters and his case was abusing the site much more than you did

[kryptqnick]

It's a sad story, and if you disagree with the actions of Sportsbet, you can try to contact them again and explain your situation. You should not expect to get your winnings, but there was a scam accusation before, and in that case, Sportsbet returned the deposited funds to the player. Move this (or make a new topic) to the Scam Accusations (if you go with moving this thread, you can do it by scrolling to the end of the first page and finding the 'Move' bottom near the left corner). Unfortunately, the website is not opening right now (at least, on my laptop), but you should check whether they state that using software that hides the IP is illegal and whether they have the UK in restricted areas. Maybe it can help you to make your point. And I agree with SyGambler that it feels like creating multiple accounts was your biggest mistake since gambling websites normally don't tolerate such behavior.
Sportsbet is respected, they don't scam people and tend to make well-motivated decisions. I am sorry your experience with them was not good.

[Oceat]

I am surprised how will some one put such huge amount money without read terms and conditions. I think op really makes a huge mistake here and it is very sad that such big amount of bitcoin has gone like that. My advise to him is to forget about this funds and focus on doing what is right by open account with sport betting sites that accepts uk citizens.

He should forget about his funds? We are talking about 150k, not a 10$ deposit. He should immediatly call a lawyer to help him out here. I don't see why sportsbet.io should keep his funds (or should be allowed to keep his funds).

How could someone would just tell that to forget that amount without clearly understanding the situation even if it's OPs fault i believe he has still the right to claim it back. With that huge amount, i won't stop finding ways to get it back though. At first, it is really OPs fault for not reading the said rules. But i believe sportsbook should give back his deposited money at least and not his winnings since that money is still big.

[el kaka22]

It is not even about the rules, I mean having 3 accounts is already against the rules and they have every single right to keep your accounts and your money because you did something against their rules, even on the best case you should be given your money back without the winnings because you were trying to go around their system by cheating them, they literally capped your betting to 4 bitcoins and you thought by having 2 more accounts you can earn more and break the rules basically, when someone caps you at 4 bitcoin and you open 2 more accounts to not be capped what were you thinking that would happen? They would let you continue? But, that is not even it, you are from UK and you gambled on a German VPN so you were basically scamming them by not showing where you are from.

You literally told them you were not from somewhere against gambling while you actually were.

[bones261]

Although the OP was clearly breaking the rules by opening multiple accounts and is a citizen of the UK, I strongly believe that sportsbet.io should return the deposits as an act of goodwill. 12+ BTC is a lot of money. I think it is a bit heavy handed for the infractions committed by the OP. I especially hold this view since it appears that the OP provided his real documents to demonstrate that he was a UK citizen. This indicates to me a careless ignorance of the rule against a UK citizen playing on their site, rather than deliberate fraud. Unfortunately, the creation of multiple accounts to override a betting cap was definitely not on the up and up on the OPs part.  Also, I agree that the OP should move this to scam accusations.
BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.

[glider101]

It is not even about the rules, I mean having 3 accounts is already against the rules and they have every single right to keep your accounts and your money because you did something against their rules, even on the best case you should be given your money back without the winnings because you were trying to go around their system by cheating them, they literally capped your betting to 4 bitcoins and you thought by having 2 more accounts you can earn more and break the rules basically, when someone caps you at 4 bitcoin and you open 2 more accounts to not be capped what were you thinking that would happen? They would let you continue? But, that is not even it, you are from UK and you gambled on a German VPN so you were basically scamming them by not showing where you are from.

You literally told them you were not from somewhere against gambling while you actually were.

At least someone understand the severity of what OP has done.  Who is to say he hasn't scammed Sportsbet or others in the past?
He is not to be trsuted, screw him and the horse he road in on.  Its dishonest gamblers like OP that make it so fucked up to get bets in without having to jump through hurdles.
Hopefully this is a lesson learned cuz people like OP bring the community down. 

[game-protect]

BTW,  If the OP wants to get representation on this matter to help him recoup his funds, I would not recommend that he use game-protect's services. I'm certain he can find much better representation than what game-protect will provide.

Game Protect is worldwide the only entity that successfully enforces Curacao fake license online casino scams, because it requires a lot of information and documents only Game Protect has.

Of course can victims search and engage random lawyers, but in most cases this will not lead to anything!

[missbic]

This sportsbook has horrible. I have also very bad experiences with them. Is there a way to claim my money back?

[game-protect]

This sportsbook has horrible. I have also very bad experiences with them. Is there a way to claim my money back?

Game Protect enforces claims from bitcasino.io and sportsbet.io