Do not use Coinbase

[asyakashi]

I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

[1714609535]

1714609535

[1714609535]

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[1714609535]

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[exchangestolemycoins]

So glad Coinbase didn't allow me to buy BTC in March 

Next time I'll be going with Kraken.

[TobiasVR]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I have never used a coinbaser, but I think we should also know more clearly and in more detail what you mean worst. can you try to explain what is the worst intent in terms of service, fees or anything? please explain so that readers can understand.

[Julunguul]

I'm sure in every exchange their biggest problem is in the service / support center. Not only happened to coinbase. Of course for me to not be easily trapped with it, at the beginning of registration, my account must be really protected very safely.

[iv4n]

I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

I didn`t see anything about xlm airdrop on coinbase, are you sure in your information? Blockchain wallet had that promotion, 25 dollars in stellar, but I don`t know that coinbase is doing something similar. I will check this out. Even thou I have coinbase account for years I never used it, I like some other exchanges much more than coinbase, I always thought its for US citizens more than for others.

[udidrone]

I just registered because I was interested in airdrop xlm. I don't think there is a problem and it's too early to conclude this.
I will use it for the future.

I didn`t see anything about xlm airdrop on coinbase, are you sure in your information? Blockchain wallet had that promotion, 25 dollars in stellar, but I don`t know that coinbase is doing something similar. I will check this out. Even thou I have coinbase account for years I never used it, I like some other exchanges much more than coinbase, I always thought its for US citizens more than for others.

XLM airdrop from what i see is for US Citizens. If for worldwide, there is BAT airdrop and the other one i forget. Maybe because of that people only know about that both airdrop because can't do XLM airdrop in coinbase. But me when use it, still not face any serious problem even forget about 2fa, but my number phone that i use to register still active.

[binhvo1505]

Do not use Coinbase! They have extremely poor service and will not support you if you ever encounter issues logging in. Instead, they will write a generic response to your ticket and immediately close it. If any major bank tried to pull this they would get buried in lawsuits.

Again, avoid this service at all costs. Forget their greedy 5% fees on deposits/withdrawals - it doesn't even matter if you can't get your BTC or USD back period. That's a 100% fee.

I have heard a lot about Coinbase support recently. It seems they have a good market share and they are not interested in traders. They are adding more altcoins instead of focusing on developing technology and services.
Recently there are a lot of problems with traders' accounts. we really should remind in using Coinbase.

[enhu]

I always have the impression that coinbase isn't for Asians which is why I don't have an account to them.  Op's case is about support communication from coinbase, which I also find hard to bigger companies in Bitcoin. Its not just coinbase, I did ask for the support from come of the exchanges with just minor problems like MEMO address not input but it took awhile for them to get it fixed. I suppose exchanges doesn't have a lot of staff that works 247.

[zhekinsp]

Someone accusing one of the most reputed exchange without any evidence.People see it as troll because not many accusations or even one against them and they will try to resolve if there is any issues occurred while using them.

[dunfida]

I always have the impression that coinbase isn't for Asians which is why I don't have an account to them.  Op's case is about support communication from coinbase, which I also find hard to bigger companies in Bitcoin. Its not just coinbase, I did ask for the support from come of the exchanges with just minor problems like MEMO address not input but it took awhile for them to get it fixed. I suppose exchanges doesn't have a lot of staff that works 247.

If such ticket or support thing havent being replied for some hours that isnt exceeding 24 hours is somewhat considerable but
when we do talk already for about days of waiting then its already signifies that their support do sucks but there are circumstances that
cant be avoided for causing such delay.The important thing that they are still operational and reputable.

[rez303]

I still see a lot of allegations about Coinbase and that their quality is falling. But for me, I've been using coinbase for more than 2 years and I've done it on hundreds of deals. I didn't feel anything bad happened in my deal.
I still think Coinbase is really a great wallet and has very high security. You can pay and buy ETH or BTC easily with cheap fees. I really love Coinbase.

[zhekinsp]

I still see a lot of allegations about Coinbase and that their quality is falling. But for me, I've been using coinbase for more than 2 years and I've done it on hundreds of deals. I didn't feel anything bad happened in my deal.
I still think Coinbase is really a great wallet and has very high security. You can pay and buy ETH or BTC easily with cheap fees. I really love Coinbase.

OP talking about their wallet or exchange?

[LssPssn]

Hi!  I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks


 

[figmentofmyass]

Hi!  I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks

 

it's never happened to me personally but it's not unheard of. i can't find any threads about specific cases on coinbase, but it took binance a few weeks to sort out a similar situation.

how many times have you followed up on your ticket? the only time i had an issue that required customer support, coinbase replied with ~3 irrelevant boilerplate emails before a competent human finally addressed my problem. you need to keep pushing them, otherwise it'll fall through the cracks.

also, post your issue and ticket # on https://www.reddit.com/r/coinbase ......that tends to get their attention.

[LordShanken]

Hi!  I dont know if posting in the right post..

I have a problem with CoinBase. I bought Bitcoin with CoinBase and then I sent to a wallet from a platform. I didn´t accept the conditions of the platform so they sent me back the Bitcoin. The problem is they reversed the transaction and sent it to the same address. In CoinBase the address from where I sent is different from the address where I have to receive.

I am waiting for a response for a month from support.... Has anyone had a problem like that? Thanks


 

I understand that you sent BTC from Coinbase to some other wallet (service) and they sent them back to you at the same address in Coinbase?
If this happened, then you have nothing to worry about. Coinbase is a very solid exchange and if it wasn't some suspicious service (the one that gave you back BTC) then you will definitely get your BTC back.

[LssPssn]

it's never happened to me personally but it's not unheard of. i can't find any threads about specific cases on coinbase, but it took binance a few weeks to sort out a similar situation.

how many times have you followed up on your ticket? the only time i had an issue that required customer support, coinbase replied with ~3 irrelevant boilerplate emails before a competent human finally addressed my problem. you need to keep pushing them, otherwise it'll fall through the cracks.

also, post your issue and ticket # on https://www.reddit.com/r/coinbase ......that tends to get their attention.

Thanks! I will post also in reddit!.

I understand that you sent BTC from Coinbase to some other wallet (service) and they sent them back to you at the same address in Coinbase?
If this happened, then you have nothing to worry about. Coinbase is a very solid exchange and if it wasn't some suspicious service (the one that gave you back BTC) then you will definitely get your BTC back.

Yes Sir. I sent from CoinBase to other wallet (investment platform), I didn´t accept the terms and conditions so they sent them back to the same address.

I will post in reddit and email again!

Thanks for your answer!! <3