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Author Topic: SCAM cryptex.net hold my fund 210,000$ and refused to pay back  (Read 874 times)
PuyaMaster (OP)
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November 10, 2019, 10:08:46 AM
Last edit: November 11, 2019, 02:00:00 AM by PuyaMaster
 #1

What happened::

I did research on forum and found cryptex.net is a good exchanger,And confirm with them that no kyc / aml certification is required,can apply to delete account at any time.

Before the funds were transferred, the manual customer service told me that the platform is still running safely.

The manual customer service asked me how much money I was going to transfer, and I told him that there was a $210,000 digital currency transfer.

After the funds were transferred,  when I began to exchange, everything changed. My account redemption and transfer were disabled, and only the transfer was enabled.

At first they said that there was a problem with the system. I waited for a long time and told me that I needed to submit the ticket to their technical team to fix the system problem.
Finally, after waiting for a long 24 hours, their technical team finally replied to my ticket.

Quote
Dear client!
Your account suspended. Our counterparts funds has locked by existing authorities due to suspicious in fraudulent source of origin.
This funds was received from you previous transactions. The cryptex.net waste more than millions dollars to partners lost coverage.
We have received request from legal authorities regarding this transactions, but this information is not disclosure.
We will hold you funds as money guarantee until the end of investigation.
Thank your for attention.

It's all traps, I have used it twice, Seems alright, Each time re-registered account digital currency exchange.

Disabling my account happens to happen when I notify them that the deposit is complete and I want to start the exchange.

I deposit of digital currency has been transferred them to another address.

They unilaterally told me that there was a problem with the previous transaction funds, did not provide any evidence, and had no deadline for freezing.

Now online customer service refuses to reply to any of my information, only communicate with them through the ticket.

I deposit of digital currency, it has been transferred to their wallets

Scammers Profile Link:https://cryptex.net/

Amount Scammed: 23.82 BTC/$210,000

Proof of withdrawal:https://imgur.com/7o0y4iK

Proof of refused to refund:https://imgur.com/7JRIZcW
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November 10, 2019, 10:12:54 AM
 #2

I think you didn't research very well because if you really did then you will not send that huge amount of money to that unknown exchange. I knew Cryptix but never heard of cryptex. Maybe belive the shill account on this forum that promoting that exchange. Can you give the link of there ANN thread that you saw so that we can report them to the forum admin and start making them a red flag.

Don't mind me | Just checking out here for Duelbits Promotion | Bitcoin 1M | Duelbits no 1
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November 10, 2019, 10:24:28 AM
 #3

https://bitcointalk.org/index.php?action=profile;u=1235755
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November 10, 2019, 12:16:19 PM
 #4


They have a self-moderated thread, that itself is not a good way for any project to move forward but anyway I sent them a message: https://bitcointalk.org/index.php?topic=2454750.msg53037723#msg53037723


If this is a matter of $210,000 then things need to be resolved now before it starts dragging out.

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November 10, 2019, 12:53:16 PM
 #5

I did research on forum and found bitlish is a good exchanger,And confirm with them that no kyc / aml certification is required,can apply to delete account at any time.
Bitlish?

After the funds were transferred,  when I began to exchange, everything changed. My account redemption and transfer were disabled, and only the transfer was enabled.
Disabling my account happens to happen when I notify them that the deposit is complete and I want to start the exchange.
Can you provide timestamps [preferably an image, not a copy-pasted text] for each of those events?

It's all traps, I have used it twice, Seems alright, Each time re-registered account digital currency exchange.
Just to be clear, you meant they scammed you twice?

"JollyGood" has a good point. I'll tag them shortly [hope it also helps in getting a faster response]...

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November 10, 2019, 12:57:27 PM
 #6

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?
It's not my money but i already feel so sad for you.

If they are scammers, that's a very decent amount for them to make an exit scam. I am giving them about 24 to 48 hours to respond, or I am going to tag them

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November 10, 2019, 01:42:21 PM
 #7

I think you didn't research very well because if you really did then you will not send that huge amount of money to that unknown exchange. I knew Cryptix but never heard of cryptex. Maybe belive the shill account on this forum that promoting that exchange. Can you give the link of there ANN thread that you saw so that we can report them to the forum admin and start making them a red flag.
You are right, it is clear the OP did not research the exchange. Any research by the OP might not have shown evidence of scamming or selective scamming but surely an exchange with a reputation such as Binance would have been a better option than one hardly known to anybody.

Before any flags can be created we have to allow time for them to respond to the allegations then take things forward.



Can you provide timestamps [preferably an image, not a copy-pasted text] for each of those events?
You ask a valid question as it will be needed to present as solid evidence of communication between the two parties.

I already am fairly sure of where this is situation is heading because $210,000 is no small amount of money and once an owner has been blocked from accessing their own funds it usually means they will not see them again when it comes to exchanges that have the DNA of cryptex.net (I will elaborate further soon but will wait to see if they reply to the accusation made here).



My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?
It's not my money but i already feel so sad for you.

If they are scammers, that's a very decent amount for them to make an exit scam. I am giving them about 24 to 48 hours to respond, or I am going to tag them
I also never heard of this exchange before, it was the first time after I read this thread. Like you I cannot understand why anybody would trust these types of exchanges with large amounts of crypto when there are trustworthy alternatives out there.

Let us see what they do next. Will they reply or not.

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November 10, 2019, 03:10:08 PM
 #8

Hello!

Client’s funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed. This block was caused by requests from law enforcement agencies which included particular TXIDs of the client operations held through accounts created on our platform on August 30th and October 22nd this year. This user performed large trade operations with funds of unexplained origin with a further request for deleting a personal account.
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again. At the moment of that visit, several of our partners’ accounts were blocked on third-party trade platforms. Those blocks were caused by the requests from those platforms concerning those previous operations made though our platform by this client before.

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?

That’s because this user’s funds are of an unknown origin and illegal, and a user tried to do a money laundering not though big trade platforms which you mentioned, but a client was hoping to put his dirty money into our platform with impunity.
The Exchange keeps in secret everything related to our clients' operations, including this case. However, the client himself chose to make the case public. Therefore, we publicly request to cover losses incurred as a result of using the exchange to launder criminally obtained funds, as well as to provide the necessary information to minimize the damage.

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November 10, 2019, 03:30:20 PM
 #9

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?
It's not my money but i already feel so sad for you.

If they are scammers, that's a very decent amount for them to make an exit scam. I am giving them about 24 to 48 hours to respond, or I am going to tag them

The company offers No deposit/withdrawal fees. You don't see that offer anywhere. Too good to be true so I'm not surprise if they are going to snap with an amount ridiculously entrusted to them.


Hello!

Client’s funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed. This block was caused by requests from law enforcement agencies which included particular TXIDs of the client operations held through accounts created on our platform on August 30th and October 22nd this year. This user performed large trade operations with funds of unexplained origin with a further request for deleting a personal account.
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again. At the moment of that visit, several of our partners’ accounts were blocked on third-party trade platforms. Those blocks were caused by the requests from those platforms concerning those previous operations made though our platform by this client before.

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?

That’s because this user’s funds are of an unknown origin and illegal, and a user tried to do a money laundering not though big trade platforms which you mentioned, but a client was hoping to put his dirty money into our platform with impunity.
The Exchange keeps in secret everything related to our clients' operations, including this case. However, the client himself chose to make the case public. Therefore, we publicly request to cover losses incurred as a result of using the exchange to launder criminally obtained funds, as well as to provide the necessary information to minimize the damage.

We've all heard that before. How do you come up with the conclusion that the funds are of unknown origin? 

It must have come somewhere of course. I don't think OP will be interrogated and will be asked to send proof.
Unknown exchange suddenly got $210,000, getting them back is a long shot.


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November 10, 2019, 03:32:19 PM
 #10

Hello!

Client’s funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed. This block was caused by requests from law enforcement agencies which included particular TXIDs of the client operations held through accounts created on our platform on August 30th and October 22nd this year. This user performed large trade operations with funds of unexplained origin with a further request for deleting a personal account.
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again. At the moment of that visit, several of our partners’ accounts were blocked on third-party trade platforms. Those blocks were caused by the requests from those platforms concerning those previous operations made though our platform by this client before.

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?

That’s because this user’s funds are of an unknown origin and illegal, and a user tried to do a money laundering not though big trade platforms which you mentioned, but a client was hoping to put his dirty money into our platform with impunity.
The Exchange keeps in secret everything related to our clients' operations, including this case. However, the client himself chose to make the case public. Therefore, we publicly request to cover losses incurred as a result of using the exchange to launder criminally obtained funds, as well as to provide the necessary information to minimize the damage.


If what you say is correct kindly explain which law enforcement agencies you will send his $210,000 to and when will you be sending it.

Was it Interpol, Europol, FBI, CIA, UK Scotland Yard that contacted you?

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November 10, 2019, 04:07:59 PM
 #11

We've all heard that before. How do you come up with the conclusion that the funds are of unknown origin? 

It must have come somewhere of course. I don't think OP will be interrogated and will be asked to send proof.
Unknown exchange suddenly got $210,000, getting them back is a long shot.


I have known that exchange for a long time and I have traded there for around $ 500. There is no problem at all in withdrawals or deposits, but for a fund of $ 210,000 they might suspect they are afraid of money laundering.
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November 10, 2019, 04:30:06 PM
 #12

Where is this exchange located?
Because the new KYC/AML regulation in Europe maybe they are asking you for more proof that you are the right owner of those coins
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November 10, 2019, 04:53:01 PM
 #13

The company offers No deposit/withdrawal fees. You don't see that offer anywhere. Too good to be true so I'm not surprise if they are going to snap with an amount ridiculously entrusted to them.

Hello!

Client’s funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed. This block was caused by requests from law enforcement agencies which included particular TXIDs of the client operations held through accounts created on our platform on August 30th and October 22nd this year. This user performed large trade operations with funds of unexplained origin with a further request for deleting a personal account.
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again. At the moment of that visit, several of our partners’ accounts were blocked on third-party trade platforms. Those blocks were caused by the requests from those platforms concerning those previous operations made though our platform by this client before.

My first time hearing about such an exchange. Why do you even trust such non reputable exchanges which such a large amount in the first place yet we have the likes of binance, kucoin etc?

That’s because this user’s funds are of an unknown origin and illegal, and a user tried to do a money laundering not though big trade platforms which you mentioned, but a client was hoping to put his dirty money into our platform with impunity.
The Exchange keeps in secret everything related to our clients' operations, including this case. However, the client himself chose to make the case public. Therefore, we publicly request to cover losses incurred as a result of using the exchange to launder criminally obtained funds, as well as to provide the necessary information to minimize the damage.

We've all heard that before. How do you come up with the conclusion that the funds are of unknown origin?  

It must have come somewhere of course. I don't think OP will be interrogated and will be asked to send proof.
Unknown exchange suddenly got $210,000, getting them back is a long shot.

He also posted that: "funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed"

and "his block was caused by requests from law enforcement agencies"

Those are typical excuses used in the past by scam exchanges to steal money from their users but let us wait to see a further reply by the Cryptex.net account


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November 10, 2019, 10:36:38 PM
 #14

He also posted that: "funds were blocked by our security service on November 8th 2019, funds are still kept on client’s account but will remain blocked Until the investigation is completed"

and "his block was caused by requests from law enforcement agencies"

Those are typical excuses used in the past by scam exchanges to steal money from their users but let us wait to see a further reply by the Cryptex.net account
It shouldn't be a secret anymore. After blocking the customers funds, they should as well be able to maintain transparency by telling the customer and us what exact reasons lead to the account blockade, which security service asked for the blockade and what the way forward is.

I am not buying this story until it's clear which law enforcement agencies ordered for the blockade and way? I mean crime is crime, why hide the details now when it's critical?

Another way would have been to reverse the deposit and return the money to customer if they are not comfortable with the fact that the origin of the funds is unknown. What is so hard with that?

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November 10, 2019, 11:48:32 PM
Last edit: November 11, 2019, 01:29:35 AM by JollyGood
 #15

It shouldn't be a secret anymore. After blocking the customers funds, they should as well be able to maintain transparency by telling the customer and us what exact reasons lead to the account blockade, which security service asked for the blockade and what the way forward is.

I am not buying this story until it's clear which law enforcement agencies ordered for the blockade and way? I mean crime is crime, why hide the details now when it's critical?

Another way would have been to reverse the deposit and return the money to customer if they are not comfortable with the fact that the origin of the funds is unknown. What is so hard with that?



The last time I heard the "law enforcement agencies requesting the freezing of funds" excuse was when ChangeNOW used it with a forum user called ni23457 with the intention of selective scamming him but it backfired spectacularly as can be seen here: https://bitcointalk.org/index.php?topic=4619534.0


UPDATE: https://bitcointalk.org/index.php?topic=5200391.0




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November 11, 2019, 01:56:55 AM
 #16

What's not clear? Accuser most likely deposited fraud money, reported everywhere and wrote that he had few accounts owned by him on this unknown exchange.

It's all traps, I have used it twice, Seems alright, Each time re-registered account digital currency exchange.

Saying that every next use of exchange he created new account for this is strange. Will any adequate user (not criminal) do things like this and create new accounts for each operation again and again?

Quote
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again.

Then he disclosed info about his three accounts to exchange representatives that he used before. I'm almost sure there's a fraud hidden behind this funds.

Anyway, in this situation it looks almost impossible to unlock funds. Even if exchanges like hitbtc and binance usually make a mess of funds origin approve. But good luck futher, maybe I'm mistaking.
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November 11, 2019, 02:05:24 AM
 #17

What's not clear? Accuser most likely deposited fraud money, reported everywhere and wrote that he had few accounts owned by him on this unknown exchange.

It's all traps, I have used it twice, Seems alright, Each time re-registered account digital currency exchange.

Saying that every next use of exchange he created new account for this is strange. Will any adequate user (not criminal) do things like this and create new accounts for each operation again and again?

Quote
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again.

Then he disclosed info about his three accounts to exchange representatives that he used before. I'm almost sure there's a fraud hidden behind this funds.

Anyway, in this situation it looks almost impossible to unlock funds. Even if exchanges like hitbtc and binance usually make a mess of funds origin approve. But good luck futher, maybe I'm mistaking.


So you are a brand new account that makes its first ever post in the forum and somehow you found this thread to post and defend Cryptex scammers?

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November 11, 2019, 02:14:03 AM
 #18

What's not clear? Accuser most likely deposited fraud money, reported everywhere and wrote that he had few accounts owned by him on this unknown exchange.

It's all traps, I have used it twice, Seems alright, Each time re-registered account digital currency exchange.

Saying that every next use of exchange he created new account for this is strange. Will any adequate user (not criminal) do things like this and create new accounts for each operation again and again?

Quote
User created a third anonymous account on our platform on November 8th 2019 and deposited a large amount of funds of unexplained origin. Then this user contacted our manager through Telegram messenger (our official contact) and provided client’s ID and told about the large amount of funds a client is going to deposit again.

Then he disclosed info about his three accounts to exchange representatives that he used before. I'm almost sure there's a fraud hidden behind this funds.

Anyway, in this situation it looks almost impossible to unlock funds. Even if exchanges like hitbtc and binance usually make a mess of funds origin approve. But good luck futher, maybe I'm mistaking.

From start to finish, I kept in touch with their official contact, didn't change my identity, just registered a new account for exchange.

As you said, if my funding source is really problematic, I will tell them that the first two funds transactions are me?
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November 11, 2019, 02:40:16 AM
Last edit: November 11, 2019, 02:53:06 AM by Comutka
 #19

Meh... I was reading scam board since september when decided to go in crypto, and found this topic interesting due to huge amount. Anyway I don't like crime in any of its manifistations, even if it's a scam or anything else. So nothing to blame me for, just my thoughts on this.
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November 11, 2019, 04:14:48 AM
 #20

Meh... I was reading scam board since september when decided to go in crypto, and found this topic interesting due to huge amount. Anyway I don't like crime in any of its manifistations, even if it's a scam or anything else. So nothing to blame me for, just my thoughts on this.

Clearly you are defending cryptex scam and you are a suckpuppet account
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