prpz
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Activity: 81
Merit: 43
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December 18, 2019, 04:01:33 AM
Last edit: December 18, 2019, 04:29:03 AM by prpz |
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I am considering ordering s17+ couple units but I think price might drop a bit
Also these units not running right in cold is an issues (Canada ) I have mine on a open window...so air coming im is in the -5 to -15 range
plus the power consumption being higher than advertised is a potential issue
ugh...buy coin or buy gear
plus I feel a new unit is just around the corner
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AlecMe
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December 18, 2019, 08:34:46 AM |
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My third batch t17e just shipped (better than the second batch from September which was delayed).
I have already emailed Bitmain already that the $194 overpayment to be sent in BTC, within one month.
Waiting for a reply now.
Nothing on the first BTC refund yet, only the $200 coupon that is on my Bitmain account that is available so far.
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MoparMiningLLC
aka Stryfe
Legendary
 Online
Activity: 2058
Merit: 2199
EIN: 82-3893490
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December 18, 2019, 12:36:05 PM Merited by frodocooper (2) |
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Tomorrow, December 19th, will have been 4 weeks since they told me I would get my refund - I got this email this morning:
Carol (Bitmain)
Dec 18, 15:43 CST
Hello Moparminingllc,
Thanks for your consultation!
We've delivered the refund file to our finance team and the refund should be finished within 2 weeks, please wait patiently, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
Carol
BITMAIN
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favebook
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December 18, 2019, 12:52:16 PM
Last edit: December 19, 2019, 12:48:27 AM by frodocooper |
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Tomorrow, December 19th, will have been 4 weeks since they told me I would get my refund - I got this email this morning...
Day after I got a similar email, I was refunded. So you should expect your refund this week. |
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TheYankeesWin!
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December 18, 2019, 02:33:26 PM
Last edit: December 19, 2019, 12:48:45 AM by frodocooper |
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I got that email yesterday so maybe I get some coin this week.
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philipma1957 (OP)
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Activity: 4102
Merit: 7723
'The right to privacy matters'
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December 19, 2019, 01:30:02 PM |
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update for my t17+ it is not shipped it is due to ship by dec 20 but since I said I want the 64th version and won't downgrade to the 58th version it will be a late delivery. update for my t17 40th model it shipped it was due to ship by dec 31 and shipped dec 19 which is early I suspect they did to to help make up for the late t17+ update for my s17 pro no news due to ship on jan10-20 update for my refund for the s9k units 114 usd in btc it has not come yet. it is due to this address https://www.blockchain.com/en/btc/address/146UJM5kgzLVUV23CXCf33KQKHckoX1gx3 |
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DJsC
Newbie
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Activity: 16
Merit: 8
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December 19, 2019, 03:09:27 PM Merited by frodocooper (3) |
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I just received a shipment for a T17+ 61T (I agreed to the downgrade from the 64T). So far, the machine is operating at an average of 62T so not too bad. I was a little anxious at requesting a refund since there is close to USD500 in my account. But here is my email exchange and it sounds promising. Hello me,
Thanks for your consultation!
If you choose refund, please kindly provide a valid BTC wallet address, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
Carol
BITMAIN
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(me)
Dec 18, 05:51 CST
My account is showing a credit of USD496.90 as a result of a price change and also of you not having any T17+64T in stock.
I do not plan on purchasing a miner in the near future so request a BTC refund for this amount as soon as possible.
Kind regards,
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Biodom
Legendary
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Activity: 3738
Merit: 3836
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December 25, 2019, 08:07:13 PM |
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Hey guys, I am a bit confused about sequencing of events.
two scenarios:
1. apply coupon, then ask to apply credit, then finalize order (in other word, even if order expire, they will still allow coupon)
OR
2. make order (without coupon), then ask to apply credit. Once credit is applied, use coupon.
Your help would be appreciated.
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MoparMiningLLC
aka Stryfe
Legendary
Online
Activity: 2058
Merit: 2199
EIN: 82-3893490
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December 25, 2019, 08:46:30 PM Merited by frodocooper (2) |
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Philipma1957cellphone
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December 26, 2019, 12:23:52 AM
Last edit: December 26, 2019, 01:35:35 AM by frodocooper Merited by frodocooper (2) |
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[...]
I think I got sent a 114 usd refund today. 0.0151 BTC This would cover my s9k purchases. They also gave me 1189 credit to a s17pro due in jan. That fixes my 2x t17e order. I am waiting on my t 17+ 64th model It is late and needs an adjustment credit So far they have been doing stuff slow.but sure. At stryfe merry Christmas to the two of us. |
This is philipma1957 alt. Do not conduct business with this account
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MoparMiningLLC
aka Stryfe
Legendary
Online
Activity: 2058
Merit: 2199
EIN: 82-3893490
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December 26, 2019, 06:06:28 AM |
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At stryfe merry Christmas to the two of us.
indeed, Merry Christmas my friend. |
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AlecMe
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December 29, 2019, 07:08:02 PM
Last edit: December 30, 2019, 04:33:15 AM by AlecMe |
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anyone else received coupons for each order on their account? (received a couple of $140 just a bit earlier, with an expiry of 31st of jan 2020). I hope the above are separate from the refund expected and only offered due to the price drop in the new miners (yes, again a price drop). EditCurious how long will take to get new miners on sale based on this: https://www.tomshardware.com/news/tsmc-to-produce-5nm-asics-for-bitmain-canaan-in-2020 |
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philipma1957 (OP)
Legendary
Offline
Activity: 4102
Merit: 7723
'The right to privacy matters'
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January 01, 2020, 08:34:24 PM
Last edit: January 02, 2020, 01:08:20 AM by frodocooper |
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@ Alec new miners lets say s19 My guess is an april preorder with a june delivery.
on topic.
my t17+ 64th has shipped it is due on Jan 2
so it shipped about dec 30 vs dec 11-20
my t17 42 th shipped dec 18th
vs dec 20-31
That kind of evens out for late or early shipping. Thus I won't ask for any adjustments or credits due to late shipping.
However my t17+ was 1354.95 + a 375 coupon or 1729.95
bitmain values order at 1079.95
that is
1729.95
1079.95
650 credit. I think I am double counting the coupon of 375 in my favor.
so 650-375 = 275 credit due as a credit.
Once the gear arrives I will ask for a 275 credit.
I will then be squared away on everything other then the s17 pro. I have yet to figure out if I am owed more on that one. Since I don't know the final price.
All in all, I got a 1185 credit and a 114 refund so far.
And I would say all fall gear works.
and I would say while it was more work then I want to do it was worth it.
By January we will have 1480th mining.
It is jan 1 gear is due on Jan 2 I sent this in now. Thanks for reaching out to Bitmain-Ticket ID 59xxxx Jan 1 at 3:30 PM Bitmain <support @ bitmainhelp. zendesk. com> To: philipma1957 <philipaxxxxxx @ yahoo . com> ##- Please type your reply above this line -## Dear philipma1957 Thanks for reaching out to Bitmain! Our working hours are 9am-6pm Beijing time (GMT+8) from Monday to Friday. We are working hard to respond quickly to every query. Thank you for your patience. To add additional comments, reply to this email. For more information and assistance, please refer to our FAQ page: https://support.bitmain.com/hc/en-us philipma1957 Jan 2, 04:30 CST Hi I ordered a t17+ 64th unit on 10-26-2019 . It was due to ship dec 11-dec 20. I paid you via paypal the amount I paid was $1354.95 after coupons . You adjusted price to $1079.95 > I will attach both documents to this request. I believe I should get a credit for 1354.95 - 1079.95 = $275.00 usd. Since I used paypal to pay this I am going to request a refund of $275.00 to my paypal charge. I will await your reply. I know it is 3:30 am in China on Thursday the 2nd in china as it is 3:30 pm on weds the 1st here in USA. I will not contact paypal for refund as I will wait for your response before I do anything. Best regards, Philip Axxxxxx aka philipma1957 of bitcointalk.org Attachment(s) BITMAIN Order Paid - Yahoo Mail.pdf Bitmain order paid final value..pdf Regards The Bitmain Team So with luck 1) gear comes on Jan 2 2) it works 3) they refund me $275 to my paypal account 4) I would then simply need to get my last order a s17pro due to ship jan 11-20 If all 4 things happen I will not order until Feb or maybe March since the threat of new super gear in 5nm is arising. |
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mgoz
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January 02, 2020, 06:22:16 PM |
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I've had the credit showing on my account for some time now but still waiting for them to process refund. It's been 1 month since I made the request and gave them my address.
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favebook
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January 02, 2020, 10:01:00 PM |
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I've had the credit showing on my account for some time now but still waiting for them to process refund. It's been 1 month since I made the request and gave them my address.
Pressure them via emails, they will speed it up probably. Especially if they have broken the time window they gave you. |
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mgoz
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January 02, 2020, 11:50:10 PM |
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I asked them for an update. Technically they haven't broken the time window since they told me it could take up to 2 months. I think they are hoping for BTC price to go up since it was over $10k when I made purchase in September. Everyone else they seem to have told weeks or 1 month.
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MoparMiningLLC
aka Stryfe
Legendary
Online
Activity: 2058
Merit: 2199
EIN: 82-3893490
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January 02, 2020, 11:53:36 PM |
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I asked them for an update. Technically they haven't broken the time window since they told me it could take up to 2 months. I think they are hoping for BTC price to go up since it was over $10k when I made purchase in September. Everyone else they seem to have told weeks or 1 month.
yea i was told 4-6 weeks and got it in 5 weeks. |
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philipma1957 (OP)
Legendary
Offline
Activity: 4102
Merit: 7723
'The right to privacy matters'
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January 03, 2020, 04:54:09 AM |
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I asked them for an update. Technically they haven't broken the time window since they told me it could take up to 2 months. I think they are hoping for BTC price to go up since it was over $10k when I made purchase in September. Everyone else they seem to have told weeks or 1 month.
They paid me about 2 month wait. Coins are down it is a score if you get paid tommorow  |
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PopoJeff
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January 03, 2020, 06:44:55 AM
Last edit: January 04, 2020, 03:22:56 AM by frodocooper |
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Got to politely keep on them: I just sent this email in response to my request for refund. On 12/6/2019, you expected one month to process this refund. It is now 1/3/2020. I hope the process will be completed shortly.
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Home garage miner: (3) S19j pro
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philipma1957 (OP)
Legendary
Offline
Activity: 4102
Merit: 7723
'The right to privacy matters'
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January 03, 2020, 05:10:34 PM
Last edit: January 04, 2020, 03:22:17 AM by frodocooper |
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I am still working on my final adjustment.
I am due a 275 credit
I would take it on a t17
I would end up getting
a 140 usd worth of btc refund
a 1189 credit towards a s17pro
a 275 credit towards a t17
grand total of 1604 back after the fact .
vs coupons before the fact which were
368
599
375
150
250
1742 in coupons
3346 total. almost there just a little more to do this.
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