Earlier this year we paid ICORating.com $8,000 for their services. Even though we were unsure when we'll be going ahead with our ICO, their team member (Leo) told us this is a "limited offer" and we can always avail their services later and if we decide to cancel the ICO later they'll be happy to refund the entire amount. He insisted we will won't get this offer again, and we might have to pay almost double later. So we paid.
Now when we decided to call our off our ICO, they're not refunding the amount even though their policy on their website states otherwise.
1.6. In the event that the Client intends to cancel the services / works provided by ICORating and obtain a refund, they can do so only prior to the commencement of works /services. The Client will also take responsibility for all transaction costs related to there-transfer of the Client’s funds back to the Client. In the event of the Client’s cancellation of services / works after the commencement of works / services,100% of the price of the works / services will not be refunded to the Client and will be retained by ICORating.
After paying them we never discussed or availed any of their services. Upon asking why they are going against their own policy, they made something up and said 1.6. policy number is only valid for advertising or listing. Nowhere on their policy page says so.
It shouldn't be a surprise that they don't mention anyone from their team on the website. Their main communication manager is not aware of who the CEO is and calls himself an ordinary employee who has no idea of management:
https://imgur.com/a/imD3UcYThis industry is unbelievable and no short of scams. I did my due diligence on ICORating, but of course, I was wrong.
I just wanted to let you guys know. I don't want someone else to suffer losses.
