Bitcoin Forum
December 06, 2016, 08:02:15 PM *
News: To be able to use the next phase of the beta forum software, please ensure that your email address is correct/functional.
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: Deposited money into MtGox... taking forever.  (Read 2281 times)
Jake
Donator
Sr. Member
*
Offline Offline

Activity: 257


Happy New Year!


View Profile
November 17, 2011, 06:35:07 AM
 #1

I deposited $180ish Liberty Reserve into MtGox about 10 minutes ago.

Nothing is appearing on my account, is this usual? I've never used them before.

1481054535
Hero Member
*
Offline Offline

Posts: 1481054535

View Profile Personal Message (Offline)

Ignore
1481054535
Reply with quote  #2

1481054535
Report to moderator
1481054535
Hero Member
*
Offline Offline

Posts: 1481054535

View Profile Personal Message (Offline)

Ignore
1481054535
Reply with quote  #2

1481054535
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1481054535
Hero Member
*
Offline Offline

Posts: 1481054535

View Profile Personal Message (Offline)

Ignore
1481054535
Reply with quote  #2

1481054535
Report to moderator
1481054535
Hero Member
*
Offline Offline

Posts: 1481054535

View Profile Personal Message (Offline)

Ignore
1481054535
Reply with quote  #2

1481054535
Report to moderator
1481054535
Hero Member
*
Offline Offline

Posts: 1481054535

View Profile Personal Message (Offline)

Ignore
1481054535
Reply with quote  #2

1481054535
Report to moderator
Mt.Gox_Natalie
Member
**
Offline Offline

Activity: 69



View Profile
November 17, 2011, 06:40:18 AM
 #2

Hello,

Liberty Reserve deposits usually takes less than an hour to get credited unless some information such as the memo is missing.  If you still do not see your deposit in your account, please submit a ticket at the support desk (https://support.mtgox.com/) with the details of the transaction and we will look into it for you. 
Mt.Gox_Natalie
Member
**
Offline Offline

Activity: 69



View Profile
November 17, 2011, 08:08:42 AM
 #3

Hello,

Your funds have been credited.  Thank you for your patience.  Please find the instructions on the LR deposits below.


Liberty Reserve Transfers (USD)
Deposits
LibertyReserve.com can be used for adding and withdrawing USD. Added funds should be available in a few minutes, up to hours if LR fails to notify us.

Deposit Reference Information
To Add funds login to MtGox.com and click on the "Add Funds" section from the menu.

Pay to Account: U8227430 (xMtGox)

Merchant's memo: MtGox.com Funding MTGOX######X


mrmiyagi
Newbie
*
Offline Offline

Activity: 20


View Profile
November 19, 2011, 11:52:57 PM
 #4

I am having the same issue here!
It's been ~8 hours now and nothing. I'd appreciate some help.
kitich
Jr. Member
*
Offline Offline

Activity: 48


View Profile
November 20, 2011, 03:29:20 PM
 #5

I am having the same issue here!
It's been ~8 hours now and nothing. I'd appreciate some help.

It's been ~10 hours now from sending ~100btc to MtGox. 50 confirmations and nothing in account. Grhhh
mrmiyagi
Newbie
*
Offline Offline

Activity: 20


View Profile
November 20, 2011, 04:01:49 PM
 #6

Very true. 20 hours and nothing shows up..

Edit: Ok, now I have a reply on my ticket
kitich
Jr. Member
*
Offline Offline

Activity: 48


View Profile
November 20, 2011, 04:29:18 PM
 #7


Edit: Ok, now I have a reply on my ticket

Aaaand? =)
mrmiyagi
Newbie
*
Offline Offline

Activity: 20


View Profile
November 20, 2011, 06:02:34 PM
 #8

They were asking for the transaction numbers and time. So waiting again... but more optimistic now.
Mt.Gox_Natalie
Member
**
Offline Offline

Activity: 69



View Profile
November 21, 2011, 08:22:52 AM
 #9

They were asking for the transaction numbers and time. So waiting again... but more optimistic now.

Hello,

Your deposit has now been credited.  Sorry for the delay and thank you for your patience while our developer was working to resolve this.
mrmiyagi
Newbie
*
Offline Offline

Activity: 20


View Profile
November 21, 2011, 10:17:14 AM
 #10

Thank you.
unsquidly
Jr. Member
*
Offline Offline

Activity: 50


View Profile
December 06, 2011, 07:20:25 PM
 #11

Hello,

Your funds have been credited.  Thank you for your patience.  Please find the instructions on the LR deposits below.


Liberty Reserve Transfers (USD)
Deposits
LibertyReserve.com can be used for adding and withdrawing USD. Added funds should be available in a few minutes, up to hours if LR fails to notify us.

Deposit Reference Information
To Add funds login to MtGox.com and click on the "Add Funds" section from the menu.

Pay to Account: U8227430 (xMtGox)

Merchant's memo: MtGox.com Funding MTGOX######X




Hey GOX,

Why does it take a public posting to get any action of your customer service?

Have you ever tried using Mt.Gox customer service? Seriously if you don't solve that equation soon it's going to kill you.

What's wrong you ask?

1) Responses that aren't even in the same ball park as the question or issue.

2) Canned responses that point you back to website and provide little to zero help.

3) The inability of the support desk to actually do anything.

4) A customer service phone line that never answers and is always full.


A perfect example is people having to contact you here on the forum  and post ticket numbers to get anything done about it.
https://bitcointalk.org/index.php?topic=49208.0

The simple solution to the above issues was to respond with an email or make an announcement about the Paxum situation instead of the usual Mt.Gox silence treatment.

Have you ever wondered why when something goes wrong in the Bitcoin world, the term GOXXED is used...that term is 100% owned and deserved by your Customer Service Department.

Whoever heads Customer Service should be fired.

Exactally.....Just yet another reason not to use MtGox....Go to Tradehill or anywhere except MtGox
Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!