I will contact Bitrefill's support but I'm posting here to see what others members think about a problem I have with gifts cards bought from Bitrefill.
In September 2021, I bought a gift card for Ikea but never used it because it was bought for later.
This afternoon, I was shopping online and decided to use the voucher so. To my surprise, once I added the code Ikea displays the message: Amount remaining on the card 2,14 € (it's a 50€ voucher)
I started to think: how did that come? I'm sure I never used it. Wow, I got hacked and someone found the screenshot on my laptop? No
Someone else in my home used it without me knowing it? No. Am I sure I never used it? Yes, 1000%.
Humm, I need to finish my order with Ikea, let's buy another voucher on Bitrefill and I will see later about it.
I do, I buy a 50€ code and use it on Ikea.
Guess what the website tells me? Amount remaining on the card 2,14 €
I'm aware there is a 48h delay to use the voucher but that's not always the case, and that's not the problem, otherwise, the 2nd voucher wouldn't work and not tell me "Amount remaining on the card 2,14 €"
Since I'm sure it doesn't come from my side and there is nothing showing it could come from Ikea, I truly think there is a problem with Bitrefill.
edit:
ok, the problem was
from my side. 2,14 is the amount left
after i finish the checkout. I feel me a bit dumb