[List] Gift cards providers

[OmegaStarScream]

It wasn't a mobile topup, but last time I had an issue like that(not receiving the gift card after having paid), they replied me within one hour after sending them a message while it was late in the evening(Europe time), and I got refunded within 12 hours that is to say the next morning.

Thanks! Got my refund yesterday, finally. I guess it's different with mobile topups because they have to check with whatever service they're using for these refills. especially since on their site, I haven't received any error messages and it said it's completed.

[bullrun2024bro]

Did anyone here use the Bitrefill credit card yet?

I have been using Bitrefills gift cards quite frequently in the past, but haven't touched the credit card so far.



Source: https://www.bitrefill.com/card/?hl=en

I quickly compared the card to other existing ones (Crypto.com CC etc.) and Bitrefills card looks worse because of the 1.99% deposit fee. Anything else I am missing?

(If there is a dedicated discussion on Bitrefills cc in a different thread, please let me know).

[sabotag3x]

I quickly compared the card to other existing ones (Crypto.com CC etc.) and Bitrefills card looks worse because of the 1.99% deposit fee. Anything else I am missing?

(If there is a dedicated discussion on Bitrefills cc in a different thread, please let me know).

I have never used Bitrefill card, but CryptoCom card has an invisible fee that can be higher than 1,99% when reloading the card (ie converting crypto to fiat).. I think 'markup' is the correct term.

Here's an example (~5% fee): https://www.reddit.com/r/Crypto_com/comments/vmqa8e/spread_for_topping_up_card_is_scandalous_l/

[bullrun2024bro]

I have never used Bitrefill card, but CryptoCom card has an invisible fee that can be higher than 1,99% when reloading the card (ie converting crypto to fiat).. I think 'markup' is the correct term.

Yep, I have used Crypto.com's card in the past and if you don't pay attention you get rekt on fees (or the hidden spread the platform owners don't talk about!). However, there is a workaround, to reduce the fees by a lot:

1. Deposit BTC or any other crypto to your Crypto.com App
2. Transfer the funds from the Crypto.com App to the Crypto.com Exchange App
3. Use the orderbook, place a maker order and get filled for almost no fees
4. Transfer the FIAT from the Exchange App to your Crypto.com card for no fees

[LoyceV]

I have never used Bitrefill card, but CryptoCom card has an invisible fee that can be higher than 1,99% when reloading the card (ie converting crypto to fiat).. I think 'markup' is the correct term.

Here's an example (~5% fee): https://www.reddit.com/r/Crypto_com/comments/vmqa8e/spread_for_topping_up_card_is_scandalous_l/

Isn't that the same thing many websites do when they accept crypto? Say you're buying something for $100, they send you to their payment provider, and when you do the math you're paying $110 because everyone involved wants their cut.

[Saint-loup]

I agree but Bitrefill is reputed for using a fair rate for the purchases of its gift cards. It doesn't mean they're doing the same with their credit card but each time I've checked for gift cards purchases, it was the current price of BTC on the exchanges that had been used for the conversion. It's not the same for all gift card providers, for example when I've checked in the past, Cryptorefills was using lower rates.

[bullrun2024bro]

I agree but Bitrefill is reputed for using a fair rate for the purchases of its gift cards. It doesn't mean they're doing the same with their credit card but each time I've checked for gift cards purchases, it was the current price of BTC on the exchanges that had been used for the conversion. It's not the same for all gift card providers, for example when I've checked in the past, Cryptorefills was using lower rates.

100%, I've been using their gift cards for years now and their pricing was always fair imho.

Nevertheless this 1.99% deposit fee for every (!) deposit to your card wallet is just ridicolous. I mean you get burned every time you top it up, while other competitors don't charge this fee at all.

I really hope they update this in the future, because I doubt many users will try their card, if they learn about the fee.

[marcus222]

NOSH deserves to be on the list on the sell-side. I’ve used it with a few leftover cards and the experience was cleaner than I expected. No hidden limits, no weird verification loops, and the interface is straightforward so you’re not digging around to figure out what to do. Rates change like everywhere else, but they were competitive when I used it. What actually made me stick with it was the payout speed. It was faster than most of the older platforms I’ve tried, including some of the bigger crypto-oriented ones.

[SFR10]

NOSH deserves to be on the list on the sell-side. I’ve used it with a few leftover cards and the experience was cleaner than I expected.
...
Rates change like everywhere else, but they were competitive when I used it.

So you've never tried using their platform to sell your high-value cards? Their Android app has a lot of mixed reviews and half of them say it's a scam ^{[especially for larger amounts]}!
^{- BTW, it appears to be limited to users from "Nigeria & Ghana".}

• I'm not sure when was the last time that you tried their platform, but it appears that they've temporarily removed the option to purchase gift cards:
  
  

[LoyceV]

So you've never tried using their platform to sell your high-value cards?

You're responding to a spambot.

[DaveF]

Just as a heads up, looks like bitrefill is having some issues.
From their site as a couple of minutes ago.
Looks like it's been going on for a couple of days now.

https://x.com/bitrefill/status/2028807373725278642
And for those who do not want to click outside links

First of all, a huge thank you to everyone who has been bearing with us over the past 48 hours. It's been heartwarming to see just how many of you rely on Bitrefill in your daily lives, and we don't take that for granted.

Our entire team has been working around the clock to restore service as quickly as possible. But as much as we want to be back up and running (trust us, more than anyone), your experience comes first.

That means we're prioritizing a safe and stable relaunch. We're currently looking to bring the website and app back online during Wednesday with partial functionality - this means enabling you to access your account, spend your balance and check your gift cards. We'll follow up with specific details on what will be available at relaunch.

And again, just so you can rest easy… All your account balances, cashback, and gift cards will be right there.
As you can tell, this has been more complex to solve than we hoped, but the wait is almost over. A full technical post-mortem will be released as soon as we can.
Thank you for your patience and for sticking with us through this. 🙏

-Dave

[dkbit98]

Just as a heads up, looks like bitrefill is having some issues.
From their site as a couple of minutes ago.
Looks like it's been going on for a couple of days now.

Same here, it's not working for me, and this looks like another hack to me, but let's wait and see.
I used Biterfill few times but luckily I didn't order their KYC card or send them any of my personal details.
Does this mean their physical cards are also not functioning at the moment?

[DaveF]

Just as a heads up, looks like bitrefill is having some issues.
From their site as a couple of minutes ago.
Looks like it's been going on for a couple of days now.

Same here, it's not working for me, and this looks like another hack to me, but let's wait and see.
I used Biterfill few times but luckily I didn't order their KYC card or send them any of my personal details.
Does this mean their physical cards are also not functioning at the moment?

Since their physical cards are (were?) run by a 3rd party I would think they are still working. But no way to refill.

Going to be an interesting post when they finally tell us what happened.

-Dave

[OmegaStarScream]

The latest update (the plan is to launch tomorrow):

Update: To ensure that Bitrefill is delivering the best service for our customers, we need one more day and have to push the service relaunch to this Thursday.

We care more about safety and experience than we do about making money. We want to make sure everything is solid before we open the doors again, and that’s why we are waiting one more day.

As we've mentioned over the past few days, we detected a security breach on Sunday. We haven't been able to share much yet so as not to interfere with the ongoing onchain and offchain investigations, and allow our cybersecurity partners and team members to do their thing. We'll share more details tomorrow along with the relaunch announcement.

Your account balances, cashback, and gift cards will all be right where you left them.

Thank you for hanging in there with us. We're almost there.

[DaveF]

And they are back (sort of)

https://x.com/bitrefill/status/2029521535824953829

We're back up. Mostly.

We expect everything to be back to normal within a couple of days. You can check live updates on what's working now here: https://bitrefill.com/service


Bitrefill was the target of a breach from a high-profile hacker group. As soon as our team realized an attack was ongoing, we took the website and app down, and since then we have been working 24/7 to get the site back up in a safe way, which we are now doing. We’ve gotten help from top cybersecurity experts, onchain analytics and law enforcement, to understand what happened and how. We have a pretty clear image of that (hello 🇰🇵) and will publish more information about what happened as soon as we have time to write it all up.

TL;DR: User gift cards, store credits, KYC info are unharmed. Bitrefill took a hit, our customers did not.

Again, thanks for your patience and your continued trust. We’ll be back to our full self shortly.

So, if the above is true it was their wallet server / payment server that took the hit.

-Dave

[OmegaStarScream]

Looks like all of Bitrefill's services are back online (since they relaunched): https://www.bitrefill.com/service

With the exception of some payment methods still being disabled.