Deposited 0.03 BTC to BitcoinVideoCasino (funds arrived, but not credited)

[TranscriptJunky]

OP made the bet intentionally, but is trying to claim he didn't

I feel like this is the case, OP didn't bother showing the History in his Opening Post but right after he got an email from Frank, he decided to post his betting history. If I would have been scammed as claimed, the first thing I would look at would be my Betting history. How the Balance Disappeared... OP hasn't posted his "Free credit" history so far even tho I asked for, this only furthers my suspicion. Unless BitcoinVideoPoker has a "session" expiration feature of sorts that resets user to real betting after some time of inactivity. if OP can prove that's the case then I believe they owe OP the BTCs but if it's not then its OP's Fault for not paying attention while gambling.

@Thekool1s - I have NOTHING to hide. Let me address each of your points individual, and (in my opinion) as honestly as I possibly can)

1. I actually didn't even know that a history of the bets was published on the site. I only realized this AFTER I got the response email from "Diana" (who by the way is oddly the SECOND person who replied to me - neither replies of which were especially timely, nor informative). Even after "Diana" mentioned that she had looked at my record I didn't realize where the record was until I browsed around the site, and finally saw it on the "My Games" tab. I don't think it is fair to EXPECT that a casual player (who has only played on that site OCCASIONALLY) will be expected to know where the record of activity is. I know that may sound sort of "Well, it's your responsibility, dude." but it's really NOT. My responsibility is simply to deposit money, and pay the game under the ASSUMPTION that the operators of the game are not STEALING the players' money. It is not "negligence" for a player of an online casino to not be aware of how all of the information is organized on the web site. I will show you here the copy-pasted EXACT email response I got from "Diana" in regards to the claim that I "made a bet in blackjack (0.03 btc) only a few minutes after the money got credited to you. If it hadn't been credited successfully, you wouldn't have managed to play the game". now, read those words agaain very carefully, and imagine you are in a court of law, and someone made that sort of claim against you. Really think hard about if this is a REASONABLE accusation which explains ALL POSSIBLE reasons why I could have "made a bet in blackjack (0.03 btc) only a few minutes after the money got credited to [me]".  Might it not be FEASIBLE to consider what "Diana" is claiming as "speculation":

https://trial.laws.com/objection/speculation

In other words, "Diana" is basing her determination of the reason for my "missing" funds to be that, based on the record on "her" web site (and if you have a look at that record I think you might just get the sense that something "just ain't right") that my funds were ASSUMED to be used with my full knowledge and intention, and that there is NO CHANCE "beyond reasonable doubt" that my funds were NOT used without my full knowledge and/or intention. Now keep in mind that this is a company whose domain is registered in "Panama", and whose only contact information is an email address, which many people claim has a tendency to "ghost" people.


<email>

Hello Frank,

I checked your account further and I see that you made a bet in blackjack (0.03 btc) only a few minutes after the money got credited to you. If it hadn't been credited successfully, you wouldn't have managed to play the game, that is why I assume that the funds got credited successfully and the reason why you don't see any funds is because you lost them, not because the money wasn't credited.

Best regards,

Diana


Oh, by the way, @Thekool1s, it has come to my attention that you have illegally slandered people online, simply based on the fact that you write comments online. And here's an example I dug up from some web site somewhere, where someone with the same name as you has said "x", "y", and "z"... " blah, blah, blah..." Based on "Diana's" reasoning you would essentially be as guilty as she is assuming I am.

Also, notice that Diana claims that I couldn't have played the game if the funds weren't there. Well, then how the hell was I able to play with the "free/test credits" then? Her logic is ludicrous. And also, would it not be a PERFECT tactic to TRICK people into losing their BTC if there were a "thin line" between the "free/test play" and the "real BTC play"? Just consider how effective that sort of setup MIGHT be if you were designing a system with maximum "plausible deniability"...

2. @Thekool1s - Where is this "free credit history" that you speak of? Can you please show me where that information is ANYWHERE on the web site:

https://bitcoinvideocasino.com/home

All I see if several tabs of "recent", "my games", "Big Wins", and "rare wins", each list of which seems to be based on THIN AIR, and each of which is a record of merely 20 hands (of blackjack). For instance, if you handed a copy of this information over to a certified judge would this be considered valid evidence in a court of law (like, let's say, a typical "small claims court'" court?

I am simply responding to your points here, based on the information available to me, and my  counterclaim that this whole situation has been manipulated against me. You seem to be deeming me "guilty before proven innocent", and doing so in a situation where the company I am making a claim against has a MASSIVE amount of negative anecdotal evidence against them. All that you have (and I say this as politely as possible) is an ASSUMPTION that I did something wrong on MY end, with essentially HERESAY as proof.

I would like you to simply CONSIDER what I am saying here. I am standing my ground on this one, and I WILL be filing a complaint against this company. I agree with the other poster that a representative from BitcoinVideoCasino respond here, and make a REASONABLE case as to why they think they are i the right. I think it will be interesting to here what they will say, and how they will back up their claim. I invite that, because I know that I'm right. And I am quite sure that if those folks provide their argument I can likely round up quite a few people from the various EXTREMELY BAD reviews of this site in question to come over here and chime in. The truth will speak for itself, albeit if only in the form of consensus, because this web site is not making an especially good effort at being transparent.

I stand with my claim. BitcoinVideoCasino WILL be reported, and I will CONTINUE to claim the "remedy" of full refund of my 0.03 Bitcoin, PLUS the transaction fee both ways (which is miniscule - but I should NOT have to pay transaction fees to send money to a company who is then going to steal it from me (if my claim is correct)).

Hope this helps clarify my stance on the situation. You are, of course, free to believe what you want. I am simply showing the data that I have access to.

 

[TranscriptJunky]

I think some input from user BitcoinVideoPoker, which seems to be Bitcoin Video Casino's forum account according to their thread in the Gambling section, would be worthwhile prior to opening a flag against them. I've messaged them to draw their attention to this thread. They were last active yesterday.

Here is the evidence we have so far, based on blockchain records and screenshots of OP's account:
A 0.03 BTC deposit was made to OP's account
His account states a 0.03 BTC bet was made (and lost) shortly after (but this could easily be manipulated by the website owner)

At the moment, nothing else is verifiable. OP's claim is that he never made that 0.03 BTC bet, but he does state that the website was "glitchy", and he was betting using "demo" coins at the time.

As far as I can see, there are four possible scenarios here:

• OP made a mistake or the website glitched, resulting in him placing a bet he didn't intend to
• OP made the bet intentionally, but is trying to claim he didn't
• BitcoinVideoCasino has scammed him
• Someone else has access to his account

We are going to need some more input from the website's representative before we can support any flag raised.

I totally agree with you here. Your logic is sound. In a court of law, VARIOUS objections could be made to the email responses I received from customer support of the web site in question. Also keep in mind that they are NO LONGER responding to me.

"His account states a 0.03 BTC bet was made (and lost) shortly after (but this could easily be manipulated by the website owner)"

Yup. That is EXACTLY what I'm claiming. And, in fact, in a situation like this it is the COMPANY in question which must provide valid evidence- just like if a convenience store owner claims that they were robbed they would have to supply CLEAR EVIDENCE of the exact items that were stolen. the claim that the company is making against me is currently "based on thin air", and it is currently a case of "He said, she said".

Another thing is that, might it be possible that alleged glitch is actually an INTENDED one? Like doesn't it seem a bit "risky" that a player is allowed to play with "test credits", and then suddenly switch over to "real credits" without any sort of MECHANISM to delineate the two? For example, on 'THIS page you play with your "test credits", but then on "this separate page over here" (which is CLEARLY marked as "using real BTC credit" you are playing with real credit. I'm just asking y'all to think sensibly about what I am alleging.

But I fully support your points/reasoning above. Trust me, the LAST thing I wanted to do for the past 12 hours is be writing these long-winded messages, while also being (kind of) accused of doing something which there is no clear evidence backing up. In fact, if I manage to get the BTC back I probably won't even use it to gamble AT ALL after this chaos - or at least would only play that 0.03 BTC on a REPUTABLE site and then stop. It's not worth the drama.

Anyways, those are my thoughts for now. I am sticking with my claim, until PROPER evidence is provided to counter the current "guilty until proven innocent" situation.

Okay folks, time for some serious sleep.

[TranscriptJunky]

Okay folks. I have gone ahead and initated the second phase of my campaign to bring my recent issue to the attention of a wider audience. I have created the following new "Scam Allegation" post here :

I allege that https://bitcoinvideocasino.com/blackjack stole 0.03 BTC from me
https://bitcointalk.org/index.php?topic=5213322.new#new

in which (along with this thread) will be a more focus presentation of the details of my recent incident, where I believe 0.03 BTC was unjustly taken from me by the https://bitcoinvideocasino.com site. I will stick t documented evidence as much as possible. I already see some people responding positively to my posts, so that is a good sign. Let's see where it goes. I am doing this NOT ONLY for personal retribution, but also to protect additional people from having the kind of problem that I, and others, have had with this company.

*** I just discovered this morning that they have added a new system by which they are now INCLUDING the "test credit" hands in the 20-hand log (ex. "My Games"). ironically, this new upgrade provides data which help me make my case even more clearly! Please check out my elaborate comment on this new "innovation", where I show CLEARLY that I am in the right on claiming that my 0.03 BTC was wrongly taken from me. There are two elaborate posts on the other thread analyzing this new feature, and the data is provides, to show convincing evidence that I am right in my claim that the 0.03 BTC should be returned to me. I hope you will all read analysis, in light of the new feature which just "magically" appeared... Hahaha....

[o_e_l_e_o]

And, in fact, in a situation like this it is the COMPANY in question which must provide valid evidence- just like if a convenience store owner claims that they were robbed they would have to supply CLEAR EVIDENCE of the exact items that were stolen.

But similarly, just as if a convenience store owner has to provide clear evidence of something being stolen, so do you. You have provided screenshots which show a bet being placed and lost. Your claim is you never made that bet, but an independent third party (i.e. all of us on the forum), have no way to verify that. We need input from both sides here.

Like doesn't it seem a bit "risky" that a player is allowed to play with "test credits", and then suddenly switch over to "real credits" without any sort of MECHANISM to delineate the two?

Risky? Sure. Illegal? Probably not.

I'm certainly not saying you are lying, but as I said before I wouldn't be willing to support a flag until we have more conclusive evidence.

[TranscriptJunky]

And, in fact, in a situation like this it is the COMPANY in question which must provide valid evidence- just like if a convenience store owner claims that they were robbed they would have to supply CLEAR EVIDENCE of the exact items that were stolen.

But similarly, just as if a convenience store owner has to provide clear evidence of something being stolen, so do you. You have provided screenshots which show a bet being placed and lost. Your claim is you never made that bet, but an independent third party (i.e. all of us on the forum), have no way to verify that. We need input from both sides here.

Like doesn't it seem a bit "risky" that a player is allowed to play with "test credits", and then suddenly switch over to "real credits" without any sort of MECHANISM to delineate the two?

Risky? Sure. Illegal? Probably not.

I'm certainly not saying you are lying, but as I said before I wouldn't be willing to support a flag until we have more conclusive evidence.

It's cool dude. This is what happens when you gamble online. That's why I'm simply going to stop doing it. I have had several issues now with shady companies, and each time I get the finger pointed at me. I'm jst really losing all faith in humanity at this point. I just put 0.03 into the Bitcoin.io casino. I am going to BLAST through that and then never gamble on these sites again. If you don't see a problem with this kind of bullsh*t then I don't don't even know how to react. So obviously there's going to be no sort of justice here, and so I'm just going to stop gambling on these sites. It's not worth seeing how people are really are. I'd rather not know. Good luck. But I am going to continue attacking this site, because - regardless of what anyone on this site thinks  they tricked me out of a significant amount of money, and the way they handled it was just plain unethical. So that's where I stand at this point. I will continue to attack this site, whether on this forum or elsewhere.

[Thekool1s]

@TranscriptJunky Dude listen. I didn't accuse you. All I said is what I "felt(Opinion)" with the information that was provided. I know what it's like to be in a shitty situation and i hope your situation gets better. I will point out some things which you mentioned which I don't agree with.

I actually didn't even know that a history of the bets was published on the site. I only realized this AFTER I got the response email from "Diana" (who by the way is oddly the SECOND person who replied to me - neither replies of which were especially timely, nor informative). Even after "Diana" mentioned that she had looked at my record I didn't realize where the record was until I browsed around the site, and finally saw it on the "My Games" tab.

This is the definition of irresponsible Gambling! You don't even understand how the website works and you are gambling away real money, smdh.

I don't think it is fair to EXPECT that a casual player (who has only played on that site OCCASIONALLY) will be expected to know where the record of activity is.

No, it's totally fair. A causal player will know how to browse themself around a website but an irresponsible person won't...

My responsibility is simply to deposit money, and pay the game under the ASSUMPTION that the operators of the game are not STEALING the players' money.

Dude just stop! You are typing nonsense at this point, it won't help your case.
Again I'm not accusing you but what I can say something for a fact after reading your responses so far is that "Irresponsibility" Surrounds you. Anyway moving on.

I just discovered this morning that they have added a new system by which they are now INCLUDING the "test credit" hands in the 20-hand log (ex. "My Games").

See dude this is an issue, your "story" isn't straight. At first, you said you didn't even know till Diana's email that there was a Betting Log but then you go on to claim that they added the test credit log today. How do you know that the Test Credit log didn't exist before today? Since you didn't even know that there was a log of your Real bets?

I think that's fair, and I happen to think you have a strong case for some sort of compensation. As I said in my previous post, it is far too easy to switch between test credits and BTC, and something like this would eventually have happened to another user (and may still again) if it hadn't happened to you.

This is something I agree with, there isn't a "Clear" way to suggest that the player is using Real BTCs or Test credits. They can surely work on their UI to make the difference "clear".

It looks like their UI is also broken of sorts... "Test Credits" Text is right over the credits text. It isn't even readable. For this alone, I believe they owe you your BTCs back. Anyway, I will keep an eye on the other thread and see where this issue heads to. Good luck!

[joksim299]

Happened to me also. Deposit credit and I played real credits without noticing

[TranscriptJunky]

Okay everyone. I have decided to simply deposit another 0.03 BTC into the https://bitcasino.io site, and have been playing all day, with the goal of (hopefully) recuperating the 0.03 that disappeared in BitcoinVideoCasino. It's 2 am where I live, and am have literally been up playing black for like the past 24 hours. My body is literally ready to collapse, so I need some sleep. The https://bitcasino.io interface is much more welcoming, and I haven't had any issues so far. I will say that I am quite sickened by this whole experience. I'm just a guy who wanted to play a little blackjack, and this whole incident has been both disturbing and demoralizing. I I recoup the original funds that will be ideal, but if not then that will just be unfortunate. I honestly just don't have the energy to have this sort of insanity on my mind, and so I will just put some closure on this and move on. And no, I am NOT going to argue with anyone about who's responsible for this mess. Just use your common sense. If some of you can't get that there's something a bit "off" about this whole situation then I certainly don't have the energy to debate about that. There are much more serious things going on in the world right now than this craziness. As for the BitcoinVideoCasino creatures, I just feel SORRY for them.How can you be so lacking in basic morals and function in the world? So that's my take on the situation. I'm not going to subject myself to this sort of insanity. Its not worth it. I will also probably disengage from this forum as well. It seems like there are some nice folks here, and I have appreciated the feedback, but I have been wanting more and more to just disengage from pretty much everything lately. I found this site when I searched for "reviews on BitcoinVideoCasino" after this recent debacle. You folks have overall been very helpful in providing feedback, and I appreciate that. I'm just getting to old for all of this stuff. I also live overseas, which provides a whole other dimension of chaos. Trust me. As I was compulsively gambling all day today I just came to the realization that it is not worth get myself sick over stuff like this. If this thread stays up into the future, maybe it will help other people avoid getting caught up in this same predicament. Of course, this is the last thing I wanted to deal with over the holiday week. So I think that's all for me now. I am exhausted at this point. Good luck everyone...

[o_e_l_e_o]

have literally been up playing black for like the past 24 hours
My body is literally ready to collapse
I honestly just don't have the energy to have this sort of insanity on my mind
I have been wanting more and more to just disengage from pretty much everything lately
As I was compulsively gambling all day today I just came to the realization that it is not worth get myself sick over stuff like this

Friend, you are displaying some pretty concerning red flags for having a gambling problem, which I think you realize given the last two lines in my quote above. Regardless of the outcome of this situation, your mental health isn't worth compromising for the sake of $200. I'd urge you to take a step back from online gambling, at least for just a day or two, and take a breather. There are lots of resource online you can find with a simple web search which can help.

[TranscriptJunky]

have literally been up playing black for like the past 24 hours
My body is literally ready to collapse
I honestly just don't have the energy to have this sort of insanity on my mind
I have been wanting more and more to just disengage from pretty much everything lately
As I was compulsively gambling all day today I just came to the realization that it is not worth get myself sick over stuff like this

Friend, you are displaying some pretty concerning red flags for having a gambling problem, which I think you realize given the last two lines in my quote above. Regardless of the outcome of this situation, your mental health isn't worth compromising for the sake of $200. I'd urge you to take a step back from online gambling, at least for just a day or two, and take a breather. There are lots of resource online you can find with a simple web search which can help.

I agree with you. However, I wouldn't be in the position has the 0.03 BTC been taken from me in the way that it was. Again, I'm not going to argue with people about who's at fault for me having 0.03 ($220 USD) disappear because the managers of an online casino who have NOTORIOUS horrendous reviews posted all over the internet can't have the couth to present their UI in a way which prevents players $$$ from disappearing into the void. If you all want to still argue about then then ADMINS - PLEASE DELETE MY ACCOUNT here completely. I am so disgusted by this whole affair. Like I said, I am playing the "chaser 0.03 BTC) to get back the original 0.03 BTC because I am so disgusted about having that 0.03 stole from me in the way that it was. I'm not going to argue with any you any more about this. If you can't see the crime that has happened here then I honestly just feel SORRY for you. If anyone wants to further attack me then admins, please delete my account completely. To all of you who have been supportive I much appreciate that. I probably will NOT be responding further on the two threads I have posted here. It is up to admin to decide what o do.

But yes, I definitely do need some sleep.

[TranscriptJunky]

Locking this thread because the issue is going nowhere, AND I want to use my wordsmith PROWESS elsewhere, and just to spite that English BITCH @TMAN.

Even though I lost 0.06 BTC, at least I'm not English.

Smell ya' later, #BITCHES....