Bitwala are working with solaris bank together. All of a sudden they ask for additionally information about
your wealth,
how much do you earn (you have to proof it by proof of salary),
how much crypto do you have,
whether you're planning do buy more crypto
what is the purpose of the following transaction?
what is the relationship between you and the other party?
and so on. You have about 48 hours for the documentation. Otherwise your account will be closed.
This is what users writing in the German Board.
yes, can confirm this, but still I would
recommend bitwala currently. (the time to answer is 5 days)
All banks are asking you AML/KYC questions, at least after moving more than roughly ~10k€ (exact numbers are not public and differ from bank to bank).
But the difference with bitwala is that they are asking detailed questions about crypto and your relation to it, instead of just "crypto? no we don't allow that" like other banks.
So if you can answer all the questions properly and are also prepared for many more*, then they will allow you big/regular transfers from/to crypto exchanges and currently the account and SEPA transfers are free of charge.
* they also asked me for deposit addresses on crypto exchanges and how exactly my money/crypto flow works. Also recent trade history (csv) and tax assessment was asked.
So far I have my bitwala account since ~2 months and I think (hope) that I finally got a crypto friendly bank, which won't close my account as long as I can answer such questions.