Hello,
Thanks for mentioning us. It’s really sad to hear that you don’t use instant exchanges anymore. That said, we’d like to clear up the things you’ve mentioned in your message to avoid any possible misunderstandings.
Most of the issues in the links date back to 2017-2018. Since then, our platform has been upgraded, and we’ve improved a lot of our features. Here’s just a shortlist:
-implementing fixed rates (rate is locked for 20 minutes),
-cutting down the exchange fee from 0,5% to 0,25%
-lowering minimum amount for exchange
-launching Changelly mobile app where you can swap without registration,
-adjusting our AML/KYC policies to make the verification process clearer and faster for our users
-24/7 support
As you can see, Changelly has changed significantly, not just the product but also our company itself. We’ve always strived to provide the most transparent and reliable service to our customers, so we’d be grateful if you could make a transaction on Changelly and share your personal experience with the Bitcointalk community. If you’d like to, you can contact us directly so we could discuss us covering your transaction costs and provide you with a personal support line. We’d love to show and prove just how far we’ve come since 2017.
Regarding your statement about coin confiscation
“they will confiscate your coins, or selectively scamming, just sayin”
we’d like to underline that from time to time, we see users overreacting about KYC procedures on social media. Most probably, they believe that their claims and provocation will make us go against our policy and exchange money that has possibly come from fraudulent sources. However, we will not go against our policies, and also let us remind you that all Changelly users have to accept our terms of use (including those on our KYC policy) in order to initiate a transaction. It’s up to the users to decide whether to agree to our terms and thus whether to use Changelly or not. Last but not least, here’s an interesting fact: only 0,1% of all transactions might be subjected to KYC verification, the rest are processed anonymously.