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Author Topic: Is Blockchain.info proving to be completely incompetent?  (Read 2195 times)
VolanicEruptor (OP)
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March 20, 2014, 01:20:21 AM
 #1

Transactions are still taking forever to show a single confirmation, while other block services are showing 6+ confirmations.

I think it is time to realize that if a leading service can't provide a solution to their problems in such an amount of time, then we need to start burning them to the ground because they are no longer competent enough to handle such a responsibility.
Bitcoin business is suffering, especially those who depend on APIs with blockchain.info.  
There is no mention of these recent confirmation bugs anywhere on their site, and they seem to be whistling away as if its business as usual.

It is time to take a stance.  We don't put up with bullshit.  Let's boycott blockchain.info and show stronger support for alternative sites.


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HorseCoin
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March 20, 2014, 01:23:09 AM
 #2

Transactions are still taking forever to show a single confirmation, while other block services are showing 6+ confirmations.

I think it is time to realize that if a leading service can't provide a solution to their problems in such an amount of time, then we need to start burning them to the ground because they are no longer competent enough to handle such a responsibility.
Bitcoin business is suffering, especially those who depend on APIs with blockchain.info.  
There is no mention of these recent confirmation bugs anywhere on their site, and they seem to be whistling away as if its business as usual.

It is time to take a stance.  We don't put up with bullshit.  Let's boycott blockchain.info and show stronger support for alternative sites.



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March 20, 2014, 01:26:25 AM
 #3

I posted this thread the other day where one of the employees from Blockchain addressed the problems. I don't think he Actually said anything specific about it, but maybe you could message him. https://bitcointalk.org/index.php?topic=520241.0

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March 20, 2014, 01:29:08 AM
 #4

Transactions are still taking forever to show a single confirmation, while other block services are showing 6+ confirmations.

I think it is time to realize that if a leading service can't provide a solution to their problems in such an amount of time, then we need to start burning them to the ground because they are no longer competent enough to handle such a responsibility.
Bitcoin business is suffering, especially those who depend on APIs with blockchain.info.  
There is no mention of these recent confirmation bugs anywhere on their site, and they seem to be whistling away as if its business as usual.

It is time to take a stance.  We don't put up with bullshit.  Let's boycott blockchain.info and show stronger support for alternative sites.



they are offering you a free service. so if your business depends on it. then give them a donation to help them pay for more features/expansion..

or go to another free service, be greedy and blame other services because you dont want to pay for dedicated services or a programmer to code an api to your own node..

when something is free dont moan about it.

simple solution get your own node online and dont rely on anyone else

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Please do your own research & respect what is written here as both opinion & information gleaned from experience. many people replying with insults but no on-topic content substance, automatically are 'facepalmed' and yawned at
VolanicEruptor (OP)
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March 20, 2014, 01:31:13 AM
 #5

What makes you assume so easily that I haven't sent them a donation?  Do you think that assumption is clever?

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March 20, 2014, 01:35:04 AM
 #6

On a side note I just received 4 SMS messages from transactions that I made over a week ago.  Nearly shat my pants.
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March 20, 2014, 01:36:46 AM
 #7

On a side note I just received 4 SMS messages from transactions that I made over a week ago.  Nearly shat my pants.

same here, except I didn't sh!t my pants cuz they were btc deposits.. needless to say I got disappointed when I checked they were false positives ;P
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March 20, 2014, 01:37:54 AM
 #8

Blockchain.info did an amazing job during this unplanned outage.  They kept regular updates via twitter and their blog of what was going on.  They answered 2 of my tickets I opened in a timely manner 1 of them this evening about the slow confirmations.

A database of that size will in fact need to catch up which for the most part it has done at this point.  They gave a timeline and resolved 90%+ of any problems prior to their initial timeline.

With technology problems happen you can spend multi-millions on business continuity and disaster recovery and still not have a true 100% uptime system as even Six Sigma (99.999%) uptime which is less than 5 minutes a year is nearly impossible even with an unlimited budget over a long period.

I believe they handled things well and can't even be compared to the other debacles such as Gox.  Open communication goes a long way.

I won't disagree with having access to your wallet backups etc., but they are at around 1.4 million wallets at this time and growing and the round the clock work they just pulled off to restore things to a near normal function should be commended not "burnt to the ground" as you put it.
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March 20, 2014, 01:38:49 AM
 #9

What makes you assume so easily that I haven't sent them a donation?  Do you think that assumption is clever?
Do think you're important?
Why are you really upset about Blockchain?
You should have wallet backups. Bitcoin Core, MultiBit wallets are not hard to use, Android Bitcoin wallet is nice as well.

I don't see the issue here other than a free service you shouldn't depend on for more than pure convenience is experiencing some downtime. Blockchain.info is not a Bitcoin Bank.

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VolanicEruptor (OP)
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March 20, 2014, 01:56:19 AM
 #10

I never said I was important, thus the continuous use of the word "we".

I want to know when the confirmation bug is fixed.  There is no mention of this on their site

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March 20, 2014, 02:30:39 AM
 #11

Luckily there are other similar services offering an API, so you can now setup fallovers to other APIs.

For example I use Blockchain.info as primary API with http://blockr.io/ as a backup API in blockchain.info is down.

I they are both becoming unreliable I'd just add a third backup.
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March 20, 2014, 05:41:22 AM
 #12

I think its the opposite of what you are saying. They have handled the outage just as good as anyone could have hoped.
seriouscoin
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March 20, 2014, 06:03:01 AM
 #13

OP, you're a fcking spoiled brat you know that?

Do you think they're banking with your donation?

They're handling it very well and i'm glad this actually gives other free services like blockr.io a chance to be used widely. This will motivate developers to keep making great sites monitoring blockchain.
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March 20, 2014, 07:34:57 AM
 #14

Is anyone else experiencing issues with the receive payments API?

blockchain seems to be generating the addresses but it's not forwarding the BTC on..


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March 20, 2014, 07:37:04 AM
 #15

Is anyone else experiencing issues with the receive payments API?

blockchain seems to be generating the addresses but it's not forwarding the BTC on..



Yes! I opened a support ticket about this but they have not responded! They won't reply to my twitter posts either :/
Its very frustrating and I'm afraid people who use my site are going to think I'm scamming them...

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March 20, 2014, 11:05:09 AM
 #16

Blockchain.info did an amazing job during this unplanned outage.  They kept regular updates via twitter and their blog of what was going on.  They answered 2 of my tickets I opened in a timely manner 1 of them this evening about the slow confirmations.

A database of that size will in fact need to catch up which for the most part it has done at this point.  They gave a timeline and resolved 90%+ of any problems prior to their initial timeline.

With technology problems happen you can spend multi-millions on business continuity and disaster recovery and still not have a true 100% uptime system as even Six Sigma (99.999%) uptime which is less than 5 minutes a year is nearly impossible even with an unlimited budget over a long period.

I believe they handled things well and can't even be compared to the other debacles such as Gox.  Open communication goes a long way.

I agree fully. I think they provide a great service and handled the outage well. You should have a wallet back up that you can use with another wallet whilst it's down any way. I think urging people to 'burn them to the ground' over this is quite ridiculous, but good luck with your one-man boycott, op.

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March 21, 2014, 07:45:08 PM
 #17

Transactions are still taking forever to show a single confirmation, while other block services are showing 6+ confirmations.

What is the issue here?

* transactions made from the blockchain.info wallet are taking a long time to confirm

or

* confirmed transactions are taking a long time to be shown on blockchain.info

or

* something else

?

For a very long time now I've been annoyed by blockchain.info's tendency to fail to show some unconfirmed transactions at all.  I make a transaction to someone, they complain that "it didn't come", I check and every node I look at has the transaction in their mempool, but blockchain.info's website doesn't seem to know about it.  I then use https://blockchain.info/pushtx to manually tell them about it, and it shows up.  Or I wait, and it shows up once it is in a block.

This happens quite regularly, to maybe 1% of the transactions I make.

I don't understand how a site as well connected as blockchain.info can miss so many transactions as they bounce around the network.

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March 21, 2014, 11:40:52 PM
 #18

Some real drama queens on here, bitcoin is a nascent technology of course there are going to be some hiccups in exchanges built around it. Blockchain appears to be addressing them and they are accessible and fairly transparent. Patience folks!
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March 22, 2014, 03:13:27 AM
 #19

Agree there has been a recent standards drop

For the moment, still inclined to extend benefit of doubt

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March 22, 2014, 06:27:06 PM
 #20

Let me help you guys out of your hole. Move your coins to a safe place as soon as you can!  Roll Eyes
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