Have you ever made a deposit and haven't received it in your account?

[Timmzzy]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

This has happened to me on bitforex, I transferred a token down there, with the required gas from my imtoken wallet to the Exchanger site where am to sell off the token. It was just a $9 to $10 worth of it. Now on the other hand the gas system came up high and the token was stock in network up till today I didn't check in for the token again before that even got to the point they want to scam me with another means on how to make the token land on Exchanger wallet.

Please read up this line:

 I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network.

I presume you were to say; I MEAN

[harizen]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

That is common and I experienced it several times.

The most common reason for my case is the destination platform itself (receiving address). The wallet is not updating and does have a sort of technical problem. If your transaction got confirmed and the address is correct, don't worry as you received at your end unless that platform do have a sudden problem or scam.

Anyways, you won't ask this question without a reason. Do you experience this now? What are the platforms involved?

[Yamifoud]

* wrong address destination
* fake address
* a scam exchanges
* no confirmation is done
All of these are the common reason why are not able to see your deposit into your wallet. Just like sending BTC to the BCH wallet address( as a mistake) surely it won't arrive into your Bitcoin wallet and have nothing to arrive either.

That why it is very important to double-check the addy first and also check the legitimacy of the exchanges you use, you might not know that you are already been trick by these scammers and use phishing sites.

[Natalim]

It happens and I experience that, the simple solution to that is just to send message to the support, exchanges have different rate in terms of response time but as long as they respond and solve the issue, you can trust them. No exchange are perfect, sometimes they are having problem on their system, so we need to immediately inform them if the processing period is not normal anymore.

[Stedsm]

Yes it happens. Slow confirmation speeds and the higher number of confirmation requirements make it possible. Use this - https://bitaccelerate.com/
This website broadcasts your transaction to too many pools for free, instantly and your chances go higher to get a confirmation.
Another thing could be that the recipient exchange is possibly experiencing some technical issues within, so it's always better if you check with the exchange you sent with or the one you're going to receive your coins at. You also need to take care of the fact that some exchanges don't allow you deposits through smart contracts as it'll violate their terms.

[maxreish]

I have never experienced that before.
May I know what type of coin did you used to send? There are times transaction time takes long but will not took many days though.
And, have you checked the address you have entered, as you know there are different malwares out there that automatically change the address to where you will send it.

Also, you can check the blockchain to see the progress or status of your transaction.
Here is a guide on how to do it.

https://support.blockchain.com/hc/en-us/articles/211160663-How-can-I-look-up-a-transaction-on-the-blockchain-

[Ridwan Fauzi]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

Have you contacted the support?

I have an experience like that, at that time I sent XLM in my first exchange to my second exchange but I've been waiting for almost three days. But it was my fall because I forgot to put the memo when trying to send my XLM and I contact the support to my first exchange and they're able to return all my XLM.  In this case, I use a trusted exchange. I mean, my first exchange has been trusted by many people so as they will try hard to help anything that falls to its user. It may be different when you choose a bad exchange, I mean you choose a bad exchange, new exchange, or just a few users who know the exchange the most possibilities you've been scammed by the exchange and it means you'll never get back the coin that you sent.

[Shasha80]

I have experienced a deposit not received, it turns out I wrote the wrong address. I sent LTC, but I used a BTC address. So the withdrawal
was successful, but the deposit was not received. Be careful when sending cryptocurrency, always check whether the address the deposit is
correct. If it's like that, our coins will be involved in the blockchain network forever. But if the address is correct, We haven't received the crypto
we sent. Another possibility is that you use a low transaction fee, so sending can take a long time.Wait for 2-3 days the coins sent to be received.

[Assface16678]

It depends on the number of the blocks are available and the system is fully functional because sometimes they are maintenance that causes of having a slow transaction also in terms of deposits sometimes there are some confirmations like needed to have almost 50 confirmation before your funds are fully transferred, also we have the transaction fee it depends on this how fast the transaction may be delivered sometimes it does into minutes, hours and whole day before they make a confirmation.

Most of this problem that have not arrived in your second address for sure the address that you put is wrong or the wallet is not updated. Are you sure that you put correctly the address and not the other coins address?.. Try to contact their support maybe they can help.

I this k if you are aware of transferring of funds most of the time you must know what are the wallet address they needed most common mistakes of the newbie is the btc wallet address and the bch wallet address and they think it looks the same so they use those address instead the another one. Still, it is rarely happening so there is no chance of having this kind of mistake happens.

[rexxarofmoknathal]

Slow transactions are common, and one common problem is the wallet/platform you sending it to, more likely a technical cause. Also its worth checking that the addresses haven't got typos and that where you depositing is legit and up and running. If this seems all fine then fire out some emails to the support team.

[TopTort777]

Slow transactions are common

What happens to sent fund when due to slow transaction exchange changes deposit wallets address?

For example when I tried to deposit litecoin to coinbase, exchange gave me two different address during 3 days. Few days ago, my transaction of ethereum waited for confirmation for 8 hours. Imagine if I would have sent ethereum to an address, and exchange changed deposit address during these 8 hours. Will I receive my funds or I need to spend time referring to support and giving proof of my deposit ?

Anyone experienced that ?

[CryptoWorld87]

Luckl for me i never encounter this kind of problem but i think this is almost impossible to happen, or else you accidentally input the wrong wallet address in that particular exchanger. Some of the case also that maybe you choose the smaller transaction fee and because of that your transaction may takes very long time to process because mostly higher transaction fee are going first before small fee process.

[davinchi]

I have done it once but it was my mistake and I do not blame anyone for it as well. I was working for a program that paid me with eth however that eth was erc20 or even maybe something more complex and they sent it to this special wallet they worked with, it was a software you download to your computer so like all the other wallets we used back in the day but it wasn't regular eth wallet, it was different. After a while I had around 70 dollars worth of ethereum there so I wanted to withdraw it and cash it out to fiat currency to spend it.

I work with a local exchange that helps me change my crypto to fiat, so I sent all the eth to them but there was a huuuuuge disclaimer about not send it from those type of wallets and I did it anyway forgetting it. All of that money was gone, was a sad day but I am glad it happened because I know I will never make the same mistake again.

[gentlemand]

It can depend on what type of coin you're sending. NEM always needs an individual message sent with the tx for some reason and I've lost count of the number of people who forgot that and wound up with nothing arriving at the exchange. Not sure how many got their issue solved.

It's definitely something I'm conscious of with coins I'm unfamiliar with. A lot of them have some odd little quirks in how they operate.

[cheezcarls]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

The first time I made a deposit to an exchange really scared me a lot. I was a newbie back then in 2017. I am depositing my tokens to an exchange where I can trade it for Bitcoin. Unfortunately, the tokens didn't arrived on my exchange account due to heavy network congestion and the gas fees were high. I thought that my tokens were completely gone in the wind. But good thing I researched about a possibility of cancelling or reversing an Ethereum transaction with some online tricks.

Eventually it worked and my tokens are back to where it was. I tried again for the second time by setting the gas fee a bit higher, and the results are the same. For my second attempt, I was scared once again. I did the same trick procedure of cancelling my Ethereum transactions, and my tokens are back once again.

However, I didn't give up. I tried for the third time and set the gas fee a bit higher again. Thankfully that time, it finally came to my exchange account and I successfully traded the token to BTC.

There's a video I followed if the transaction is stuck, but I forgot the exact one because it was more than a couple of years ago. I will just update my post if I could still find it.

[hulla]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

Had that experienced with ETH when their network had network congestion issue and the best to do in this kind of situation is to increase the tx fee if youre sending from personal wallet while transaction is yet to have a single confirmation but if you're sending from an exchange wallet they only thing you have to do is to use transaction acceleration.

It can depend on what type of coin you're sending. NEM always needs an individual message sent with the tx for some reason and I've lost count of the number of people who forgot that and wound up with nothing arriving at the exchange.

I'm once a victim of that when Graft coin was launched in the year 2017 i guess but I'm still why people still invest in NEM despite their laziness in terms upgrade/innovating their transaction and wallet system.

[btc78]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

You did not mentioned How long does the account are pending,because if you are just looking or waiting for an hour or couple then this is normal specially if your fee is Very low and some market movement happened in Big growth or dumping.

But come back here if you still waiting for a week or more because that is very rare case though you must contact the support and share us what their answer is,because we don't know if you had been hacked since most of the time we are copy pasting our keys.

[carlisle1]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

There was a chance that My Deposit came very late and i think i have waited more than 24 hour before it finally arrived,though i already send tickets to their support ever 3 hours to update my status because this is normal for me since it was first time that i experienced such delays.

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

Yes its possible to happen especially if you make a mistake on the details of your transactions. If everything is correct from your address details to other information then that is the time for you to contact the exchange, if its a legit exchange nothing to worry about but if its not then it can be consider that you're a victim of an scam exchange.

 

actually this is impossible to be the reason because OP already mentioned having the first transaction has no issue and only the second was being delayed so i think the support will have answers for this.

[Cling18]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

I haven't had that kind of experience before yet it's really possible to happen. The best thing that you have to do it to provide evidence and screenshots and reach out to their support team. It's really important that we'll always choose a trusted exchange.

[shushu9977]

Yes, that is happen with me, but it is very rare and mistake. I deposit on the exchange erc token, but the token changes as erc20. After that I do not find my token and lost my erc token.