Have you ever made a deposit and haven't received it in your account?

[famososMuertos]

It actually happens but the good thing is that in some cases it is solved simply with patience and information.

The deposit is generally a simple process to copy address, amount and send.
Make the process quick and easy for your second deposits and corresponding future deposits. BUT in the first deposit, please read the FAQ. If you have questions contact the exchange support or enter the forum BCT, ask your questions.

In my experience because of the things that have happened to me, I can mention the following:
1.-Look carefully not only in the direction, there are conditions such as fee, minimum amounts, etc... "read"  

2.-Confirmations, do not remember that token deposit, but it required 12 confirmations to be seen in my balance. .

3.-Another situation that happened to me was that after seeing my balance on the exchange, I could not use it until 2 confirmations were made, in this case they were BTC, that can take a few minutes to hours, it is the same as the previous case (2) only that in this case (3) the balance does appear

In general, if you do everything correctly, your funds will arrive, then take a reasonable time depending on the crypto currency (patience), if your patience is measured in seconds, then generate a claim ticket and support will attend your case properly. . Remember to use reputable and trusted exchange that helps in any unexpected process that happens.

[thesmallgod]

I have experience this several time especially when I am withdrawing directly from an exchange wallet to an address generated for me in my betting account. When this happens and I check for the transaction hash on the blockchain and I see it is successful but my account on the betting site is not credited, I normally make send message to the support mail after which they help me to check and credit account. It will be better if you can elaborate on which wallet the transfered money is not showing

[MCobian]

No need to worry if the address of the intended exchanges is correct, because some coins have different transaction speeds and also
depend transaction fees that we use. If you use a low transaction, it certainly takes a relatively long time for the deposit to arrive.
My advice if within 3x24 hours the deposit has not been received, immediately request assistance from these support exchanges.

[Oasisman]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

Several reasons :

- The coin/token your transferring to an exchange may have been under maintenance.
- If you're not transferring Bitcoin, then it should get through almost instantly, because most of the alts have faster transaction speed that Bitcoin. Most probably you have entered a wrong wallet address.
- Or it turned out to be a scam address/exchange.
- If you're transferring Bitcoin, It maybe stucked in the network for days due to low fee and mempool traffic.

You should look for the tx id for you to easily track the status of your deposit.
I once have encountered similar situation like yours. The coin I tried to deposit from a certain exchange got stucked for almost a month because It went under maintenance and the team took a lot of time to fix everything. It was posted in the tx id that the transaction was successful but It didn't reflect on my balance.

Another best option for you is to send a support ticket to that exchange to clarify things out.

[danherbias07]

2 days.
That is my worst experience with transactions.
It's like it was just left in the air.
I feared that I won't see it again but when it comes to bitcoin transactions there is always a way.

That is where I learned with free services of pushing transactions that are not moving.
It happens a lot specially when there is a clog in tx numbers. Low fees are not in high priority.

[timmmers]

Nowadays it is in most cases automatic and if you don't receive it, then support won't help you because if they do not see the transaction in the blockchain, they will not add you funds.

[rathaha10]

Have you ever deposited a currency in one of the sites or exchanges and did not receive the currency in your account.  I means that the withdrawal was already done in your first account but did not reach your second account on the other exchange and remained on the network. Is this possible? What can be done?

To be honest, i've never encountered such situation since my time here in crypto space. however, a lot of factors might contributes though such as wrong address, not enough gas or transaction fee as well as scam exchange. You should try to check up transaction from the explorer of the blockchain network the coin belongs to

[pixie85]

I always had a complete order with the deposit, because I work with a trusted broker Amarkets.

Thank you very much for that shameless plug.  


I once had a transfer not appear on my account but it was quickly resolved by support. If anything doesn't go through and is in the blockchain it's usually a problem in communication between the wallet and the database of the exchange. They have the money you're just can't see it on your account.

[Indymoney]

2 days.
That is my worst experience with transactions.
It's like it was just left in the air.
I feared that I won't see it again but when it comes to bitcoin transactions there is always a way.

That is where I learned with free services of pushing transactions that are not moving.
It happens a lot specially when there is a clog in tx numbers. Low fees are not in high priority.

When I was new in this field its happen to me as well and I was really fear about my funds because these was stuck and not moving for nearly 2 days but after nearly 72 hours they came back in my wallet as I was fail to put fees as this was required after this now I am doing this all with all required things completed.