big issue with blockchain wallet please help

[A7medBasha]

i have an amount in my blockchain wallet from 1 yr i store them but I try to send them all once now when i try to type the amount in send page it shows me only 80% from my balance when i increase it says not enough fund ??

can anyone help me what i do with this i send a ticket for this sh*t support and not one reply from 1 week

[nc50lc]

The excess probably will be used as fees,
don't know with blockchain(com)'s default fee suggestion, maybe they set it too high or your transaction's size (in bytes not amount to send) is too large that it requires a lot of fee.

If you're willing to wait for long confirmation, you can manually set it to 1 sat/B by clicking "Customize Fee" under fees and set it to 1 sat/B
In the amount, click "maximum" when you set a higher amount than your balance to send all of your balance.

Q: Did you received a lot of transactions to this wallet before? Like 20 or more times.

[mocacinno]

nc50lc is probably right, an other option might be the conversion rate.

If you bought the BTC at a time when the conversion rate to USD or EUR was higher than it is right now, it might look like 20% of your funds are "gone" when you look at the FIAT equivalent.

1 BTC today is the equivalent of ~$9100 at this point in time. It's possible that in a couple weeks, your 1 BTC is worth only ~7300, so it looks like 20% of your funds "dissapeared". But in reality you still own 1 BTC, it's value just fluctated.

[A7medBasha]

no not fee and amount so big that missing it more 2 btc and yes this wallet i use for long time

[A7medBasha]

nc50lc is probably right, an other option might be the conversion rate.

If you bought the BTC at a time when the conversion rate to USD or EUR was higher than it is right now, it might look like 20% of your funds are "gone" when you look at the FIAT equivalent.

1 BTC today is the equivalent of ~$9100 at this point in time. It's possible that in a couple weeks, your 1 BTC is worth only ~7300, so it looks like 20% of your funds "dissapeared". But in reality you still own 1 BTC, it's value just fluctated.

no i don't look in balance in USD but i look in  BTC   

[A7medBasha]

see this issue here

[hosseinimr93]

It may be a bug from blockchain wallet.
In the past few days, there were other users reporting a same issue. (Look at following topics.)

"Insufficient Funds"
Can't send my BLOCKCHAIN FUNDS why?
problem with Blockchain.com

If that's the case, the solution is to export your seed phrase and import it into another wallet like Electrum.

[A7medBasha]

It may be a bug from blockchain wallet.
In the past few days, there were other users reporting a same issue. (Look at following topics.)

"Insufficient Funds"
Can't send my BLOCKCHAIN FUNDS why?
problem with Blockchain.com

If that's the case, the solution is to export your seed phrase and import it into another wallet like Electrum.

are they will take more money? or fee for this ?

[mocacinno]

--snip--

are they will take more money? or fee for this ?

No.

If you export your seed and import it into a decent wallet, the decent wallet will be able to spend the funds of your blockchain wallet directly. No extra fee for importing your seed...
You'll need to pay a tx fee when you create a transaction tough, this is independant of the wallet you use, but the process of exporting your seed from blockchain and importing it into a decent wallet is purely technical, it only costs your time.



By the way: exporting your seed from blockchain and importing it into a decent wallet decreases your security. You now have an online wallet that's saved on blockchain's servers (encrypted, but still), you potentially have the seed on other media, and you have a desktop wallet using the same seed... It's a good idear to empty this wallet completely by creating a new desktop wallet in a safe way and moving all your funds from your blockchain wallet to your decent wallet as soon as it's convenient to you.

All this being said, don't hold 7+BTC in a blockchain wallet... Really... A trezor costs ~0.008 BTC and is a lot safer than any online wallet.
A decent desktop wallet is safer than your blockchain wallet, but defenately not as safe as a hardware wallet.

[A7medBasha]

--snip--

are they will take more money? or fee for this ?

No.

If you export your seed and import it into a decent wallet, the decent wallet will be able to spend the funds of your blockchain wallet directly. No extra fee for importing your seed...
You'll need to pay a tx fee when you create a transaction tough, this is independant of the wallet you use, but the process of exporting your seed from blockchain and importing it into a decent wallet is purely technical, it only costs your time.



By the way: exporting your seed from blockchain and importing it into a decent wallet decreases your security. You now have an online wallet that's saved on blockchain's servers (encrypted, but still), you potentially have the seed on other media, and you have a desktop wallet using the same seed... It's a good idear to empty this wallet completely by creating a new desktop wallet in a safe way and moving all your funds from your blockchain wallet to your decent wallet as soon as it's convenient to you.

All this being said, don't hold 7+BTC in a blockchain wallet... Really... A trezor costs ~0.008 BTC and is a lot safer than any online wallet.
A decent desktop wallet is safer than your blockchain wallet, but defenately not as safe as a hardware wallet.

yes i will do this and i will try to buy an offline wallet soon

[A7medBasha]

but are think when i open on other wallets with seed will get all balance or may any issue occurs

[mocacinno]

but are think when i open on other wallets with seed will get all balance or may any issue occurs

You can import the same seed in as many wallets as you want... Your wallet in itself does not contain any bitcoin(s) anyways, it only contains the master private key from which other private keys can be derived (and maybe some metadata like labels). Derived keys can be used to sign transactions spending your funds.

For example, if you have a wallet managing 1 private key, and the address belonging to this private key has one unspent output with a value of 1 BTC, you can import the seed for this wallet into 50 other wallets. Each wallet will show a spendable balance of 1 BTC.
If you spend this unspent output of 1 BTC in any of those 51 wallets, the balance of each wallet created by importing the same seed will be 0.

Offcourse, issues can occur if you mess up the exporting or importing of your seed.... Or if the wallet you use to import the seed also has technical issues.

[nc50lc]

no not fee and amount so big that missing it more 2 btc and yes this wallet i use for long time

2BTC missing is definitely not a fee issue, because the maximum standard transaction size at 10 sat/B wont reach that amount.

Can you remember the actual balance of that wallet since the last transaction that you've made?
'Coz there has been a lot of reported bugs in Blockchain's balance lately (in Web Wallets child-board), mostly displaying previous balances.
And FYI, they haven't yet received any replies to their tickets.

I second the "export solution", you just need to know that if you have more than one wallet in blockchain.com,
you'll have to create more than one wallet with different derivation path for the '2nd-3rd-more' accounts.

[A7medBasha]

yes i had about 6.5btc from a month ago and get about 0.9 btc during this time

but i never try to send all balance so may i not take attention from this issue before

and second part of your comment i don't understand it

[A7medBasha]

i have only 1 wallet and it has this balance

[joniboini]

but i never try to send all balance so may i not take attention from this issue before

Try to check the transaction history on your wallet either via blockchain or Electrum via the export option explained above. There should be an outgoing transaction(s) if you ever made any. If there's nothing, then that's it. Whatever the amount you end up with, that's the amount of this wallet.

[A7medBasha]

thank you for trying to help me but problem solved thank god my friend from my country help me with it and it slove buy recover fund by seed on Electrum wallet then re-send all balance for new wallet id with new seed and this issue cuz i get a lot of transactions and it seems the network of blockchain not so strong for that number of transactions

[bL4nkcode]

thank you for trying to help me but problem solved thank god my friend from my country help me with it and it slove buy recover fund by seed on Electrum wallet then re-send all balance for new wallet id with new seed and this issue cuz i get a lot of transactions and it seems the network of blockchain not so strong for that number of transactions

Nice, the only thing you can do is to secure your device where your electrum is installed and save your backup offline where no one will know except you and the one you trusted.

[The Cryptovator]

Good to see that you have recovered your fund and it was huge amount at the moment. Don't use any web wallet in future to avoid such as unexpected issues. However since you are using Electrum now so we could say you are almost safe. But I will highly encourage you to buy a hardware wallet and I will prefer for Ledger Nano X to hold your bitcoin and other crypto-currency. Since I am using Ledger that's why preferring you and it's easy to use as well. Seems there is 20% off on Ledger website, so grab the chance and keep your fund secure.

[batang_bitcoin]

thank you for trying to help me but problem solved thank god my friend from my country help me with it and it slove buy recover fund by seed on Electrum wallet then re-send all balance for new wallet id with new seed and this issue cuz i get a lot of transactions and it seems the network of blockchain not so strong for that number of transactions

Save your seeds and don't store it on the web for a better security so whenever you'll get back to that funds, you can easily access it. The network of blockchain is secured and probably those transactions that you have seen as you sent those balances to another wallet is the change address.