[RESOLVED] Atomic wallet. Bitcoin sent to a Dogecoin address...

[Favelj]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

[OmegaStarScream]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

I'd say it's their fault. I've tried to paste a dogecoin in Exodus and Electrum, and they both gave an error. It obviously should, since it doesn't have the same format to start with.

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

[Favelj]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

I'd say it's their fault. I've tried to paste a dogecoin in Exodus and Electrum, and they both gave an error. It obviously should, since it doesn't have the same format to start with.

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

Yeah ofcourse here are the tx's:
This is the first one
https://blockchair.com/bitcoin/transaction/accea5f4aa9caab5722fab225dde5dbeeff52fa0f5c970b11af5dea820864b08
And the second one i tested with a small amount
https://blockchair.com/bitcoin/transaction/95d7d10061cd05a0d091672c920322534f02186c227eddf2bf26669a60233c28

Both times it was sent to this dogecoin address D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e via Atomi wallets btc. I asked them to try it out, if there is anyone out there that is willing to try it out, just send min amount of btc to that dogecoin addres vis Atomic wallet, it not only accepts it, it converts it to this btc address 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb. Insane... And thx for the reply.

[Lucius]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

[Favelj]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

Yeah, exactly what i told them must be a bug in the wallet. I use that dogecoin wallet, it is a wallet on a site which i deposit all sorts of different coins, i slected it from a drop down menu which was next to the btc wallet/ address and copied it. I contacted the site of which i use dogecoin and ofcourse they told me no dogecoins were recieved. But that converted btc address, who or where it belongs to i have no idea btc is just sitting there. Also, the site from which i copied dogecoin address uses btc address that start with a 3, the converted one starts with 1 so definetily not landed anywhere there, but Atomic adress does start with a 1...

[Favelj]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

Yeah, exactly what i told them must be a bug in the wallet. I use that dogecoin wallet, it is a wallet on a site which i deposit all sorts of different coins, i slected it from a drop down menu which was next to the btc wallet/ address and copied it. I contacted the site of which i use dogecoin and ofcourse they told me no dogecoins were recieved. But that converted btc address, who or where it belongs to i have no idea btc is just sitting there. Also, the site from which i copied dogecoin address uses btc address that start with a 3, the converted one starts with 1 so definetily not landed anywhere there, but Atomic adress does start with a 1...

Oh wow, i just got their reply...
"Thank you for your followup.

I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."

So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

[LoyceV]

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

It's probably a lost cause. Most (if not all) wallets have a condition like "use at your own risk" in their Terms. This is what Atomic wallet shows:

5. Specifically Disclaimed Risks
Using Virtual Currency software necessarily entails many risks. Atomic specifically disclaims and shall have no liability to You for the following risks:
operating system failures (mobile or desktop); and,
interactions between Your hardware, software, and the Atomic; and,
cloud backup software (e.g. certain Android distributions) may upload your private information to third party services; and,
malware, viruses or other malicious software on Your device that is able to take control of or interfere with Atomic; and,
communication delays between Your Atomic Desktop and Mobile Light Wallet Application and a node or relay service for a virtual currency (and vice versa); and,
failure to achieve a certain market value/price for a virtual currency token, whether through a third-party service or any other kind of transaction; and, theft of virtual currency tokens.

I'm not a lawyer, but my guess is this part covers them: "interactions between Your hardware, software, and the Atomic".

[Favelj]

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

It's probably a lost cause. Most (if not all) wallets have a condition like "use at your own risk" in their Terms. This is what Atomic wallet shows:

5. Specifically Disclaimed Risks
Using Virtual Currency software necessarily entails many risks. Atomic specifically disclaims and shall have no liability to You for the following risks:
operating system failures (mobile or desktop); and,
interactions between Your hardware, software, and the Atomic; and,
cloud backup software (e.g. certain Android distributions) may upload your private information to third party services; and,
malware, viruses or other malicious software on Your device that is able to take control of or interfere with Atomic; and,
communication delays between Your Atomic Desktop and Mobile Light Wallet Application and a node or relay service for a virtual currency (and vice versa); and,
failure to achieve a certain market value/price for a virtual currency token, whether through a third-party service or any other kind of transaction; and, theft of virtual currency tokens.

I'm not a lawyer, but my guess is this part covers them: "interactions between Your hardware, software, and the Atomic".

Yeah, ofcourse they do, was still hoping for at least "Oh, you have found a bug in our wallet and for that we will..." All i got was we apologize for the inconvenience. I know it is a lost cause.

This was my first time posting on bitcointalk, and would like to thank for the quick replys from the both you.

[Lucius]

I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."
So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!

I think you should insist that they return your BTC to you, no matter what it says in the TOS. The fact is that in the crypto world there is not much responsibility, all the mistakes mostly fall on the backs of the users themselves. Did you ask them if the address to which your BTC went is in their possession? This would change things significantly as there is a possibility that your funds can be recovered.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

[bitmover]

I think you should insist that they return your BTC to you, no matter what it says in the TOS.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

[OmegaStarScream]

-snip-
In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.

[Favelj]

I think you should insist that they return your BTC to you, no matter what it says in the TOS.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Thank, you guys, will post it in the scam section with their email attached, if not anything else to warn them. I had tagged their ceo via twitter about losing my btc due to this bug and if he could please take a look at all the emails i sent. Got no reply so far. Gonna post this in that section now. And yeah they told me they are decentrilazed wallet that they do not own any of the private keys, but come one, how is it possible this even happens, how does it convert the doge address to a btc address, and to whom does that made up converted address belong to???

Also this was their latest reply about me asking for a refund.
"We fully understand your concern. DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different.
This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly. Unfortunately, we are not authorized for any compensations in this regard. Thank you for understanding."
But i was under the impression that that btc is totally different then doge since this is not possible in any other wallet...

[LoyceV]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address

I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.

[Favelj]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address

I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

[bitmover]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

Additionally, even if the formats were the same, the wallet should have the private keys for the Doge Address.

There must be a way to know exactly which encoding they used to convert from D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e to 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb.

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.

In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price




Edit: pasted wrong images.
Exactly 42.92 USD

[TryNinja]

In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price

They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.

[LoyceV]

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

I don't think that's possible.

I've just installed Atomic Wallet (in a VM). During installation, system load went up to 54. I've never seen that before from a single program.
After installation, seeing so many different altcoins supported, it made me realize they may have just messed up something internally. Say they check addresses for validity, but they check them against all supported coins instead of only against the one you're actually sending.
Update: see my next post

[OmegaStarScream]

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.

Tried it as well, and it's giving me 67€ after I convert from my local currency.

[LoyceV]

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

I didn't want to waste BTC fees, so I tried with BCH. When pasting the Doge addy, it instantly says: "Please check the address". I tried all other Bitcoin forks in Atomic Wallet, and (even without balance) they all give the same error. Except for when I try the real Bitcoin: there is no error!

So if they claim this:

"This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly."

Then why do they even bother to check the address for all other coins?

May I suggest to keep the Ledger Nano price discussion out of this thread?

[Favelj]

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

Thx for trying this and seeing for yourself how messed up this is. Really appriceate you all, did not expect all this help.

[bitmover]

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

I don't think that's possible.

I've just installed Atomic Wallet (in a VM). During installation, system load went up to 54. I've never seen that before from a single program.
After installation, seeing so many different altcoins supported, it made me realize they may have just messed up something internally. Say they check addresses for validity, but they check them against all supported coins instead of only against the one you're actually sending.
Update: see my next post

I think that when the wallet converted doge address to btc format the private key should be the same (which is a hex number)

If not, the wallet is so buggy that it shouldn't we released yet. It is not ready for release. It is a big risk to use it
I think it is plausible to open an scam accusation, as the dev team is advertising and released a completely bugged wallet.

[DaveF]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

[Favelj]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

[DaveF]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, the 12 words.

Was the doge address yours from the atomic wallet or just a random one that was on your clipboard?
If it was from the wallet then yeah, you *might* be able to use the decoder to find the BTC, I doubt it but you never know, you might get lucky.

Fees are too high at the moment for me to mess about.

BUT, I did a test, making some assumptions.. [Others feel free to verify]

I created a new wallet and put the seed phrase in the decoder. And generated 25 addresses I sent 1 doge to the 25th address D5wRjScfQfvtoo2KdybQUQ734frwhgx33E
It never showed up in the atomic wallet.
I then send 5 doge to the 1st address DCmF3Yy7Nsri3sTuVp7gyzBFZnQmzKYWBb and poof it was there.
So I then sent 2 doge to the 3rd address DAYXEugHg67WYSJR9iVdqZYJoS52tvfYs2 and it never shows in the wallet.
So for some reason it only looks to the 1st address. (which is crap thing to do) so if the BTC address is buried somewhere in there you might be able to get the private key.

If it was an address from someplace else then you will probably not be able to get it, *unless have access to that doge wallet and it uses the passphrase that can be decoded with the decoder*.

Edit: importing the key into coinomi shows the doge sent to the 1st and 3rd address deposits not the 25th. Since it probably only looks at the 1st 20 or so addresses to start.

-Dave

[bitmover]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, this is what I was talking about when I said that the converted private key from the address should be in your wallet.





It is nearly impossible to find your 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF address unless you know how that conversion from the doge address took place.

Can you talk to the dev team and ask which derivation path/ account did they use?

[Favelj]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, this is what I was talking about when I said that the converted private key from the address should be in your wallet.

https://i.imgur.com/jsO5Unl.png
https://i.imgur.com/wB7lY4f.png


It is nearly impossible to find your 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF address unless you know how that conversion from the doge address took place.

Can you talk to the dev team and ask which derivation path/ account did they use?

Can't talk to anyone from their side rationaly, i have accepted the fact the coins are lost to me, gonna post end result now.

[Favelj]

So this is their latest replys.
"Thank you for reaching out.

We appreciate how you must feel about this case. However, this situation not in any way implies compensation. Many other coins have similar addresses formats such as VET and ETH, and it is almost impossible to prevent this kind of mistake apart from being attentive to the address and double-check where are you sending your funds to. The coins that have different formats will not let you mix the addresses and you will see the error when sending.

However, as you are a valuable customer, we can offer you a bonus in AWC. Please send us your AWC BNB address."

So I was, ok, so at least they are giving me somtehing back, better then nothing, I was hoping for at least 25% of what I had lost, since it was partialy my mistake for copying the doge add, but this is what I got...

" Thank you for patiently waiting.

We have made a compensation of awc-bnb to you, here's the txHash https://explorer.binance.org/tx/575700ECC7FADA8C80825BA53C1D26B830AEB51084A4B007A9665927BC79BFC1

Let us know if we can help you more."

That is 15 usd... All I can say is do not use this wallet, unsafe, support is not professional, buggy, and I could go on and on.

I would like to thank all of you for your support, had not expected this much of it.

[LoyceV]

So this is their latest replys.
"Many other coins have similar addresses formats such as VET and ETH, and it is almost impossible to prevent this kind of mistake apart from being attentive to the address and double-check where are you sending your funds to. The coins that have different formats will not let you mix the addresses and you will see the error when sending.

They can't be this dumb, so they must know they're making up BS. Dogecoin addresses are not "similar" to Bitcoin addresses, there's a huge difference. It's not possible to send Bitcoin to a Dogecoin address, so of course that didn't happen.
I'd like to see the Atomic wallet people explain how they created the Bitcoin address.

being attentive to the address and double-check where are you sending your funds to

What's the use of double checking the address, if the wallet internally decides to send it to another address than what you entered?

The coins that have different formats will not let you mix the addresses

So they're back to claiming Dogecoin and Bitcoin have the same address format.

[suchmoon]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Oh, you mean the 12 words passphrase for my atomic wallet, is that the original seed? Sorry, not an eypert myself... If that is so, yes i do. And yeah, never used the tool.

Yes, this is what I was talking about when I said that the converted private key from the address should be in your wallet.

I don't get how you're making a connection to the OP's private keys. OP pasted a doge address. The wallet replaced it with something else that looks like either a stupid bug or a scam. You seem to be saying that the wallet failed to implement basic address validation but implemented some obscure logic to pick a BTC address from the same wallet... I find that extremely unlikely. And even if they did that then they wouldn't have a problem to tell the OP how to derive the address and recover the funds.

[bitmover]

I don't get how you're making a connection to the OP's private keys. OP pasted a doge address. The wallet replaced it with something else that looks like either a stupid bug or a scam. You seem to be saying that the wallet failed to implement basic address validation but implemented some obscure logic to pick a BTC address from the same wallet... I find that extremely unlikely. And even if they did that then they wouldn't have a problem to tell the OP how to derive the address and recover the funds.

If the DOGE Address is in the same wallet, the conversion shouldn't have been done randomly.

Take a look at https://iancoleman.io/bip39/

If you insert a seed (like word 12x) you can see all bitcoin addresses from that seed. For each address, a private key.
But you can also change coin to DOGECOIN and see addresses and private keys for each address.

This is what the wallet shouyld have done. Converted the encoding of the dogecoin address to a bitcoin one, using that same logic from iancoleman.io. This way anyone with the private key could recover it.

[Favelj]

I have recieved 50% of the full 0.1btc lost in this transacion from Atomic Wallet today, here is their reply:
" Thank you for your reply.

If you would have owned your DOGE keys, there would be a chance for the recovery. However, in this case, there is not.

We would like to offer you 50% compensation – 0.05 BTC. We admit, that there was a failure in the wallet that has not prevented you from making a mistake. However, we want to note that it is on the user's side to make sure you use a correct address and double-check everything before sending.

We hope this resolution is acceptable for you, please provide your BTC address."

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that. Have contacted the site on which the dogecoin wallet is, so maybe i still get the private keys to that doge wallet and recover the rest. Thank you all for your support. They do admit the failure though...

[bitmover]

I have recieved 50% of the full 0.1btc lost in this transacion from Atomic Wallet today, here is their reply:
" Thank you for your reply.

If you would have owned your DOGE keys, there would be a chance for the recovery. However, in this case, there is not.

We would like to offer you 50% compensation – 0.05 BTC. We admit, that there was a failure in the wallet that has not prevented you from making a mistake. However, we want to note that it is on the user's side to make sure you use a correct address and double-check everything before sending.

We hope this resolution is acceptable for you, please provide your BTC address."

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that. Have contacted the site on which the dogecoin wallet is, so maybe i still get the private keys to that doge wallet and recover the rest. Thank you all for your support. They do admit the failure though...

The conversion probably did something similar to what I suggested , this is why there is a chance of recovering if you have the private keys

I would accept the 0.05 btc. It was partially your fault for 2 reasons:
1 you used a shitful software
2 you were careless and sent your funds to the wrong address.  If it was a fiat transaction and you mistakenly sent your money to the wrong account it would probably be lost as well.

[Favelj]

I have recieved 50% of the full 0.1btc lost in this transacion from Atomic Wallet today, here is their reply:
" Thank you for your reply.

If you would have owned your DOGE keys, there would be a chance for the recovery. However, in this case, there is not.

We would like to offer you 50% compensation – 0.05 BTC. We admit, that there was a failure in the wallet that has not prevented you from making a mistake. However, we want to note that it is on the user's side to make sure you use a correct address and double-check everything before sending.

We hope this resolution is acceptable for you, please provide your BTC address."

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that. Have contacted the site on which the dogecoin wallet is, so maybe i still get the private keys to that doge wallet and recover the rest. Thank you all for your support. They do admit the failure though...

The conversion probably did something similar to what I suggested , this is why there is a chance of recovering if you have the private keys

I would accept the 0.05 btc. It was partially your fault for 2 reasons:
1 you used a shitful software
2 you were careless and sent your funds to the wrong address.  If it was a fiat transaction and you mistakenly sent your money to the wrong account it would probably be lost as well.

I agree with that 100%. Anyway I am done with this now, exchanged more then 30 emails so I am just happy it is over with. Like I said in the begining I do realize my stupidity in all of this, I am just glad that they saw theirs.

[mikeywith]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Here is a test wallet, I sent some BTC , then sent it to a Doge address, it went through just like how OP explained, there is 0 relationship between the address Atomic wallet sends btc to and the seed, I tried all different combination like using Doge's PK to magically generate a BTC address, nothing worked, the address they send to is pretty strange


12-word BIP39

Code:

warfare thrive wing behind tired muscle outside uniform swim edge matrix wolf

Doge Address which BTC was sent to:

Code:

D95aC8TEQrbCRWqFVhYHzSj17uB7s8yd74

Doge's PK

Code:

QRw8xX9VAw67f9db8hqbN4EAWrj3Cwu1jZHDgoR6hg2nKBaKc7gD

BTC addresss Atomic (magically) sent to

Code:

14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1

My atomic BTC addy (m/44'/0'/0'/0/0)

Code:

15m149RV3JicusAUs4Koeg5TUboPvnroY3

BTC addy PK:

Code:

L4nrgmSr8ZDjtfbhJbX8xo2cUN7hEaPwGnTLnbHNDEfKbk5aw5CH

[LoyceV]

Atomic Wallet today, here is their reply:
"If you would have owned your DOGE keys, there would be a chance for the recovery."

It would be nice if they can share how this would work, and what exactly their wallet did to turn a Dogecoin addy into a Bitcoin addy.
@Atomic Wallet: can you respond in this topic? I'd like to see you recover mikeywith's coins.

[Favelj]

Do you have your original seed?
I am wondering if you use something like the bip39 recovery tool:https://iancoleman.io/bip39/

You might be able to find the private key for address that wound up with the funds.
Just a thought, no idea if it will work. If I had more time this AM I would test myself.

-Dave

Here is a test wallet, I sent some BTC , then sent it to a Doge address, it went through just like how OP explained, there is 0 relationship between the address Atomic wallet sends btc to and the seed, I tried all different combination like using Doge's PK to magically generate a BTC address, nothing worked, the address they send to is pretty strange


12-word BIP39

Code:

warfare thrive wing behind tired muscle outside uniform swim edge matrix wolf

Doge Address which BTC was sent to:

Code:

D95aC8TEQrbCRWqFVhYHzSj17uB7s8yd74

Doge's PK

Code:

QRw8xX9VAw67f9db8hqbN4EAWrj3Cwu1jZHDgoR6hg2nKBaKc7gD

BTC addresss Atomic (magically) sent to

Code:

14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1

My atomic BTC addy (m/44'/0'/0'/0/0)

Code:

15m149RV3JicusAUs4Koeg5TUboPvnroY3

BTC addy PK:

Code:

L4nrgmSr8ZDjtfbhJbX8xo2cUN7hEaPwGnTLnbHNDEfKbk5aw5CH

Thx for doing the test for yourself. I have contacted Atomic support and provided them with the link to this issue and asking them to respond here and for them to try to explain.

[Lucius]

It would be nice if they can share how this would work, and what exactly their wallet did to turn a Dogecoin addy into a Bitcoin addy.

It’s pretty certain that they won’t comment on the technical side of the story until they fix the issue, because who knows if that’s the only thing that needs to be fixed or is there another hole in the system that needs to be patched. It is possible that someone could take advantage of what caused this strange situation.

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that.

First they resolutely refused to compensate the damage, then they paid you $15, and now you already have 50% of what you lost. If you had not been persistent and listened to our advice, the amount you would have received back would have been exactly 0. I believe you can get back the rest of the BTC, either through a private key from Doge, or by still being persistent - it's still about your money, and what is worth $450 today for a year or two can be worth $1000 or more.

[Favelj]

It would be nice if they can share how this would work, and what exactly their wallet did to turn a Dogecoin addy into a Bitcoin addy.

It’s pretty certain that they won’t comment on the technical side of the story until they fix the issue, because who knows if that’s the only thing that needs to be fixed or is there another hole in the system that needs to be patched. It is possible that someone could take advantage of what caused this strange situation.

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that.

First they resolutely refused to compensate the damage, then they paid you $15, and now you already have 50% of what you lost. If you had not been persistent and listened to our advice, the amount you would have received back would have been exactly 0. I believe you can get back the rest of the BTC, either through a private key from Doge, or by still being persistent - it's still about your money, and what is worth $450 today for a year or two can be worth $1000 or more.

That is true yes... Well they replied to me again, so I do expect them to join in this issue here soon. And I am still waiting for the site that has the dogecoin address, they've been a big help also and very understanding.

Thank you all so much again...

[bitmover]

That is true yes... Well they replied to me again, so I do expect them to join in this issue here soon. And I am still waiting for the site that has the dogecoin address, they've been a big help also and very understanding.

Thank you all so much again...

You have to understand that you might no be able to get the private key from that doge address.  If the website uses could storage that would be risky and costly to them to fice you that private key.

Once they insert the information to get the private key the wallet might get compromised, so it's pretty reasonable for them to refuse to give you that private key, specially for a relatively small value.

[joniboini]

And I am still waiting for the site that has the dogecoin address, they've been a big help also and very understanding.

Slightly off topic but how did you find out the owner of the address? Am I missing something here?

Did someone emailed you or something? Maybe ask them to sign a message just to be sure, some scammers can pretend to have the address and ask you to send some funds to cover the fees or something.

[TryNinja]

Slightly topic but how did you find out the owner of the address? Am I missing something here?

That's not a random DOGE address. OP had this address in his clipboard, from a different wallet.

I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it

[...] I use that dogecoin wallet, it is a wallet on a site which i deposit all sorts of different coins, i slected it from a drop down menu which was next to the btc wallet/ address and copied it. I contacted the site of which i use dogecoin and ofcourse they told me no dogecoins were recieved.

[HCP]

Here is a test wallet, I sent some BTC , then sent it to a Doge address, it went through just like how OP explained, there is 0 relationship between the address Atomic wallet sends btc to and the seed, I tried all different combination like using Doge's PK to magically generate a BTC address, nothing worked, the address they send to is pretty strange

I think I have worked out what they have done... and, if you can get the private key for the DOGE address, I think the BTC could be recoverable!

...
Doge Address which BTC was sent to:

Code:

D95aC8TEQrbCRWqFVhYHzSj17uB7s8yd74

...
BTC addresss Atomic (magically) sent to:

Code:

14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1

If we take the DOGE address and Base58Check Decode it:

1e2b35ec3cee8bf29b2e52c29add024953c31294eeb5dc265f

and if we take the "mystery" BTC address and do the same:

002b35ec3cee8bf29b2e52c29add024953c31294ee28c75ad0

Essentially, Atomic seems to have simply converted the DOGE address from Base58Check to HEX, then stripped off the DOGE "address prefix" (0x1e == "D") and the "checksum bytes", added the BTC address prefix (0x00 == "1") and then recalculated and appended the checksum and then converted from HEX back to Base58Check to end up with a BTC address...

Basically, if you can get the HEX Doge PK, you can get to the BTC address:

(Using Mikeywith's example)

DOGE PK:
QRw8xX9VAw67f9db8hqbN4EAWrj3Cwu1jZHDgoR6hg2nKBaKc7gD

--> HEX PK (using "wallet details" tab on DOGE paperwallet generator (TIP: click "skip" ):
6308E894B22395F94EF2E935762ADB9A4D5DCAAB672FAEDD51908FD24C6E2902



--> BTC (compressed) addy (using bitaddress.org):
14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1



So, if OP can get the DOGE website to extract the DOGE private key, they'll be able to recover the full amount of BTC

[LoyceV]

6308E894B22395F94EF2E935762ADB9A4D5DCAAB672FAEDD51908FD24C6E2902

I'm impressed! Let me be the first to do the obvious: 1bfed039329a6b0bf00dc36f737400519f7e8d62066388ef93c614f97343b5eb (destination: mikeywith's profile addy).

[DaveF]

...

Holy crap, why?

What were they thinking?

There are many wallets out there, with many faults, but this just looks like someone was playing around with some code and then someone else committed it to the build.

Eliminating the fact that the address should have failed 1st basic validation check, [heck my lame ass programmer just starts with does it start with a "1" or "3" or "bc1" ? before even going past that] why would you ever change or touch the address prefix?

-Dave

[Favelj]

Here is a test wallet, I sent some BTC , then sent it to a Doge address, it went through just like how OP explained, there is 0 relationship between the address Atomic wallet sends btc to and the seed, I tried all different combination like using Doge's PK to magically generate a BTC address, nothing worked, the address they send to is pretty strange

I think I have worked out what they have done... and, if you can get the private key for the DOGE address, I think the BTC could be recoverable!

...
Doge Address which BTC was sent to:

Code:

D95aC8TEQrbCRWqFVhYHzSj17uB7s8yd74

...
BTC addresss Atomic (magically) sent to:

Code:

14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1

If we take the DOGE address and Base58Check Decode it:

1e2b35ec3cee8bf29b2e52c29add024953c31294eeb5dc265f

and if we take the "mystery" BTC address and do the same:

002b35ec3cee8bf29b2e52c29add024953c31294ee28c75ad0

Essentially, Atomic seems to have simply converted the DOGE address from Base58Check to HEX, then stripped off the DOGE "address prefix" (0x1e == "D") and the "checksum bytes", added the BTC address prefix (0x00 == "1") and then recalculated and appended the checksum and then converted from HEX back to Base58Check to end up with a BTC address...

Basically, if you can get the HEX Doge PK, you can get to the BTC address:

(Using Mikeywith's example)

DOGE PK:
QRw8xX9VAw67f9db8hqbN4EAWrj3Cwu1jZHDgoR6hg2nKBaKc7gD

--> HEX PK (using "wallet details" tab on DOGE paperwallet generator (TIP: click "skip" ):
6308E894B22395F94EF2E935762ADB9A4D5DCAAB672FAEDD51908FD24C6E2902
https://i.imgur.com/fmPDR5U.png


--> BTC (compressed) addy (using bitaddress.org):
14wUesWb7SgutWeem7YjSgZQEmSpUWKPm1
https://i.imgur.com/YmXyYUc.png


So, if OP can get the DOGE website to extract the DOGE private key, they'll be able to recover the full amount of BTC

Thx for this, don't understand a thing about it, lol, but I have forwarded this to the doges add site. If they would be able to help.

[bitmover]

Essentially, Atomic seems to have simply converted the DOGE address from Base58Check to HEX, then stripped off the DOGE "address prefix" (0x1e == "D") and the "checksum bytes", added the BTC address prefix (0x00 == "1") and then recalculated and appended the checksum and then converted from HEX back to Base58Check to end up with a BTC address...

Lol

This is very crazy.

This is very arbitrary. This should never be done in a wallet, or any kind of software that deals with other people' money.

Atomic wallet is not capable of handling other people' funds.

Thx for this, don't understand a thing about it, lol, but I have forwarded this to the doges add site. If they would be able to help.

Without the DOGE add private key, there is nothing they can do.

[mikeywith]

Sir!! You are a genius  .

I initially figured out the mystery BTC address might come from doge's PK.

different combination like using Doge's PK to magically generate a BTC address

But obviously I am not smart enough to use the hexadecimal format of the PK, so I used the PK as is and it wasn't a valid PK for BTC so bitaddress.org used the Doge's PK as a passphrase to hash a whole new PK which obviously resulted in new different BTC address, but you nailed it.

I'm impressed! Let me be the first to do the obvious: 1bfed039329a6b0bf00dc36f737400519f7e8d62066388ef93c614f97343b5eb (destination: mikeywith's profile addy).

Hey thanks for sending me my BTC back.  

Thx for this, don't understand a thing about it, lol, but I have forwarded this to the doges add site. If they would be able to help.

They can't recover the BTC sent to that addy, only you can do it, if you don't know how ask for help, and ingore any PMs from people who tell you they will help you recover your coins, any advice given must come from a trusted person on forum, the process is rather simple you can do it yourself, just follow what HCP did, if things are still unclear, ask here and members including myself will teach you how to do it.

After getting your money back, you should return the money they sent you, at least this is what I would do if I was in your place because no matter how you look it at, it's stealing!, you should inform them and if they decide that you should keep the money they sent for the inconvenience they caused you, then keep it, if they ask you to return it, please do.

[Favelj]

Sir!! You are a genius  .

I initially figured out the mystery BTC address might come from doge's PK.

different combination like using Doge's PK to magically generate a BTC address

But obviously I am not smart enough to use the hexadecimal format of the PK, so I used the PK as is and it wasn't a valid PK for BTC so bitaddress.org used the Doge's PK as a passphrase to hash a whole new PK which obviously resulted in new different BTC address, but you nailed it.

I'm impressed! Let me be the first to do the obvious: 1bfed039329a6b0bf00dc36f737400519f7e8d62066388ef93c614f97343b5eb (destination: mikeywith's profile addy).

Hey thanks for sending me my BTC back.  

Thx for this, don't understand a thing about it, lol, but I have forwarded this to the doges add site. If they would be able to help.

They can't recover the BTC sent to that addy, only you can do it, if you don't know how ask for help, and ingore any PMs from people who tell you they will help you recover your coins, any advice given must come from a trusted person on forum, the process is rather simple you can do it yourself, just follow what HCP did, if things are still unclear, ask here and members including myself will teach you how to do it.

After getting your money back, you should return the money they sent you, at least this is what I would do if I was in your place because no matter how you look it at, it's stealing!, you should inform them and if they decide that you should keep the money they sent for the inconvenience they caused you, then keep it, if they ask you to return it, please do.

Ofcourse i would send back what they gave me, but i do not have the doge pk to even try and recover the btc.

[LoyceV]

Thx for this, don't understand a thing about it, lol, but I have forwarded this to the doges add site. If they would be able to help.

They can't recover the BTC sent to that addy, only you can do it

The Dogecoin address belongs to a website, which means they have the private key, so with HCP's explanation they can recover the funds. I don't know what site it was, if it's a large exchange it won't be easy (nor cheap) for them to access the private key.

[HCP]

Holy crap, why?
What were they thinking?

I wouldn't mind finding out the answers to those questions myself... I suspect we'll never know... but I suspect that it is probably related in some part to Atomic being a multicurrency wallet and it's need to be able to generate different coin addresses from the same private keys etc.

Still, that's still some very very very VERY poor (as in non-existent) address validation

[mikeywith]

The Dogecoin address belongs to a website,

I must have missed this part, well, "not your keys , not your bitcoin", I assume even if they were willing to help they would still charge him a certain amount pf fees, some exchanges will do that for a fixed amount like hitbtc charges $100 IIRC, some might ask for a certain percentage, and some will just tell you they can't do it, let's see how it goes for OP.

[Favelj]

Will keep you guys posted and tell you about the end result of everything in the next couple of days.
Thank you for everything.

[bitmover]

I must have missed this part, well, "not your keys , not your bitcoin", I assume even if they were willing to help they would still charge him a certain amount pf fees, some exchanges will do that for a fixed amount like hitbtc charges $100 IIRC, some might ask for a certain percentage, and some will just tell you they can't do it, let's see how it goes for OP.

That's because it isn't cheap for them to get the private keys. That address might be in cold storage, for example. When they get the private key for that address they will expose the whole cold wallet and they will have to move all their coins (probably millions of dollars). There are many risks (like missing coins, messing seeds backups etc), costs (like mining fees and developers` time)

So, I doubt the website will give that private key for such a small amount...

[TryNinja]

That's because it isn't cheap for them to get the private keys. That address might be in cold storage, for example. When they get the private key for that address they will expose the whole cold wallet and they will have to move all their coins (probably millions of dollars). There are many risks (like missing coins, messing seeds backups etc), costs (like mining fees and developers` time)

They don't need to expose their cold wallet nor create a new one. They can craft a Doge BTC transaction sending the coins back to OP and sign it offline in the cold wallet. If signing a tx was that hard, they wouldn't even be able to move their BTC when they need to (like replinishing the hot wallet) and would need to move millions all the time. The problem is that this probably has to be done manually and by someone with access to the wallet, so it's really time consuming.

[bitmover]

They can craft a Doge transaction sending the coins back to OP and sign it offline in the cold wallet.

I don't think this will work.
They don't have any doge to send. They don't even have the BTC, because the BTC is not in an address they control.

They have the private key from the doge address OP tried to sent his BTC to.
But his BTC ended up in an unknown address, which its private key was generated from the doge private key (which that exchange/website has).

So, this website need to share its private key with OP. A signed transaction is not enough as far as I understand this.

[TryNinja]

Corrected: BTC not DOGE. This whole situation is confusing.

They don't have any doge to send. They don't even have the BTC, because the BTC is not in an address they control.

The BTC didn't end up in an unknown address. The website can use the DOGE hex private-key to spend the coins in the related BTC address, exactly like HCP described here. And this doesn't require any internet connection at all, so like I said, the wallet stays "cold". Craft the tx, sign offline, broadcast. OP doesn't need anyone's pkey.

edit:

I read a good explanation (but can't find it back) a while ago. In short, after many hacks, any exchange with a decent security setup doesn't have a single person with access to private keys. So the "someone" you mentioned doesn't exist, it has to be at least multiple people.

I agree. I didn't literally mean a single person, but whoever is necessary to access the private-key (even more time consuming if it requires more people and protocols).

[LoyceV]

The problem is that this probably has to be done manually and by someone with access to the wallet, so it's really time consuming.

I read a good explanation (but can't find it back) a while ago. In short, after many hacks, any exchange with a decent security setup doesn't have a single person with access to private keys. So the "someone" you mentioned doesn't exist, it has to be at least multiple people.

[Favelj]

I am very happy to say that this issue is now resolved in full. The site where Doge add was from were able to retrive the full amount of sent btc which they have already sent to me.
Also I have contacted Atomic supoort and told them that, and I told them if they wanted I am willing to send them 0.05 BTC which they gave me for compensation for the problem which started all of this. They, as I have seen from their latest update have fixed this big issue and now if you try to send doge via btc it says "Invalid Address" like it does for other coins.

Thank you all that were willing to give advice and help. This btc means alot to me, for some it might not be alot, for me it is a bit different. Thank you...

[Lucius]

I am very happy to say that this issue is now resolved in full.

Great news, I'm glad you managed to get your BTC back and that you decided to be persistent, because that's the only way things like this are handled. Since you have an open thread in Scam Accusation, it would be fair to write there that the matter is resolved - so even though Atomic Wallet did not intend to compensate you in the beginning, it all ended well. I just hope that they also learned something from this.

[Favelj]

I am very happy to say that this issue is now resolved in full.

Great news, I'm glad you managed to get your BTC back and that you decided to be persistent, because that's the only way things like this are handled. Since you have an open thread in Scam Accusation, it would be fair to write there that the matter is resolved - so even though Atomic Wallet did not intend to compensate you in the beginning, it all ended well. I just hope that they also learned something from this.

Have posted that the issue is resolved in the scam accusation thread, thank you for reminding me.

[LoyceV]

I am very happy to say that this issue is now resolved in full.

Congratulations!

This btc means alot to me

One more piece of advice:

Stay vigilant
Check, double check and tripple check before sending funds!

There are many other ways to lose your Bitcoin too, so be careful. The way you got back your coins is quite unique and won't happen if the loss of funds was caused by any of the other potential culprits.

[Favelj]

And now I can also thank Atomic for recognizing the issue. Thank you Atomic wallet.

Their latest email reply:
"Thank you for the heads-up.

The issue is fixed in our latest release. We are happy to hear you were able to resolve the issue with the help of the service you have sent your funds to. You can keep the compensation."

So I can also keep the conpensation for the bug and all the trouble, it has been a month since this all began.

Thank you all again, and now both threads can be closed with happy resoultion.

[lucky80]

So, just my fault? Atomic wallet's fault? 50/50 fault?

I have read this problem before, but thank you for reminding users. In my opinion, this situation 100% user's fault, and if this ever happens to me, then I will not blame anyone. Each person must double or triple check transaction details before pressing the send button, and this behavior must also be applied everywhere. You are lucky this time they want to refund your bitcoin. I also rate 100% towards atomic wallet developer for being careless in releasing products. I can concede one person's mistakes, but what is the point of a team if they don't work together. You should use the bitcoin core wallet developed by bitcoin developers. There is a mobile version for Android users.

[bitmover]

And now I can also thank Atomic for recognizing the issue. Thank you Atomic wallet.

Their latest email reply:
"Thank you for the heads-up.

The issue is fixed in our latest release. We are happy to hear you were able to resolve the issue with the help of the service you have sent your funds to. You can keep the compensation."

So I can also keep the conpensation for the bug and all the trouble, it has been a month since this all began.

Thank you all again, and now both threads can be closed with happy resoultion.

Congralations on fixing your issue. I am happy this place proved to be a great community support.

I will give you one more advice:
Buy a hardware wallet. Ledger Nano or Trezor. They are cheap and they are very good. You won't have problems with them. I believe you learned a lot with this experience. Congrats.

[Lucius]

So I can also keep the conpensation for the bug and all the trouble, it has been a month since this all began.
Thank you all again, and now both threads can be closed with happy resoultion.

Not only did you manage to save 0.10 BTC, but you also got an extra 0.05 BTC and with all that the price of BTC jumped almost $2000. You definitely have reason to celebrate, and this whole story shows that even in pretty hopeless situations there is a chance that everything will end well.

If you want to close both threads (lock them), then you can click option "lock topic" - left at the bottom of the page.

[suchmoon]

"The issue is fixed in our latest release. We are happy to hear you were able to resolve the issue with the help of the service you have sent your funds to. You can keep the compensation."

That's a decent bug bounty and a good example of how to turn a potentially disastrous issue into good publicity. Well done Atomic Wallet, which I've never heard of before

[HCP]

Glad that you managed to get it all sorted... and thanks for updating us on the result... I like happy endings and it's nice to know that we were able to help out.

Also, very happy to hear that Atomic have fixed this issue in their wallet!