[RESOLVED] Atomic wallet. Bitcoin sent to a Dogecoin address...

[Favelj]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

[1714561867]

1714561867

[OmegaStarScream]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

I'd say it's their fault. I've tried to paste a dogecoin in Exodus and Electrum, and they both gave an error. It obviously should, since it doesn't have the same format to start with.

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

[Favelj]

Hello there, so i have recently sent some btc cca 0.1 via Atomic wallet, i have seen it was sent to a btc address unkown to me so i started doing some research to where i sent those btc. I have found out that i have had a dogecoin address copied in my clipboard and not a btc address. So to find out if that really happened i copied the same dogecoin address and tried sending a small btc amout to test if it would happen again, and it did. So, if you send btc to dogecoin address in Atomic wallet it actualy accepts it, and not only that, it converts the address to a btc address, have tried it twice with the same address, sent to same dogecoin, converted to the same btc address, crazy..

I know i made a mistake by copying dogecoin address and sent it via btc in my atomic wallet, but how come it accepted it, since every other coins address you put in it says invalid address. I contacted Atomic wallet support to point out the problem, but it looks like my coins are lost.

I would like you opinions on this crazy issue, again, i know it was my mistake in the first place, but Atomic wallet actualy accepts dogecoin address if you sent it via btc, never seen that happen in any other wallet, since it says invalid address on every other coin you try to send via btc.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Thx for your opinions.

I'd say it's their fault. I've tried to paste a dogecoin in Exodus and Electrum, and they both gave an error. It obviously should, since it doesn't have the same format to start with.

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

Yeah ofcourse here are the tx's:
This is the first one
https://blockchair.com/bitcoin/transaction/accea5f4aa9caab5722fab225dde5dbeeff52fa0f5c970b11af5dea820864b08
And the second one i tested with a small amount
https://blockchair.com/bitcoin/transaction/95d7d10061cd05a0d091672c920322534f02186c227eddf2bf26669a60233c28

Both times it was sent to this dogecoin address D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e via Atomi wallets btc. I asked them to try it out, if there is anyone out there that is willing to try it out, just send min amount of btc to that dogecoin addres vis Atomic wallet, it not only accepts it, it converts it to this btc address 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb. Insane... And thx for the reply.

[Lucius]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

[Favelj]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

Yeah, exactly what i told them must be a bug in the wallet. I use that dogecoin wallet, it is a wallet on a site which i deposit all sorts of different coins, i slected it from a drop down menu which was next to the btc wallet/ address and copied it. I contacted the site of which i use dogecoin and ofcourse they told me no dogecoins were recieved. But that converted btc address, who or where it belongs to i have no idea btc is just sitting there. Also, the site from which i copied dogecoin address uses btc address that start with a 3, the converted one starts with 1 so definetily not landed anywhere there, but Atomic adress does start with a 1...

[Favelj]

I'm a bit curious on how the address changed to a bitcoin one though. Do you mind posting both the dogecoin address and the btc address atomicwallet changed it to?

This is really the real question, but also who controls that BTC address to which the transactions actually go via Doge address? I check that Doge address and last transaction was on 2020-06-26 some 3 weeks ago.

https://dogechain.info/address/D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

It seems to me that this is some internal bug, because how else to explain that the wallet accepts something that should be impossible?

Yeah, exactly what i told them must be a bug in the wallet. I use that dogecoin wallet, it is a wallet on a site which i deposit all sorts of different coins, i slected it from a drop down menu which was next to the btc wallet/ address and copied it. I contacted the site of which i use dogecoin and ofcourse they told me no dogecoins were recieved. But that converted btc address, who or where it belongs to i have no idea btc is just sitting there. Also, the site from which i copied dogecoin address uses btc address that start with a 3, the converted one starts with 1 so definetily not landed anywhere there, but Atomic adress does start with a 1...

Oh wow, i just got their reply...
"Thank you for your followup.

I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."

So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

[LoyceV]

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

It's probably a lost cause. Most (if not all) wallets have a condition like "use at your own risk" in their Terms. This is what Atomic wallet shows:

5. Specifically Disclaimed Risks
Using Virtual Currency software necessarily entails many risks. Atomic specifically disclaims and shall have no liability to You for the following risks:
operating system failures (mobile or desktop); and,
interactions between Your hardware, software, and the Atomic; and,
cloud backup software (e.g. certain Android distributions) may upload your private information to third party services; and,
malware, viruses or other malicious software on Your device that is able to take control of or interfere with Atomic; and,
communication delays between Your Atomic Desktop and Mobile Light Wallet Application and a node or relay service for a virtual currency (and vice versa); and,
failure to achieve a certain market value/price for a virtual currency token, whether through a third-party service or any other kind of transaction; and, theft of virtual currency tokens.

I'm not a lawyer, but my guess is this part covers them: "interactions between Your hardware, software, and the Atomic".

[Favelj]

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

It's probably a lost cause. Most (if not all) wallets have a condition like "use at your own risk" in their Terms. This is what Atomic wallet shows:

5. Specifically Disclaimed Risks
Using Virtual Currency software necessarily entails many risks. Atomic specifically disclaims and shall have no liability to You for the following risks:
operating system failures (mobile or desktop); and,
interactions between Your hardware, software, and the Atomic; and,
cloud backup software (e.g. certain Android distributions) may upload your private information to third party services; and,
malware, viruses or other malicious software on Your device that is able to take control of or interfere with Atomic; and,
communication delays between Your Atomic Desktop and Mobile Light Wallet Application and a node or relay service for a virtual currency (and vice versa); and,
failure to achieve a certain market value/price for a virtual currency token, whether through a third-party service or any other kind of transaction; and, theft of virtual currency tokens.

I'm not a lawyer, but my guess is this part covers them: "interactions between Your hardware, software, and the Atomic".

Yeah, ofcourse they do, was still hoping for at least "Oh, you have found a bug in our wallet and for that we will..." All i got was we apologize for the inconvenience. I know it is a lost cause.

This was my first time posting on bitcointalk, and would like to thank for the quick replys from the both you.

[Lucius]

I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."
So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!

I think you should insist that they return your BTC to you, no matter what it says in the TOS. The fact is that in the crypto world there is not much responsibility, all the mistakes mostly fall on the backs of the users themselves. Did you ask them if the address to which your BTC went is in their possession? This would change things significantly as there is a possibility that your funds can be recovered.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

[bitmover]

I think you should insist that they return your BTC to you, no matter what it says in the TOS.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

[OmegaStarScream]

-snip-
In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.

[Favelj]

I think you should insist that they return your BTC to you, no matter what it says in the TOS.

I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?

You can open the thread in Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.

I agree 100% with both these statements.

I also had a problem with Atomic wallet before. There was a bug in their wallet and I lost forked coins (about 0.004 BTC at the time). I talked to their "CEO" and they refunded me, as I was able to prove that it was a bug in their wallet.

Your case is different as the amount is much bigger, but I would try. If you can somehow attach their email in the scam accusation, it would be good. Many people will be willing to tag them for you.

So, just my fault? Atomic wallet's fault? 50/50 fault? Any possible recovery of sent btc? Should Atomic wallet refund me since it actualy accepts dogecoin address via btc sending?

Your fault was to hold so high amount in a shitful wallet. There are so many good wallets out there: Electrum, Ledger Live, Coinomi, etc which will not cause the loss of your funds. There is simple no reason to use atomic wallet, unless you want to get some forked coin which they support (but forked coins are not worth anything, so I doubt this is the case)

In my opinion, you should really invest in a ledger nano or a trezor hardware wallet. You can get it for ridicious low price, like 35-40 USD.

Thank, you guys, will post it in the scam section with their email attached, if not anything else to warn them. I had tagged their ceo via twitter about losing my btc due to this bug and if he could please take a look at all the emails i sent. Got no reply so far. Gonna post this in that section now. And yeah they told me they are decentrilazed wallet that they do not own any of the private keys, but come one, how is it possible this even happens, how does it convert the doge address to a btc address, and to whom does that made up converted address belong to???

Also this was their latest reply about me asking for a refund.
"We fully understand your concern. DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different.
This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly. Unfortunately, we are not authorized for any compensations in this regard. Thank you for understanding."
But i was under the impression that that btc is totally different then doge since this is not possible in any other wallet...

[LoyceV]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address

I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.

[Favelj]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

how does it convert the doge address to a btc address

I'd like to know this too. Since they will fix the issue, they should know exactly how (and why) their software made this conversion.

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

[bitmover]

Also this was their latest reply about me asking for a refund.
"DOGE is a BTC-like coin and has the same address format as BTC. The address format is the same, but the blockchains are different."

So according to them, this:

Code:

D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e

Is the same format as this:

Code:

13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb

Are they trolling you or do they really don't understand that an address starting with a "D" is different than an address starting with a "1"?

Additionally, even if the formats were the same, the wallet should have the private keys for the Doge Address.

There must be a way to know exactly which encoding they used to convert from D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e to 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb.

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

Where did you find them at such a low price? If you're referring to second-hand ones, then that's definitely not something he should do.

In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price




Edit: pasted wrong images.
Exactly 42.92 USD

[TryNinja]

In official ledger nano Store:

I can only see prices in BRL, but thats the conversion price

They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.

[LoyceV]

If the OP Has the private keys of D7ZDkK9RNyKDiDE7GobhKWNsTt3rHKGm3e , he must have the private key for 13R8D4Cn5ZQwBD3WYDc8mkDGakKYxZcpwb, if the wallet makes any sense at all at their conversion.

I don't think that's possible.

I've just installed Atomic Wallet (in a VM). During installation, system load went up to 54. I've never seen that before from a single program.
After installation, seeing so many different altcoins supported, it made me realize they may have just messed up something internally. Say they check addresses for validity, but they check them against all supported coins instead of only against the one you're actually sending.
Update: see my next post

[OmegaStarScream]

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

They seem to have different regional prices? It says €59,00 in their source code and when I visit the website through my VPS.

Tried it as well, and it's giving me 67€ after I convert from my local currency.

[LoyceV]

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

I didn't want to waste BTC fees, so I tried with BCH. When pasting the Doge addy, it instantly says: "Please check the address". I tried all other Bitcoin forks in Atomic Wallet, and (even without balance) they all give the same error. Except for when I try the real Bitcoin: there is no error!

So if they claim this:

"This is a responsibility of the user to carefully check if the address is correct and the funds are sent correctly."

Then why do they even bother to check the address for all other coins?

May I suggest to keep the Ledger Nano price discussion out of this thread?

[Favelj]

Exactly what i am talking about, and I asked them, am asking anyone to try this if you own a Atomic wallet, send a min amount of btc to that dogecoin address, it accepts it and converts it to that btc address, have done it twice, first by mistake, second time to prove that was the issue. It is just beyond insane...

Yep...

I just tried to send a small amount to this DOGE address DGkdJh3SwPJjMMEJm7bQfxUfhvcgj8WdYT and it got converted to this 1CcXmS6odyQSpM3i2Xbr8CK4pntPRE3yvF.

See TXID: https://bitcoin.atomicwallet.io/tx/b443ea5fedcef94712dcaee3a3eaa145505d31756dcac56565fba8e5fb7c59a9

Thx for trying this and seeing for yourself how messed up this is. Really appriceate you all, did not expect all this help.