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Author Topic: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.  (Read 1055 times)
PlayerX47 (OP)
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July 30, 2020, 09:24:42 PM
Last edit: August 07, 2020, 10:18:31 AM by PlayerX47
 #1

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July 30, 2020, 09:42:54 PM
Last edit: August 03, 2020, 05:44:43 AM by Get-Paid.com
Merited by Vod (1), adam0991 (1)
 #2

Firstly, sorry about your loss - I'd try to keep it short and sweet.

First and foremost - how to properly SELF EXCLUDE YOURSELF FROM CRYPTO GAMBLING WEBSITES

The trouble with crypto gambling websites is that you cannot really self exclude yourself from a site that lets you sign up again so easily with just a user/email and password ... since the transactions are anonymous then there isn't any proper regulation really!

Your solution? Read this:
https://bitcointalk.org/index.php?topic=5205451.0

Next time if you have an urge to gamble away your Bitcoin you can lock your Bitcoin away from yourself - this is a proper self exclusion tool - by locking your Bitcoin away from yourself for a specified time you define yourself - you won't have access to that Bitcoin until that time expires - this way for instance if you lock away 10 BTC for 6 months then for the next 6 months you won't be able to spend those 10 BTC even if you want to.

Edit (03-August-2020)

OP,
Were you aware you could even LOCK your funds away for 8% annual interest rate or more?

https://www.binance.com/en/lending/products?type=fixed

Imagine saving 36 BTC in this product, you would earn almost 3 BTC and you could say "Risk Free" without risking your balance. And your funds would be locked - cannot use them - only gaining interest. If you get a large sum again please consider this instead


Now,

Regarding your specific case

I would keep it short and sweet for you as I mentioned.
This is a very large amount.

My suggestion to you is to NOT use any forums, not use intermediaries - your best bet is to use a solicitor/lawyer and sue SportsBet.io for their negligence.
Only a lawsuit will yield you a result.

Am I speaking from experience? Absolutely.
I have used a lawyer in Curacao who sued a website which I cannot name - for something similar (although my case with them was not honoring a self-exclusion on the very same account I had with them) - that led them to pay me $7,000

I tried using SBRForum, AskGamblers, CasinoMeister - nothing worked ... only a lawyer was able to get them to pay me back.

So that's why I wanted to respond immediately to you by telling you - you are dealing with a loss of a big chunk here ... had it been 0.1 BTC I would use the forum likewise but you are talking about 20 BTC (over $220,000) - seriously - get a lawyer and start your case now.

Any other attempt to get this "resolved" - would only cause you to waste time, energy and it would be a futile attempt to resolve a case involving 20 BTC.

As in regards to SportsBet.io's due of care - I have to be honest, I personally don't like SportsBet.io (and many other forum members can testify and tell you I'm not lying when I'm saying it) - however you need to understand your case is not the best one out there because you opened a new account.

Graham Calvert in the UK tried to sue William Hill for something similar - he lost the case, and he also lost his family - I'd suggest to you to firstly lock your Bitcoin away from yourself so you won't lose more (and only this would help you to really self-exclude!) .... Secondly - I am not saying you don't have a case at all ... but a good lawyer might get a settlement/compromise or what's not - you won't get from this forum or elsewhere on the Internet!

Do it whilst this operation is still in business by the way, with the accumulating posts against them I'd be wary so if I were you I wouldn't waste time.

Oh,

I said "short and sweet" but looks like I got a longer post.

Anyway,

Hope it helps - good luck to you!!


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July 30, 2020, 11:38:40 PM
 #3

Sportsbet is obligated by law to check the identity of the depositors, therefore you have a clear claim.

However, only the Game Protect group is able to possibly get your illegally taken 36 BTC back.
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July 31, 2020, 02:56:17 AM
Merited by actmyname (1)
 #4

Game Protect

That's a scam, stay away from anything related to Game Protect: https://bitcointalk.org/index.php?action=trust;u=874254

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July 31, 2020, 06:55:51 AM
 #5

--

Thanks for your response. I appreciate it, I also understand that it is a huge sum of money and posting on a forum is very unlikely to change the outcome. I wanted to raise awareness to the case and also get the opinion of others.

I have also been advised to create a flag against sportsbet.io which I have done so:

https://bitcointalk.org/index.php?action=trust;flag=2181

Please support the flag, if sportsbet.io come to a reasonable outcome I will of course remove this. I hope there is some support for my case and help from the public to push sportsbet.io to reconsider my case. Thanks

You should edit your first post in this thread and make the readers aware you've created a flag.
I've supported the flag because SportsBet.io has several other accusations against them that keep on building up but once again - I'd be surprised if others will support the flag, simply because they will accuse you of being in fault here - but I truly hope I'm being wrong with this.


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July 31, 2020, 06:58:09 AM
 #6

--

Thanks for your response. I appreciate it, I also understand that it is a huge sum of money and posting on a forum is very unlikely to change the outcome. I wanted to raise awareness to the case and also get the opinion of others.

I have also been advised to create a flag against sportsbet.io which I have done so:

https://bitcointalk.org/index.php?action=trust;flag=2181

Please support the flag, if sportsbet.io come to a reasonable outcome I will of course remove this. I hope there is some support for my case and help from the public to push sportsbet.io to reconsider my case. Thanks

I have added my support to this flag to help your case. I believe you are both in the wrong but I can see it from your side too.

Good luck and I will be following this closely but I do agree with get-paid, you really should be getting a lawyer and not posting this on a public forum. Hopefully it helps.
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July 31, 2020, 08:16:06 AM
 #7


You should edit your first post in this thread and make the readers aware you've created a flag.
I've supported the flag because SportsBet.io has several other accusations against them that keep on building up but once again - I'd be surprised if others will support the flag, simply because they will accuse you of being in fault here - but I truly hope I'm being wrong with this.



I have done so thanks for your input

Hello,

can you inbox me you user name and Ill check it out for you

thanks,

Steve.
Sportsbet.io

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July 31, 2020, 08:30:32 AM
 #8


My suggestion to you is to NOT use any forums, not use intermediaries - your best bet is to use a solicitor/lawyer and sue SportsBet.io for their negligence.
Only a lawsuit will yield you a result.


But then again what country does sportsbet.io's office and its staff resides? Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic? I think it was applicable to you as you know where the company resides and was near from where you are, but then if it would take flights and the sportbet was afar from PlayerX47, I don't think it would be worth it, NOT UNLESS, the OP holds huge amount of bitcoins that sportsbet.io refuses to pay.

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July 31, 2020, 09:41:57 AM
 #9

Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic?

They have a license:

https://validator.curacao-egaming.com/validate?domain=sportsbet.io&seal_id=ce1fe30eb692473c751d3737d65bd753108999a1eeb9896d4b649466f328bfbb8a2c126253365800bea988199489b315&stamp=e6586fc3812998301d79616f6d178f06

Obtaining the details from Curacao shouldn't be so difficult and it won't be costly neither.

It's the case itself that would be costly but this is up to both sides to work it out legally.

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July 31, 2020, 09:51:48 AM
 #10

Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic?

They have a license:

https://validator.curacao-egaming.com/validate?domain=sportsbet.io&seal_id=ce1fe30eb692473c751d3737d65bd753108999a1eeb9896d4b649466f328bfbb8a2c126253365800bea988199489b315&stamp=e6586fc3812998301d79616f6d178f06

Obtaining the details from Curacao shouldn't be so difficult and it won't be costly neither.

It's the case itself that would be costly but this is up to both sides to work it out legally.

Players always are at a disadvantage as these big companies are so not scared by the thought of legal action.

I also imagine legal action against a Curacao company could be pretty tricky
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July 31, 2020, 10:18:49 AM
 #11


Players always are at a disadvantage as these big companies are so not scared by the thought of legal action.

I also imagine legal action against a Curacao company could be pretty tricky

The lawsuit is against the license holder who has more than 20 BTC to lose, and other parties can be sued and they would be scared of it.

When I had my case they paid me $7000 without even going to court! in Curacao!

The system in Curacao is not so broken as many believe, Game Protect actually said it and he was right - but he was also someone who couldn't keep his word and promises to his customers, but the guy was quite knowledgeable - the OP just needs to find someone knowledgeable that would take him through the hoops...

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July 31, 2020, 01:49:37 PM
 #12


Before proceeding with legal action I am advised to wait for the ruling of the case from Curacao eGaming.

Advised by who?
Curacao eGaming is a joke, it's like IBAS in the UK, they would never side by you and even in the extreme case they would side by you their decision won't force anything.

Please, do yourself a favor and take advice from someone who knows how these things work.
You don't need Curacao eGaming and certainly don't reach out to them because legally it would put you in a lower position as they could decide against you and SportsBet.io would use it against you in court!

You lost a lot of money, not just $1000 or $2000 - nobody is going to give it back to you "as a good faith", it won't happen, so forget about it.

The only way for you to get your money "back" is via court or a legal action.

Please,
Don't dig yourself a deeper hole than what it is.

I'm going to PM you.

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July 31, 2020, 02:42:52 PM
 #13

So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.

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July 31, 2020, 03:29:12 PM
Merited by LFC_Bitcoin (1)
 #14

So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.

LFC, I agree with you on this ... in general that's his case ... if he wants to try getting back something it's only going to be through legal channels. Graham Calvert in the UK tried it and failed but there were precedents of other cases where the gamblers won ... I just hope the OP would realize he won't get lots of sympathy for this case and he really shouldn't, he should compose himself and do the right thing for himself here.

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July 31, 2020, 03:34:28 PM
 #15

Having breached my self exclusion multiple times, I believe they should be voiding my wagering as per their terms and conditions and of course return my funds to me, although it states “at their discretion”!!.

Regardless of the above terms, the ethical response of this would be to return my funds. I asked them for help, I self excluded from their platform to offer me protection, because I needed it. I believe their attempts at blocking my accounts have not been sufficient and that they are just as responsible as me for me losing everything I have.
If you had this much clarity on what you were doing, what stopped you from getting a real help rather than asking the house to own up to your ways. It is good to own your misfortunes rather than finding a way to put that blame on someone else's shoes.

It’s so crazy that a company can allow me to lose so much money without even asking me to KYC once, having proper KYC in place would have protected me and prevented me from being in such a bad situation.
You did this to yourself, how crazy it would be for you to keep on placing bets even if you are loosing millions and you do now you identified that it was the house to blame because why would they allow you to loose this much, the answer is simple, they are not a charity and they do not mind people gambling and they are not checking your state of mind as you are responsible for your actions.

I appreciate that Sportsbet.io would have incurred costs from this incident such as commissions to their game providers and I would be willing to accept some of the responsibility and have a reduced sum returned to me. I hope Sportsbet will eventually come to the right decision as at the moment I feel this has been handled very badly and unfairly. I have been completely truthful with sportsbet.io throughout and I have not attempted to defraud them at any point, all I ask is that I am treated fairly.
Since you have the patience and asked everyone to see both sides, what happens if everyone who looses big comes with the same claim and ask the house to own up and ask to play fair by your standard, what would be the situation for online gambling sites, would that be a fair assessment ?.

If you won they would have given you the funds you deposited Wink, since you were chasing those loses with multiple accounts all you can do is own up and fighting for that will not give you any reward, sad to see your situation but its better to get some serious help.

but there were precedents of other cases where the gamblers won
Not heard about a precedent where someone lost to the house online and then winning a legal case, but i have heard about a case where the gambler won legally because of intoxication and the case was won because they could provide evidence that someone spiked the drinks and he was not in a situation to gamble and yet the house allowed him to gamble and lost millions.
  
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July 31, 2020, 04:56:06 PM
 #16

So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.

LFC, I agree with you on this ... in general that's his case ... if he wants to try getting back something it's only going to be through legal channels. Graham Calvert in the UK tried it and failed but there were precedents of other cases where the gamblers won ... I just hope the OP would realize he won't get lots of sympathy for this case and he really shouldn't, he should compose himself and do the right thing for himself here.


Addictions are tough, many people suffer with some form of bad habit or addiction. I feel a bit sorry for him, if he has a family & stuff he needs to sort his shit out for them & fast.

I’d suggest he seeks professional help for gambling rather than pursuing anything else. If he was using a VPN or Tor or something how the hell is anybody supposed to know he’s self excluded? I don’t know the legalities of it but surely if you self exclude an account to try & stop gambling but start a load of others then the only entity liable for it is yourself.

Like I said I don’t know the legalities of it but it’s fucking moronic either way, fix up OP.

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July 31, 2020, 06:09:53 PM
Last edit: August 03, 2020, 08:01:33 AM by mindrust
 #17

Game Protect

Game protect is a proven scam.

Bitcointalk-Protect has the right team for this job.

You don't have to do anything, they'll find you. :p

~We got another client bois~


just joking im done with this kind of shit. at least for a while.

edit: I see, there wasn't even a scam accusation here.

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July 31, 2020, 06:45:22 PM
 #18

Sportsbet is obligated by law to check the identity of the depositors, therefore you have a clear claim.

However, only the Game Protect group is able to possibly get your illegally taken 36 BTC back.
You are like a leech trying to suck blood.

The OP has been suffering from an addiction and is looking for some form of solution to what he cites as blame or partial blame on part of Sportsbet. What the OP does not need is any sort of false hope by falling prey to your scams.

If it is true that you are an alt-account of game-protect you should be ashamed of yourself trying to scam users that already claim to be at substantial financial loss.


I have done so thanks for your input

Hello,

can you inbox me you user name and Ill check it out for you

thanks,

Steve.
Sportsbet.io
I hope there can be some sort of positive outcome for the OP in this. It is great that you are looking in to this matter for what seems to be less than 12 hours after the thread was created. Thank you, it is great to see such proactive conduct when issues arise.


Addictions are tough, many people suffer with some form of bad habit or addiction. I feel a bit sorry for him, if he has a family & stuff he needs to sort his shit out for them & fast.

I’d suggest he seeks professional help for gambling rather than pursuing anything else. If he was using a VPN or Tor or something how the hell is anybody supposed to know he’s self excluded? I don’t know the legalities of it but surely if you self exclude an account to try & stop gambling but start a load of others then the only entity liable for it is yourself.

Like I said I don’t know the legalities of it but it’s fucking moronic either way, fix up OP.

Thanks for your brutal opinion, but I also agree with partly what you have said. It's ok I have tough skin, I am not here looking for sympathy.

Ultimately operators have a responsibility to their players, gambling is a real issue worldwide and most regulators have very strict guidelines for protecting players. Curacao maybe not so much, I am not sure at the moment.

One of my main points of taking this public is to raise awareness. The era of anonymous gambling is extremely dangerous to vulnerable players and ultimately is it even legal to be running a business which allows gambling of this level without asking the player any information? I can assure you it's not, it breaks pretty much every single money laundering rule ever. It certainly breaks the license that sportsbet.io operate under.
It cannot be doubted operators do have a responsibility to their users and it will be interesting to see what Sportsbet have to say about this. I have no doubt their algorithms would have picked up problem gamblers just as fast as they would have picked up fraudsters and scammers.

Steve from Sportsbet will definitely get back to you, give him some time to look in to the whole thing then kindly post here and update the thread so we can all be kept in the loop.

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July 31, 2020, 08:23:30 PM
Last edit: August 01, 2020, 09:26:13 AM by JollyGood
 #19

Open a scam accusation thread and provide proof of you being scammed.


PlayerX47 is correct. I had a similar scenario where sportsbet demanded KYC after I already won with my original deposit. Ridiculous rules and they are not held accountable for scamming their users. Everyone sohuld do their research first and I hope your issue is solved.

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July 31, 2020, 08:28:43 PM
 #20

I just explained that they didn't allow me to withdraw, whats the point of my making my thread, I'm explaining it here. Nothing will be done since they aren't held accountable.
A new thread won't derail this current scam accusation. What you're doing right now is adding more fuel to the fire and exacerbating things with your frustration.

Would you like it if a random gambler comes into your conversation while you're explaining what happened, and then hijacks the whole discussion? Especially when they don't give any evidence... three times.
Also, double/consecutive-posting is against the forum rules. I suggest you simply edit the two posts together.

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