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Other => Archival => Topic started by: PlayerX47 on July 30, 2020, 09:24:42 PM



Title: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: PlayerX47 on July 30, 2020, 09:24:42 PM
removed


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 30, 2020, 09:42:54 PM
Firstly, sorry about your loss - I'd try to keep it short and sweet.

First and foremost - how to properly SELF EXCLUDE YOURSELF FROM CRYPTO GAMBLING WEBSITES

The trouble with crypto gambling websites is that you cannot really self exclude yourself from a site that lets you sign up again so easily with just a user/email and password ... since the transactions are anonymous then there isn't any proper regulation really!

Your solution? Read this:
https://bitcointalk.org/index.php?topic=5205451.0

Next time if you have an urge to gamble away your Bitcoin you can lock your Bitcoin away from yourself - this is a proper self exclusion tool - by locking your Bitcoin away from yourself for a specified time you define yourself - you won't have access to that Bitcoin until that time expires - this way for instance if you lock away 10 BTC for 6 months then for the next 6 months you won't be able to spend those 10 BTC even if you want to.

Edit (03-August-2020)

OP,
Were you aware you could even LOCK your funds away for 8% annual interest rate or more?

https://www.binance.com/en/lending/products?type=fixed

Imagine saving 36 BTC in this product, you would earn almost 3 BTC and you could say "Risk Free" without risking your balance. And your funds would be locked - cannot use them - only gaining interest. If you get a large sum again please consider this instead


Now,

Regarding your specific case

I would keep it short and sweet for you as I mentioned.
This is a very large amount.

My suggestion to you is to NOT use any forums, not use intermediaries - your best bet is to use a solicitor/lawyer and sue SportsBet.io for their negligence.
Only a lawsuit will yield you a result.

Am I speaking from experience? Absolutely.
I have used a lawyer in Curacao who sued a website which I cannot name - for something similar (although my case with them was not honoring a self-exclusion on the very same account I had with them) - that led them to pay me $7,000

I tried using SBRForum, AskGamblers, CasinoMeister - nothing worked ... only a lawyer was able to get them to pay me back.

So that's why I wanted to respond immediately to you by telling you - you are dealing with a loss of a big chunk here ... had it been 0.1 BTC I would use the forum likewise but you are talking about 20 BTC (over $220,000) - seriously - get a lawyer and start your case now.

Any other attempt to get this "resolved" - would only cause you to waste time, energy and it would be a futile attempt to resolve a case involving 20 BTC.

As in regards to SportsBet.io's due of care - I have to be honest, I personally don't like SportsBet.io (and many other forum members can testify and tell you I'm not lying when I'm saying it) - however you need to understand your case is not the best one out there because you opened a new account.

Graham Calvert in the UK tried to sue William Hill for something similar - he lost the case, and he also lost his family - I'd suggest to you to firstly lock your Bitcoin away from yourself so you won't lose more (and only this would help you to really self-exclude!) .... Secondly - I am not saying you don't have a case at all ... but a good lawyer might get a settlement/compromise or what's not - you won't get from this forum or elsewhere on the Internet!

Do it whilst this operation is still in business by the way, with the accumulating posts against them I'd be wary so if I were you I wouldn't waste time.

Oh,

I said "short and sweet" but looks like I got a longer post.

Anyway,

Hope it helps - good luck to you!!



Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Casinocrimes on July 30, 2020, 11:38:40 PM
Sportsbet is obligated by law to check the identity of the depositors, therefore you have a clear claim.

However, only the Game Protect group is able to possibly get your illegally taken 36 BTC back.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: suchmoon on July 31, 2020, 02:56:17 AM
Game Protect

That's a scam, stay away from anything related to Game Protect: https://bitcointalk.org/index.php?action=trust;u=874254



Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 31, 2020, 06:55:51 AM
--

Thanks for your response. I appreciate it, I also understand that it is a huge sum of money and posting on a forum is very unlikely to change the outcome. I wanted to raise awareness to the case and also get the opinion of others.

I have also been advised to create a flag against sportsbet.io which I have done so:

https://bitcointalk.org/index.php?action=trust;flag=2181

Please support the flag, if sportsbet.io come to a reasonable outcome I will of course remove this. I hope there is some support for my case and help from the public to push sportsbet.io to reconsider my case. Thanks

You should edit your first post in this thread and make the readers aware you've created a flag.
I've supported the flag because SportsBet.io has several other accusations against them that keep on building up but once again - I'd be surprised if others will support the flag, simply because they will accuse you of being in fault here - but I truly hope I'm being wrong with this.



Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on July 31, 2020, 06:58:09 AM
--

Thanks for your response. I appreciate it, I also understand that it is a huge sum of money and posting on a forum is very unlikely to change the outcome. I wanted to raise awareness to the case and also get the opinion of others.

I have also been advised to create a flag against sportsbet.io which I have done so:

https://bitcointalk.org/index.php?action=trust;flag=2181

Please support the flag, if sportsbet.io come to a reasonable outcome I will of course remove this. I hope there is some support for my case and help from the public to push sportsbet.io to reconsider my case. Thanks

I have added my support to this flag to help your case. I believe you are both in the wrong but I can see it from your side too.

Good luck and I will be following this closely but I do agree with get-paid, you really should be getting a lawyer and not posting this on a public forum. Hopefully it helps.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: sportsbet.io on July 31, 2020, 08:16:06 AM

You should edit your first post in this thread and make the readers aware you've created a flag.
I've supported the flag because SportsBet.io has several other accusations against them that keep on building up but once again - I'd be surprised if others will support the flag, simply because they will accuse you of being in fault here - but I truly hope I'm being wrong with this.



I have done so thanks for your input

Hello,

can you inbox me you user name and Ill check it out for you

thanks,

Steve.
Sportsbet.io


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Casdinyard on July 31, 2020, 08:30:32 AM

My suggestion to you is to NOT use any forums, not use intermediaries - your best bet is to use a solicitor/lawyer and sue SportsBet.io for their negligence.
Only a lawsuit will yield you a result.


But then again what country does sportsbet.io's office and its staff resides? Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic? I think it was applicable to you as you know where the company resides and was near from where you are, but then if it would take flights and the sportbet was afar from PlayerX47, I don't think it would be worth it, NOT UNLESS, the OP holds huge amount of bitcoins that sportsbet.io refuses to pay.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 31, 2020, 09:41:57 AM
Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic?

They have a license:

https://validator.curacao-egaming.com/validate?domain=sportsbet.io&seal_id=ce1fe30eb692473c751d3737d65bd753108999a1eeb9896d4b649466f328bfbb8a2c126253365800bea988199489b315&stamp=e6586fc3812998301d79616f6d178f06

Obtaining the details from Curacao shouldn't be so difficult and it won't be costly neither.

It's the case itself that would be costly but this is up to both sides to work it out legally.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on July 31, 2020, 09:51:48 AM
Wouldn't be that hard to detect and know where they are and issue a case against them, especially amidst this pandemic?

They have a license:

https://validator.curacao-egaming.com/validate?domain=sportsbet.io&seal_id=ce1fe30eb692473c751d3737d65bd753108999a1eeb9896d4b649466f328bfbb8a2c126253365800bea988199489b315&stamp=e6586fc3812998301d79616f6d178f06

Obtaining the details from Curacao shouldn't be so difficult and it won't be costly neither.

It's the case itself that would be costly but this is up to both sides to work it out legally.

Players always are at a disadvantage as these big companies are so not scared by the thought of legal action.

I also imagine legal action against a Curacao company could be pretty tricky


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 31, 2020, 10:18:49 AM

Players always are at a disadvantage as these big companies are so not scared by the thought of legal action.

I also imagine legal action against a Curacao company could be pretty tricky

The lawsuit is against the license holder who has more than 20 BTC to lose, and other parties can be sued and they would be scared of it.

When I had my case they paid me $7000 without even going to court! in Curacao!

The system in Curacao is not so broken as many believe, Game Protect actually said it and he was right - but he was also someone who couldn't keep his word and promises to his customers, but the guy was quite knowledgeable - the OP just needs to find someone knowledgeable that would take him through the hoops...


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 31, 2020, 01:49:37 PM

Before proceeding with legal action I am advised to wait for the ruling of the case from Curacao eGaming.

Advised by who?
Curacao eGaming is a joke, it's like IBAS in the UK, they would never side by you and even in the extreme case they would side by you their decision won't force anything.

Please, do yourself a favor and take advice from someone who knows how these things work.
You don't need Curacao eGaming and certainly don't reach out to them because legally it would put you in a lower position as they could decide against you and SportsBet.io would use it against you in court!

You lost a lot of money, not just $1000 or $2000 - nobody is going to give it back to you "as a good faith", it won't happen, so forget about it.

The only way for you to get your money "back" is via court or a legal action.

Please,
Don't dig yourself a deeper hole than what it is.

I'm going to PM you.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: LFC_Bitcoin on July 31, 2020, 02:42:52 PM
So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on July 31, 2020, 03:29:12 PM
So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.

LFC, I agree with you on this ... in general that's his case ... if he wants to try getting back something it's only going to be through legal channels. Graham Calvert in the UK tried it and failed but there were precedents of other cases where the gamblers won ... I just hope the OP would realize he won't get lots of sympathy for this case and he really shouldn't, he should compose himself and do the right thing for himself here.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: eaLiTy on July 31, 2020, 03:34:28 PM
Having breached my self exclusion multiple times, I believe they should be voiding my wagering as per their terms and conditions and of course return my funds to me, although it states “at their discretion”!!.

Regardless of the above terms, the ethical response of this would be to return my funds. I asked them for help, I self excluded from their platform to offer me protection, because I needed it. I believe their attempts at blocking my accounts have not been sufficient and that they are just as responsible as me for me losing everything I have.
If you had this much clarity on what you were doing, what stopped you from getting a real help rather than asking the house to own up to your ways. It is good to own your misfortunes rather than finding a way to put that blame on someone else's shoes.

It’s so crazy that a company can allow me to lose so much money without even asking me to KYC once, having proper KYC in place would have protected me and prevented me from being in such a bad situation.
You did this to yourself, how crazy it would be for you to keep on placing bets even if you are loosing millions and you do now you identified that it was the house to blame because why would they allow you to loose this much, the answer is simple, they are not a charity and they do not mind people gambling and they are not checking your state of mind as you are responsible for your actions.

I appreciate that Sportsbet.io would have incurred costs from this incident such as commissions to their game providers and I would be willing to accept some of the responsibility and have a reduced sum returned to me. I hope Sportsbet will eventually come to the right decision as at the moment I feel this has been handled very badly and unfairly. I have been completely truthful with sportsbet.io throughout and I have not attempted to defraud them at any point, all I ask is that I am treated fairly.
Since you have the patience and asked everyone to see both sides, what happens if everyone who looses big comes with the same claim and ask the house to own up and ask to play fair by your standard, what would be the situation for online gambling sites, would that be a fair assessment ?.

If you won they would have given you the funds you deposited ;), since you were chasing those loses with multiple accounts all you can do is own up and fighting for that will not give you any reward, sad to see your situation but its better to get some serious help.

but there were precedents of other cases where the gamblers won
Not heard about a precedent where someone lost to the house online and then winning a legal case, but i have heard about a case where the gambler won legally because of intoxication and the case was won because they could provide evidence that someone spiked the drinks and he was not in a situation to gamble and yet the house allowed him to gamble and lost millions.
  


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: LFC_Bitcoin on July 31, 2020, 04:56:06 PM
So you’re a degenerate gambler who can’t control his urges & it’s somebody else’s fault?

Interesting.

LFC, I agree with you on this ... in general that's his case ... if he wants to try getting back something it's only going to be through legal channels. Graham Calvert in the UK tried it and failed but there were precedents of other cases where the gamblers won ... I just hope the OP would realize he won't get lots of sympathy for this case and he really shouldn't, he should compose himself and do the right thing for himself here.


Addictions are tough, many people suffer with some form of bad habit or addiction. I feel a bit sorry for him, if he has a family & stuff he needs to sort his shit out for them & fast.

I’d suggest he seeks professional help for gambling rather than pursuing anything else. If he was using a VPN or Tor or something how the hell is anybody supposed to know he’s self excluded? I don’t know the legalities of it but surely if you self exclude an account to try & stop gambling but start a load of others then the only entity liable for it is yourself.

Like I said I don’t know the legalities of it but it’s fucking moronic either way, fix up OP.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: mindrust on July 31, 2020, 06:09:53 PM
Game Protect

Game protect is a proven scam.

Bitcointalk-Protect has the right team for this job.

You don't have to do anything, they'll find you. :p

~We got another client bois~


just joking im done with this kind of shit. at least for a while.

edit: I see, there wasn't even a scam accusation here.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on July 31, 2020, 06:45:22 PM
Sportsbet is obligated by law to check the identity of the depositors, therefore you have a clear claim.

However, only the Game Protect group is able to possibly get your illegally taken 36 BTC back.
You are like a leech trying to suck blood.

The OP has been suffering from an addiction and is looking for some form of solution to what he cites as blame or partial blame on part of Sportsbet. What the OP does not need is any sort of false hope by falling prey to your scams.

If it is true that you are an alt-account of game-protect you should be ashamed of yourself trying to scam users that already claim to be at substantial financial loss.


I have done so thanks for your input

Hello,

can you inbox me you user name and Ill check it out for you

thanks,

Steve.
Sportsbet.io
I hope there can be some sort of positive outcome for the OP in this. It is great that you are looking in to this matter for what seems to be less than 12 hours after the thread was created. Thank you, it is great to see such proactive conduct when issues arise.


Addictions are tough, many people suffer with some form of bad habit or addiction. I feel a bit sorry for him, if he has a family & stuff he needs to sort his shit out for them & fast.

I’d suggest he seeks professional help for gambling rather than pursuing anything else. If he was using a VPN or Tor or something how the hell is anybody supposed to know he’s self excluded? I don’t know the legalities of it but surely if you self exclude an account to try & stop gambling but start a load of others then the only entity liable for it is yourself.

Like I said I don’t know the legalities of it but it’s fucking moronic either way, fix up OP.

Thanks for your brutal opinion, but I also agree with partly what you have said. It's ok I have tough skin, I am not here looking for sympathy.

Ultimately operators have a responsibility to their players, gambling is a real issue worldwide and most regulators have very strict guidelines for protecting players. Curacao maybe not so much, I am not sure at the moment.

One of my main points of taking this public is to raise awareness. The era of anonymous gambling is extremely dangerous to vulnerable players and ultimately is it even legal to be running a business which allows gambling of this level without asking the player any information? I can assure you it's not, it breaks pretty much every single money laundering rule ever. It certainly breaks the license that sportsbet.io operate under.
It cannot be doubted operators do have a responsibility to their users and it will be interesting to see what Sportsbet have to say about this. I have no doubt their algorithms would have picked up problem gamblers just as fast as they would have picked up fraudsters and scammers.

Steve from Sportsbet will definitely get back to you, give him some time to look in to the whole thing then kindly post here and update the thread so we can all be kept in the loop.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on July 31, 2020, 08:23:30 PM
Open a scam accusation thread and provide proof of you being scammed.


PlayerX47 is correct. I had a similar scenario where sportsbet demanded KYC after I already won with my original deposit. Ridiculous rules and they are not held accountable for scamming their users. Everyone sohuld do their research first and I hope your issue is solved.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: actmyname on July 31, 2020, 08:28:43 PM
I just explained that they didn't allow me to withdraw, whats the point of my making my thread, I'm explaining it here. Nothing will be done since they aren't held accountable.
A new thread won't derail this current scam accusation. What you're doing right now is adding more fuel to the fire and exacerbating things with your frustration.

Would you like it if a random gambler comes into your conversation while you're explaining what happened, and then hijacks the whole discussion? Especially when they don't give any evidence... three times.
Also, double/consecutive-posting is against the forum rules. I suggest you simply edit the two posts together.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on July 31, 2020, 10:52:14 PM
It’s very likely that had the player been winning then Sportsbet would have pulled out the multiple account / we are seizing your funds malarkey.

The player is always at a disadvantage, casinos tend to do what they want. Interested to see Sportsbet comment on this accusation as it’s for a shit ton of money compared to some of the other cases floating around


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 01, 2020, 09:29:36 AM
I had to use the un-ignore on you just to read what trash you were writing but will take the opportunity to make a post too:

If there is no point in making a thread there is no need to explain anything here. if you are a genuine user with a genuine complaint then you would have opened a scam accusation thread with evidence.

Post here using your real user details instead of hiding behind a sock-puppet  ::)


Open a scam accusation thread and provide proof of you being scammed.

I just explained that they didn't allow me to withdraw, whats the point of my making my thread, I'm explaining it here. Nothing will be done since they aren't held accountable.




And why did you delete the post you made which I have copied below? What is your real motive to be here?

PlayerX47 is correct. I had a similar scenario where sportsbet demanded KYC after I already won with my original deposit. Ridiculous rules and they are not held accountable for scamming their users. Everyone sohuld do their research first and I hope your issue is solved.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 01, 2020, 06:45:13 PM
PlayerX47,

Can I ask if you contacted SportsBet.io after you lost 1, 2, 3 BTC or how exactly did it happen?
How quickly did you lose 20 BTC? was it in 1 day, 1 week?

Did you contact SportsBet.io at any point after losing a bit more - and have they told you anything if you did?

The most important key factor that could side by you (legally) is if you have some conversation between yourself and SportsBet.io - if they told you "Keep on gambling for another 24 hours and then let us know your '''final''' decision" then they can be held liable"....

But if you had 0 contact with them and only contacting them after you lost your 20 BTC it might be more difficult to prove damages here unless if you had any "similarities" between the new and old account?

With my case with another provider - I asked to be self-excluded and they closed the account, and then sent me emails asking me if I want to reopen it - I used it against them and won $7000 - but that was the very SAME account, I did not try nor attempted to open a 2nd account.

As others have mentioned besides pursuing (or not) the matter legally - and besides the self-exclusion tips I gave you in the beginning of the thread - you really should be looking to do something with this - honestly losing over $220,000 is terrible .. If I were you I'd seriously consider handing over your finances to someone else (e.g. spouse/wife if you have one or parents or brother/sister whatever).

If I were you before starting any treatment or whatever - the first best treatment for you is to simply not touch any cash ... salaries, bonuses, whatever you earn - get someone else to hold this money for you, you're not capable of handling over cash yourself, and I'm saying it for your own benefit - get at least 1-2 years of letting someone else handling your finances - you are not in a position to be dealing with cash right now.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on August 02, 2020, 05:10:35 PM
PlayerX47,

Can I ask if you contacted SportsBet.io after you lost 1, 2, 3 BTC or how exactly did it happen?
How quickly did you lose 20 BTC? was it in 1 day, 1 week?

Did you contact SportsBet.io at any point after losing a bit more - and have they told you anything if you did?

The most important key factor that could side by you (legally) is if you have some conversation between yourself and SportsBet.io - if they told you "Keep on gambling for another 24 hours and then let us know your '''final''' decision" then they can be held liable"....

But if you had 0 contact with them and only contacting them after you lost your 20 BTC it might be more difficult to prove damages here unless if you had any "similarities" between the new and old account?


I believe OP put all these details in their original post? I am sure these have been answered..

16 BTC over the course of a single weekend.

Then a few weeks losing around another 20 BTC is what it says, not sure the timeframe of the second loss.

Makes me feel a bit sick tbh


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: saturent on August 02, 2020, 05:25:53 PM

Thanks for your brutal opinion, but I also agree with partly what you have said. It's ok I have tough skin, I am not here looking for sympathy.

Ultimately operators have a responsibility to their players, gambling is a real issue worldwide and most regulators have very strict guidelines for protecting players. Curacao maybe not so much, I am not sure at the moment.

One of my main points of taking this public is to raise awareness. The era of anonymous gambling is extremely dangerous to vulnerable players and ultimately is it even legal to be running a business which allows gambling of this level without asking the player any information? I can assure you it's not, it breaks pretty much every single money laundering rule ever. It certainly breaks the license that sportsbet.io operate under.


I totally agree, I saw a player getting banned instanly after indirectly showing signs of ludopathy, but obviously this happened on one of the most reputable sites wordwide (bet365). I have also seen sites holding european licenses, with costumers with successful KYCs, but still playing shady even knowing an addiction is taking place. The simple fact of having this kind of illness is really dangerous.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 02, 2020, 05:41:44 PM
You may be right but let us wait to see what happens when a Sportsbet representative gets in contact with you to address the issues you raised. I hope you post here and update us.

The biggest problem is operators hold the cards and they are happy to watch players lose but only enforce barriers when a player is winning. Had I been winning I truly believe it would have been a very different situation in that they would have flagged my accounts. Obviously that is not the case however so it's not a line of defence.

I am very interested to see sportsbet.io's take on this now that this case is public. I look forward to their reply.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 02, 2020, 07:01:38 PM
You may be right but let us wait to see what happens when a Sportsbet representative gets in contact with you to address the issues you raised. I hope you post here and update us.

Do you expect the rep to come here and say - hey, here's your 36 BTC that you lost? ($400,000)


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: notblox1 on August 02, 2020, 11:56:50 PM
The only way for you to get your money "back" is via court or a legal action.

Please,
Don't dig yourself a deeper hole than what it is.

I'm going to PM you.

@PlayerX47 Did you get help in PM?

It appears that GP is back and he is going to protect us from 'evil' betting websites...
Lets make a bet how long until other DT members found and report him for ban evasion?

Quote
@hilariousandco: https://bitcointalk.org/index.php?topic=1684035.0
If you are banned on one account then you are not allowed to post under any accounts you own for the duration of your ban.



Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: suchmoon on August 03, 2020, 12:44:01 AM
Lets make a bet how long until other DT members found and report him for ban evasion?

One doesn't need to be a DT member to make a report to moderators. However evidence is needed and merely "ranting against casinos" or similar won't cut it...


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 03, 2020, 05:41:50 AM

It appears that GP is back and he is going to protect us from 'evil' betting websites...


GP is Game Protect.
Unfortunately our site is named with similar abbreviation Get-Paid.com but we have nothing to do with GP, and please don't use our quote in that reference neither.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on August 03, 2020, 06:46:04 AM
You may be right but let us wait to see what happens when a Sportsbet representative gets in contact with you to address the issues you raised. I hope you post here and update us.

Do you expect the rep to come here and say - hey, here's your 36 BTC that you lost? ($400,000)


Heh

I don’t think they’ll let some forum members decide this one. I wonder if it’s even true


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: mindrust on August 03, 2020, 08:00:54 AM
Why is this even still here?

This is not a scam accusation.

OP is just a sorry loser. Somebody needs to lose so somebody else can win, this is how gambling works. You didn't have to write a wall of text to prove this.

Some mod should move this topic to gambling discussion or off-topic, please.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: saturent on August 03, 2020, 08:05:22 AM
Heh

I don’t think they’ll let some forum members decide this one. I wonder if it’s even true

Why would someone come here and post such thing if it wasnt true? It would be a waste and absolutely ridiculous. I am sure the OP has all the needed evidence to proof that his story is true. What would be the point of posting something like this if it was all fake? It would be totally useless


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: notblox1 on August 03, 2020, 08:10:38 AM
Unfortunately
Why unfortunately?

GP is Game Protect.
I did not say this.

don't use our quote in that reference neither.
I will quote whoever I want when asking question related to topic or something you said.
Why are you offering legal help in PM to anyone in this forum when it has nothing related with your new GP website?


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: saturent on August 03, 2020, 08:17:55 AM
Why is this even still here?

This is not a scam accusation.

OP is just a sorry loser. Somebody needs to lose so somebody else can win, this is how gambling works. You didn't have to write a wall of text to prove this.

Some mod should move this topic to gambling discussion or off-topic, please.

If responsible gambling guideliness were not followed properly, it is a scam. The evidence should determine it.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on August 03, 2020, 10:32:14 AM
Heh

I don’t think they’ll let some forum members decide this one. I wonder if it’s even true

Why would someone come here and post such thing if it wasnt true? It would be a waste and absolutely ridiculous. I am sure the OP has all the needed evidence to proof that his story is true. What would be the point of posting something like this if it was all fake? It would be totally useless

Sorry I didn’t quite mean it like that, I am interested to hear the full truth and sportsbet’s comments. We should wait for their response.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 03, 2020, 10:34:33 AM
Why unfortunately?

Because people seem to mistaken the real GP with ourselves in this forum.

I will quote whoever I want when asking question related to topic or something you said.
Why are you offering legal help in PM to anyone in this forum when it has nothing related with your new GP website?

Honestly it's none of your business.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: notblox1 on August 03, 2020, 10:36:33 AM
Honestly it's none of your business.
It's not of your business to offer people legal help in PM.
That is tactics used by scammers, and I care about people, and I don't want them to be scammed again.

Because people seem to mistaken the real GP with ourselves in this forum.
Real GP?
I don't know what are you talking about

This is not just about being a sorry loser. It's so much more than that, surely you see that.
Did you get any 'help' from Get-Paid?
Please don't trust anyone sending you PM or offering help in PM


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 03, 2020, 10:42:58 AM
Honestly it's none of your business.
It's not of your business to offer people legal help in PM.
That is tactics used by scammers, and I care about people, and I don't want them to be scammed again.

We also care about people and I don't trust everything that is being said here neither.

If I had to PM the OP it was for a reason, you don't have to trust me and I don't have to trust you neither, but I do care for the OP and I didn't ask him for money and I did not offer him any legal services - the OP wants a resolution, not to get his thread kicked out from this forum for not being a scam-issue or not etc. - unfortunately in a certain way this forum cannot help the OP, and in some way it would only cause more harm than good.


Real GP?
Game Protect is not Get-Paid.com

Did you get any 'help' from Get-Paid?
Please don't trust anyone sending you PM or offering help in PM

OP, feel free to respond.
No legal help was offered.
Whilst you seem to act like a good cop here it's also being on a borderline of being an idiot - if anyone using a PM in your eyes is a scammer then take out your paranoia on someone else.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: notblox1 on August 03, 2020, 10:53:31 AM
OP wants a resolution, not to get his thread kicked out from this forum for not being a scam-issue or not etc. - unfortunately in a certain way this forum cannot help the OP, and in some way it would only cause more harm than good.
Threads are never kicked out from forum unless it is malicious or reported to moderators.

Game Protect is not Get-Paid.com
And Game Protect is not game-protect,
and merit abuse is merit abuse

No legal help was offered.
Whilst you seem to act like a good cop here it's also being on a borderline of being an idiot - if anyone using a PM in your eyes is a scammer then take out your paranoia on someone else.
You crossed idiot line long time ago, and acting like some kind a betting scam protector is for observation by medical professionals.
Stick to your faucets and clicks.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: sportsbet.io on August 03, 2020, 11:23:05 AM
Hi all,

In relation to this thread topic, please be advised that we won't be going into much detail here. As you can understand when matters get to a stage of self-exclusion/account closures etc etc we certainly prefer to keep all matters confidential and private.
But in summary, in the fairness of providing the general public a reply, we can say at every possible opportunity available to us, we have complied with the request for account closure. We're confident we've acted fairly, in line with our T&Cs, and gone above and beyond to ensure that our obligations to responsible gaming are upheld.
It has been requested here that we not share any details of any kind and we respect that. There has however been clear, consistent communication with the player about the situation, our T&Cs, and processes for such cases.
We have supplied all the relevant information to our license holder in response to this issue which was raised to them and are awaiting their decision.
This is where the matter between the customer and Sportbet.io best remains.

Thank you for your understanding

regards,
Steve.
Sportsbet.io


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Casinocrimes on August 03, 2020, 11:47:47 AM
As long as you do not check the identity of account holders, you neither comply with AML laws nor with your obligation to enforce self-exclusion requests.

No, your partner in crime Curaçao eGaming is not where the matter between the customer and Sportsbet.io best remains.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 03, 2020, 01:26:48 PM
What is your next step?

Regardless of what Sportsbet really believe what happened, you cannot expect Sportsbet or any other online casino to accept any form of liability in a public forum, it will open them up for mass litigation. they could have privately engaged with you in a different more sympathetic manner but from what you and they wrote it seems they decided against it.

What next for you?


sportsbet.io have replied with the response I was expecting, unfortunately because I reported it to Curacao eGaming that is now their response.

It is however clear from this case that as a company you have no regard for the welfare of your players and absolutely no commitment to maintaining a responsible gambling program.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: Get-Paid.com on August 03, 2020, 03:41:45 PM
The world of anonymous gambling is a dangerous one for vulnerable players such as myself.

It is, and the only way for you to change it would be by helping yourself, and if you want SportsBet.io to worry more about users like you then a legal action might make them double and triple think before a similar case like yours repeats itself. But ignoring it and treating your 36 BTC as a loss would only make them repeat the same thing with someone else.

Your best bet is firstly betting on yourself and secondly - pursue the matter legally.

As I mentioned before raising the issue with Curacao eGaming was useless and even a negative step towards you as they can use it in a legal action to backup their claim - please refrain from making further wrong steps and start taking the right steps to make your life better.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on August 03, 2020, 04:58:27 PM
The world of anonymous gambling is a dangerous one for vulnerable players such as myself.

It is, and the only way for you to change it would be by helping yourself, and if you want SportsBet.io to worry more about users like you then a legal action might make them double and triple think before a similar case like yours repeats itself. But ignoring it and treating your 36 BTC as a loss would only make them repeat the same thing with someone else.

Your best bet is firstly betting on yourself and secondly - pursue the matter legally.

As I mentioned before raising the issue with Curacao eGaming was useless and even a negative step towards you as they can use it in a legal action to backup their claim - please refrain from making further wrong steps and start taking the right steps to make your life better.


Overall a disappointing response from sportsbet.io, but they have not denied it so OP's story must be correct.

A sad state of affairs really, very sad to see. Feel for OP. Not sure I can offer much advice though, I hope OP and sportsbet.io can sort this out. I'd like to see it get some more public attention, could work in OP's favour.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 03, 2020, 05:07:05 PM
I sympathise with you. Some sort of help might be possible depending on the answer to these questions so please answer the following:

 - Which country are you located in?
 - When going to sportsbet.io I get diverted to sportsbetio.uk so what was the exact URL that displays when you gamble there?


I have tried to resolve this with them privately but they choose to ignore the matter and insist they done everything in their power to prevent this and it's entirely not their fault, which I massively disagree with. It's both of our faults.

I want them to accept that they could have done better and that they can do better in the future to prevent something this extreme from happening to someone else. I want them to realise the damage they can cause by not taking responsible gambling seriously.

This is not solely about my loss of funds, this is about the carelessness of the company. I want to highlight this and make them learn from this and evolve. I don't believe they are truely a bad company. As stated before, they were good to me prior to my self exclusion.

The world of anonymous gambling is a dangerous one for vulnerable players such as myself.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: gosha@e-coin on August 04, 2020, 11:21:21 AM

It appears that GP is back and he is going to protect us from 'evil' betting websites...


GP is Game Protect.
Unfortunately our site is named with similar abbreviation Get-Paid.com but we have nothing to do with GP, and please don't use our quote in that reference neither.


What does this (wrongly) association have to do with the subject? Topics open to talk about this, not to talk about peripheral issues. If you want to talk about the association of other accounts, you should do that in the appropriate topic here.
Incidentally, I am not a fan of sportsbet.io, given the way in which many people have been duped. But on this issue I can only say that it is not the responsibility of sportsbet that many bitcoins have been gambled, that is your own responsibility. Nobody has obliged you to deposit the bitcoins. I do not think that sportsbet.io should return the bitcoins.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 04, 2020, 04:09:48 PM
So you are an alt-account of game-protect?

You should stop chasing after users that are claiming they are victims of Sportsbet and other casinos and you should own up to everybody how many alts you actually operate.


What does this (wrongly) association have to do with the subject? Topics open to talk about this, not to talk about peripheral issues. If you want to talk about the association of other accounts, you should do that in the appropriate topic here.
Incidentally, I am not a fan of sportsbet.io, given the way in which many people have been duped. But on this issue I can only say that it is not the responsibility of sportsbet that many bitcoins have been gambled, that is your own responsibility. Nobody has obliged you to deposit the bitcoins. I do not think that sportsbet.io should return the bitcoins.


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: adam0991 on August 04, 2020, 06:53:16 PM
I sympathise with you. Some sort of help might be possible depending on the answer to these questions so please answer the following:

 - Which country are you located in?
 - When going to sportsbet.io I get diverted to sportsbetio.uk so what was the exact URL that displays when you gamble there?


I have tried to resolve this with them privately but they choose to ignore the matter and insist they done everything in their power to prevent this and it's entirely not their fault, which I massively disagree with. It's both of our faults.

I want them to accept that they could have done better and that they can do better in the future to prevent something this extreme from happening to someone else. I want them to realise the damage they can cause by not taking responsible gambling seriously.

This is not solely about my loss of funds, this is about the carelessness of the company. I want to highlight this and make them learn from this and evolve. I don't believe they are truely a bad company. As stated before, they were good to me prior to my self exclusion.

The world of anonymous gambling is a dangerous one for vulnerable players such as myself.

OP has gone quiet, I wonder if Sportsbet have reached out directly. What were you thinking?

Hopefully this thread will be kept updated


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 04, 2020, 07:01:45 PM
You are showing narcissistic tendencies with your split personality posting.

By posting what appears to be a mild harmless inquisitive post will not take away the fact you are in need of medical help for your psychological disorder

https://bitcointalk.org/index.php?topic=5264620.msg54934083#msg54934083


OP has gone quiet, I wonder if Sportsbet have reached out directly. What were you thinking?

Hopefully this thread will be kept updated


Title: Re: [sportsbet.io] Responsible gambling failure, not honouring their own t&c's.
Post by: JollyGood on August 06, 2020, 08:44:06 PM
Sportsbet have said they have been in touch and you have requested not to share any information:

Hi all,

In relation to this thread topic, please be advised that we won't be going into much detail here. As you can understand when matters get to a stage of self-exclusion/account closures etc etc we certainly prefer to keep all matters confidential and private.
But in summary, in the fairness of providing the general public a reply, we can say at every possible opportunity available to us, we have complied with the request for account closure. We're confident we've acted fairly, in line with our T&Cs, and gone above and beyond to ensure that our obligations to responsible gaming are upheld.
It has been requested here that we not share any details of any kind and we respect that. There has however been clear, consistent communication with the player about the situation, our T&Cs, and processes for such cases.
We have supplied all the relevant information to our license holder in response to this issue which was raised to them and are awaiting their decision.
This is where the matter between the customer and Sportbet.io best remains.

Thank you for your understanding

regards,
Steve.
Sportsbet.io


I can confirm that sportsbet.io have not reached out to me regarding this, the situation remains the same.

There is still also no update from Curaçao eGaming.

I have had lots of messages from users asking how they can help, I don’t believe this post or it’s response will have any impact on the way sportsbet.io handle this case, but I also don’t feel it will do any harm. I wanted to raise awareness to this matter to show that as a company they clearly have no care towards responsible gambling and the impact that has.

The best way one can help is by supporting the flag against them on this forum. Link found below.

https://bitcointalk.org/index.php?action=trust;flag=2181

Should I receive any updates I will keep this thread updated. Thanks