dypper
Jr. Member
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Activity: 237
Merit: 3
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February 15, 2021, 12:00:36 PM |
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Is there any answer? 7days passed
Hello sezulus! Thank you for your patience! Your issue has been carefully investigated by our security team. Your account has been suspended due to violations of our T&C: "If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company: - betting cancellation; - closing the client's account with a refund, but without taking into account the dishonest income received." The amount of deposited funds is paid to you in full. Since you haven't withdrawn the amount that equals to the sum of your deposits yet - you can do it right now.Hence, your issue was solved. Have a good day! Sincerely, 1xBit Team Why did you pay sezulus deposited sum, and not my deposited sum? Explain me the difference and I'm stop writting to you. Waiting answer. Security department doesnt answe any of my emails. I still didn't got my deposits refunded. Thanks
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dypper
Jr. Member
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Activity: 237
Merit: 3
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February 26, 2021, 02:46:20 PM |
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Is there any answer? 7days passed
Hello sezulus! Thank you for your patience! Your issue has been carefully investigated by our security team. Your account has been suspended due to violations of our T&C: "If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company: - betting cancellation; - closing the client's account with a refund, but without taking into account the dishonest income received." The amount of deposited funds is paid to you in full. Since you haven't withdrawn the amount that equals to the sum of your deposits yet - you can do it right now.Hence, your issue was solved. Have a good day! Sincerely, 1xBit Team Why did you pay sezulus deposited sum, and not my deposited sum? Explain me the difference and I'm stop writting to you. Waiting answer. Security department doesnt answe any of my emails. I still didn't got my deposits refunded. Thanks One more week passed. No answers from security at all. No support provided from this user aswell. My account was closed and I didn't got even my own deposits. I never had winnings.
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1xbit_official (OP)
Copper Member
Member
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Activity: 744
Merit: 23
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March 15, 2021, 01:37:39 PM |
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One more week passed. No answers from security at all. No support provided from this user aswell.
My account was closed and I didn't got even my own deposits. I never had winnings.
Dear Dypper, We checked your account and there are no funds on it, thus there is nothing to refund. Bets were placed accordingly to the rules. Sincerely, 1xBit team
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dypper
Jr. Member
Offline
Activity: 237
Merit: 3
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March 15, 2021, 01:40:06 PM |
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One more week passed. No answers from security at all. No support provided from this user aswell.
My account was closed and I didn't got even my own deposits. I never had winnings.
Dear Dypper, We checked your account and there are no funds on it, thus there is nothing to refund. Bets were placed accordingly to the rules. Sincerely, 1xBit team So why is my account closed? Are those emails from security saying my account was closed due to terms violation fake? We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions.
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aksez
Newbie
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Activity: 4
Merit: 0
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March 18, 2021, 10:49:35 AM |
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Hello Bitcointalk Community
1xBit is Now control by a new Team. We want to do a fresh start again. Most of the scam accusation are 2 years+ old, not sure if there a way to resolve them.
If there is any issues with your account please post all the details here, make sure to provide your account number.(Send the information via PM) We will try to solve all your issues. We're interested to hear back your thoughts too.
Best Regards 1xBit Team
hi @1xbit_official I made only one bet on a major league and then closed my account. Why? i sent p.m
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1xbit_official (OP)
Copper Member
Member
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Activity: 744
Merit: 23
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March 18, 2021, 11:38:38 AM |
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hi @1xbit_official
I made only one bet on a major league and then closed my account. Why? i sent p.m
Hi Aksez, thanks for reaching out, your issue was forwarded to our security team. We will post updates as soon as we have any. So why is my account closed?
Hello Dypper, After investigation an account might be blocked if there is a violation took place. The list of violations includes but not limited by violations made regarding bets placed. The list you can find in our General Terms. Sincerely, 1xBit team
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dypper
Jr. Member
Offline
Activity: 237
Merit: 3
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March 18, 2021, 12:41:48 PM |
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hi @1xbit_official
I made only one bet on a major league and then closed my account. Why? i sent p.m
Hi Aksez, thanks for reaching out, your issue was forwarded to our security team. We will post updates as soon as we have any. So why is my account closed?
Hello Dypper, After investigation an account might be blocked if there is a violation took place. The list of violations includes but not limited by violations made regarding bets placed. The list you can find in our General Terms. Sincerely, 1xBit team Thanks but in all cases in this thread you cancelled all the bets and refunded the deposit sum. I Didnt get any refund so far. Also I had over 190 mBT on balance. As I show on the other thread. Everything was gone
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SiNeReiNZzz
Legendary
Offline
Activity: 1022
Merit: 1043
αLPʜα αɴd ΩMeGa
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March 19, 2021, 08:50:23 PM |
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@dypper, refund is possible via contacting our security team only, in case you already did - my only suggestion is to wait for their answer. 1XBIT is SCAM, they stole 0.5 BTC FROM MY ACCOUNT
As it was proved in this post, we have no obligations to the player: It can be easily calculated that we returned his funds in full and you can compare tx hashes with the ones on the screenshot.
I'm still waiting for their answer. 8 months passed. SCAM SCAM SCAM I am really sorry about that. 0. 19 BTC is not a small amount of money... But that's only what you originally deposited? I have unfortunately experienced such things myself with other casinos...
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aksez
Newbie
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Activity: 4
Merit: 0
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March 23, 2021, 09:31:27 AM |
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hi @1xbit_official
I made only one bet on a major league and then closed my account. Why? i sent p.m
Hi Aksez, thanks for reaching out, your issue was forwarded to our security team. We will post updates as soon as we have any. is there an update?
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1xbit_official (OP)
Copper Member
Member
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Activity: 744
Merit: 23
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March 23, 2021, 10:22:07 AM |
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is there an update?
Hello Askez, Sorry for the delay. Our security team has checked your account and spotted a violation committed. Thus, we have to close your account. Your deposited funds were unfrozen (minus wins), and now are able for withdrawal - please check your account. Sincerely, 1xBit team
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aksez
Newbie
Offline
Activity: 4
Merit: 0
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March 23, 2021, 12:15:50 PM |
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is there an update?
Hello Askez, Sorry for the delay. Our security team has checked your account and spotted a violation committed. Thus, we have to close your account. Your deposited funds were unfrozen (minus wins), and now are able for withdrawal - please check your account. Sincerely, 1xBit team thank you 1xbit_official
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SimpleMachin34
Jr. Member
Offline
Activity: 144
Merit: 1
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March 23, 2021, 01:12:59 PM |
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I do confirm i didn't receive my deposited sum yet. Can you help or not?
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merceniumeras
Newbie
Offline
Activity: 5
Merit: 0
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April 08, 2021, 12:07:28 PM |
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HELOO SIR
I SENT YOU P.M PLEASE CHECK THANK YOUU
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gadado
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April 09, 2021, 04:58:38 PM |
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1xbit always uses the same strategy. They let players deposit and play. if you lose, then everything is fine. As soon as you start to win some money, they tell you that you have violated their terms and they give you the deposit back. 100% fraud. No matter what you do, never deposit your money on 1xbit.
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1xbit_official (OP)
Copper Member
Member
Offline
Activity: 744
Merit: 23
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April 20, 2021, 02:10:23 PM |
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HELOO SIR
I SENT YOU P.M PLEASE CHECK THANK YOUU
Hello Merceniumeras, Your funds were unfrozen, you are to withdraw the deposited amount. Unfortunately, we will have to close your account afterwards due to violation committed. 1xbit always uses the same strategy. They let players deposit and play. if you lose, then everything is fine. As soon as you start to win some money, they tell you that you have violated their terms and they give you the deposit back. 100% fraud. No matter what you do, never deposit your money on 1xbit.
Even if there was a bookmaker working like that, why and how would it exist? They don't pay wins, and they return deposits, which means they just hold funds for some time to be broke at the end. It is confirmed that 1xBit return funds, we don't take transaction fees, and we exist since 2016 which means that we pay wins too. That's possible due to players who keep on playing with us for a long time. Sincerely, 1xBit team
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toshiholiday
Newbie
Offline
Activity: 6
Merit: 0
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April 21, 2021, 03:44:03 PM |
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Judging by the fact that I can't log in (wrong username/password, but can still password reset) and previous posts about the same issue, I'm guessing my account was recently closed without any explanation.
I recently won a large parlay and, surprise, this happened almost immediately.
Any help @1xbit_official?
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Obito
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April 22, 2021, 05:52:17 AM |
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Judging by the fact that I can't log in (wrong username/password, but can still password reset) and previous posts about the same issue, I'm guessing my account was recently closed without any explanation.
I recently won a large parlay and, surprise, this happened almost immediately.
Any help @1xbit_official?
You still holding on to that hope that they are going to help you, if they did so then those negative trusts should have been removed a long time ago when they really did solved the issues that are being reported to them. There are more gambling sites out there that are legitimate and far more established than 1xbit so why settle for the worst when there is the best.
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toshiholiday
Newbie
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Activity: 6
Merit: 0
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April 22, 2021, 02:21:50 PM |
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Unfortunately there are few other crypto sites operating in the niche I'm betting in. I was able to withdraw winnings once, and then never again.
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1xbit_official (OP)
Copper Member
Member
Offline
Activity: 744
Merit: 23
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April 22, 2021, 03:06:31 PM |
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Judging by the fact that I can't log in (wrong username/password, but can still password reset) and previous posts about the same issue, I'm guessing my account was recently closed without any explanation.
I recently won a large parlay and, surprise, this happened almost immediately.
Any help @1xbit_official?
Hello Toshiholiday, could you tell us your account number? Sincerely, 1xBit team
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toshiholiday
Newbie
Offline
Activity: 6
Merit: 0
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April 23, 2021, 09:41:22 AM |
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Judging by the fact that I can't log in (wrong username/password, but can still password reset) and previous posts about the same issue, I'm guessing my account was recently closed without any explanation.
I recently won a large parlay and, surprise, this happened almost immediately.
Any help @1xbit_official?
Hello Toshiholiday, could you tell us your account number? Sincerely, 1xBit team I sent a PM with my login email since I cannot retrieve my account number.
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