blockchain.com - new scam - holding bitcoins for 7 days

[sunsilk]

I could accept 7 day period, when they tell me before purchase..but what is happening here is too much..

1) there was no abnormal activity on my account - same IP address as always, same device as always, same credit card as always, always 2FA enabled (SMS + email), fully verified account
2) no alert of 7 day period in first 24 hours after purchase, just error "Your Bitcoin transaction failed to send."
3) support ticket is 5 days without any reply!!
4) today I am able to transfer 0.15 USD from trading wallet with message "Your available balance is 0.00001289 BTC. The remaining balance will be available to be withdrawn within 7 days." - WTF?
5) FAQ article "Why can't I withdraw my crypto?" found by sunsilk was created 3 days ago (27/08/2020 20:59) - so they were already holding money without any explaining in their FAQ


This is the worst service ever..

As someone who's also taking into consideration your complain, I'll understand your frustration and disappointment with the purchase that you made.

But it's likely that they'll just reason out that they have a published article and the rule was included to their terms before your purchase. Charge to experience, if you are about to buy bitcoin next time - choose a top exchange.

[dukemo]

Same thing happened for me, it has previously worked fine but all of a sudden I got the transaction error which then turned into the 7-day message. Also, get this, I wrote a ticket on the 25th of August and yet not respond or whatsoever. The 7-day hold should disappear tomorrow so I guess we'll see. It'll definitely keep me from using them again, regardless of the size of purchase, it felt like shit.

I previously used Coinbase but was apparently banned due to "suspicious activity" and could not revoke the ban. I buy very frequently (some days nothing, some days 5 times per day depending, usually smaller investments that I put into alt coins)

I guess this sends off some moneylaundry-alert for some reason, probably gonna have to stick to once-a-month larger investments in the future to avoid companies holding my money hostage.

[joniboini]

I previously used Coinbase but was apparently banned due to "suspicious activity" and could not revoke the ban. I buy very frequently (some days nothing, some days 5 times per day depending, usually smaller investments that I put into alt coins)

Did you use VPN? That could trigger the suspicious activity alert in most exchanges.

Buying 5 or 10 times should be fine the total numbers of buy is still below your account limit. That being said, if you use a terrible service like blockchain.com then there's another risk of being treated like this.

[JJ27]

Same problem happend to me and now am waiting that "7day" period to expire and it should be in this friday. Please respond how it ended up so I know what to expect. Wish you the best man! 

[dukemo]

I could finally get my coins out of there today!

[mm557788]

In my case it took really full 7 days. Today I was finally able to withdraw. It would be interesting to check if next purchase is also going to be holden, but I am not going to try. Support ticket without any reply.

[sunsilk]

In my case it took really full 7 days. Today I was finally able to withdraw. It would be interesting to check if next purchase is also going to be holden, but I am not going to try. Support ticket without any reply.

That's nice to hear. Would you still like them to try despite the experience and inconvenience that they have brought you upon your purchase? interesting as it is but well, we don't want that to happen again which is a good decision for you.

We've learned a lesson from yours and others experience on this purchase through blockchain.com. Not only that they are buggy as a wallet, they also have this rule which is unfavorable.

Same problem here it's a real pain in the ass.   On day 2 of waiting now.  If I'd had known that this happens I wouldve bought from somewhere else

Just like them, wait until the 7-day rule finishes. You have no other choice but to wait it cooldown.

[plr]

Same problem here it's a real pain in the ass.   On day 2 of waiting now.  If I'd had known that this happens I wouldve bought from somewhere else

I also do not know that there is an issue like this, we don't like our coins get hostage and will have to wait for days to transfer this I guess many people do not like this is part, and it's good that OP creates a discussion about this so people will be made aware of this issue.

[dkbit98]

I said it before and I will say again, NEVER use any web wallets that is asking you to create account and especially if private key is generated online and you don't have full control.
I didn't use blockchain.com for years and I see no point for using it now, but maybe people are attracted with few bucks they offer with their airdrops.

[logfiles]

I also do not know that there is an issue like this, we don't like our coins get hostage and will have to wait for days to transfer this I guess many people do not like this is part, and it's good that OP creates a discussion about this so people will be made aware of this issue.

Stop being lazy and next time buy your coins directly from P2P exchanges or even from the likes of Binance who now accept most fiat deposits and then withdraw your coins into your address. All this can be done in less than an hour.

If I may ask, what really is the benefit of buying coins from blockchain wallet if they are going to hold it hostage for 7 days?