I used them about a year ago or so. They were having all sorts of issues, the best way to get ahold of them isnt thru their contact page, but go to their facebook page, my issues were resolved within hours, and i had been waiting a couple weeks for them to get to my claim...
I think they are okay, but just understaffed, every issue that Ive had has been resolved to my satisfaction...
I know its pretty easy to fund your account by just mailing in a money order which I kinda like. How are they when you want to cash out?
Is there another exchange that is better for people in the US? I have a Bitstamp and Coinbase account but would like a better (cheaper) option.
