Bitcasino.io blocked account - 1.2kk trx

[CardsMoney]

Is there a bitcasino.io representative on the forum?

Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.

All proofs and screens can load, its not joke.

[1715255596]

1715255596

[1715255596]

1715255596

[1715255596]

1715255596

[SoulMortal]

Bitcasino.io
There was a active account of bitcasino.io but it looks like its not active anymore. I suggest to contact them by their social media account.

[avikz]

This is the active account of Bitcasino.

https://bitcointalk.org/index.php?action=profile;u=2087138

Try shooting a PM to this account. If the matter is still not resolved, open up a thread in "Scam acquisition" section for better visibility.

Hope that helps!

[CardsMoney]

This is the active account of Bitcasino.

https://bitcointalk.org/index.php?action=profile;u=2087138

Try shooting a PM to this account. If the matter is still not resolved, open up a thread in "Scam acquisition" section for better visibility.

Hope that helps!

Thank u, wrote to pm, waiting on response.

[Kupid002]

Once your problem is not resolve by one of their representative here then try to open scam accusation  with all proof you have .

By the way how much TRX your account have and what response you receive in their email support I am sure you already send email to them am I right?

[Taskford]

Is there a bitcasino.io representative on the forum?

Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.

All proofs and screens can load, its not joke.

10 days waiting is to much so its time to post a scam accusation if you have proofs and also kindly go to this thread https://bitcointalk.org/index.php?topic=4541166.920 message the OP since he's so actove posting an updates in their threads here.

And goodluck hope you will get your trx.

[CardsMoney]

Wrote in pm to Bitcasino and in their tread, added screenshot.

[batang_bitcoin]

Wrote in pm to Bitcasino and in their tread, added screenshot.

Wait for them to respond, they are active in the forum and for matters like this, they'd be happy to help you out.
Just be patient and they'll be addressing your concern once they've read your complain.

[pilosopotasyo]

Wrote in pm to Bitcasino and in their tread, added screenshot.

Wait for them to respond, they are active in the forum and for matters like this, they'd be happy to help you out.
Just be patient and they'll be addressing your concern once they've read your complain.

The amount is not really that huge for them not to address it only 1200 Tron but it's still worth it to claim if you are a gambler any amount will do, and besides Tron is a good coin I'm sure it will be taken care of I have not seen a lot of complaints on Bitcasino.io and they have an active campaign here.

[AjithBtc]

Bitcasino.io is one of the trusted gambling platform, you can be sure of getting the issues solved at the earliest. Till date you haven't got any information regarding the reason to block your account. Do you find anything wrong done by you while gambling. One more thing, check your bet history once. Because I encountered an issue, suddenly all my funds got washed away. I requested support and finally its my mistake, unknowingly I've pressed the max tab before placing the bet.

[batang_bitcoin]

Wrote in pm to Bitcasino and in their tread, added screenshot.

Wait for them to respond, they are active in the forum and for matters like this, they'd be happy to help you out.
Just be patient and they'll be addressing your concern once they've read your complain.

The amount is not really that huge for them not to address it only 1200 Tron but it's still worth it to claim if you are a gambler any amount will do, and besides Tron is a good coin I'm sure it will be taken care of I have not seen a lot of complaints on Bitcasino.io and they have an active campaign here.

It's not just the amount but the customer service which they can provide to any of their customer's complain. It's about dealing with any certain doubts and inconvenience that one has experienced.
I haven't mentioned the amount of TRX because what's more important is that they'll help any complain regardless of the amount. As long as there's no fault from the customer.

[yazher]

I think it's best for you to put all the evidence about your account being locked on their site if they don't give you any highlight about your account or if they don't give it back to you. You know if you have solid proof about your claim, most of the members in the community will be on your side and their site will be red marked all over the internet. If they don't want to be closed forever they better fixed your issue or else they will rain with countless bad reviews.

[DoublerHunter]

Bitcasino.io is one of the trusted gambling platform, you can be sure of getting the issues solved at the earliest. Till date you haven't got any information regarding the reason to block your account. Do you find anything wrong done by you while gambling. One more thing, check your bet history once. Because I encountered an issue, suddenly all my funds got washed away. I requested support and finally its my mistake, unknowingly I've pressed the max tab before placing the bet.

^ That's definitely right, they are here for how many years and I also witnessed different baseless and pointless against them but in the end, it will end up solved. Just like what happened the last couple of the month, https://bitcointalk.org/index.php?topic=5260832 and this, https://bitcointalk.org/index.php?topic=5260827.0. We think and sounds true that the complainant is a victim but the fact the real victim is Bitcasino with the bugos strategy. However, if OP can compiled a good proof then, OP is good to post in scam accusation board, but if did not have, that is again useless.

[suzanne5223]

I also agreed that Bitcasino was among the long existing and reputable casinos so solving this issue shouldn't be a problem but I think their support response is somehow slow because 95% of all gamblers usually feel unrest until their fund issue is resolved especially when it withdrawal issue.
With that been said, @CardsMoney I'm curious and want to know how you know this is the right place to report the issue?

[Questat]

Is there a bitcasino.io representative on the forum?

Go to their ANN thread as stated by other members above.
Follow the suggestion, if they will not reply then that is the time to create a scam accusation as they will surely answer it if there is a valid basis as that will ruin their reputation.

Account was blocked 2 weeks ago, on email no response last 10 days,
chat support said i have waitinig, i start think its scam.

They they state the reason why your account was block?

All proofs and screens can load, its not joke.

Load where? are you trying to upload some pictures of your evidence in the forum?

[maxreish]

If chat support replied to your querries, i do think they can give you an answer immediately on how will you settle your account. Hope the representative here will see your message asap and let us know so we can guide you to start a thread in scam accusations.

bitcasino thread

Hope it will settle soon.

[CardsMoney]

I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.

If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.

Bitcasino good casino, with big limits, but this situation very strange.

[Darker45]

I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.

If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.

Bitcasino good casino, with big limits, but this situation very strange.

Forget about the thought that the site is being a scam for now. I believe Bitcasino.io wouldn't tarnish their reputation in exchange for a handful of a shitcoin.

But this one is certainly a reflection of their poor support system. Moreover, while this is not a strange case in terms of casinos suddenly blocking accounts of users until and unless KYC is passed, this paints Bitcasino.io rather badly as users would now feel uncertain about their non-KYC gambling services.

With this as precedent, the site suddenly requiring submission of personal information, gamblers highly treating anonymity as a must might be discouraged.

Anyway, if you're losing patience over them, as a VIP client having only 1.2k of TRX stuck in your wallet, you could always forget about them and jump ship to another reputable casino.

[coin-investor]

I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.

If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.

Bitcasino good casino, with big limits, but this situation very strange.

If this is not resolved in three weeks then create a scam accusation, there should be a time limit if they are going to address the issue, if the case in scam sections it will put doubt in their status and they will have to answer, of course, it's their right not to, but it cast doubts on how they handle cases like this.

[Kupid002]

I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.

If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.

Bitcasino good casino, with big limits, but this situation very strange.

I don't know why they are not accepting passport that was mostly use by user in different website that as KYC .maybe ,you just sent it blured that's why they are not accepting it try to upload again with clear images or videos .

If you are VIP members the one you lost is just small amount for them to blocked your account.