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[joeperry]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I'm not sure if all the casinos but I'm sure most of them doesn't have a team regarding those. Regarding the email promotions, I understand why he still received an ads even if he apply for self exclusion. The self exclusion only blocks gameplay or access to the site but not the marketing. I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

[TopTort777]

I have seen a story here, that user has self-excluded himself from casino for 30 days, but when 30 days have passed, he wasnt able to login, because casino was still thinking he is self-excluded. Casino bug. I dont remember how that story has ended, but support did not help him after first request. They were replying with default phrases. But a question to all, arent you afraid to get into such situation if you wanted to make a forced pause of your gambling? I dont think that self-exclusion feature is widely used and is a popular feature. I am not sure that is has gone through all the field testing. Which makes chances to get into troubles >0%.

[Rruchi man]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

This is a wise solution.

Gamblers are perhaps in a hurry most times when trying to use the self-exclusion feature, so they assume that using the feature should exclude them from marketing emails and promotions automatically, and I don't blame them because it should, but it doesn't, so learning to first opt out from receiving marketing and promotional emails should be the first action for someone who wants to self-exclude before using the feature.

[Taskford]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

This is a wise solution.

Gamblers are perhaps in a hurry most times when trying to use the self-exclusion feature, so they assume that using the feature should exclude them from marketing emails and promotions automatically, and I don't blame them because it should, but it doesn't, so learning to first opt out from receiving marketing and promotional emails should be the first action for someone who wants to self-exclude before using the feature.

This is really practical solution to avoid receiving any unwanted messages. Since I think doing self exclusion is not enough since it doe not cover the emails that's why many still receive those promotions from casinos. Opt-out on receiving promotional mails really have sense because it close down the possibilities to get tempted back to gamble again.

Regulating bodies should require those gambling operators to automatically not to send any promotional mails. But since some casino didn't do this and if they want to be out on gambling they better find ways not to get tempted on promotional mails they receive. But for now I'm not opt-out on Betfury since I still want to receive new updates from them.

[AHOYBRAUSE]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

This is a wise solution.

Gamblers are perhaps in a hurry most times when trying to use the self-exclusion feature, so they assume that using the feature should exclude them from marketing emails and promotions automatically, and I don't blame them because it should, but it doesn't, so learning to first opt out from receiving marketing and promotional emails should be the first action for someone who wants to self-exclude before using the feature.

This is really practical solution to avoid receiving any unwanted messages. Since I think doing self exclusion is not enough since it doe not cover the emails that's why many still receive those promotions from casinos. Opt-out on receiving promotional mails really have sense because it close down the possibilities to get tempted back to gamble again.

Regulating bodies should require those gambling operators to automatically not to send any promotional mails. But since some casino didn't do this and if they want to be out on gambling they better find ways not to get tempted on promotional mails they receive. But for now I'm not opt-out on Betfury since I still want to receive new updates from them.

Absolute nonsense. You really want somebody who wants to self exclude instantly to go to settings first and opt out from receiving emails? You guys are just saying this because you wear their colors. At something as crucial as self exclusion every second counts because it might gets worse. The whole "responsible gambling" feature at this site is a complete joke. Starting from the ridiculous time frames, to the promo emails, to the permanent self exclusions that can be reversed, and so on.
If you actually knew how this site operates you would understand understand what i am saying here. But since most people here wearing a signature while having 0 relation to the site it's basically all hot air.

[Fivestar4everMVP]

I have seen a story here, that user has self-excluded himself from casino for 30 days, but when 30 days have passed, he wasnt able to login, because casino was still thinking he is self-excluded. Casino bug. I dont remember how that story has ended, but support did not help him after first request. They were replying with default phrases. But a question to all, arent you afraid to get into such situation if you wanted to make a forced pause of your gambling? I dont think that self-exclusion feature is widely used and is a popular feature. I am not sure that is has gone through all the field testing. Which makes chances to get into troubles >0%.

I do not know about other gamblers but personally, I've always had this believe that the self exclusion feature on casinos is absolutely irrelevant, especially for online casinos. Isn't it better for gamblers to simply practice responsible gambling so well that even if anything goes wrong or there is an important need for them to pause from gambling for a while, they can easily go on that break without having any need to make use of any self exclusion feature.?

Some time in 2022/2023, I lost some money to gambling which really affected me financially, I decided to go on a long break for about 6 months, I ended up spending over 1 year without even playing any gambling game or placing any bet, all without making use of any self exclusion feature, if this is possible for me, then it should also be for gamblers who gamble responsibly.

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[Unsoldier]

I have seen a story here, that user has self-excluded himself from casino for 30 days, but when 30 days have passed, he wasnt able to login, because casino was still thinking he is self-excluded. Casino bug. I dont remember how that story has ended, but support did not help him after first request. They were replying with default phrases. But a question to all, arent you afraid to get into such situation if you wanted to make a forced pause of your gambling? I dont think that self-exclusion feature is widely used and is a popular feature. I am not sure that is has gone through all the field testing. Which makes chances to get into troubles >0%.

I do not know about other gamblers but personally, I've always had this believe that the self exclusion feature on casinos is absolutely irrelevant, especially for online casinos. Isn't it better for gamblers to simply practice responsible gambling so well that even if anything goes wrong or there is an important need for them to pause from gambling for a while, they can easily go on that break without having any need to make use of any self exclusion feature.?

Some time in 2022/2023, I lost some money to gambling which really affected me financially, I decided to go on a long break for about 6 months, I ended up spending over 1 year without even playing any gambling game or placing any bet, all without making use of any self exclusion feature, if this is possible for me, then it should also be for gamblers who gamble responsibly.

Your experience is valid and deserves respect, but it’s not universal. Not every gambler has the same level of self-control, especially after heavy losses. For some, self-exclusion isn’t a useless feature but a safety net against impulsive decisions. Ideally, people should stop on their own, but when emotions take over, a technical barrier can genuinely help.

[virasog]

Your experience is valid and deserves respect, but it’s not universal. Not every gambler has the same level of self-control, especially after heavy losses. For some, self-exclusion isn’t a useless feature but a safety net against impulsive decisions. Ideally, people should stop on their own, but when emotions take over, a technical barrier can genuinely help.

While your point is valid but i was thinking why would a casino want to include self exclusion because they want the gamblers to wager as much as they can. It's like the gamblers lose and the casino wins, so no casino wants to put the brakes on their earning, isn't it???

If it is anyone who can control our emotions and take break from gambling, it is only the gambler who can do this. The gamblers need to understand that they need to manage the risk themselves, and the gambling casino won't come for their help. Even if casino implements this self - exclusion, the addicted gamblers will find ways to bypass it like making an account at another casino and gamble there if that casino has put on temporary restrictions.

[Zwei]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I'm not sure if all the casinos but I'm sure most of them doesn't have a team regarding those. Regarding the email promotions, I understand why he still received an ads even if he apply for self exclusion. The self exclusion only blocks gameplay or access to the site but not the marketing. I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

tbh, it shouldn't be that hard to update their email list to remove self excluded players. there is already an opt out feature for marketing emails under users settings, so they just need to link it to self exclusion and trigger it automatically.

to the permanent self exclusions that can be reversed, and so on.

if that's true, then it's really fucked up and very much immoral on all fronts.

[Rruchi man]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I'm not sure if all the casinos but I'm sure most of them doesn't have a team regarding those. Regarding the email promotions, I understand why he still received an ads even if he apply for self exclusion. The self exclusion only blocks gameplay or access to the site but not the marketing. I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

tbh, it shouldn't be that hard to update their email list to remove self excluded players. there is already an opt out feature for marketing emails under users settings, so they just need to link it to self exclusion and trigger it automatically.

It is a good thing that the casino has an active representative in the forum and they monitor conversations in this thread; it is possible they have taken our feedback here on self-exclusion to act on it. If a casino preaches responsible gambling, it should take the self-exclusion feature seriously.

[examplens]

Absolute nonsense. You really want somebody who wants to self exclude instantly to go to settings first and opt out from receiving emails? You guys are just saying this because you wear their colors. At something as crucial as self exclusion every second counts because it might gets worse. The whole "responsible gambling" feature at this site is a complete joke. Starting from the ridiculous time frames, to the promo emails, to the permanent self exclusions that can be reversed, and so on.
If you actually knew how this site operates you would understand understand what i am saying here. But since most people here wearing a signature while having 0 relation to the site it's basically all hot air.

If I may ask, how the hell do you (or anyone) end up in a situation where you have to activate the self-excluding option?
Is it so hard to ignore promo email offers, for example, delete such mail and move on.

[serjent05]

If I may ask, how the hell do you (or anyone) end up in a situation where you have to activate the self-excluding option?

It is the state when the person realizes that he is spending too much on gambling and feels that he is losing control, so he needs to deny himself access to the platform, but still doesn't want to leave gambling completely.  By doing a self-exclusion he just needs to deny him access for some time, and hope that when the self-exclusion expires, he has a better control of himself and play again.

Is it so hard to ignore promo email offers, for example, delete such mail and move on.

if one is hooked on gambling, it is indeed hard to ignore promos and offers.

[BetFury.com]

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

I'm not sure if all the casinos but I'm sure most of them doesn't have a team regarding those. Regarding the email promotions, I understand why he still received an ads even if he apply for self exclusion. The self exclusion only blocks gameplay or access to the site but not the marketing. I've been working with marketing a quite time now and they do have different system in sending the promotional ads in email and it's impossible or hard to connect those two to automatically opt-out in email once apply in self exclusion feature and probably they are using third party service for that.

So I think the best thing to do is to opt-out first in marketing before using the self exclusion.

tbh, it shouldn't be that hard to update their email list to remove self excluded players. there is already an opt out feature for marketing emails under users settings, so they just need to link it to self exclusion and trigger it automatically.

It is a good thing that the casino has an active representative in the forum and they monitor conversations in this thread; it is possible they have taken our feedback here on self-exclusion to act on it. If a casino preaches responsible gambling, it should take the self-exclusion feature seriously.

OK, let's settle this.
I should get PM with the user ID of the user who has a problem with self-exclusion and promotional emails so we can investigate further.
I know it's a bit controversial now, because I need the ID of the user who activated self-exclusion, but that's the way.

[TopTort777]

I have seen a story here, that user has self-excluded himself from casino for 30 days, but when 30 days have passed, he wasnt able to login, because casino was still thinking he is self-excluded. Casino bug. I dont remember how that story has ended, but support did not help him after first request. They were replying with default phrases. But a question to all, arent you afraid to get into such situation if you wanted to make a forced pause of your gambling? I dont think that self-exclusion feature is widely used and is a popular feature. I am not sure that is has gone through all the field testing. Which makes chances to get into troubles >0%.

I do not know about other gamblers but personally, I've always had this believe that the self exclusion feature on casinos is absolutely irrelevant, especially for online casinos. Isn't it better for gamblers to simply practice responsible gambling so well that even if anything goes wrong or there is an important need for them to pause from gambling for a while, they can easily go on that break without having any need to make use of any self exclusion feature.?

Some time in 2022/2023, I lost some money to gambling which really affected me financially, I decided to go on a long break for about 6 months, I ended up spending over 1 year without even playing any gambling game or placing any bet, all without making use of any self exclusion feature, if this is possible for me, then it should also be for gamblers who gamble responsibly.

Your experience is valid and deserves respect, but it’s not universal. Not every gambler has the same level of self-control, especially after heavy losses. For some, self-exclusion isn’t a useless feature but a safety net against impulsive decisions. Ideally, people should stop on their own, but when emotions take over, a technical barrier can genuinely help.

Dude, self-exclusion is like being forbidden to watch youtube channel with fails, when millions of such same content can be found through simple search If it is a safety net, then this net has 1 meter wholes in it I can exclude myself from betfury, then next second go to earnbet to gamble if I wish. Where is safety net and technical barrier? We are in the internet. That barrier is like "Are you 18, YES/NO" window that pop-up everytime underage open page with adult content, which never works.

[SeriouslyGiveaway]

Dude, self-exclusion is like being forbidden to watch youtube channel with fails, when millions of such same content can be found through simple search If it is a safety net, then this net has 1 meter wholes in it I can exclude myself from betfury, then next second go to earnbet to gamble if I wish. Where is safety net and technical barrier? We are in the internet. That barrier is like "Are you 18, YES/NO" window that pop-up everytime underage open page with adult content, which never works.

You only can control what your platform and service provide to your customer at your platform, and whatever the user does at other platforms is not your responsibility. Users at your casino complain about issues or anything they experienced at your casino, at your website, not by anything they experienced somewhere else at other online casinos.

So if the user complained about self-exclusion at Betfury, the support and answer must be from Betfury, and it's not properly to direct him to other casinos like our casino can support your self-exclusion but is it worthy anything if you can easily bet at other casinos. It's not the answer any user looks for from a business while it's clearly that the user must be responsible for his bets and gambling addiction if exists.

[dwyane36]

Dude, self-exclusion is like being forbidden to watch youtube channel with fails, when millions of such same content can be found through simple search If it is a safety net, then this net has 1 meter wholes in it I can exclude myself from betfury, then next second go to earnbet to gamble if I wish. Where is safety net and technical barrier? We are in the internet. That barrier is like "Are you 18, YES/NO" window that pop-up everytime underage open page with adult content, which never works.

No gambling platform is obligated to babysit and worry about overly addicted gamblers. In fact, the self-exclusion feature offered by Betfury and other gambling platforms is more than enough for those addicted gamblers who are aware of their problem in one way or another and want to cool off or maybe even get rid of their addiction. After all, the usefulness of such features depends primarily on the gamblers themselves, not on the gambling platform. My point is that if an overly addicted gambler cannot control themselves, then even if you cut off their internet access, they will still seek gambling not in online casinos, but offline.

[Fivestar4everMVP]

Dude, self-exclusion is like being forbidden to watch youtube channel with fails, when millions of such same content can be found through simple search If it is a safety net, then this net has 1 meter wholes in it I can exclude myself from betfury, then next second go to earnbet to gamble if I wish. Where is safety net and technical barrier? We are in the internet. That barrier is like "Are you 18, YES/NO" window that pop-up everytime underage open page with adult content, which never works.

No gambling platform is obligated to babysit and worry about overly addicted gamblers. In fact, the self-exclusion feature offered by Betfury and other gambling platforms is more than enough for those addicted gamblers who are aware of their problem in one way or another and want to cool off or maybe even get rid of their addiction. After all, the usefulness of such features depends primarily on the gamblers themselves, not on the gambling platform. My point is that if an overly addicted gambler cannot control themselves, then even if you cut off their internet access, they will still seek gambling not in online casinos, but offline.

You are absolutely right bro, but he is also very right too, I think in my previous comment either on this thread on another, I laid emphasis on the fact that the self exclusion feature on online casinos is more or less useless depending on the gamblers their self.

Some time ago when this matter was discussed in the gambling discussion board, I remember saying that self exclusion feature would have been a perfect solution to addicted gamblers to cub their gambling habit if it was designed in a manner where if a gambler self excludes himself from one casino, then he won't be able to access any other online casino any where in the world for as long as the self exclusion lasts.
But unfortunately, no system exists nor will such ever be built any time in the near future..
So the feature is just there on casinos for gamblers to play with since I can exclude myself from one casino and move on to continue gambling on another casino.

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[gunhell16]

I have seen a story here, that user has self-excluded himself from casino for 30 days, but when 30 days have passed, he wasnt able to login, because casino was still thinking he is self-excluded. Casino bug. I dont remember how that story has ended, but support did not help him after first request. They were replying with default phrases. But a question to all, arent you afraid to get into such situation if you wanted to make a forced pause of your gambling? I dont think that self-exclusion feature is widely used and is a popular feature. I am not sure that is has gone through all the field testing. Which makes chances to get into troubles >0%.

I do not know about other gamblers but personally, I've always had this believe that the self exclusion feature on casinos is absolutely irrelevant, especially for online casinos. Isn't it better for gamblers to simply practice responsible gambling so well that even if anything goes wrong or there is an important need for them to pause from gambling for a while, they can easily go on that break without having any need to make use of any self exclusion feature.?

Some time in 2022/2023, I lost some money to gambling which really affected me financially, I decided to go on a long break for about 6 months, I ended up spending over 1 year without even playing any gambling game or placing any bet, all without making use of any self exclusion feature, if this is possible for me, then it should also be for gamblers who gamble responsibly.

Your experience is valid and deserves respect, but it’s not universal. Not every gambler has the same level of self-control, especially after heavy losses. For some, self-exclusion isn’t a useless feature but a safety net against impulsive decisions. Ideally, people should stop on their own, but when emotions take over, a technical barrier can genuinely help.

You're right, dude. Not all gamblers are on the same level when it comes to self-control, because it really depends on one's determination. It’s one thing to have self-control, but there are times when we fail to apply it properly depending on the situation.

Now, regarding self-exclusion, I think it still depends on the individual doing it. I’ve read some other posts here that I think make a lot of sense too.