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Author Topic: Sent USDT To ETH address on Coinbase, but coinbase doesn't support usdt! Help  (Read 409 times)
geartips (OP)
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September 16, 2020, 02:09:52 PM
 #1

As the title says i sent USDT to ETH address from Coinbase i own and funds didn't arrive of course but now i can't retrieve them and support is saying that in my region they can only support self help so no help from them.
If i had private key i could somehow retreive it but i see they don't provide that so i don't know what to do...any help would appreciated. Thanks
Tipstar
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September 16, 2020, 02:16:18 PM
 #2

As the title says i sent USDT to ETH address from Coinbase i own and funds didn't arrive of course but now i can't retrieve them and support is saying that in my region they can only support self help so no help from them.
If i had private key i could somehow retreive it but i see they don't provide that so i don't know what to do...any help would appreciated. Thanks

The only one that could help is coinbase. Write to them properly of what that amount mean to you. They ofcourse have the private key of the ethereum address and can retrieve the coins but you also need to provide them the proof of ownership of those coins. It also depends on the amount involved. Anything below $1K would be more burden than fruitful for both you and the coinbase team. If it's a significant amount and the support is not supportive, try writing to coinbase employee explaining yourself to get the attention.

geartips (OP)
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September 16, 2020, 02:21:41 PM
 #3

I tried asking them but i have no where to send them again...support says in my country it is limited(region) and they can't help me...and twitter they don't reply, and other means are non possible... Chat doesn't exist...phone also doesn't exist.. So i don't know where to ask them.

it is really bad that i can't get my private key for my ethereum wallet on coinbase without asking somehow them but again asking them is pain in the a##
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September 16, 2020, 02:32:33 PM
 #4

I've saw many issues regarding sending to wrong address especially on Coinbase. Coinbase has already stated they can't recover any funds about this issues, so it's look like you lost your token. Coinbase didn't scam you... but it's your fault.

What happens if I use the wrong Wallet address to send or receive crypto?

While Coinbase Wallet gives you complete custodian control over your digital assets, this also means that we're not able to recover any funds sent or received to an incorrect address. We strongly suggest that you double check addresses before sending or receiving crypto through Wallet.

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geartips (OP)
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September 16, 2020, 02:36:39 PM
 #5

Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc
Kupid002
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September 16, 2020, 02:40:28 PM
 #6

I tried asking them but i have no where to send them again...support says in my country it is limited(region) and they can't help me...and twitter they don't reply, and other means are non possible... Chat doesn't exist...phone also doesn't exist.. So i don't know where to ask them.

it is really bad that i can't get my private key for my ethereum wallet on coinbase without asking somehow them but again asking them is pain in the a##

if the support will not help you with your funds then there is no way to retrieve your USDT coinbase is the only persons that have access to your account.

If they don't want to do it then forget about it since there is no other solution that you can do than continue asking them to send it back to your provided address.


Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc


no its 3rd party wallet so there is no way you can have it.

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Jawhead999
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September 16, 2020, 03:01:40 PM
Merited by bitmover (1)
 #7

Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc
Yes you can if you use Coinbase wallet not "Coinbase" nor "Coinbase pro". Because Coinbase nor Coinbase pro is custodial wallet (exchanges)

Use BIP39 [1] fill your seed and enter the derivation path, you'll get your private key. For more information read this Can't access my money because of the derivation path


[1] https://github.com/iancoleman/bip39/archive/master.zip

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bitmover
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September 16, 2020, 03:10:20 PM
 #8

Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc
Yes you can if you use Coinbase wallet not "Coinbase" nor "Coinbase pro". Because Coinbase nor Coinbase pro is custodial wallet (exchanges)

Use BIP39 [1] fill your seed and enter the derivation path, you'll get your private key. For more information read this Can't access my money because of the derivation path


[1] https://github.com/iancoleman/bip39/archive/master.zip

Alternatively you can use iancoleman website

Remember that you must do this procedure in iancolemun website (https://iancoleman.io/bip39/) it is safer to do it offline. Download the website and run locally.

Once you recover your private key, just import that private key to a wallet that support USDT.

I would use Coinomi mobile version. I like it, it is easy to use and has support to all those common coins.

geartips (OP)
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September 16, 2020, 05:02:58 PM
 #9

Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc
Yes you can if you use Coinbase wallet not "Coinbase" nor "Coinbase pro". Because Coinbase nor Coinbase pro is custodial wallet (exchanges)

Use BIP39 [1] fill your seed and enter the derivation path, you'll get your private key. For more information read this Can't access my money because of the derivation path


[1] https://github.com/iancoleman/bip39/archive/master.zip

Thanks for the help but i was using Coinbase, not coinbase pro or coinbase commerce...so this bip39 etc is not good for me? Apparently all my usdt is lost?
jrrsparkles
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September 16, 2020, 06:25:17 PM
 #10

Is there some way to get private key from my eth address? Like tool or something?
Since i am pretty sure now that coinbase will not even reply to the ticket...etc
Yes you can if you use Coinbase wallet not "Coinbase" nor "Coinbase pro". Because Coinbase nor Coinbase pro is custodial wallet (exchanges)

Use BIP39 [1] fill your seed and enter the derivation path, you'll get your private key. For more information read this Can't access my money because of the derivation path


[1] https://github.com/iancoleman/bip39/archive/master.zip

Thanks for the help but i was using Coinbase, not coinbase pro or coinbase commerce...so this bip39 etc is not good for me? Apparently all my usdt is lost?

Yes you lost it, how much USDT was sent to coinbase?

If that is really hug amount then you can request them via social media attention like in twitter or in reddit so they may take exclusive actions but the chances are really low.

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September 16, 2020, 06:42:02 PM
 #11

OP this must really hurt, seeing your funds get stuck in the wrong wallet, knowing you can get help from the coinbase customer care but because of your region, any form of help is denied,  very uncomfortable situation indeed, i really feel sorry for you, I sincerely hope there is a little hope in regaining your fund.
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September 16, 2020, 07:10:09 PM
 #12

Coinbase accepts Tether, look at this website: https://www.coinbase.com/price/tether. Are you sure that you have sent the correct USDT? I mean USDT that comes from this smart-contract address: https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7? Because there are so many fake USDT tokens that are used for shady activities.  Roll Eyes

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September 16, 2020, 07:46:47 PM
 #13

It would be better if you provide us the transaction hash on Etherscan, so we can check where is the problem. Did you pay enough GAS to send the transaction? When you send ERC-20 tokens, you need to pay higher fees to process your transaction. Currently around 5USD.  Wink
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September 16, 2020, 07:56:23 PM
 #14

Coinbase accepts Tether, look at this website: https://www.coinbase.com/price/tether. Are you sure that you have sent the correct USDT? I mean USDT that comes from this smart-contract address: https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7? Because there are so many fake USDT tokens that are used for shady activities.  Roll Eyes
He send USDT to coinbase ethereum's address and as far as I know which doesn't support any other tokens other than ethereum so there is no way to retrieve this unless the coinbase willing to help OP.

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jacafbiz
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September 16, 2020, 08:02:22 PM
 #15

As the title says i sent USDT to ETH address from Coinbase i own and funds didn't arrive of course but now i can't retrieve them and support is saying that in my region they can only support self help so no help from them.
If i had private key i could somehow retreive it but i see they don't provide that so i don't know what to do...any help would appreciated. Thanks

There is nothing you can do about this because the tokens is now in another address, CoinBase is in the best position to do thid, since they are no one in control of the address you sent to tokens to. I will advice you to keep sending them message maybe they will have change of heart, this is one thing I love Binance for their support is the best in the space by far

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September 16, 2020, 08:21:52 PM
 #16

Get to their support ASAP. And give a complete info like transaction hash
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September 16, 2020, 10:02:33 PM
 #17

As the title says i sent USDT to ETH address from Coinbase i own and funds didn't arrive of course but now i can't retrieve them and support is saying that in my region they can only support self help so no help from them.
If i had private key i could somehow retreive it but i see they don't provide that so i don't know what to do...any help would appreciated. Thanks

There is nothing you can do about this because the tokens is now in another address, CoinBase is in the best position to do thid, since they are no one in control of the address you sent to tokens to. I will advice you to keep sending them message maybe they will have change of heart, this is one thing I love Binance for their support is the best in the space by far

Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/

If there was only some magical way of exracting private key using only ETH Address hehe that would be great but if that was possible then everyone could be billioners i believe
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September 16, 2020, 10:28:27 PM
 #18

You can do nothing about that as the wallet's control has owned by coinbase. if they have already stated that if they will not help you in this case caused by it's your fault and you can do nothing to get back your money. As far as i know if some people have faced the same problem like you too.
Forget your money as it can't be accessed again by you.

I hope that you can learn something from here to do a double check when you are trying to send anything

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September 16, 2020, 10:32:27 PM
Last edit: September 16, 2020, 10:43:16 PM by tabas
 #19

Get to their support ASAP. And give a complete info like transaction hash
He just can't, it's stated on their rules that they won't recover wrong transfers.
Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/
I'm sorry with your loss but it's firmly stated on their rules. Some other exchange might help you retrieve the funds but it's Coinbase and they have a rule that if it's not their fault, no help.

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September 17, 2020, 01:14:32 AM
 #20

Get to their support ASAP. And give a complete info like transaction hash
He just can't, it's stated on their rules that they won't recover wrong transfers.
Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/
I'm sorry with your loss but it's firmly stated on their rules. Some other exchange might help you retrieve the funds but it's Coinbase and they have a rule that if it's not their fault, no help.


Yeah i guess so :/
Tether customer support also replied to keep this transaction ID etc and if Coinbase lists Tether i can get it back
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