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[duelbits]

It's fixed

Finally, I can see my favorite games on the nav-bar.

Anyway, I tried Red Tiger games with various IPs, and it seems some countries blocked on Red Tiger on Duelbits, but not on other casinos.
Problem solved, let's play

Glad all issues are resolved.

[1714928545]

1714928545

[1714928545]

1714928545

[Eureka_07]

Thanks duelbits, I've been able to log my account again,  I see other issues that had been resolved now, quick response and help. Plus, they gaved me some gift (promotional code), very generous!

Thanks sir!

[serjent05]

I was playing carnival queen and all of a sudden the game glitch as you can see in the image below.



I won on that spin when all of a sudden a message that I need to deposit money or decrease the wagered amount pop up.  I refreshed the page and the game does not continue but luckily, the amount won is credited.  This kind of server error is kinda annoying. 

[Kelvinid]

I was playing carnival queen and all of a sudden the game glitch as you can see in the image below.



I won on that spin when all of a sudden a message that I need to deposit money or decrease the wagered amount pop up.  I refreshed the page and the game does not continue but luckily, the amount won is credited.  This kind of server error is kinda annoying.  

Agree with that and the most annoying if the winning amount not reflected on your dashboard.

Anyway, this kind of error sometimes happening in common, it can be of server bug or also some internet interruptions. And this is a reason why it places a support team to help us when it comes like this and respond to our complaints. But as you have stated that it was credit, maybe I shouldn't have to send either.

[serjent05]

I was playing carnival queen and all of a sudden the game glitch as you can see in the image below.

image snipped..

I won on that spin when all of a sudden a message that I need to deposit money or decrease the wagered amount pop up.  I refreshed the page and the game does not continue but luckily, the amount won is credited.  This kind of server error is kinda annoying.  

Agree with that and the most annoying if the winning amount not reflected on your dashboard.

Anyway, this kind of error sometimes happening in common, it can be of server bug or also some internet interruptions. And this is a reason why it places a support team to help us when it comes like this and respond to our complaints. But as you have stated that it was credit, maybe I shouldn't have to send either.

Yeah the winnings were credited, but the annoying part is that I am not able to see the succeeding chains of the session since the game is like the return of kong where winning tiles disappeared and comes the new tile for the possible progressing wins.  Here is another error  from the same game



It glitches again after the spin got an initial winning of 30x at the start of its progression, it said to refresh the page for the game to continue but then it didn't after I refresh the page.  The winnings is also credited.

Well, aside from the annoying part, I am ok with it since other slots provider void winnings when their software glitches.

[Furious 7]

Yeah the winnings were credited, but the annoying part is that I am not able to see the succeeding chains of the session since the game is like the return of kong where winning tiles disappeared and comes the new tile for the possible progressing wins.  Here is another error  from the same game



It glitches again after the spin got an initial winning of 30x at the start of its progression, it said to refresh the page for the game to continue but then it didn't after I refresh the page.  The winnings is also credited.

Well, aside from the annoying part, I am ok with it since other slots provider void winnings when their software glitches.

Well, this problem must be resolved quickly because of fear when later after we play a bet and it is not credited, it is still better if you win is credited, a bug problem or the team server handles if the internet connection is forced we must realize that our fault.

In this round of course you annoy us in carnival queens and I know they just finished their version 2.0 maybe there are still a few bugs that haven't been resolved.

[serjent05]

Well, this problem must be resolved quickly because of fear when later after we play a bet and it is not credited, it is still better if you win is credited, a bug problem or the team server handles if the internet connection is forced we must realize that our fault.

In this round of course you annoy us in carnival queens and I know they just finished their version 2.0 maybe there are still a few bugs that haven't been resolved.

I think the error is on the provider's side since this is a third party game.  Now that I think of it, it is kinda scary when one hit a scatter bonus then the game glitches and after reloading, it just credited the winnings but does not continue the bonus round. Btw,  I was trying my luck on the deposit race that time I experienced this glitch..  Sadly, my fund got depleted even before I got a reasonable win to join the contest .  

[duelbits]

That issue with carnival kings is not from our side, we can't do anything about that unfortunately. I have asked for more information from the provider though. Will update as soon as I know.

[duelbits]

We have something crazy planned for December! Be on the lookout for some teasers! 

[duelbits]

The month of giving is just around the corner, December 1st is near  

$500 giveaway - https://twitter.com/Duelbits/status/1333091124777529350

[duelbits]

A few hours until everybody is able to see what we have been working on for December. Hope you all like it 

[JooBra]

A few hours until everybody is able to see what we have been working on for December. Hope you all like it 

I'm having high hopes. Lets see how this ends. 1 December is going to be very important day in crypto world in 2020.

[BitcoinHunt3r]

Is this problem from the provider? yeah it annoys me sometimes actually I also played this game on other sites but never experienced this kind of problem
I hope  duelbits can solve this problem or report it to the provider

[duelbits]

Is this problem from the provider? yeah it annoys me sometimes actually I also played this game on other sites but never experienced this kind of problem
I hope  duelbits can solve this problem or report it to the provider

Did you experience this about 45 minutes ago? We're doing some updates internally in preparation for December 1st. Sorry for that. 

[gadado]

It is good that you inform people about the situation so that they know that it is being worked on.
Such technical problems always occur, the most important thing is that the customers are kept informed through this channel.

[BitcoinHunt3r]

Is this problem from the provider? yeah it annoys me sometimes actually I also played this game on other sites but never experienced this kind of problem
I hope  duelbits can solve this problem or report it to the provider

https://i.imgur.com/3ysgIjx.jpg

Did you experience this about 45 minutes ago? We're doing some updates internally in preparation for December 1st. Sorry for that. 

Yes you are right, at the same time I posted a screenshot here
If that's the case I have an idea, so when your team wants to update something there, at least publish a notification on the site
for example, such as notifications on deposits / withdrawals in the top right corner so users don't have to ask any more questions.

[Cacingkemi]

Something about a maintenance notification would also be easier. They are probably working on it now. It could also be related to a software provider, and that this malfunction is currently only with that provider?
I can imagine that it is a bit of a shock when you see that message, but it is innocent in my opinion.

[BitcoinHunt3r]

Something about a maintenance notification would also be easier. They are probably working on it now. It could also be related to a software provider, and that this malfunction is currently only with that provider?
I can imagine that it is a bit of a shock when you see that message, but it is innocent in my opinion.

Situations can be different for everyone, it happened to me a few hours ago and I was in a losing state of course my irritation increased I am sure you have experienced it 
Luckily in the next round I got something big so my irritation disappeared instantly 

[duelbits]

Something about a maintenance notification would also be easier. They are probably working on it now. It could also be related to a software provider, and that this malfunction is currently only with that provider?
I can imagine that it is a bit of a shock when you see that message, but it is innocent in my opinion.

Situations can be different for everyone, it happened to me a few hours ago and I was in a losing state of course my irritation increased I am sure you have experienced it  
Luckily in the next round I got something big so my irritation disappeared instantly  

Congratulations on your win. This update has been a secret up until now. We didn't want to give anything away, that's why no maintenance page was shown, sorry for that.

[duelbits]

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