Ministry of Civil Aviation has issued the following directions to Aviation Companies :
1. Minimum 60% of seats on any flight to be allocated free of charge to ensure fair access
2. Passengers travelling on the same PNR to be seated together, preferably in adjacent seats
3. Carriage of sports equipment and musical instruments to be facilitated in a transparent and passenger-friendly manner, subject to applicable safety and operational regulations. Airlines shall also bring out clear, transparent policies for carriage of pets.
4. Strict adherence to passenger rights framework, particularly in cases of delays, cancellations and denied boarding
5. Prominent display of passenger rights across airline websites, mobile applications, booking platforms, and airport counters
6. Clear communication of passenger entitlements in regional languages to ensure wider accessibility and awareness
Just 1 question how a company supposed to make money if 60% of the product is free.
Source :
https://x.com/MoCA_GoI/status/2034131048519647309
