Question: Is bitplastic.com a scam?

[so142001]

I just found bitplastic.com through a few advertisement points and I am wondering if or not they are a scam. Is there anyone out there that has used them successfully?

Places that I found their site on:

https://twitter.com/ATMBitcoin
http://com-http.us/coins/unc/
https://plus.google.com/+Bitplastic/videos

Bitplastic smells very fishy to me.

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[Revolution]

Not the right section at all for this.

[svennand]

Would stay away for a small while till its either confirmed not an scam, or they get their shit together!

Wrote my experience here:
https://bitcointalk.org/index.php?topic=422317.new#new

[moriartybitcoin]

I understand there are a LOT of scams in the Bitcoin world these days and the knee-jerk reaction is to scream SCAM at the top of your lungs.

Now, I have addressed this user numerous times, and I am still willing to investigate what happened.  Frankly, I am quite confused.

The user claims to have sent 1 BTC to his BitPlastic account.  But his BitPlastic deposit address shows nothing:
https://blockchain.info/address/1MwNHaJ5trhjMP1E5z3rRawrh22sCaQyoX

The 0.001 btc was a test deposit I sent to make sure his address was working, and it is.

I own 50+ bitcoin sites (BitPlastic, BitLaunder.com, BitArmored.com, CoinChimp.com, BitBing.com, BitForum.org, BitSweeps.com, BitListing.com and many, many more).  I am not in the business of ripping someone off for a measly 1 btc which would simply ruin my reputation.  It is far more profitable to run a legitimate business than a scam.

I am more than happy to post a screen-capture of this user's account as well. And I am also happy to keep investigating and I would like to address the complaint publicly, since he has made the scam accusation public.

If something has gone wrong with our service the user will be refunded. I just can't see what the problem is; it appears no funds were ever received.

Michael Moriarty

[svennand]

I understand there are a LOT of scams in the Bitcoin world these days and the knee-jerk reaction is to scream SCAM at the top of your lungs.

Now, I have addressed this user numerous times, and I am still willing to investigate what happened.  Frankly, I am quite confused.

The user claims to have sent 1 BTC to his BitPlastic account.  But his BitPlastic deposit address shows nothing:
https://blockchain.info/address/1MwNHaJ5trhjMP1E5z3rRawrh22sCaQyoX

The 0.001 btc was a test deposit I sent to make sure his address was working, and it is.

I own 50+ bitcoin sites (BitPlastic, BitLaunder.com, BitArmored.com, CoinChimp.com, BitBing.com, BitForum.org, BitSweeps.com, BitListing.com and many, many more).  I am not in the business of ripping someone off for a measly 1 btc which would simply ruin my reputation.  It is far more profitable to run a legitimate business than a scam.

I am more than happy to post a screen-capture of this user's account as well. And I am also happy to keep investigating and I would like to address the complaint publicly, since he has made the scam accusation public.

If something has gone wrong with our service the user will be refunded. I just can't see what the problem is; it appears no funds were ever received.

Michael Moxx

Guess you are refering to me.
Like i earlier stated before editing the post, i do not go up on the hill screaming scam without reason, but when the customer service ended up just ignoring me...
And funds still gone, then i bloody hell did  

That beeing said, if we get this resolved i will go over and edit my posts.

Information from my end:

1BTC sent to the current address that was in my account at bitplastic:
Status: 2958 bekreftelser
Date: 16.03.2014 09:35
To: 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ
Debet: -1.00 BTC
Transaction fee: -0.001 BTC
Sum: -1.001 BTC
Transaction-ID: 5628c79ef5e0671b8ad804d5addab883778a3fb7104757605ed7671dc7be3633

My communication on the website support:

From: (Customer)
Date: March 18, 2014 at 14:06

Hi.\r\nI transfered 1BTC to test my new card. Transfered to 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ which was the adress noted on my page on bitplastic.\r\nTX ID: 5628c79ef5e0671b8ad804d5addab883778a3fb7104757605ed7671dc7be3633-000\r\n\r\nAccording to the web page the coins should be registered after 3 confirms.\r\nIt has now been 389 Confirms and still nothing registered in my account.\r\nI also note that the deposit address now have changed several times??\r\n\r\nPlease assist in getting this sorted as i would like to test out my new card
From: Customer Support
Date: March 18, 2014 at 19:57

I talked to techs. They are making some security improvements to\r\nprevent hacking, and apparently the software is having trouble picking\r\nup incoming deposits. I confirmed that your deposit hit our wallet just fine. There is no chance the funds will be lost, but it might take up to 24 more hrs for\r\nyour account to be updated. I could update your account manually, but\r\nthen you would get a double-credit when the software finds the\r\ndeposit. Again, nothing to worry about, and I do apologize for the problem. We\r\nare always trying to improve security and in this case it has caused a\r\nsmall temporary bug

From: (Customer)
Date: March 21, 2014 at 04:50

Been 48 hours since you said it could take up to 24 more hours.\r\nNot to mention 5days since inital transfer!
From: (Customer)
Date: March 24, 2014 at 06:15

3 More days without any bitcoin, and without any reply from you guys.
From: Customer Support
Date: March 24, 2014 at 20:28

Hi, I do not see any transfer to your card. When did you make the transfer and how much? email me at moriarxx@gmail.com
From: (Customer)
Date: March 27, 2014 at 04:10

Test
From: (Customer)
Date: March 27, 2014 at 04:11

Having issues responding, only get crappy stopped cause it might be an attack! When i try to post an large amount of information.\r\n\r\nYou guys confirmed the deposit earlier! but blamed technical stuff for not beeing registered on my account yet. said it would take up to 24 hours to fix this. This was over an week ago! Look at TXid in earlier communication, Since i cant post it again for some reason
From: Customer Support
Date: March 27, 2014 at 14:53

you cannot send special characters through support ticket system because we have hacking prevention in place. you can always just email moriaxx@gmail.com
From: (Customer)
Date: March 29, 2014 at 17:34

Ive emailed to that adress, no response. Still no funding on my account!

Email correspondanse:

Move to Inbox More
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Support Reply (#MYH9Z7Q) Still nothing!
Inbox
x

BitPlastic Support via sendgrid.me
Mar 25

to me
Hi ,

A reply has been added to the support request you submitted, which may be found below.  If needed, you may reply directly to this e-mail, and your message will be appended to the support ticket.

Date Sent:    March 24, 2014
Subject:      Still nothing!


---------- Message Contents ----------


Hi, I do not see any transfer to your card. When did you make the transfer and how much?  email me at moriarxx@gmail.com

-- END --

Svenn-André <xxx@gmail.com>
Mar 25

to MYH9Z7Q
You are kidding right?

Heres the last message i got from you guys:

I talked to techs. They are making some security improvements to\r\nprevent hacking, and apparently the software is having trouble picking\r\nup incoming deposits. I confirmed that your deposit hit our wallet just fine. There is no chance the funds will be lost, but it might take up to 24 more hrs for\r\nyour account to be updated. I could update your account manually, but\r\nthen you would get a double-credit when the software finds the\r\ndeposit. Again, nothing to worry about, and I do apologize for the problem. We\r\nare always trying to improve security and in this case it has caused a\r\nsmall temporary bug

It was transfered to the account through payment adress: 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ as stated on the page. TX id: 5628c79ef5e0671b8ad804d5addab883778a3fb7104757605ed7671dc7be3633-000  

You guys confirmed that you had recieved the 1BTC, but blamed technical issues with it not showing on my page, and that it would be fixed within 24 hours...  


Mail Delivery Subsystem <mailer-daemon@googlemail.com>
Mar 25

to me
Delivery to the following recipient failed permanently:

     MYH9Z7Q@tickets.bitplastic.com

Technical details of permanent failure:
DNS Error: Domain name not found

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20120113;
        h=mime-version:in-reply-to:references:date:message-id:subject:from:to
         :content-type;
        bh=TdmwZM7LxZu5f4Pa73+Tt2lFI7bu2UVbfqlTvajuKRo=;
        b=UWeOdLeJRugCj42zt8qSDKSwq3IBISfnEPEb0TyLUltDxG1JYAono8djauliO3gTqT
         gOaKY+lBM7I4W5UhZWjjF4aKo5yCF5erSjG3aVHzNvmFtvAPxzOfWsCfzYqhRYCpmAzo
         GKhj8qR6cGkO+rc8E15+E44dbhmuX58Bp3OCgfEOI9NoxjaBvgYcONQ8E8w3E1Mofgpi
         p0Em57nbRV2e/CYIXtZxaw2iOOZK+GaohsWiOgJ3IyElNa+W6d2O7MtEqF2K/K4B4YNl
         rWjOTdf5uPz2hiW3ADVL1t9WwwGFWJMyBOJCz/RzTXOQaXjFCGpkeBcZXFn0tMXK1fm7
         W4Cg==
MIME-Version: 1.0
X-Received: by 10.182.233.201 with SMTP id ty9mr32487852obc.29.1395758617926;
 Tue, 25 Mar 2014 07:43:37 -0700 (PDT)
Received: by 10.76.155.167 with HTTP; Tue, 25 Mar 2014 07:43:37 -0700 (PDT)
In-Reply-To: <144f6a64891.5bdf.12e30d9@ismtpd-032>
References: <144f6a64891.5bdf.12e30d9@ismtpd-032>
Date: Tue, 25 Mar 2014 15:43:37 +0100
Message-ID: <CACyLkaeN1eym1WPxJKapJm=DBamYfgoTs_oCa0x1Yqbn-hbVmA@mail.gmail.com>
Subject: Re: Support Reply (#MYH9Z7Q) Still nothing!
From: =?ISO-8859-1?Q?Svenn=2DAndr=E9_?= <xxx@gmail.com>
To: MYH9Z7Q@tickets.bitplastic.com
Content-Type: multipart/alternative; boundary=001a11c1c5089d87b304f56f60c0


Svenn-André <xxx@gmail.com>
Mar 25

to moriarty.bitco.

---------- Forwarded message ----------
From: Svenn-André <xxx@gmail.com>
Date: Tue, Mar 25, 2014 at 3:43 PM
Subject: Re: Support Reply (#MYH9Z7Q) Still nothing!
To: MYH9Z7Q@tickets.bitplastic.com


You are kidding right?

Heres the last message i got from you guys:

I talked to techs. They are making some security improvements to\r\nprevent hacking, and apparently the software is having trouble picking\r\nup incoming deposits. I confirmed that your deposit hit our wallet just fine. There is no chance the funds will be lost, but it might take up to 24 more hrs for\r\nyour account to be updated. I could update your account manually, but\r\nthen you would get a double-credit when the software finds the\r\ndeposit. Again, nothing to worry about, and I do apologize for the problem. We\r\nare always trying to improve security and in this case it has caused a\r\nsmall temporary bug

It was transfered to the account through payment adress: 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ as stated on the page. TX id: 5628c79ef5e0671b8ad804d5addab883778a3fb7104757605ed7671dc7be3633-000  

You guys confirmed that you had recieved the 1BTC, but blamed technical issues with it not showing on my page, and that it would be fixed within 24 hours...  


On Tue, Mar 25, 2014 at 1:31 AM, BitPlastic Support <support@bitplastic.com> wrote:
Hi ,

A reply has been added to the support request you submitted, which may be found below.  If needed, you may reply directly to this e-mail, and your message will be appended to the support ticket.

Date Sent:    March 24, 2014
Subject:      Still nothing!


---------- Message Contents ----------


Hi, I do not see any transfer to your card. When did you make the transfer and how much?  email me at moriaxx@gmail.com

-- END --




Michael M
Mar 31

to me
Hi,

Again, I don't see any transfer to your card. When did you request a
transfer and how much was it for ??


Svenn-André <xxx@gmail.com>
Mar 31

to Michael
i transfered btc to my account, havent transfered from account to card
yet. check tx id to check the transfer that was done 16.march
still no funds are added to the account.

Sendt fra min iphone

> Den 31. mars 2014 kl. 17:51 skrev Michael M <moriarxx@gmail.com>:


Michael M
Apr 2

to me
Hi,

I will investigate but I need to know:

1. address where you sent the btc
2. amount
3. date
4. transaction ID

Thanks

On Mon, Mar 31, 2014 at 9:19 AM, Svenn-André

Svenn-André <xxx@gmail.com>
Apr 2

to Michael
Status: 2958 bekreftelser
Date: 16.03.2014 09:35
To: 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ
Debet: -1.00 BTC
Transaction fee: -0.001 BTC
Sum: -1.001 BTC
Transaction-ID: 5628c79ef5e0671b8ad804d5addab883778a3fb7104757605ed7671dc7be3633


Svenn-André <xxx@gmail.com>
Apr 7

to Michael
You forgot about me?


Svenn-André <xxx@gmail.com>
Apr 13 (13 days ago)

to Michael
Well i guess the whole thing is a big scam scam.
Ill start spreading the word.

   
Click here to Reply or Forward


Newer mail i got last night:

Your message has been sent.
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bitplastic thread
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Michael M
11:32 PM (9 hours ago)

to me
correct your thread on bitcointalk and I will pay out out of my own pocket and take the loss


Svenn-André <xxx@gmail.com>
12:02 AM (9 hours ago)

to Michael
Sure, but i would correct the thread if you guys just responded to my complaint and sorted the issue. I have given you the amount,adress from/to and the tx id.
Which should help you guys unfold what has happened and correct my account balance.

Instead i got the silent threatment.
If you guys pay back my btc, i will of course correct the threads and make note of it there:)

Sendt fra min iphone

Den 25. apr. 2014 kl. 23:32 skrev Michael M <moriaxxn@gmail.com>:


Michael M
6:15 AM (3 hours ago)

to me
Hi,

What I don't understand is that when I check your deposit address on BitPlastic I don't see anything there. I just sent 0.001 to that address and it showed up fine. So I don't understand why 1 btc wouldn't have shown up if you sent to that address?

https://blockchain.info/address/1MwNHaJ5trhjMP1E5z3rRawrh22sCaQyoX


Michael M
6:21 AM (3 hours ago)

to me
Screaming 'SCAM' is rather irresponsible these days. We have 10,000+ clients and own 50+ bitcoin websites. It is hardly in our interest to steal your 1 btc!

I don't understand where your 1btc went.  It certainly did not go to BitPlastic because we can see all transactions publicly in the blockchain.  Is it not possible that you sent it to a wrong address?


Michael M
7:00 AM (2 hours ago)

to me
On Fri, Apr 25, 2014 at 9:15 PM, Michael M <moriarxx@gmail.com> wrote:
https://blockchain.info/address/1MwNHaJ5trhjMP1E5z3rRawrh22sCaQyoX

Since you have tarnished my reputation already with an accusation let us address this publicly here and resolve the issue:

https://bitcointalk.org/index.php?topic=528623.new#new


Svenn-André <xxx@gmail.com>
9:23 AM (0 minutes ago)

to Michael
No problem cleaning up in public. I have responded in the thread.

[svennand]

Hi,

What I don't understand is that when I check your deposit address on BitPlastic I don't see anything there. I just sent 0.001 to that address and it showed up fine. So I don't understand why 1 btc wouldn't have shown up if you sent to that address?

https://blockchain.info/address/1MwNHaJ5trhjMP1E5z3rRawrh22sCaQyoX


Michael M

Well i didnt send to that specific address, as i said in support center correspondance.
The sending address on the website changed several times in that time period.

Which i addressed but were calmed down since you guys stated that you had registered the transaction and assured me that the funds were not lost.

[moriartybitcoin]

can you please provide the address that you sent the 1 btc to? And post it here, thanks

[lunswor]

can you please provide the address that you sent the 1 btc to? And post it here, thanks

He's posted the transaction details above in a previous post. You can see everything you need to there.

[svennand]

can you please provide the address that you sent the 1 btc to? And post it here, thanks

It was in the post.
I sent it to 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ, as told on bitplastic account page.

[moriartybitcoin]

I see the 1 btc you sent to that address. Unfortunately, that address has nothing whatsoever to do with BitPlastic. It is not, and never was, an address on our system.

I speculate you entered the wrong Bitcoin address when you sent. People copy and paste incorrect addresses all the time. I don't know where that address came from, but it didn't come from us.  Of that I am completely certain.

I'll send you the 1btc you claim you lost just to get rid of this complaint thread which is hurting my rep.  However, I am cancelling your BitPlastic card and banning you from the network of 50+ sites that I own.

Send me your Bitcoin address where you want the 1btc sent.  I'll pay you out of pocket just to get rid of this bogus complaint.

Michael Moriarty

[BurtW]

I am not so sure I would pay for the lost 1 BTC just yet...

Interesting history here:

https://blockchain.info/address/1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

Looks like it may be a blockchain.info wallet or another wallet that, like the blockchain.info wallet, sends it's change back to the same address.

3.004 BTC was removed from this address:

https://blockchain.info/tx/b01d528e34c2496b3d979079da61efd4b4a04501a731437bfab55036694c9b74

Then sent through a mixer of some sort here:

https://blockchain.info/tx/d942288b53a0c41082425bde589f4a7fcebf0310727d725947db1b810414798a

Then, coinbox.me just put more BTC into this address:

https://blockchain.info/tx/5f53c07933ff930bfa2a1a5b64f122c6d9b07326a784526eca61889800a22584

Whoever actually owns the address 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

Has an interesting coinbox.me account here:  

http://coinbox.me/?a=1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ is pretty obviously a personal account, not a deposit account for a business like bitplastic, and whoever owns it took/has the missing 1 BTC.

[svennand]

I see the 1 btc you sent to that address. Unfortunately, that address has nothing whatsoever to do with BitPlastic. It is not, and never was, an address on our system.

I speculate you entered the wrong Bitcoin address when you sent. People copy and paste incorrect addresses all the time. I don't know where that address came from, but it didn't come from us.  Of that I am completely certain.

I'll send you the 1btc you claim you lost just to get rid of this complaint thread which is hurting my rep.  However, I am cancelling your BitPlastic card and banning you from the network of 50+ sites that I own.

Send me your Bitcoin address where you want the 1btc sent.  I'll pay you out of pocket just to get rid of this bogus complaint.

Michael Moriarty

I felt this one comming... If your gonna ban and cancel my account/card you might as well refund the 0.2 cost for the card to...

Im 100% sure that i copied that address from the websit (regret not taking screenshot).
I also noted that the address changed several times (about 3-5 times) within 24-48 hours,
Which is why i contacted you guys since it was worrying that the address kept changing and no funds were registered even though the confirmed were above required.

I would have been more proactive with documenting the phenonemon, but given that your support said "no worries" and that they had "registered the incoming transaction", i took no further actions.

Guess you guys should check the system for hack exploits or db/wallet jibbrish.

Either way, i honestly have had enough about the whole thing.

Refund me the 1BTC (transfered funds), and 0.2BTC (for the bitplastic card you are gonna cancel),
And i'll be an happy camper, and remove the scam warnings around here.

[svennand]

I am not so sure I would pay for the lost 1 BTC just yet...

Interesting history here:

https://blockchain.info/address/1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

Looks like it may be a blockchain.info wallet or another wallet that, like the blockchain.info wallet, sends it's change back to the same address.

3.004 BTC was removed from this address:

https://blockchain.info/tx/b01d528e34c2496b3d979079da61efd4b4a04501a731437bfab55036694c9b74

Then sent through a mixer of some sort here:

https://blockchain.info/tx/d942288b53a0c41082425bde589f4a7fcebf0310727d725947db1b810414798a

Then, coinbox.me just put more BTC into this address:

https://blockchain.info/tx/5f53c07933ff930bfa2a1a5b64f122c6d9b07326a784526eca61889800a22584

Whoever actually owns the address 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

Has an interesting coinbox.me account here:  

http://coinbox.me/?a=1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ is pretty obviously a personal account, not a deposit account for a business like bitplastic, and whoever owns it took/has the missing 1 BTC.

Guess bitplastic might have had an breach?
Cause 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ was the address that were on the welcoming member area
I regret not noting all the other addresses that were posted there in the upcoming hours.

[BurtW]

Guess bitplastic might have had an breach?
Cause 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ was the address that were on the welcoming member area
I regret not noting all the other addresses that were posted there in the upcoming hours.

If true then some of these other deposits to this same address might also be lost:

Code:

2a4f3645eed5a57c32459a533190ed6c6e664eafcd3a9999e956a40a4a62d76b  0.52748884 BTC

9664eac116d5dbb6d0ac930c539a61358deef3243ca892daee91c553b0c80045  0.25 BTC

d45feb0e86743575746cb4f7db37379826f08c1ef404358736a2dca1e23b1a8c  0.25 BTC

3e0eee289ea8e43986b517767a0e1e4cdd3b8536de522400e6d72c92e29bf9a9  0.0134 BTC

8833ac40586b1faf3276acfdc7a1575ce6a9c34187de2c9385fadef3f76fa8df  0.52748884 BTC

7d242af6d63243a4a07af5b37b1991f26675e8dcc4a6d2fc171991c2d805506a  0.03159 BTC

b99bcde623b558b8b32d9ed5cf2e4c33b7cffd6c57de3e683b245d5f0b829579  0.2614 BTC

47e2463d08d794839d5457034d5cf249e7a34744b8e367ba7b2690cced7f54c8  0.1428887 BTC

Anyone else complaining about lost BTC?

[svennand]

Guess bitplastic might have had an breach?
Cause 1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ was the address that were on the welcoming member area
I regret not noting all the other addresses that were posted there in the upcoming hours.

If true then some of these other deposits to this same address might also be lost:

Code:

2a4f3645eed5a57c32459a533190ed6c6e664eafcd3a9999e956a40a4a62d76b  0.52748884 BTC

9664eac116d5dbb6d0ac930c539a61358deef3243ca892daee91c553b0c80045  0.25 BTC

d45feb0e86743575746cb4f7db37379826f08c1ef404358736a2dca1e23b1a8c  0.25 BTC

3e0eee289ea8e43986b517767a0e1e4cdd3b8536de522400e6d72c92e29bf9a9  0.0134 BTC

8833ac40586b1faf3276acfdc7a1575ce6a9c34187de2c9385fadef3f76fa8df  0.52748884 BTC

7d242af6d63243a4a07af5b37b1991f26675e8dcc4a6d2fc171991c2d805506a  0.03159 BTC

b99bcde623b558b8b32d9ed5cf2e4c33b7cffd6c57de3e683b245d5f0b829579  0.2614 BTC

47e2463d08d794839d5457034d5cf249e7a34744b8e367ba7b2690cced7f54c8  0.1428887 BTC

Anyone else complaining about lost BTC?

Would be interesting to know.

Forgot my bitcoin address btw: 1DikXbvQxaGz6QP6T5f5whFJ1XXt2P4Ys2

Let me assure you guys im not trying to scam anyone here.
Ive been an respected member (primary on the feathercoin forum as Admin, spent the last year helping people out there with over 1500posts, traveled to England to meet the members etc), also earlier been an part of nut2pools (one of the more respected pools).
It makes absolutely no sense in tainting my name or nut2pools for that matter for ONE freaking BTC...

[BurtW]

I see the 1 btc you sent to that address. Unfortunately, that address has nothing whatsoever to do with BitPlastic. It is not, and never was, an address on our system.

Most of the coins sent to the address in question:

https://blockchain.info/address/1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

were then sent through a mixer.

Can you please look at this transaction:

https://blockchain.info/tx/d942288b53a0c41082425bde589f4a7fcebf0310727d725947db1b810414798a

and see if you recognize the mixing method as one of your own mixers here:  https://bitlaunder.com

[svennand]

I see the 1 btc you sent to that address. Unfortunately, that address has nothing whatsoever to do with BitPlastic. It is not, and never was, an address on our system.

Most of the coins sent to the address in question:

https://blockchain.info/address/1E7CAq17dJVsjx7XJjrdNkYyALbRadWWaZ

were then sent through a mixer.

Can you please look at this transaction:

https://blockchain.info/tx/d942288b53a0c41082425bde589f4a7fcebf0310727d725947db1b810414798a

and see if you recognize the mixing method as one of your own mixers here:  https://bitlaunder.com

Thank you for helping out in this matter. Your detective work is much appriciated

[BurtW]

Thank you for helping out in this matter. Your detective work is much appriciated

I have looked over the web site at https://bitplastic.com/ and I really like the whole idea and I hope it is not a scam.

The fact that they have offered to refund the lost BTC is a good sign.

I may try the web site myself.

This is a service that (assuming it is not a scam) we could really use here in the Bitcoin community.

Signed up and got an empty address - good sign, the address that svennand sent his 1 BTC to would have show up as already used if he had checked.  I don't mean to say he should have checked as people normally do not check these little details.

[svennand]

Thank you for helping out in this matter. Your detective work is much appriciated

I have looked over the web site at https://bitplastic.com/ and I really like the whole idea and I hope it is not a scam.

The fact that they have offered to refund the lost BTC is a good sign.

I may try the web site myself.

This is a service that (assuming it is not a scam) we could really use here in the Bitcoin community.

I could not agree more, which is why i went there and ordered me an card.
which made the dissapointment even greater when things went where they did, lets hope they figure it out.

Its even more annoying when i got the reply from them saying that everything was fine and that they had gotten the payment to the wallet, only to now say. We know nothing of this spoken address.

From: Customer Support
Date: March 18, 2014 at 19:57

I talked to techs. They are making some security improvements to\r\nprevent hacking, and apparently the software is having trouble picking\r\nup incoming deposits. I confirmed that your deposit hit our wallet just fine. There is no chance the funds will be lost, but it might take up to 24 more hrs for\r\nyour account to be updated. I could update your account manually, but\r\nthen you would get a double-credit when the software finds the\r\ndeposit. Again, nothing to worry about, and I do apologize for the problem. We\r\nare always trying to improve security and in this case it has caused a\r\nsmall temporary bug

[BurtW]

Yes, I think that moriartybitcoin needs to explain that email.

moriartybitcoin?