I see they are in control of things like what i see is the email sharing some of the things that happened to kucoin, i still believe that kucoin will come back strong in the near future because of the position of They, though people are careful when transferring money or transacting on Kucoin, now i can also deposit and withdraw via some of the top coins and maybe soon they will be back in operation complete with exchange.
Well,,, what can we say? Centralized company, and like any good business, they take care of themselves first and their employees. Like it or not, users and customers are the last people to be thought of their welfare,,, profit right?
We should never be surprised and in fact should expect this to happen all the time with CEXs and any company. Learn lessons, move on, never leave money anywhere.