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Author Topic: [ANN] InstaEx - Instant Crypto Exchange which respects your privacy 🔒  (Read 192 times)
instaex (OP)
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November 11, 2020, 03:48:23 PM
Last edit: November 17, 2020, 10:48:54 AM by instaex
 #1

Hi there

We would like to introduce official bitcointalk account of InstaEx

We are non custodial instant crypto exchange with no KYC requirements or limits on amount you can trade. Give us a try: https://instaex.io

Some reasons to try us:

  • Instant - Exchanges usually take less than 5 minutes to complete
  • Anonymous - No Google analytics or live chat widget that tracks
  • Unlimited - No limits on amount you can trade
  • Fixed Rate - Fixed Rate valid for 2 hours. We do't want to trick you with floating rates
  • Non custodial - Not your keys, not your crypto. With InstaEx you hold the funds, not us
  • Supported Coins - 190+ coins/tokens you can exchange
  • Minimal UI - We don't like to overcomplicate things
  • Trusted - Operational since 2017 (previously as Coinwale)

Still confused? Place a small order for as low as 0.005 BTC and see for yourself.

Trying our exchange for the first time?
1. Try our exchange and write a small review in this thread (good or bad)
2. Mention your order id and bitcoin adress
3. We will pay you $5 in BTC (For first 20 valid reviews only)

Stay in touch with us:

Live chat - https://instaex.io
Facebook - https://www.facebook.com/instaex.io
Twitter - https://twitter.com/instaex_io
slapper
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November 11, 2020, 03:58:34 PM
 #2

0.005 is not a small order. It is currently equivalent to 78$. I will think twice before testing your website


No transaction has been made yet

Though, I have just checked your website. Quite good up to now. Very fast and smooth with my low internet connection. Having both twitter and facebook surely increase people' awareness.

At the moment, 1 bitcoin is equal to 33.9 eth without fee while the rate is 32.5 at your site. Quite high, I think. But the point is that we remain anonymous after making transaction. This can be acceptable

Hope that your business will prosperous

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instaex (OP)
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November 12, 2020, 03:47:36 AM
Last edit: November 12, 2020, 05:16:58 AM by instaex
 #3

0.005 is not a small order. It is currently equivalent to 78$. I will think twice before testing your website

I agree, we will see what we can do to lower minimum amount.

Quote
No transaction has been made yet

We are about to reach 500+ BTC in total volumes. I cant copy paste order url here unfortunately due to users privacy concerns. Btw, most popular pair on our exchange is BTC to XMR

Quote
At the moment, 1 bitcoin is equal to 33.9 eth without fee while the rate is 32.5 at your site. Quite high, I think.

If you notice, our rates are fixed while most of the instant exchanges offer floating rates. We are talking risks in this volatile market. Also we will more than happy to provide much better rate if the volume of transaction is more than 0.5+ BTC. Users can contact on live chat to avail better rates.

Quote
Hope that your business will prosperous

Thank you
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November 12, 2020, 07:57:04 AM
 #4

Your exchange rates are higher than the average that can be obtained in many platforms, which means that you can use these platforms to make exchange deal and benefit from the rest.

  • Can you prove your association with http://bittrust.org/coinwale?
  • How will anonymous transactions work? Will you use mixers?
  • How will you cover the cost of making unlimited exchanges? Do you have enough liquidity?

good luck with your business
instaex (OP)
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November 12, 2020, 08:42:38 AM
Last edit: November 13, 2020, 01:23:25 PM by instaex
 #5

Your exchange rates are higher than the average that can be obtained in many platforms, which means that you can use these platforms to make exchange deal and benefit from the rest.

  • Can you prove your association with http://bittrust.org/coinwale?
  • How will anonymous transactions work? Will you use mixers?
  • How will you cover the cost of making unlimited exchanges? Do you have enough liquidity?

good luck with your business

1. They offer better rates because their rates are floating, we offer fixed rates for 2 hours and take all the risk in this volatile market. If you take a look at most of our competition's fixed rates, we are offering more or less same rates (P.S. Their rates are fixed for 30 mins max). On top of that they may ask for KYC/AML documents which we don't.
2. You can visit coinwale.com and it should redirect to InstaEx. Also our Trustpilot account has old reviews from coinwale.
3. We don't track you or ask for KYC/AML documents - simple?
4. We have partnered with some liquidity providers.

Would love to answer more questions Smiley

Happy exchanging!
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November 16, 2020, 02:36:23 PM
 #6

  • Unlimited - No limits on amount you can trade
I agree, we will see what we can do to lower minimum amount.
Minimum Amounts
There are no upper limits for cryptocurrency exchanges on InstaEx. But in order to transfer coins from one address to another, blockchain requires to pay so called Miner Fee, so InstaEx has a minimal transaction volume to cover it.
I strongly believe that the first highlighted quote isn't an accurate representation of how your exchange works...
- It's not just the minimum amount. I tried typing a ridiculous amount [it varies for each pair] in the "You Send" field and I got zero in the "You Get" field.

5.3 Minimum Refund Amounts
For deposits less than a certain amount, InstaEx does not provide refunds. The amount of this minimum is determined at the discretion of InstaEx. Users are advised not to use the service for orders of the size of 30$ or less.
Care to explain why refunds aren't given for smaller amounts? Too much hassle for less unfortunate users?

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November 16, 2020, 05:06:11 PM
 #7

5.3 Minimum Refund Amounts
For deposits less than a certain amount, InstaEx does not provide refunds. The amount of this minimum is determined at the discretion of InstaEx. Users are advised not to use the service for orders of the size of 30$ or less.
Care to explain why refunds aren't given for smaller amounts? Too much hassle for less unfortunate users?

you found a good point. Would a rules like this make cases of scam and obtaining money legal? Or will they be considered scammers if they do not refund the money?

Such hidden rules with the platform that do not have a history will make many people think before giving it a try or using it in the long term. If you want to gain confidence, delete this part.
instaex (OP)
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November 17, 2020, 03:26:16 AM
Last edit: November 17, 2020, 06:58:34 AM by instaex
 #8

I strongly believe that the first highlighted quote isn't an accurate representation of how your exchange works...
- It's not just the minimum amount. I tried typing a ridiculous amount [it varies for each pair] in the "You Send" field and I got zero in the "You Get" field.

No exchanges return 0 amount, you must have hit rate limiting and hence got 0. I will ask our developers to improve error message.

If you are still getting zero in "You get" field, please post pair and amount here, I will get this fixed asap.

Care to explain why refunds aren't given for smaller amounts? Too much hassle for less unfortunate users?

We will refund any amounts (small or big) and in most cases will conver miner fee. But we cannot process refunds that are (very) very small - for example when miner fee is way more than the amount user has sent mistakenly.

In any case, I was ask to get this updated asap. Thanks
instaex (OP)
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November 17, 2020, 10:44:11 AM
 #9

you found a good point. Would a rules like this make cases of scam and obtaining money legal? Or will they be considered scammers if they do not refund the money?

Such hidden rules with the platform that do not have a history will make many people think before giving it a try or using it in the long term. If you want to gain confidence, delete this part.

We have removed that part from our TOS and also removed Privacy Policy from our website since we don't collect private information. Anything else stopping you from trying us?
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November 17, 2020, 11:07:01 AM
 #10

What happens if other exchange service you are using, like Binance for example, locks coins sent from your customer?
It can be various reasons, maybe they flag transaction as suspicious or connected with some of their blacklisted addresses.

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November 17, 2020, 04:20:08 PM
 #11

How your users will contact you if they face some problems? Because I have seen your 'contact' section is inactive. Also tried your live chat and no one replying there except the bot. Isn't your exchange fully developed? Most likely it will take a few times to gain trust from the forum.

Anyway, I would like to suggest to make a professional announcement thread by buying a copper membership. Because I believe, "the first impression is the last impression"

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November 17, 2020, 04:37:40 PM
 #12

How your users will contact you if they face some problems? Because I have seen your 'contact' section is inactive. Also tried your live chat and no one replying there except the bot. Isn't your exchange fully developed? Most likely it will take a few times to gain trust from the forum.

Anyway, I would like to suggest to make a professional announcement thread by buying a copper membership. Because I believe, "the first impression is the last impression"

Incase of any problem (which is very rare), users can contact us using live chat, contact page or email at hi@instaex.io

We are a small team and try to be online for live chat most part of the day but can still miss chat sometimes. I apologise for the same.

Btw, our exchange is fully functional and we are improving/adding new features based on users feedback. Would be happy to hear more feedback from you Smiley
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November 17, 2020, 04:44:37 PM
 #13

What happens if other exchange service you are using, like Binance for example, locks coins sent from your customer?
It can be various reasons, maybe they flag transaction as suspicious or connected with some of their blacklisted addresses.

Good question.

1. We have corporate/business accounts with partner exchanges that comes with higher trade and withdrawal limits.
2. For larger amounts, we do not send all coins at once to partner exchange. We send small amounts, exchange and withdraw and then we repeat this cycle until order is fulfilled.
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