Why you should NEVER buy Trezor one

[dhru9]

Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

I never have moment when their Trezor worked with their cable.
I always had to replace to a new Cable.
It has been working for me for few days and now the new cable not work as well.
Many connectivity problems

I don't know how about Ledger nano but  I consider to replace now for Trezor model T since the one is terrible this company is really unprofessional to sell dysfunctional devices.
Why they don't make some tests before they launch millions trezors?
Are they stupid?

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[mk4]

Damages and product defects happen, and it happens to pretty much any company. Yes, even with behemoth companies like Apple and Microsoft. That's what their customer support is for— for reporting damages as so they could hopefully help you or by them replacing the item.

[Dave1]

Even though with the advancement of technology, we can't discount the fact that we will encounter a lot of problems just like what happened to you. And I'm sure that support will always be there to help you out. Why not reach to them? Or maybe you can post your problems in their official reddit/telegram/twitter so that someone will help you out?

[1] https://www.reddit.com/r/TREZOR
[2] https://twitter.com/Trezor
[3] http://t.me/trezortalk

In any case, Trezor saved my after robbery. How ironic that according to you, it was a life saver, but now you are bashing them. 

[stompix]

Why you should NEVER buy Trezor one
<>
Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

One month ago:

Trezor saved my after robbery
<>
Someone rob the house and rob everything laptop, money credit cards, phone But Only the trezor under the bed he not rob.
Is saved me because i use loclbitcoins and sold my btc later and still have money with no worries
bitcoin = freedom

How about after you remind yourself that trezor saved your life, noting that I don't truly believe your whole story, especially since next you claimed to keep your privatekeys in google mail you stop putting the drive under your mattress or your rug and damage those cables?

Your problem is the cable not with the device, and trezor has had a problem with their cable suppliers for quite some time, get a better USB cable for a shop and be done with it.

[Charles-Tim]

Getting a better cable will be good, but if you think you are done with your prefer Trezor one, and you want to buy another hardware wallet, you suggested Trezor Model T, it will be fine but I believe you may not still like cable of a thing connections, It will be good to just get ledger nano x, you can connect to ledger live directly with the use of bluetooth, that will be good for you, and you can connect and operate it on your phone as easy.

[20kevin20]

I never have moment when their Trezor worked with their cable.
I always had to replace to a new Cable.
It has been working for me for few days and now the new cable not work as well.
Many connectivity problems

Connectivity issues either come from a faulty device (which is quite rare), a bad cable (most common) or missing drivers/rules (common mostly for some Linux users). If you've ever changed the cable with a high-quality one and still have issues, it may be the Trezor device at fault. Remember that after many uses, cables may get faulty especially if you don't take proper care of the cable's endings.

I used to have problems with my Android <-> PC connection a long time ago. Ended up buying some very cheap Samsung cables only to later find out those don't even connect to the PC at all and charging was extremely slow. Brand name =/= high quality.

If it's the device's fault, you should (I think) have a warranty for it). Contact the support as other members suggested above.

Why they don't make some tests before they launch millions trezors?
Are they stupid?

They always make tests beforehand, but it's almost impossible to launch a perfect product. There are a lot of cars out there who've been found to have some serious issues in bulk. If you really don't like Trezor, then go for another HW brand such as Ledger. But don't expect perfection there either.

[fauzan123]

Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

I never have moment when their Trezor worked with their cable.
I always had to replace to a new Cable.
It has been working for me for few days and now the new cable not work as well.
Many connectivity problems

I don't know how about Ledger nano but  I consider to replace now for Trezor model T since the one is terrible this company is really unprofessional to sell dysfunctional devices.
Why they don't make some tests before they launch millions trezors?
Are they stupid?

How long has that been going on? I don't think it happened when you bought it. Of course all products will also have weaknesses and strengths that vary depending on how we use them.

Until recently I was on the Trezor too and everything is fine.

[cryptokingxy]

why will anyone want to buy trezor?

[L A R A]

Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

I never have moment when their Trezor worked with their cable.
I always had to replace to a new Cable.
It has been working for me for few days and now the new cable not work as well.
Many connectivity problems

I don't know how about Ledger nano but  I consider to replace now for Trezor model T since the one is terrible this company is really unprofessional to sell dysfunctional devices.
Why they don't make some tests before they launch millions trezors?
Are they stupid?

Did you buy it on the Trezor official website? I think if you buy it on the official website, you will not get damaged goods.

I don't have a Trezor, but I've had the Ledger Nano S for years and haven't had any problems so far.

[DdmrDdmr]

<…>

USB cables sometimes need to be replaced, and it can happen to any cable from any brand. Granted that some have a longer lifespan than others, and are more resistant on the whole, but if you get a replacement and that still goes wrong after a while, then either:

-   The replacement is crap itself.
-   You’ve (perhaps slightly) damaged the USB socket either on the Trezor or on your computer device.

It’s not unusual for us try to stick the USB plug the wrong way round, or to be a bit rough with it, therefore potentially damaging the USB socket on the device.

You’d need to pinpoint whether the fault is on the cables or the USB socket on the device. If you can certify that the latter is the issue, depending on the age of the device, you could claim a replacement if it’s still in guarantee (in this case, make sure you don’t send it off without backing-up and wiping the seed from the device itself).

[aizzaku]

Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

I never have moment when their Trezor worked with their cable.
I always had to replace to a new Cable.
It has been working for me for few days and now the new cable not work as well.
Many connectivity problems

Wait what!?!? you must be unlucky then. First losing the product isn't their fault and second, I have been using the same one from 2016 and still works, the cable and everything.

I opened this thread expecting some genuine problem but this is just stupid.

[bayu7adi]

So far, hardware wallets (like Trezor One, Trezor T, Ledger Nano S & X) are safer than storing coins in software wallets. But, I don't really like the plastic material used to coat my most valuable things, right now Trezor is as famous as the Ledger, but there is something safer and better than the two popular hardware wallets, namely NGRAVE.


This is not a promotion, but an objective assessment. Ngrave is coated with metal, anti-rust, waterproof, and fire-resistant, which means it will be safer when you are in an emergency situation such as a house on fire, or an earthquake.Even though it is not very well known, they claim that NGRAVE ZERO is the coldest wallet ever, because the transaction confirmation process and data transfer only uses one-way QR Code.

[Wexnident]

Trezor wouldn't be a popular brand if it didn't perform rigorous checks on their products. Not to mention that the problem you have isn't even on the product itself but rather on the cable that you use. You might just be one of the unlucky ones tbh that got a bad cable, but as for the device itself? I'm pretty sure it works fine on your end. It's really easy to just buy a new cable, there are hundreds of shops out there that are able to cater to what you want. Well, if you changed cables and the issue persists, then the problem may be the socket. It's either a device fault or improper usage in your side, which would probably end up in you asking their customer support for fixes.

[dhru9]

Why you should NEVER buy Trezor one
<>
Their device getting annoying af. I had multiple devices as some were lost and i replaced many laptops since then.

One month ago:

Trezor saved my after robbery
<>
Someone rob the house and rob everything laptop, money credit cards, phone But Only the trezor under the bed he not rob.
Is saved me because i use loclbitcoins and sold my btc later and still have money with no worries
bitcoin = freedom

How about after you remind yourself that trezor saved your life, noting that I don't truly believe your whole story, especially since next you claimed to keep your privatekeys in google mail you stop putting the drive under your mattress or your rug and damage those cables?

Your problem is the cable not with the device, and trezor has had a problem with their cable suppliers for quite some time, get a better USB cable for a shop and be done with it.

What does it matter? so because the device saved me one time i am supposed too ignore all the problems with it? . just shut up.

[dhru9]

So far, hardware wallets (like Trezor One, Trezor T, Ledger Nano S & X) are safer than storing coins in software wallets. But, I don't really like the plastic material used to coat my most valuable things, right now Trezor is as famous as the Ledger, but there is something safer and better than the two popular hardware wallets, namely NGRAVE.


This is not a promotion, but an objective assessment. Ngrave is coated with metal, anti-rust, waterproof, and fire-resistant, which means it will be safer when you are in an emergency situation such as a house on fire, or an earthquake.Even though it is not very well known, they claim that NGRAVE ZERO is the coldest wallet ever, because the transaction confirmation process and data transfer only uses one-way QR Code.

MODEL T looks better technology and with higher price tag I assume it won't happen there.

[stompix]

This is not a promotion, but an objective assessment.

How can you be objective when we're talking about an item that is only available on pre-order and the estimated delivery date is in January?
You're just repeating the manufacturer claims, but you have no way of knowing that those are true.

Ngrave is coated with metal, anti-rust, waterproof, and fire-resistant, which means it will be safer when you are in an emergency situation such as a house on fire, or an earthquake.

Nope, that's not their wallet, that's their back-up solution.

There is a topic about their product and people are not impressed at all:
https://bitcointalk.org/index.php?topic=5254334.0

What does it matter? so because the device saved me one time i am supposed too ignore all the problems with it? . just shut up.

What problems you have with the device?
Till now you only have said you problems with the cable!!!

[dhru9]

This is not a promotion, but an objective assessment.

How can you be objective when we're talking about an item that is only available on pre-order and the estimated delivery date is in January?
You're just repeating the manufacturer claims, but you have no way of knowing that those are true.

Ngrave is coated with metal, anti-rust, waterproof, and fire-resistant, which means it will be safer when you are in an emergency situation such as a house on fire, or an earthquake.

Nope, that's not their wallet, that's their back-up solution.

There is a topic about their product and people are not impressed at all:
https://bitcointalk.org/index.php?topic=5254334.0

What does it matter? so because the device saved me one time i am supposed too ignore all the problems with it? . just shut up.

What problems you have with the device?
Till now you only have said you problems with the cable!!!

And who provides the cables all the time? Trezor.
There mini cables are not functional 99% of the time so why sell them from the beginning?
I don't have problem with the device If i get new cable the problem will be fixed.  but this is not see easy to get new cable where i am at.

[lifeforcepools]

I prefer HD wallets, so I'm not likely to use hardware. In addition, this is not the first time I see a negative review for Trezor.

[jademaxsuy]

I think you also had read a thread here that says being cautios with some wallet devices for the wallet private keys are already being open and saved to people that are selling the device online. Of course many had known about bircoin and that when they see a digital wallet device they could try to open it and get the private key so that they can access it anytime once you receive the device and stored bitcoin and that they can make a transfer. Other than that the seller itself selling stuff that are actually already open and then resell it online and will just say it that the device is brandnew and ever been open. Well there are many intances or possibilities of a digital wallet exposure. So let all be careful instead not making awareness.

[20kevin20]

And who provides the cables all the time? Trezor.
There mini cables are not functional 99% of the time so why sell them from the beginning?
I don't have problem with the device If i get new cable the problem will be fixed.  but this is not see easy to get new cable where i am at.

You, or one of your friends surely have an original microUSB cable from some older (or even new) smartphone. Try to use that and see if it works. If not, then it's a faulty device/port.

Should've been the first thing you must've done before purchasing another USB cable directly from them. I doubt with multiple new cables it's still the quality of cables at fault tho. Contact them and see what they're saying, maybe the fix is free.

I prefer HD wallets, so I'm not likely to use hardware. In addition, this is not the first time I see a negative review for Trezor.

And it's certainly not the last. There's no perfect product in the world with zero negative reviews.