A lot of users are in the some situation as mine. It look to be a selective scam just because there is no warning on theyr site about issue.
Hi,
It's been a while since Wirex ( wirexapp.com) hasn't worked as it once did. Blacklisted withdrawal addresses, declined withdrawal operations, delays in processing purchases with credit cards are just some of the evidence I am experiencing. Their support department fails to provide valid answers in a short time. For example, this morning I bought 200 euros for litecoin by credit card and they were credited only after two hours, while the transfer of these to an external address has been in "processing" for about four hours. I'm trying to contact their customer service but no one answers me.
This does not want to be a real accusation of scam (for the moment) , but just a warning because I experienced a deterioration of the service with a consequent increase in the risk in performing operations with wirex, so is better to be smart.