Blocked funds in a poker room

[Yogee]

.....
And about the "suspicions" on my story and the Skype call, I guess you cannot have suspicions on someone just because he was on holidays and asked for another date. I mean people can have no connection, or just don't read the e-mail in time, or be at the hospital or whatever. You don't just block 32k because I wasn't available like 12h after their e-mail, if you professional you try to investigate, and you solve than matter in one week by rescheduling the Skype call on a new date, end of the story. It's been 3 months now.

...but you've been communicating with them using an internet connection and it's harder for them to believe your excuse for rescheduling no matter how poor your connection was.

I'm only trying to explain this from their point of view so let's see it again,
- They suspect you of playing from a prohibited jurisdiction and you used VPN as a workaround.
- They accused you of using a fake identity when you registered to their site.
- They asked for a skype interview to clear everything but you asked for a different date instead.
- They didn't buy your excuse since you've been replying to their email and they probably thought you're just buying time to get in contact with the person who they think is the real owner of the documents.

.....

I like what coupable said about the issue on VPN. You haven't mentioned if you were playing from a prohibited jurisdiction or not.

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[imstillthebest]

3 months is such a long wait for such a huge money we have guys here got scam with just hundreds of dollars and yet they create a lot of thread and posts almost every hour about the site that scammed him, I commend your patience on this issue.

and whats worst is that those guys that spam accusse are unbelievable because they dont supply convincing proofs for us to believe them or let say a little of them are true but they are still annoying , they act that if the amount lost was huge but the op can be rich and he is still verry calm that his money can be returned .

We are waiting for the name of the site hopefully they have an official thread here and the representative is also active here so they can address the issue when we tag them about your issue, if they do not have one, I'm sure they will be alerted or they will know it soon.

is the site name bodog ? users below qouted the terms and use of the betting site where op is complaining . the name of the site was new to me and they dont have an ann thread or representatives on this forum . thats the consequence of playing external sites

[Reatim]

Okeeeey, nothing changes, I explained them what I told you guys, they waited for like a week and copy/pasted exactly the same email they sent previously.

They also asked me for the third time a valid BTC address, even if I included one in my last 3 emails. I think they don't even read carefully what I write.

Alright, so the poker room is Bodog, here is their terms and conditions in English, they doesn't specify anything about VPNs...



So they don't specify anything about VPNs in their T&C, and then assume I'm not the one behind the account because I use one, block everything and "exceptionally" offer be to reimburse my deposit, which would be a 22.5k loss for me.

Now I think I'll contact askgamblers, do you guys know about them ? Are they efficient ? Do you guys know any other option ?

Thanks !!

At last you mentioned the site so now it will be easy to look at if what violation you have committed or what are those they want to put on you.

I'm sure this is a US based gambling and upon checking yeah they are a big gambling site that offers sportsbetting also so i assume this is not a typical scamming because that amount is too cheap for the said case.

It's not clear about the VPN but there are mentioned something closer.

Mind to update us again since yesterday what is their stand and what would be your faith?

[Mauser]

Does bodog have sort of subreddit community or bigger than that? I agree to the suggestion above by getting the sentiment of the bigger community that they have to get their attention and also to push them to act necessarily according to what's right. Could also be the biggest community for poker players worldwide but I don't know which is which.

Sorry for your loss Isaac.

I always wonder why a poker site would hold a player's fund. Isn't it in the interest of a poker club to process everything quickly? A poker site can never lose as they let the players play against each other.

I've read the story of OP through back reading of past pages, you get to see what exactly this poker site and him did.

This is such a shady business and I would never expected it from a big poker company. I find it very Important that share our bad stories here on the forum. Only if we make our fellow gamblers aware we can protect each other from more losses. The weight of a bad reputation on a big forum as ours should help to resolve such issues.

[acquafredda]

I am not surprised because these companies usually do copy and paste of T&C found elsewhere. Like others have correctly pointed out this is a very shady and sketchy behaviour which, of course, happens only when a guy is making some earned profit.

[Lorence.xD]

I always wonder why a poker site would hold a player's fund. Isn't it in the interest of a poker club to process everything quickly? A poker site can never lose as they let the players play against each other.

Shady sites tend to do that to put the player into a sticky situation that would otherwise cause them to abandon their funds if they find appealing for the hold not worth, they do this to hassle players that they find lucky in their tables. Contrary to what you are saying about fast processing as best interest, it is actually a good thing for them that they hold these funds because this means that the money will still be circulating in the website rather than the wherever the player will spend it.

I am not surprised because these companies usually do copy and paste of T&C found elsewhere. Like others have correctly pointed out this is a very shady and sketchy behaviour which, of course, happens only when a guy is making some earned profit.

In defense of these companies, they mostly offer the same thing so most T's and C's applies. I do not get one thing about it though, how come they still have players that are gullible enough to play in their site when they are sketchy and twitchy and all.

[bitterguy28]

Still; no clarity about this case?since you have mentioned the site now have you told them that you are doing a Public report?

Their company is big enough for this case in which involving a small amount for sure they will be alarmed if some actions outside their knowledge is happening so better let them know that public is now aware about their action.

I am not surprised because these companies usually do copy and paste of T&C found elsewhere. Like others have correctly pointed out this is a very shady and sketchy behaviour which, of course, happens only when a guy is making some earned profit.

Better check the company's profile mate they are looking legit and this amount is just a peanut for them.

[South Park]

Okeeeey, nothing changes, I explained them what I told you guys, they waited for like a week and copy/pasted exactly the same email they sent previously.

They also asked me for the third time a valid BTC address, even if I included one in my last 3 emails. I think they don't even read carefully what I write.

Alright, so the poker room is Bodog, here is their terms and conditions in English, they doesn't specify anything about VPNs...

So they don't specify anything about VPNs in their T&C, and then assume I'm not the one behind the account because I use one, block everything and "exceptionally" offer be to reimburse my deposit, which would be a 22.5k loss for me.

Now I think I'll contact askgamblers, do you guys know about them ? Are they efficient ? Do you guys know any other option ?

Thanks !!

It is better for you to make a formal accusation against this casino in the forum, however I do not see anything that even remotely specifies that you cannot use a VPN on their service terms, and while I have always thought that it is a bad idea to use a VPN when you are gambling in a bitcoin casino it doesn't seem they have any recourse to hold your funds or deny your winnings, however as you may have guessed this is a process that is going to take a long time because no casino likes to lose money against anyone.

[Twentyonepaylots]

Since this issue had been going on for so long and you have yet to receive even an answer from the devs or the people who're supposed to help you, it would be better to file a formal accusation or a lawsuit against this site. 32k dollars is no joke as not everyone would be able to get their hands on it. Not to mention the stress you have gon through up to thispoint to earn that money. For the meantime, try to lay low on gambling and don't worry about the losses, since we can tell you're good at it, you'd be able to regain those lost dollars, even better if you get compensated for liquidated damages.

[fiulpro]

There is no site which does close an account based on *inconsistency* at the same time I do believe that if their customer service is that bad I don't think that's a good site that you are involved with. At the same time why did you post this here so long afterwards. If you do want people to help you , you have to make sure that you state everything in particular, all the sites , the exact information and etc. You have to make sure to reach out as fast as you can when an issue like this happens , the more time you waste the worse it's going to be.
I read the other comments and found that you were using Bodog , as soon as I tried to access the site in my area , which is Europe , they did close my access and told me that they don't offer the services in my area.
Now let's look at the facts:
1. Inconsistency is not using VPN "
2. VPN if it's not listed in T&C they cannot block your account and therefore you have to make an effort and file a lawsuit
      2.1 Inform the casino about it that you are going to do that and provide them with relevant SC and details so as why you are doing it
     2.2 Go to the court and hire the lawyer , this can clearly be listed as a fraud if it's supposedly true
     2.3 Make sure you go through with it since this is clearly a lot for money and thus you have to fight for it
     2.4 you can also try and make a post in spam accusations and maybe someone did experience this thing like you and would be able to help.

 Please make sure to make a post in **spam accusations** , I do believe this will get you more replies.

[djgtr]

Still; no clarity about this case?since you have mentioned the site now have you told them that you are doing a Public report?

Their company is big enough for this case in which involving a small amount for sure they will be alarmed if some actions outside their knowledge is happening so better let them know that public is now aware about their action.

I am not surprised because these companies usually do copy and paste of T&C found elsewhere. Like others have correctly pointed out this is a very shady and sketchy behaviour which, of course, happens only when a guy is making some earned profit.

Better check the company's profile mate they are looking legit and this amount is just a peanut for them.

That's very important to determine what type of gambling are they, because it's not fair for many players who had their finds entrusted with them. If they don't attain every customers concern, I would rather thinks that's a scam exit of their gambling platform which have no real operation and replication from other legit sites. My advice to other gamblers, don't easily fall on promises of unknown sites, be smart enough when dealing with something you're not aware.

[ralle14]

Does bodog have sort of subreddit community or bigger than that? I agree to the suggestion above by getting the sentiment of the bigger community that they have to get their attention and also to push them to act necessarily according to what's right. Could also be the biggest community for poker players worldwide but I don't know which is which.

They don't have one, their sister site bovada have a subreddit but it's not that active though. The next biggest forum where he could share his case is probably SBR but I doubt they'll be pressured enough to change their decision.

I do not get one thing about it though, how come they still have players that are gullible enough to play in their site when they are sketchy and twitchy and all.

It's because not all gamblers have the same experience and afaik bodog is one of biggest sportsbook since they're connected with bovada. For us it might seems like one of the worst gambling sites but for others it's probably the best.

[Shasha80]

What was experienced by the opening post is a lesson for all of us, to choose where to play gambling carefully. Always choose a trusted
gambling site, and don't forget to read the gambling site terms of service, in order to know the rules of the gambling site. And most
importantly, don't make a big deposit, always make a withdrawal every time you get a profit. For the enormous amount of losses suffered
by the opening post there is no other way, in order to bring this incident to court. So you can get justice and get your money back.

[carlisle1]

What was experienced by the opening post is a lesson for all of us, to choose where to play gambling carefully. Always choose a trusted
gambling site,

But he Played in what he thinks a Reliable and trusted mate ,check the site and it indicates a promising one.

and don't forget to read the gambling site terms of service, in order to know the rules of the gambling site.

Not just read but make sure to have a copy of their TOS because at some point theycan easily change this without you knowing this.

And most importantly, don't make a big deposit, always make a withdrawal every time you get a profit. For the enormous amount of losses suffered
by the opening post there is no other way, in order to bring this incident to court. So you can get justice and get your money back.

Well that is not the point here,because even f you deposit small amount but win big the withdrawal is still the same,if the site wanted to freeze you they can do it on their own.

[michellee]

Still; no clarity about this case?since you have mentioned the site now have you told them that you are doing a Public report?

Their company is big enough for this case in which involving a small amount for sure they will be alarmed if some actions outside their knowledge is happening so better let them know that public is now aware about their action.

I am not surprised because these companies usually do copy and paste of T&C found elsewhere. Like others have correctly pointed out this is a very shady and sketchy behaviour which, of course, happens only when a guy is making some earned profit.

Better check the company's profile mate they are looking legit and this amount is just a peanut for them.

That's very important to determine what type of gambling are they, because it's not fair for many players who had their finds entrusted with them. If they don't attain every customers concern, I would rather thinks that's a scam exit of their gambling platform which have no real operation and replication from other legit sites. My advice to other gamblers, don't easily fall on promises of unknown sites, be smart enough when dealing with something you're not aware.

Be careful will be the important thing that we must have before we try to deposit some money to playing gambling. We don't need to use more money to just playing gambling because that can lead us to lose all of the money. There will be an explanation from the site to him to be solved as possible. Maybe we can play gambling on the site that we already use before, and not trying to gamble in the new site or the site that we don't know the review.

[Lorence.xD]

~

It's because not all gamblers have the same experience and afaik bodog is one of biggest sportsbook since they're connected with bovada. For us it might seems like one of the worst gambling sites but for others it's probably the best.

Could be the reason but wouldn't patrons be suspicious of the experience if there are some in the bunch that experienced an inconvenience. For companies this bad, they should up their PR because this thread is not helping them in anyway to promote their website.

[Lakai01]

Be careful will be the important thing that we must have before we try to deposit some money to playing gambling. We don't need to use more money to just playing gambling because that can lead us to lose all of the money. There will be an explanation from the site to him to be solved as possible. Maybe we can play gambling on the site that we already use before, and not trying to gamble in the new site or the site that we don't know the review.

A good overview of casinos and how they perform is also provided by comparison sites like BTCGosu.com. This is run by the well-known Bitcointalk member efialtis and compares casinos according to certain criteria.

Efialtis also takes reviews of casinos offline with which there are problems. Happened in the past with well-known sites, for example with Cloudbet:


Source

In this case, the review was also immediately taken back online as it turned out that the person who accused Cloudbet was lying.

Of course, you still can't assume that there won't be any problems with the casinos listed there. However, you still have a much better feeling if you at least know where you can turn to should problems actually arise.

[acquafredda]

T&Cs should be in place to protect both sides but what happens when most of these companies are behind Who Is Protection, domains are in some fancy jurisdictions and you name what else? We should admit that trusting these sites sometime is a matter of faith because they could disappear the very next moment (and that happened a thousand times already).

[peter0425]

What was experienced by the opening post is a lesson for all of us, to choose where to play gambling carefully.

Sometimes it cannot be distinguish by just checking the site ,because look at this one involve they are at somewhat popular by just looking at the internet meaning this one is maybe legit site.

Always choose a trusted
gambling site, and don't forget to read the gambling site terms of service, in order to know the rules of the gambling site. And most
importantly, don't make a big deposit, always make a withdrawal every time you get a profit.

That would be fair enough ,depositing only small amount though OP made this safeties but He won the game and now is banning His account from withdrawal.

For the enormous amount of losses suffered
by the opening post there is no other way, in order to bring this incident to court. So you can get justice and get your money back.

What?how come that court is mentioned here?and wait enormous losses ?did you really check the thread first? OP is claiming for the fund he get from winning so in totality He does not suffer losses but only for the claims he had from the site.

[ethereumhunter]

Could be the reason but wouldn't patrons be suspicious of the experience if there are some in the bunch that experienced an inconvenience. For companies this bad, they should up their PR because this thread is not helping them in anyway to promote their website.

well I really agree with what you say, therefore the company must still have support that still gives the best response so that the problem will be resolved without a bad reputation that can make the gambling place untrusted, so in my opinion if someone promotes the gambling site I think not only because of a problem but indeed want to increase visitor traffic that can trigger people to enter and gamble on the website.

The company will always try to manage its reputation to get a good review from their customer. People who promote their gambling site will try to help the site gain more customers to play gambling. And they can get rewards from the referral.

T&Cs should be in place to protect both sides but what happens when most of these companies are behind Who Is Protection, domains are in some fancy jurisdictions and you name what else? We should admit that trusting these sites sometime is a matter of faith because they could disappear the very next moment (and that happened a thousand times already).

That is why we need to find the right site that will not leave and scam its members. Although it is not easy, we can find the gambling site on this forum because we will get a good list of the gambling site with good reputations.