Blocked funds in a poker room

[VanityWallets2015]

Could be the reason but wouldn't patrons be suspicious of the experience if there are some in the bunch that experienced an inconvenience. For companies this bad, they should up their PR because this thread is not helping them in anyway to promote their website.

well I really agree with what you say, therefore the company must still have support that still gives the best response so that the problem will be resolved without a bad reputation that can make the gambling place untrusted, so in my opinion if someone promotes the gambling site I think not only because of a problem but indeed want to increase visitor traffic that can trigger people to enter and gamble on the website.

The company will always try to manage its reputation to get a good review from their customer. People who promote their gambling site will try to help the site gain more customers to play gambling. And they can get rewards from the referral.

T&Cs should be in place to protect both sides but what happens when most of these companies are behind Who Is Protection, domains are in some fancy jurisdictions and you name what else? We should admit that trusting these sites sometime is a matter of faith because they could disappear the very next moment (and that happened a thousand times already).

That is why we need to find the right site that will not leave and scam its members. Although it is not easy, we can find the gambling site on this forum because we will get a good list of the gambling site with good reputations.

I must say that casino sites that are doing such things have been rampant in the online platform.
And I agree that intensifies PR and being knowledgeable towards the T&C would be really helpful for both parties.
But still it won’t assure fairness. Thus, researching of players’ experiences and depositing small amounts would be ideal.

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[hahay]

What platform or website do you use, at least just to make sure you are using a trusted platform here. Besides, it doesn't make sense if they are only willing to refund you that much, because it's not even half of your bankroll. I am sure if you use the exact and trusted crypto gambling website here, maybe the problem will be resolved without such deductions, there is no good reason for them to cut your money.

[robelneo]

That is why we need to find the right site that will not leave and scam its members. Although it is not easy, we can find the gambling site on this forum because we will get a good list of the gambling site with good reputations.

If you are new in the gambling industry, it's highly recommended and preferable to play on the top gambling sites so that you'll have great experiences, top gambling sites have no issues with their deposits and withdrawals, they have active representatives on forums to address issues that come along the way, they have tons of promotions and giveaways two examples of this are Duelbits and Stake.com, so you'll know what to look for a new gambling site that you want to test.

[ralle14]

What platform or website do you use, at least just to make sure you are using a trusted platform here. Besides, it doesn't make sense if they are only willing to refund you that much, because it's not even half of your bankroll. I am sure if you use the exact and trusted crypto gambling website here, maybe the problem will be resolved without such deductions, there is no good reason for them to cut your money.

The gambling site was Bodog and the money they're offering was based on his overall deposit which is what most casinos would do including the crypto casinos when they caught gamblers breaking their rules. He mentioned that he did withdraw some of his money before this all happened and that explains why they're only giving back $9k instead of the whole $14k. 

[shoreno]

That is why we need to find the right site that will not leave and scam its members. Although it is not easy, we can find the gambling site on this forum because we will get a good list of the gambling site with good reputations.

i think theres no scamming happened but it looks that the op also done something wrong making him experience something bad on his account . the site where he played is still there and it didnt leave and both of them are still comunicating and hoping to solve each of thier issues .

finding a right site or should i say a more trusted site is not that hard because this forum of ours are not scam friendly and mostly that can remain here are legit sites only . if you still find it hard on your side you need to be persistent and just try to find a trusted site because itl be worth it at end.

[Cling18]

What platform or website do you use, at least just to make sure you are using a trusted platform here. Besides, it doesn't make sense if they are only willing to refund you that much, because it's not even half of your bankroll. I am sure if you use the exact and trusted crypto gambling website here, maybe the problem will be resolved without such deductions, there is no good reason for them to cut your money.

The gambling site was Bodog and the money they're offering was based on his overall deposit which is what most casinos would do including the crypto casinos when they caught gamblers breaking their rules. He mentioned that he did withdraw some of his money before this all happened and that explains why they're only giving back $9k instead of the whole $14k. 

At least they are returning all his deposits. However, he will lose a huge amount of winning. OP must have missed something on their TOS, but the gambling site's support/admin is somehow off by not explaining details why his account is frozen and or what rule or what are they referring to by the term "inconsistencies".

[ethereumhunter]

I must say that casino sites that are doing such things have been rampant in the online platform.
And I agree that intensifies PR and being knowledgeable towards the T&C would be really helpful for both parties.
But still it won’t assure fairness. Thus, researching of players’ experiences and depositing small amounts would be ideal.

As long as we don't try to use the casino from sources that we don't know, we will be okay and will not get scammed by them. But we need to read the T&C because many of us still do not do that, and if they have a problem, they will search for and read the T&C. Yes, it is not fair, and sometimes, the gambler in the side that is not fair.

If you are new in the gambling industry, it's highly recommended and preferable to play on the top gambling sites so that you'll have great experiences, top gambling sites have no issues with their deposits and withdrawals, they have active representatives on forums to address issues that come along the way, they have tons of promotions and giveaways two examples of this are Duelbits and Stake.com, so you'll know what to look for a new gambling site that you want to test.

That is good advice to people who new to the gambling industry and I will say that people need to read on here to find the right casino for them. But unfortunately, people just search from the search engine without knowing if that casino is good or scamming them. When we can play on the recommended casino or top gambling site, we will not have a problem or no issues about anything because the casino will make their members satisfy.

i think theres no scamming happened but it looks that the op also done something wrong making him experience something bad on his account . the site where he played is still there and it didnt leave and both of them are still comunicating and hoping to solve each of thier issues .

finding a right site or should i say a more trusted site is not that hard because this forum of ours are not scam friendly and mostly that can remain here are legit sites only . if you still find it hard on your side you need to be persistent and just try to find a trusted site because itl be worth it at end.

I think as what you say, and I only hope that both @OP and the site can solve this issue and clarify this matter.

I always suggest to some of my friends try on the site from this forum to prevent the scamming that might happen to them. They will at least found so many recommended casinos on here, so they can visit and play gambling on every casino they want.

[Alucard1]

It would be better if you include the website or the link of that website so there is someone who can visit it and tell his or her opinion about it, $37k is not a joke, it is huge money hoping that you can still get it, I don't have any idea about that website but it only means that you have entered a not good reputable poker website, I don't think that they have plans of turning back your money. This would serve as a good lesson for you so the next time you will do it, make sure that you are on a good and trusted website.

[Kelvinid]

It would be better if you include the website or the link of that website so there is someone who can visit it and tell his or her opinion about it, $37k is not a joke, it is huge money hoping that you can still get it, I don't have any idea about that website but it only means that you have entered a not good reputable poker website, I don't think that they have plans of turning back your money. This would serve as a good lesson for you so the next time you will do it, make sure that you are on a good and trusted website.

https://www.bodog.eu/
That is the site that OP had mentioned in his previous post. But as I tried to access it and do some site search but unfortunately this will appear.


I might give to the conclusion that OP's problem will be his location as this site imposed access banning to some countries (including mine).
Anyway, this will give some insight into how this gambling site Bodog works.

Currently, Bodog only allows players from Canada to play on their site. I did some research online to verify this information. As well, I contacted their customer service team and asked them myself just to make sure that I wasn’t incorrect. In the future, I’d like to see Bodog open up their site to players from more countries so that more people can experience the excellent website that they have built. If you live somewhere other than Canada, check out some of my other site reviews to find one that does accept players from your country.

source: https://www.legitgamblingsites.com/bodog/

[plvbob0070]

What platform or website do you use, at least just to make sure you are using a trusted platform here. Besides, it doesn't make sense if they are only willing to refund you that much, because it's not even half of your bankroll. I am sure if you use the exact and trusted crypto gambling website here, maybe the problem will be resolved without such deductions, there is no good reason for them to cut your money.

The gambling site was Bodog and the money they're offering was based on his overall deposit which is what most casinos would do including the crypto casinos when they caught gamblers breaking their rules. He mentioned that he did withdraw some of his money before this all happened and that explains why they're only giving back $9k instead of the whole $14k. 

At least they are returning all his deposits. However, he will lose a huge amount of winning. OP must have missed something on their TOS, but the gambling site's support/admin is somehow off by not explaining details why his account is frozen and or what rule or what are they referring to by the term "inconsistencies".

I agree with you. OP might have done something wrong or violated the casino's TOS that's why this happened to his account. However, I think it would be better for the site to answer complaints and inquiries of their customers, like what op has. They should make it clear about the problem or the issue so that it won't take so much time or almost a month to settle the problem.

[rodskee]

Could be the reason but wouldn't patrons be suspicious of the experience if there are some in the bunch that experienced an inconvenience. For companies this bad, they should up their PR because this thread is not helping them in anyway to promote their website.

well I really agree with what you say, therefore the company must still have support that still gives the best response so that the problem will be resolved without a bad reputation that can make the gambling place untrusted, so in my opinion if someone promotes the gambling site I think not only because of a problem but indeed want to increase visitor traffic that can trigger people to enter and gamble on the website.

But the company seems to be irresponsive and not caring about their reputation being damages?
or Either OP is not really giving the true updates here and just wanted to gain attention to make this thread a support to His claim.
While the truth is He really made a Mistake and not admitting here.

Remember that what we are having here is the Sole testimony of OP and the  answers he wanted us to believe, let  us not Jump easier as we can be used for some personal attack, We must hear real update and then assess who says true and not.

[fortunecrypto]

Remember that what we are having here is the Sole testimony of OP and the  answers he wanted us to believe, let  us not Jump easier as we can be used for some personal attack, We must hear real update and then assess who says true and not.

He's not giving us update it's been two days and yet no update coming from him, I have seen some gamblers having the same issue and they post almost every minute and they are spamming their thread just to get noticed on his issue but OP is different he is dilly dallying, the gambling has no announcement thread here, but there's a possibility that they will come down here to give their version of the story.

[jrrsparkles]

It would be better if you include the website or the link of that website so there is someone who can visit it and tell his or her opinion about it, $37k is not a joke, it is huge money hoping that you can still get it, I don't have any idea about that website but it only means that you have entered a not good reputable poker website, I don't think that they have plans of turning back your money. This would serve as a good lesson for you so the next time you will do it, make sure that you are on a good and trusted website.

https://www.bodog.eu/
That is the site that OP had mentioned in his previous post. But as I tried to access it and do some site search but unfortunately this will appear.


I might give to the conclusion that OP's problem will be his location as this site imposed access banning to some countries (including mine).
Anyway, this will give some insight into how this gambling site Bodog works.

Currently, Bodog only allows players from Canada to play on their site. I did some research online to verify this information. As well, I contacted their customer service team and asked them myself just to make sure that I wasn’t incorrect. In the future, I’d like to see Bodog open up their site to players from more countries so that more people can experience the excellent website that they have built. If you live somewhere other than Canada, check out some of my other site reviews to find one that does accept players from your country.

source: https://www.legitgamblingsites.com/bodog/

Players don't give any responsibility to read about the terms of their services while they are registering but they end up crying when they guilty of violating their terms even many don't recognize this as a violation and still wants their funds back.

When a site clearly mentioned that who are not allowed to play there then they are responsible for whatever things happens while they bypass it.

[Yogee]

What platform or website do you use, at least just to make sure you are using a trusted platform here.

It would be better if you include the website or the link of that website

Backread must be hard https://bitcointalk.org/index.php?topic=5295710.msg55826676#msg55826676

There is no site which does close an account based on *inconsistency*

but there are casinos that close account based on that. You can translate "inconsistency" with the player cheating. In IsaacOlmos's case, the casino suspects he's playing from a forbidden jurisdiction. I don't know what kind of security tech they used to unmask his real location but they did. The argument about VPN not prohibited in Bodog's TOS is already moot and academic.

[peter0425]

but there are casinos that close account based on that. You can translate "inconsistency" with the player cheating. In IsaacOlmos's case, the casino suspects he's playing from a forbidden jurisdiction. I don't know what kind of security tech they used to unmask his real location but they did. The argument about VPN not prohibited in Bodog's TOS is already moot and academic.

I believe that IP addresses dictates in which jurisdiction a players on that point so they can easily determine and decide about this.

The only problem and not fair is they are allowing you to play first as long as you are not winning, they wanted to take your money from losing but will never allow you to take from them.

And i think this is cheating,they should have banned you from the very moment finding out you are from outside their jurisdiction.

and about using VPN if that is the real issue, then why not Banned all VPN available as it can be listed i believe.

[Yogee]

.....
I believe that IP addresses dictates in which jurisdiction a players on that point so they can easily determine and decide about this.

I don't know what you're trying to say but using VPN masks a users real IP address on a surface level or at least it should.

The only problem and not fair is they are allowing you to play first as long as you are not winning, they wanted to take your money from losing but will never allow you to take from them.

I understand what you are saying but this is not the casino's problem. It is the player's responsibility to read and understand the terms first before depositing fund and playing. Don't they require players to check "I agree to the Terms" first before clicking "create account"?

And i think this is cheating,they should have banned you from the very moment finding out you are from outside their jurisdiction.

It is my understanding that casinos investigate only if they suspect you of something or if you are winning big. There are casinos that immediately blocks players accessing their site from certain jurisdictions and Bodog is one of them [check fiulpro's post].

and about using VPN if that is the real issue, then why not Banned all VPN available as it can be listed i believe.

I don't think this is necessary to be honest if they already said players are prohibited from certain countries.

[coin-investor]

It is my understanding that casinos investigate only if they suspect you of something or if you are winning big. There are casinos that immediately blocks players accessing their site from certain jurisdictions and Bodog is one of them [check fiulpro's post].

It's one of some gambling site's bad practice if you are violating their rules and is not aware of it, they will let you play, but when you won a big amount that's when they will show you your violation, in this case, OP did not know that he is not allowed to use VPN because in the English version there is no rule but in the Spanish version there is, if that is the case, they should block all English speaking country.

[ethereumhunter]

It is my understanding that casinos investigate only if they suspect you of something or if you are winning big. There are casinos that immediately blocks players accessing their site from certain jurisdictions and Bodog is one of them [check fiulpro's post].

It's one of some gambling site's bad practice if you are violating their rules and is not aware of it, they will let you play, but when you won a big amount that's when they will show you your violation, in this case, OP did not know that he is not allowed to use VPN because in the English version there is no rule but in the Spanish version there is, if that is the case, they should block all English speaking country.

Yeah, maybe that will affect gamblers who don't read the TOS and only playing gambling. After they win some money, they confuse about withdrawing the money, and they realize that they already break the rules. Maybe the site needs to translate their site to the English version so people who don't know the Spanish version can know. Blocking all English speaking countries will not easy as it needs to block the IP.

[kotajikikox]

I don't think this is necessary to be honest if they already said players are prohibited from certain countries.

There is another case in either reputation or scam accusation section in which i forgot to Bookmark that a certain Gambling site representative PM a gambler that He can arrange the settings even that Gambler is prohibited to Play in the sites Jurisdiction though this is not about VPN issue but the outcome is the same that when the Gambler win good amount of price he was allowed to withdraw several times but when he is trying to take all the winnings he was then questioned and with some arguments he was banned and closed the account.

I do understand that in a right point this is The Gamblers mistake because he allows Himself to be Baited and trapped but he has a Proof coming from that representative of luring Him to play.

But yet you are still correct that it is our right and decision on which site we will play and be safer.

[FontSeli]

Do you guys know which levers I have to put pressure on them and get my money back ? I'm getting exhausted about their tardiness and I feel I have no power to make them since everything is so opaque.

Thanks a lot

Why don't you want to publicly name this poker room? This could help other people not get into the same situation as you. Is it written in their terms that you can't bring disputes to the public?
They already said that you need to create a topic in the scam accusations but there you will have to specify the name of their site.