| Game | Minimum Multiplier | Minimum Bet |
| Freedom Fortune | 40x | USD 0.4 |
| Coin Bloom | 80x | USD 0.4 |
| Ultimate Energy Strike | 120x | USD 0.4 |
| Fishing Whiskers | 160x | USD 0.4 |
| Valley of the Kings | 200x | USD 0.4 |
| Buffalo Blaze | 240x | USD 0.4 |
Thanks, that clarifies the distinction between KYC verification and permission to operate a second account.
One thing I'm still curious about: if both accounts were KYC-verified under the same identity, would 500 Casino's KYC/account systems normally detect that the same person already had an existing account?
While I'm not a support staff, they have mechanisms in check or conduct manual reviews just like how other casinos operate. Ultimately we strive to not see this happen (unfortunately we can't control whenever a player tries to scheme).
In other words, even if Rioluth never received explicit permission from support, was the second account identifiable as belonging to an existing customer at the time it passed KYC, or is that only something that would normally be detected later during a withdrawal or sportsbook review?
I think that distinction is important here, because it would explain whether the second account simply passed an identity check without being cross-checked against existing accounts, or whether 500 Casino was already technically aware of the duplicate account before the betting took place.
It might have gone through either of these:
1) User verified first account with their own documents, second account not verified. Hence Cossaq's comment.
2) User verified first account with their own documents, second account verified with a family member/ friend/ relative. This one is also prohibited in the TOS as it falls under one account per household.
Thanks, understood. It sounds like without the original KYC/support records it's difficult to establish exactly what happened in Rioluth's case.
His claim was specifically that the second account itself was KYC-verified after he disclosed that it was his second account, but with the original screenshots no longer available, I don't think there's enough evidence now to confirm or reject that part of his account.
Appreciate the clarification on how duplicate accounts are generally handled.