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Author Topic: Trouble with paying with Ethereum, need help  (Read 126 times)
chronix (OP)
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December 03, 2020, 11:45:08 AM
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Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!
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December 03, 2020, 11:59:34 AM
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Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!

because you set a low gas fee and it takes a long time for the transaction to be confirmed, therefore before making a transaction, you first set a medium ETH gas fee so you don't have to wait too long for your transaction to be confirmed
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December 03, 2020, 12:19:06 PM
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Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!

Can you share the transaction hash here? Then we will be able to investigate the matter. Recently I have been seeing some complaints about Bitpay but I don't think this is the case here.

If your transaction has aready received 13000 block confirmation, then it should not be pending now. People can indeed make a transaction where the "To and From" address is same so there's nothing unusual. The transaction hash may allow us to look at it.

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December 03, 2020, 12:20:48 PM
 #4

Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!

Do you have Tx hash? If you have, put it here so someone will take a look and see what have you done. If your transaction is still pending, you probably set a low gas fee. You should be able to speed up a transaction.

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December 03, 2020, 12:25:43 PM
 #5

One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.
Yes.

It's possible to send crypto on the same address, however can you export your ethereum wallet and import maybe to metamask? If can, then just export the private key/json file that addresses and try to bump the fee on metamask.

Or you can send 0 ethereum to your address with the highest fee to cancel the previous transacton.

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December 03, 2020, 12:42:22 PM
 #6

If your transaction is not yet confirmed by the block and try to send a new tx to cancel your previous transaction but it your tx already confirmed by the block and you can do nothing about that. What you must do to contact bitpay regarding your problem. You should provide your tx id and the members here can help you

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December 03, 2020, 02:50:54 PM
 #7

Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!
You need to cancel the stuck transaction by sending an empty transaction to the same address and make use of the first transaction id, you can do research on how to cancel a transaction on blockchain using Google search engine or wait for more few days it will automatically cancel itself

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December 03, 2020, 03:34:04 PM
 #8

Or you can send 0 ethereum to your address with the highest fee to cancel the previous transacton.
This is the way I would do it!

Simply send 0 ETH to yourself to reset all "stuck" tx.
Don't forget to increse the gas price at least about 10%.
And as far as I remember you also have to enter the correct nonce of the tx.

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December 03, 2020, 03:40:34 PM
 #9

Hello! I have an issue with paying Bitpay invoice. I opted with payment in ether and when I copied adress from Bitpay invoice to my wallet, it looked something like url link. I found it weird but I supposed thats what it should look like, since that is my first Bitpay payment.

I am now 3 days into my transaction with around 13000 block confirmations and still pending.
One thing I noticed is that my From adress (my Bitpay wallet) and To adress are exactly the same, meaning I am sending Eth to myself. Is that even possible and how did I manage that, I have no clue, I suppose "copy to clipboard" moment was key.

My question is, is my Ether coming back to me, when can i expect it to be confirmed and does this all make sense?

Thanks!!
You should be careful while copying cryptocurrency address because sometimes you might have trojans injected into your device by clicking on infected links which replaces the copied address to something that Hacker wants to replace.

Or else you might send the transaction with too low fee which is why the transaction got stucks but you say you can see the confirmation,so please post TX to know what is actually the case here.
chronix (OP)
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December 03, 2020, 04:11:07 PM
 #10

Thank you all for prompt answers! Apreciate it!

Here is tx

0x1ab03526410109651de980060dbc57ef10c8aa6b0072d38f3930d2832b7d8da6

transaction still pending, 18500 confirmations, gas price is
0.00000007 ETH
chronix (OP)
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December 03, 2020, 05:29:04 PM
 #11

Okay, I did recommended, sending 0 eth to myself. Bitpay wallet does not allow sending 0 eth (no option to continue) so i sent 0.0001 eth. Here is hash, transaction pending.

0x6476ac5eba3779fde5420213d177049b21666810174ceacddb255bd023b79684
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December 03, 2020, 06:41:15 PM
 #12

Both transactions are confirmed and done successfully.

Contact bitpay's support. There could be a synching issue found in your transaction and it's only them that can fix that to show your transaction back in your wallet.

Your transaction got enough confirmation and it says successful which means that it should be in your wallet already. And as you've said, it's bitpay's wallet so the first thing you need to do is to contact them and ask for an assistance.

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