If you are seeing the correct amount in the correct address on block explorer then stay clam, your fund are there. Maybe some wrong setting in your ledger live, so you are not seeing the balance. Everything is fine and your funds are there.
I never had TRC-20 token, so I can not tell you exactly what to do but from the basic I will try.
Have you checked everything that is here in this link:
https://support.ledger.com/hc/en-us/articles/360013062159-Manage-TRC10-and-TRC20-tokensThis seems very straight forward. Please ensure that you have followed everything from the above link.
Receive some TRX in your account.
https://support.ledger.com/hc/en-us/articles/360013062159-Manage-TRC10-and-TRC20-tokensMaybe this is what you are missing.