2 days ago I send my USDC from my CoinbasePro account to my Tether adress on my Bybit account with ERC20.
I wrote the Bybit support if they can assist in this case but since now there is no answer.
Is there any chance, how I can restore, send back.... the USDC?
Only Bybit can help you and you can only wait for their support feedback. When you use a custodial exchange, you don't have any private key or mnemonic seed of any cryptocurrency for your account. The exchange owns it, instead.
It takes 5 to 10 days and there are fee for the process too.
Bybit's FAQQ) I unintentionally deposited Omni USDT into my BTC wallet address, what should I do?
Even though they are on the same BTC blockchain, Omni USDT and BTC wallet addresses on Bybit are unique and different.
If you unintentionally deposited Omni USDT into your BTC wallet address, kindly go to the wallet that was used to make the deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to
support@bybit.com and provide us with the coin type, coin amount and TXID.
Q) After depositing an unsupported coin type, what is the asset recovery process?
1) Contact our live chat agent or email to
support@bybit.com and provide us with the coin type, coin amount and TXID.
2) The Bybit team will attempt an asset recovery on a "best effort basis"
3) If the asset recovery is possible, we will either offer to return the same coin type to the source wallet address OR credit the equivalent in USDT into your Bybit account. Both scenarios will incur a one-time handling fee of USDT 20
4) The entire process may take 5 to 10 business days to complete and all communications will be sent via the account's registered email address
Q) What is the minimum deposit amount that can be recovered and what are the fees involved?
There is a one-time handling fee of USDT 20 for every successful asset recovery based on the corresponding transaction hash (TXID).
Therefore, If your wrong deposit amount is less than USDT 20 in value, Bybit will not proceed to perform an asset recovery.