Why do gambling websites start investigating accounts only after big wins?

[MCVXYZ]

Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.

I think the answer is very unfair and disappointing: The conflict of interests. Player wins and not a Casino, Then the managers of untrusted gambling websites start investigating the player's account, but they don't do this if player lose a lot of money. What can player do in this situation? I think nothing,but... So , My advice is to not play websites where you can get just a fear , not money. And we must talk about websites like this.

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[XZERO1]

One of the reasons for that is the fact that it is more cost/time efficient to do that when the large sums of money were won by players, is there a chance that other some other players that won smaller amount of money made it by breaking the casino website TOS? Sure, but depending on how many staff they have or how much money and extra time to put into that it could be just not worth the effort for them.

But I agree with your whole point as it does not look good for a casino website to start investigation only when the big wins happen, but then again I'm pretty sure many of these casino websites are understaffed and they have no other option.

I'd personally have no problem with that if they just have a normal investigation on their users account if for instance their wins goes above $10k, and not long after they unfreeze the account if the user didn't break any rules, but the problem starts when some shady casino websites using that as an excuse to freeze their user accounts for made up reasons, so as long as they are willing to provide you with proof if they claimed that you broke the rules in their TOS, it's fine with me.

[bitterguy28]

Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.

I think the answer is very unfair and disappointing:

Same feeling here mate, every time i read about the same stories of claiming ? i felt broken hearted by this strategy.

The conflict of interests. Player wins and not a Casino, Then the managers of untrusted gambling websites start investigating the player's account, but they don't do this if player lose a lot of money.

Perfect fact , if we continue to lose they are rejoicing but once we win big ? then things change and we will be looks like a cheater or scammer instantly because we won but never when we are losing.

What can player do in this situation? I think nothing,but... So , My advice is to not play websites where you can get just a fear , not money. And we must talk about websites like this.

i think the best way is just Play with small amount and be contented winning small also , so there will never an issue then.

[swogerino]

Unfortunately this is not going to change but a solution to this already exist in my opinion.You should choose a casino which has a lot of time in activity like many years,it has only positive feedbacks and what is the most important thing it has the least number of these incidents and none of these were fault of the casino itself but the fault was of the players who cheated.

[ralle14]

i think the best way is just Play with small amount and be contented winning small also , so there will never an issue then.

Even if you play with a small amount you can still win big since there are games that involves jackpots. Like what the others have already mentioned as long as you play in a reputable site cashing out big wins shouldn't be an issue.

Please don't extend depending those sites in which the truth is they are intentionally doing this because of their own interests.
They can at least check each account or they can put a early warning if the account created or depositing is questionable but why would they do that? when the deposit is what they really want from us gamblers?

There are casinos that are able to quickly detect accounts before they get to the point of winning big but most casinos don't have access to this type of tool though.

[Fundamentals Of]

Because it serves them best. If they find a problem with a winner's account, they might even get their money back. It is almost as if they haven't lost at all. What would they gain if they find a problem with a loser's account? Nothing. So why investigate it then? The site is investing effort and time and other resources only to gain nothing? That's not what we should be expecting from gambling sites.

This is common sense. Gambling sites are greedy. They expect to win. And if they lose, they will find a way not to give the prize. This is the real reason why they manually check the accounts of winners. The rest they relegate to their bots.

[RealMalatesta]

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.

Yes, they do so and the reason why they investigate only after big losses even baffle me. Maybe they don't mind a player cheating them and getting away with a few bucks but once the player wins big they make sure everything was legit.

The worst part in my opinion is when crypto gambling sites ask for KYC because seriously anyone would rather play at a casino and sports betting platform like bet365 instead of crypto casinos because despite the big features offered by crypto casinos we have to admit that we are far behind in terms of fiat casinos like bet365 or williamhill.

And asking for KYC does nothing because if a player has cheated in some ways just tell them the reason and there's no need to know "who" they are to tell them why they are wrong.

[hahay]

If that happens then of course the reputation of their own site has fallen, does that happen to the gambling sites that are here? I don't think so, they or the users who get into the problem I think it's their own fault because I've experienced that. My balance was frozen at the time but after making a complaint, the problem was fixed quickly. So, I believe this is not a problem, unless they are a new site or even an untrustworthy site that will freeze their user accounts after a big win, because I believe trusted sites here don't do that.

[Sadlife]

You are generalizing every gambling websites, although there are websites that acts shady and freeze account of the player who won big. You can still find some does without issue and smooth transaction. First and for most, read their TOS maybe its already stated in their rules then it's the players fault for not checking. Second always consult members here in Bitcointalk if you have doubts in a particular gambling site.

[panganib999]

You are generalizing every gambling websites, although there are websites that acts shady and freeze account of the player who won big. You can still find some does without issue and smooth transaction. First and for most, read their TOS maybe its already stated in their rules then it's the players fault for not checking. Second always consult members here in Bitcointalk if you have doubts in a particular gambling site.

People nowadays are so sensitive about the goal and achievements of others, they always think that if a person won or achueve anything that is big, he somehow manage to cheat or to have some help to won. These was actually the basic idea of why most of the websites started to investigate some winners in gambling. And they do also believe that a player is having some cheats like using a bot or some engine hacks though their system is very secure. I think this kind of atttitude or situation makes a winner more like shy and insecure in his prize. I think gambling isn't always happy to get won if you have something like this investigation or you are being under investigate by someone or a site.

[uneng]

If that happens then of course the reputation of their own site has fallen, does that happen to the gambling sites that are here? I don't think so, they or the users who get into the problem I think it's their own fault because I've experienced that. My balance was frozen at the time but after making a complaint, the problem was fixed quickly. So, I believe this is not a problem, unless they are a new site or even an untrustworthy site that will freeze their user accounts after a big win, because I believe trusted sites here don't do that.

I agree with you. If that situation happens the casino reputation is over. It will make a lot of whales run away from the fishy casino, because this is the kind of gambler who places the biggest bets and have more chances of achieving the jackpot. I think no casino owners want to distance this gambler category from their tables.
Casinos doing that may think they are smart when freezing big winners funds, but in fact they will be the main prejudiced after such news spread in forums like bitcointalk and reddit.

[carlfebz2]

If that happens then of course the reputation of their own site has fallen, does that happen to the gambling sites that are here? I don't think so, they or the users who get into the problem I think it's their own fault because I've experienced that. My balance was frozen at the time but after making a complaint, the problem was fixed quickly. So, I believe this is not a problem, unless they are a new site or even an untrustworthy site that will freeze their user accounts after a big win, because I believe trusted sites here don't do that.

I agree with you. If that situation happens the casino reputation is over. It will make a lot of whales run away from the fishy casino, because this is the kind of gambler who places the biggest bets and have more chances of achieving the jackpot. I think no casino owners want to distance this gambler category from their tables.
Casinos doing that may think they are smart when freezing big winners funds, but in fact they will be the main prejudiced after such news spread in forums like bitcointalk and reddit.

That will really risk out their reputation of their existence would be over because people will find out to be that place to be shady and people would just simply flock out and find another place
on where they can confidently play without minding about withdrawals incase of big hits.

Big wins should really be paid out without questions asked or any issues that would be raised specially if those wins are purely fair and square.

Only shady casinos or scam will really be having this kind of behavior and sooner or later these places would surely go down where there's no player would be hanging out to this place.