Xapo Wallet

[Ultegra134]

Actually, I heard the same thing happen to someone here I just can't remember the title of the thread.
He also sent almost all personal documents but in the end, his account blocked.

I have some of the BTC on Xapo earn from faucets before and I'm sure it will also happen to me if I attempt to recover my wallet. I'm not desperate to submit my documents and we don't know they might use our documents for scamming purposes.

Just adding this old thread.

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's


Why not directly ask them through their email and ask about this issue here's the email support@xapo.com
Just got an idea from this thread https://bitcointalk.org/index.php?topic=5197675.0 who solved the same issue.

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

[stomachgrowls]

Actually, I heard the same thing happen to someone here I just can't remember the title of the thread.
He also sent almost all personal documents but in the end, his account blocked.

I have some of the BTC on Xapo earn from faucets before and I'm sure it will also happen to me if I attempt to recover my wallet. I'm not desperate to submit my documents and we don't know they might use our documents for scamming purposes.

Just adding this old thread.

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's


Why not directly ask them through their email and ask about this issue here's the email support@xapo.com
Just got an idea from this thread https://bitcointalk.org/index.php?topic=5197675.0 who solved the same issue.

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

Why would proceed if you do know that you do only have less bitcoin on that wallet? You do have the free will if its really worth the risk on giving out your identity or not
for such amount but well its your money and decision, whats done is done already.Lets hope that those info's wont leak out everywhere.

There are actually old similar situations like these.
https://bitcointalk.org/index.php?topic=3003842.0
https://bitcointalk.org/index.php?topic=1903062.0

If ever you intend on using up a particular service or platform then why others just cant simply make out their own research for them to
avoid such problems?

[Ultegra134]

Actually, I heard the same thing happen to someone here I just can't remember the title of the thread.
He also sent almost all personal documents but in the end, his account blocked.

I have some of the BTC on Xapo earn from faucets before and I'm sure it will also happen to me if I attempt to recover my wallet. I'm not desperate to submit my documents and we don't know they might use our documents for scamming purposes.

Just adding this old thread.

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's


Why not directly ask them through their email and ask about this issue here's the email support@xapo.com
Just got an idea from this thread https://bitcointalk.org/index.php?topic=5197675.0 who solved the same issue.

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

Why would proceed if you do know that you do only have less bitcoin on that wallet? You do have the free will if its really worth the risk on giving out your identity or not
for such amount but well its your money and decision, whats done is done already.Lets hope that those info's wont leak out everywhere.

There are actually old similar situations like these.
https://bitcointalk.org/index.php?topic=3003842.0
https://bitcointalk.org/index.php?topic=1903062.0

If ever you intend on using up a particular service or platform then why others just cant simply make out their own research for them to
avoid such problems?

I remember having a decent amount of BTC there, that's why I provided them with any details they requested. It looked like a legitimate company and not some scam artists. Well I was wrong, they blocked my account and chances are, I didn't have any BTC there left. I remember moving them to some other wallet many years ago.

[redwine49]

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

Why would proceed if you do know that you do only have less bitcoin on that wallet? You do have the free will if its really worth the risk on giving out your identity or not
for such amount but well its your money and decision, whats done is done already.Lets hope that those info's wont leak out everywhere.

There are actually old similar situations like these.
https://bitcointalk.org/index.php?topic=3003842.0
https://bitcointalk.org/index.php?topic=1903062.0

If ever you intend on using up a particular service or platform then why others just cant simply make out their own research for them to
avoid such problems?

i wont do that again. but in 2016 - 2017 xapo was a very popular wallet among people who want to get paid in bitcoin from faucet.
no KYC or suck thing. we dont know if they are using KYC to take everyone money ((

[Ultegra134]

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

Why would proceed if you do know that you do only have less bitcoin on that wallet? You do have the free will if its really worth the risk on giving out your identity or not
for such amount but well its your money and decision, whats done is done already.Lets hope that those info's wont leak out everywhere.

There are actually old similar situations like these.
https://bitcointalk.org/index.php?topic=3003842.0
https://bitcointalk.org/index.php?topic=1903062.0

If ever you intend on using up a particular service or platform then why others just cant simply make out their own research for them to
avoid such problems?

i wont do that again. but in 2016 - 2017 xapo was a very popular wallet among people who want to get paid in bitcoin from faucet.
no KYC or suck thing. we dont know if they are using KYC to take everyone money ((

That's also how I acquired an account there, didn't require any details while some faucets had Xapo integrated in their services for immediate payments. Good ol' days we won't see ever again. Regarding the KYC, I think it goes without saying nowadays, due to GDPR  policy, all financial institutions require such documentation.

[FinneysTrueVision]

Unfortunately, many custodial wallets now require KYC and even if you created your account before it was implemented it will be very hard to get your money out. When I first started using bitcoin I used Coinbase as my wallet and then a few years later they added KYC and deleted accounts of everyone who wasn't verified.

[redwine49]

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's

i wont do that again. but in 2016 - 2017 xapo was a very popular wallet among people who want to get paid in bitcoin from faucet.
no KYC or suck thing. we dont know if they are using KYC to take everyone money ((

That's also how I acquired an account there, didn't require any details while some faucets had Xapo integrated in their services for immediate payments. Good ol' days we won't see ever again. Regarding the KYC, I think it goes without saying nowadays, due to GDPR  policy, all financial institutions require such documentation.

maybe its nessesary or maybe it's just a reason to take our money.
i think crypto to crypto doesnt need KYC. its nessesary only if we want to take that fund into our bank account.

btw i saw xapo is no longer use by many especially bitcoin holder right now.
if they want to exchange their bitcoin into fiat, they prefer to use coinbase and WD into their bank account.

Unfortunately, many custodial wallets now require KYC and even if you created your account before it was implemented it will be very hard to get your money out. When I first started using bitcoin I used Coinbase as my wallet and then a few years later they added KYC and deleted accounts of everyone who wasn't verified.

yahhh... basically we can say "xapo is not a cryptowallet/bitcoinwallet". we should not keep our crypto in there

[Ultegra134]

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's

i wont do that again. but in 2016 - 2017 xapo was a very popular wallet among people who want to get paid in bitcoin from faucet.
no KYC or suck thing. we dont know if they are using KYC to take everyone money ((

That's also how I acquired an account there, didn't require any details while some faucets had Xapo integrated in their services for immediate payments. Good ol' days we won't see ever again. Regarding the KYC, I think it goes without saying nowadays, due to GDPR  policy, all financial institutions require such documentation.

maybe its nessesary or maybe it's just a reason to take our money.
i think crypto to crypto doesnt need KYC. its nessesary only if we want to take that fund into our bank account.

btw i saw xapo is no longer use by many especially bitcoin holder right now.
if they want to exchange their bitcoin into fiat, they prefer to use coinbase and WD into their bank account.

Unfortunately, many custodial wallets now require KYC and even if you created your account before it was implemented it will be very hard to get your money out. When I first started using bitcoin I used Coinbase as my wallet and then a few years later they added KYC and deleted accounts of everyone who wasn't verified.

yahhh... basically we can say "xapo is not a cryptowallet/bitcoinwallet". we should not keep our crypto in there

Xapo introduces itself as a digital bank, I'd avoid using any service that refers itself as a bank, on top of that, it doesn't provide you with the private keys. Thus, it's not a wallet, it's a service that should be avoided. I've used online wallets, such as BitGo, which provided me with the private keys upon signup, never requested any documentation either.

[Zotak337]

I don't think you can get a solution on this, for some weeks back xapo team have been warning me to withdraw my BTC from their wallet because they want to close it down or something like that but I can't because of KYC, I just had to let go of the BTC, the wallet contain some satoshis that I earned through faucets in 2016, could probably worth 100$ now

[redwine49]

I don't think you can get a solution on this, for some weeks back xapo team have been warning me to withdraw my BTC from their wallet because they want to close it down or something like that but I can't because of KYC, I just had to let go of the BTC, the wallet contain some satoshis that I earned through faucets in 2016, could probably worth 100$ now

ahhhh.... talking about XAPO. i just get new story about my friend's xapo. he have about 240k satoshi but also pass KYC in 2019.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

[The Sceptical Chymist]

Pretty unprofessional to request a ton of information and then proceed to block me though.

Yeah, I don't know what's the deal with Xapo and the request for all that info just to recover a little bit of bitcoin.  I also had a Xapo wallet around 2015 and used it for faucets when I was just getting into crypto--hopefully I didn't leave much on there before abandoning the wallet, which I did.

They always sucked anyway, and I eventually learned about more secure wallets and stopped using them altogether.  Claiming from faucets back in 2014 could have made you a decent amount of money had you saved it, and I can see why you'd want to reclaim whatever you had on a Xapo wallet, because the payouts back then were a lot higher than any faucet you can find in 2021.  Sorry to hear they gave you such a hard time, OP.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

Yeah, that's ridiculous.  Aren't they based out of one of the most lenient countries in the world as far as financial transactions go?

[sunsilk]

This wallet was very known several years ago and when there's not much of an issue about KYC.

ahhhh.... talking about XAPO. i just get new story about my friend's xapo. he have about 240k satoshi but also pass KYC in 2019.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

In this case, if that's only 240k sats, they should spare it and allow that. What's with them and too hard to let go and give the person's own sats sitting on their wallet?

[Ultegra134]

This wallet was very known several years ago and when there's not much of an issue about KYC.

ahhhh.... talking about XAPO. i just get new story about my friend's xapo. he have about 240k satoshi but also pass KYC in 2019.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

In this case, if that's only 240k sats, they should spare it and allow that. What's with them and too hard to let go and give the person's own sats sitting on their wallet?

I'm not so sure about that, but they are generally bad business. I wouldn't deal with them and had severe communication issues. I'd avoid them at any cost. KYC isn't much of an issue but it's an awful move to ask for a ton of documentation only to block you shortly after.

[sunsilk]

I'm not so sure about that, but they are generally bad business. I wouldn't deal with them and had severe communication issues. I'd avoid them at any cost.

They did before the age of known wallets today and exchanges. I think that was 4-5 years onwards, they're one of the most known wallet since there weren't that much of wallets for bitcoin before.

KYC isn't much of an issue but it's an awful move to ask for a ton of documentation only to block you shortly after.

Yes, it isn't an issue if you have no choice just to take your balance out from them but if the result isn't what you've expected and much worse, that really is frustrating.

[Ultegra134]

I'm not so sure about that, but they are generally bad business. I wouldn't deal with them and had severe communication issues. I'd avoid them at any cost.

They did before the age of known wallets today and exchanges. I think that was 4-5 years onwards, they're one of the most known wallet since there weren't that much of wallets for bitcoin before.

KYC isn't much of an issue but it's an awful move to ask for a ton of documentation only to block you shortly after.

Yes, it isn't an issue if you have no choice just to take your balance out from them but if the result isn't what you've expected and much worse, that really is frustrating.

I had used my old mobile phone number when registering, which is no longer in use. I almost went to my provider to recover the number, so I could log in back in my account to retrieve my balance. Fortunately, I was lucky enough to not proceed, would have both my money and my time.

It's a shame, it was such a useful and entertaining service, faucets paid directly to your Xapo wallet and we were all happy.

[redwine49]

This wallet was very known several years ago and when there's not much of an issue about KYC.

ahhhh.... talking about XAPO. i just get new story about my friend's xapo. he have about 240k satoshi but also pass KYC in 2019.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

In this case, if that's only 240k sats, they should spare it and allow that. What's with them and too hard to let go and give the person's own sats sitting on their wallet?

i don't know in detail. that's all i know  

They did before the age of known wallets today and exchanges. I think that was 4-5 years onwards, they're one of the most known wallet since there weren't that much of wallets for bitcoin before.

yeahhh it was well know custodial wallet in 2016. many faucet wallet are using xapo hahaha.
back then there is no lightning network or something like that.

but now XAPO is nothing

[Ultegra134]

This wallet was very known several years ago and when there's not much of an issue about KYC.

ahhhh.... talking about XAPO. i just get new story about my friend's xapo. he have about 240k satoshi but also pass KYC in 2019.

yesterday he tried to withdraw all of his remaining satoshi from xapo.
and xapo still doesn't allow him to withdraw. WTF

In this case, if that's only 240k sats, they should spare it and allow that. What's with them and too hard to let go and give the person's own sats sitting on their wallet?

i don't know in detail. that's all i know  

They did before the age of known wallets today and exchanges. I think that was 4-5 years onwards, they're one of the most known wallet since there weren't that much of wallets for bitcoin before.

yeahhh it was well know custodial wallet in 2016. many faucet wallet are using xapo hahaha.
back then there is no lightning network or something like that.

but now XAPO is nothing

They could still offer wallet services if they weren't so unprofessional. Unfortunately, everything has changed since then, however, they could have sustained as a online wallet and not pose as a bank service.

[sunsilk]

I had used my old mobile phone number when registering, which is no longer in use. I almost went to my provider to recover the number, so I could log in back in my account to retrieve my balance. Fortunately, I was lucky enough to not proceed, would have both my money and my time.

It's a shame, it was such a useful and entertaining service, faucets paid directly to your Xapo wallet and we were all happy.

Those were the old good days that I've seen with them when faucets are popular and everything was sent to their wallet directly.

yeahhh it was well know custodial wallet in 2016. many faucet wallet are using xapo hahaha.
back then there is no lightning network or something like that.

but now XAPO is nothing

They've started to lose popularity when other wallets have emerged and them instead of attracting more users with easy and friendly rules, they're giving pain to their users such as experiences stated on this thread.

[Ultegra134]

I had used my old mobile phone number when registering, which is no longer in use. I almost went to my provider to recover the number, so I could log in back in my account to retrieve my balance. Fortunately, I was lucky enough to not proceed, would have both my money and my time.

It's a shame, it was such a useful and entertaining service, faucets paid directly to your Xapo wallet and we were all happy.

Those were the old good days that I've seen with them when faucets are popular and everything was sent to their wallet directly.

yeahhh it was well know custodial wallet in 2016. many faucet wallet are using xapo hahaha.
back then there is no lightning network or something like that.

but now XAPO is nothing

They've started to lose popularity when other wallets have emerged and them instead of attracting more users with easy and friendly rules, they're giving pain to their users such as experiences stated on this thread.

Everyone else advanced while Xapo remained stale, it was bound to happen. On top of that, they acquired awful service policies and applications (You can only use their app, can't do it through a browser). After the faucet era, they were nothing.

[FIFA worldcup]

Actually, I heard the same thing happen to someone here I just can't remember the title of the thread.
He also sent almost all personal documents but in the end, his account blocked.

I have some of the BTC on Xapo earn from faucets before and I'm sure it will also happen to me if I attempt to recover my wallet. I'm not desperate to submit my documents and we don't know they might use our documents for scamming purposes.

Just adding this old thread.

-Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's


Why not directly ask them through their email and ask about this issue here's the email support@xapo.com
Just got an idea from this thread https://bitcointalk.org/index.php?topic=5197675.0 who solved the same issue.

Can't really say that I'm glad that I'm not alone. Their support was a pain in the ass to start with, I had a few mBTC from faucets too. It's not a tremendous amount, but why should I let them have it? I could use of some extra cash, that I'd put back into holding more Bitcoin. I uploaded all my documents just to block me right when my verification wasn't "enough" for them.

Saw the thread, but if I am not mistaken, it's a slightly different case. I've contacted them already using their form on the website. Will also try emailing them using the one you mentioned.

Thanks!

i have similar issue like you. i used xapo when i still play faucet back then.
when i want to login on my old account around december 2020, they force me to do KYC for few satoshi left.
but in the end i did it. it took me for almost 1 month to take back my btc

I also gave them a ton of information before they blocked my account, they claimed that I only a few Satoshi on my account, I remember having more to be honest. Thinking back, I might have actually moved them before I stopped using their service, so I can't really blame them for something I'm not sure, chances are, I had.

Pretty unprofessional to request a ton of information and then proceed to block me though.

Why would proceed if you do know that you do only have less bitcoin on that wallet? You do have the free will if its really worth the risk on giving out your identity or not
for such amount but well its your money and decision, whats done is done already.Lets hope that those info's wont leak out everywhere.

There are actually old similar situations like these.
https://bitcointalk.org/index.php?topic=3003842.0
https://bitcointalk.org/index.php?topic=1903062.0

If ever you intend on using up a particular service or platform then why others just cant simply make out their own research for them to
avoid such problems?

I remember having a decent amount of BTC there, that's why I provided them with any details they requested. It looked like a legitimate company and not some scam artists. Well I was wrong, they blocked my account and chances are, I didn't have any BTC there left. I remember moving them to some other wallet many years ago.

I used XAPO a long time ago and i still remember that they offer zero transaction fee if you want to withdraw funds from their wallet. Long ago we had only two popular online wallets one being XAPO and other one is still active, coinbase.  Thanks god i quit using it and withdraw my funds long ago when they were legit.