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Author Topic: Looking for S17+ Power Supply replacement or repair options  (Read 87 times)
FluffyMuffin005 (OP)
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March 13, 2021, 01:03:54 AM
 #1

I have a dead power supply on one of my S17+ antminers.  Does anyone happy to have any repair options for this or any new/used S17+ power supplies for sale?
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March 13, 2021, 05:53:14 AM
Merited by FluffyMuffin005 (1)
 #2

any repair options for this
Not sure about your current location but you might want to try "MyRig".
- According to them, "it costs $15 to repair a power supply from Bitmain".

  • They do have an "inactive" representative in here [MyRig].

Quote
Representations

United States +1 844 248 62 46
Russia +7 495 128 29 86
Ukraine +380 44 344 95 89
Venezuela +58 212 720 21 27
Japan support@myrig.com

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FluffyMuffin005 (OP)
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March 15, 2021, 08:47:04 PM
 #3

Thank you for the follow up.  I sent them an email over the weekend, but I have yet to hear back.  I tried called the USA number you listed, but it has been disconnected.  I was going to reach out to their user here on Bitcoin Forum, but they do not accept messages from Newbies unfortunately.
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March 16, 2021, 06:08:50 AM
 #4

Thank you for the follow up.
You're very welcome.

I tried called the USA number you listed, but it has been disconnected.
That's strange, I've taken those numbers from their footer area.

  • The following number or their telegram account [bot] might work [taken from their main page]...
    +1 720 744 30 90
    @myrigserviceusabot
    • Back in the day, they were listed on Bitmain [archived] as a separate company [formerly known as Bitmain Warranty] for repairs but couldn't find them on their newly designed website.

I was going to reach out to their user here on Bitcoin Forum, but they do not accept messages from Newbies unfortunately.
I'll be forwarding this thread to them on your behalf but I wouldn't get my hopes up when it comes to them responding through this forum.
- They've been inactive for the past two years.

Since you mentioned the USA, you might be in luck since they just opened [2 weeks ago] a new repair site in the USA:
- New Repair Sites Built-up in the USA

Name: BO CUI
Company Name: GREAT VOYAGE INC
Address: 472 AMHERST ST UNIT 5, NASHUA, NH 03063. US

Tel: (339) 532-7094
Working Hours : Mon - Fri 9:30 - 17:30 (local time)

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FluffyMuffin005 (OP)
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March 20, 2021, 06:03:39 AM
Merited by SFR10 (1)
 #5

Thank you for all of the detailed feedback.  I heard back from my request to MyRig so I currently have a ticket open with them and am planning on shipping out the power supply next week.  I will keep you updated on my experience with them so the rest of the group can use it as a reference.

I also found that this model of power supply can be bought from Bitmain for $134 + a monster shipping charge.  They are currently out of stock, but I also saw that they were requesting a questionable amount of shipping information for the order.  I am digging into this a little more next week so I will keep you updated on that also.
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