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Author Topic: What's wrong with KuCoin exchange!  (Read 446 times)
princ.imran (OP)
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April 07, 2021, 06:18:04 AM
 #1

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
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April 07, 2021, 07:06:09 AM
 #2

It's best to wait for their response but I think it's a case of Kucoin not updating their pricing for the withdrawal fee. The delisting of Kick was announced last Dec. 16,2020 when the price was around $0.00001116 to $0.00001358 (Coingecko historical data). The withdrawal fee of 400K Kick at that time was around $5.
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April 07, 2021, 11:17:17 PM
 #3

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
The withdraw fees for ethereum chain is so high and that makes sense if kucoin was charge you a lot of fees. You have no solution for this other than accept it.
Just leave your coin if you don't wanna to withdraw your money dude.
I think that it will be useless even you are contacting the kucoin team.

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April 08, 2021, 02:10:53 PM
 #4

Errors are adjustable, maybe they have not updated the value of this token because the value of KICK has increased too quickly in recent times. Not only Kucoin but also ERC20-supported crypto exchanges also have the same problem as Bilaxy, Hotbit.
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April 09, 2021, 12:03:24 AM
 #5

Looking at what you are going through, this is why we are always advised not tokens in an exchange but rather in noncustodial wallets whose private keys you have control of. Try engaging their support, but I doubt if they will adjust the withdrawal fee.

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April 09, 2021, 03:13:29 AM
 #6

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
The withdraw fees for ethereum chain is so high and that makes sense if kucoin was charge you a lot of fees. You have no solution for this other than accept it.
Just leave your coin if you don't wanna to withdraw your money dude.
I think that it will be useless even you are contacting the kucoin team.
The coin was delisted that's why he needs to take all the coins in Kucoin if you only pay attention as LEGENDARY you will not post stupid words like this.

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OP just wait for their response as i Know Kucoin's support is actively answering inquiries within a day.

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April 09, 2021, 11:36:05 AM
 #7

That's sad if they're not going to give you consideration to lessen the withdrawal fee.

Looking at what you are going through, this is why we are always advised not tokens in an exchange but rather in noncustodial wallets whose private keys you have control of. Try engaging their support, but I doubt if they will adjust the withdrawal fee.
I agree.

You should have used MEW or any other wallets but not an exchange wallet for tokens. This experience will teach a lot who will read this thread that if they're into tokens, it's not the best thing to use if they don't have any plans of selling it immediately on that exchange where they'll get their ETH addresses.

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April 09, 2021, 08:59:30 PM
 #8

The coin was delisted that's why he needs to take all the coins in Kucoin if you only pay attention as LEGENDARY you will not post stupid words like this.
No need to be harsh Bro, if someone has a legendary rank here, it doesn't mean they know everything.



On the flip side, I don't think you have to feel so bad OP. It’s just another one of those scam shitcoins if you check out here - https://bitcointalk.org/index.php?topic=5225828

Looks like it's their habit to pump and dump the token. Unlocking the frozen tokens requires one to buy another shitcoin and use their shit exchange. So chances of getting scammed are very high. If I were you, I wouldn't even feel bad about Kucoin exchange after reading this.

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April 09, 2021, 09:52:59 PM
Last edit: April 12, 2021, 10:17:23 PM by seleme
 #9

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
That is bad but I am curious about the withdrawal issue of Kicktoken. Did you get Kick token via airdrop(888,888)? My 4 wallets have the same amount of airdropped Kicktoken but can't withdraw it due to a frozen contract..
Checked the airdrop token unlocking mechanism but the requirements are insane: At least $224853 should be traded on Kick exchange to get the X amount of Kusd tokens which equals the 888,888 defrozen Kicktoken. Of course, I prefer to burn it rather than paying such high trading fees above 0.8% per transaction.

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princ.imran (OP)
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April 11, 2021, 06:13:59 AM
 #10

Errors are adjustable, maybe they have not updated the value of this token because the value of KICK has increased too quickly in recent times. Not only Kucoin but also ERC20-supported crypto exchanges also have the same problem as Bilaxy, Hotbit.

3 days gone info them but still nothing update on there website. There support is too poor. I hope improve there customer service.
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April 11, 2021, 06:20:41 AM
 #11

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
That is bad but I am curious about the withdrawal issue of Kicktoken. Did you get Kick token via airdrop(888,888)? My 4 wallets have the same amount of airdropped Kicktoken but can't withdraw it due to frozen contract..

No, Its not airdrop(888,888) token. I have also airdrop(888,888) on 2 ETH account I know its frozen contract but I bought it from kucoin exchange.
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April 15, 2021, 04:06:28 AM
 #12

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
The withdraw fees for ethereum chain is so high and that makes sense if kucoin was charge you a lot of fees. You have no solution for this other than accept it.
Just leave your coin if you don't wanna to withdraw your money dude.
I think that it will be useless even you are contacting the kucoin team.
it's better to withraw in trx then use swap to HIVE (do not remember site but np to find)  and then use blocktrades.us
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April 16, 2021, 10:54:21 AM
 #13

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!

Lol, by the time Kucoin deduct 400000 kick from your total balance as trans fees you will be let with only 50925 which is around $19 at $0.00038 per kick, why don't you rather sell the whole kick, withdraw with trc20 usdt and buy from another exchange where kick is still traded if you so desire to hold kick, Hitbtc, kickEx, Uniswap are other options you can look into, but there is a possibility that the trans fee of this other exchanges could be same or higher since transaction fee in general is very high.

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April 16, 2021, 03:04:58 PM
 #14

i noticed same details. As someone mentioned earlier - fees for ethereum chain is so high and that makes sense, but we will see,
hard to predict so hope kuc team will answwer and help.
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April 16, 2021, 04:00:05 PM
 #15

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
The withdraw fees for ethereum chain is so high and that makes sense if kucoin was charge you a lot of fees. You have no solution for this other than accept it.
Just leave your coin if you don't wanna to withdraw your money dude.
I think that it will be useless even you are contacting the kucoin team.
I have an idea for OP, he or she should leave the tokens on kucoin until the ETH london update is active which will drastically lower gas fee for Ethereum once and for all, since is something around July of this year and now that Berlin update is complete be rest assured that eth fee will still get lower soon

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April 18, 2021, 10:21:58 PM
 #16

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!

The rules of the exchange cannot be broken dude, and you have nothing to do with it but to accept the thing you are facing it now.
I think kucoin support is responding to any of their users if there is an issue like yours, so keep on waiting for their answers anyway
and you will find the result of being patient, and wish that you can recover what is really yours to this platform.
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April 20, 2021, 07:21:34 AM
 #17

It's best to wait for their response but I think it's a case of Kucoin not updating their pricing for the withdrawal fee. The delisting of Kick was announced last Dec. 16,2020 when the price was around $0.00001116 to $0.00001358 (Coingecko historical data). The withdrawal fee of 400K Kick at that time was around $5.

Had the same problem once with another coin and sent an email to the support. They fixed it but I remember it took quite a while.... Patience is required...

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April 21, 2021, 06:32:36 AM
 #18

I would probably do like others have suggested and just leave the tokens at Kucoin for now. High ETH gas fee's are surely part of the problem here. Keep them in there and then withdraw over the weekend once the gas fee's come down some.
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April 21, 2021, 09:39:01 AM
 #19

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
What Kind of issue was this? Kucoin to be one of the most trusted and legit exchange having this problem? or maybe this is from your Kickteam that has the problem?

Hope that the Project team had already answered your problem here..

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April 21, 2021, 02:02:47 PM
 #20

I have been using KuCoin service for 3 years. Last year I bought KickToken token. Recently they delisted that token and they told me to withdraw it! Ok! no problem but Max Limit: 450925.40400000 and Fee:400,000KICK !!! Huh Now KickToken growing up. In this situation what can I do!  Cry Cry Already contact there support team but maybe nothing improve!
What Kind of issue was this? Kucoin to be one of the most trusted and legit exchange having this problem? or maybe this is from your Kickteam that has the problem?

Hope that the Project team had already answered your problem here..

I guess it will be quite long in order to wait for the reasonable answer. According to what I see, perhaps it is because of the high fee of the ethereum network which force the exchange to deduct the total withdrawal amount
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