Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation

[Spidermantheman1]

Hello, this is continuance of my original post topic=5328489.0.

$100,000 in monero gone, stolen by these crooks.
I had asked freewallet.org to send me one email with all requested info and I provided all the documents/selfies.
Then after a week they are requesting more documents. They told me not to post this but I was advised that I can post this and let everyone know what to expect when dealing with these scammers:

First they will ask you for a selfie.

Then they will send something like this:

To proceed with the verification procedure, the security department requests the following information:

1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.

Once we receive all the required information, we will forward it to our security department for verification.

We truly appreciate your collaboration. If you have any questions regarding the required information, you can read more about the procedure here.



Then they will send something like this:
Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.

__________________

Everybody, they are not aloud to do this. If they request this info from you, please let us know so we can add this to our case. I am openly saying that we are following litigation and are suing the f*%* out of these scammers. I honestly care more about justice than the $100,000 these scammers have took from me.

[Freewallet]

Hello, this is continuance of my original post topic=5328489.0.


 

Hello,

Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.

[mocacinno]

--snip--

Hello,

Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.

With the word "safe", i assume you're talking about the fact that, from your point of view it's "safe". You are holding the keys.
From the user's point of view, they are in complete and utter uncertainty whether or not they'll ever see their hard earned money again... If you were holding my money, i would never use the word "safe".

@OP: thanks for the update. Maybe you can make a post in your previous topic with a link to this one, and afterwards lock your previous topic? This way, everybody interested in your story that has your previous post on their watchlist will be able to put this new topic on their watchlist instead

[NeuroticFish]

$100,000 in monero gone, stolen by these crooks.

I am still shocked how can people in the year 2021 still keep huge amounts of money in the custody of basically random third party.
Sorry OP and best of luck, you will need it.

of my original post topic=5328489.0.

We live in a lazy world. Here's the full link for those interested https://bitcointalk.org/index.php?topic=5328489.0

[hugeblack]

I don't know the average income in your country, but $ 100,000 amount is not small to ignore doing research before depositing that amount, especially in a privacy-based currency like Monero.

Although all the allegations are against Freewallet.org, there are some successful money-back cases that have been carried out through them, so continue to provide the data they request.
In the future, remember: your keys are not your currencies, and avoid using Freewallet.org. They are not free nor a wallet.

[Lucius]

I am still shocked how can people in the year 2021 still keep huge amounts of money in the custody of basically random third party.

I'm not shocked at all, because people are still generally confused about what cryptocurrencies are and what the differences are between fiat and crypto - and between the classic banks and services in question. If by any chance the OP had taken $100 000 to its bank and deposited it in the account, the bank would certainly have responded through its internal mechanisms and asked the owner to prove where his money came from.

The OP simply chose from all the bad option one that will cost him a lot of time and nerves, but that is the price he has to pay if he just sends $100k to a complete stranger with a catastrophically bad reputation.

[DireWolfM14]

Hello,

Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.

Translation: 

Please note that we want to frustrate the living shit out of you in the hopes that you'll abandon your account, so we get to keep your money.  If you really really want your money back, we'll make it the most stressful experience you've ever had in your life, and still, there are no guarantees.

Thank you for contacting Freewallet.org customer service.  Is there anything else I help you with today?

[NeuroticFish]

I'm not shocked at all, because people are still generally confused about what cryptocurrencies are and what the differences are between fiat and crypto - and between the classic banks and services in question.

I'm sorry, but even if I'd have 100 grands to put in a bank, I would spend maybe more than an hour to research about that bank's reputation, if that money is backed/guaranteed by the state/EU and such.
But just putting the money there... this much money.. is... is... phwoahhhh...

[Spidermantheman1]

These are emails to expect from freewallet:

1- To proceed with the verification procedure, we ask you to provide the following information:
1) A clear photo of yourself with your identification document in English and a paper where you hand-write our brand name ‘Freewallet’, the current date and the email address you used to verify your account notifications.

2- 1) Screenshots of your incoming transactions where we can see the hash, amount and the name of the sending service (another wallet, exchange and so on);
2) Photo of your identification document of the owner of the account: an international ID or a driver’s license (a photo of both sides).
3) Bank statement or utility bill where we can see your name and resident address. Information should be in English;
4) A photo of the owner of the account in front of the image “Attention” (attached below) on your computer monitor (if you use a web version of Freewallet) or near your mobile device with the app open so that we were able to see your user ID.

3-Please send us original photos of your ID and photos of yourself with your account settings section and the image "Attention" (attached below). Please note that screenshots of these photos are not accepted.

Mind you not these 3 requests took 2 weeks when I specifically told them to send me all requested items in one email.

[Spidermantheman1]

Petition to remove these scammers from the App Store is pending

[LFC_Bitcoin]

They’ve been doing this for years. The old selective KYC trick, the oldest trick in the book. Funny how these fraudsters only ask for your KYC when you want to withdraw, not on sign up.

Take a look at their trust rating - https://bitcointalk.org/index.php?action=trust;u=1177176

Freewallet.org are scammers, they should be in jail. I wonder how much money they’ve scammed over the years.

[aioc]

Hello, this is continuance of my original post topic=5328489.0.


 

Hello,

Please note that as long as the verification procedure is on, your money is completely safe. We'll update you on the progress of it.

I'm surprised that you are dropping here to comfort OP that his money is in safe hands when you have been scamming people all these years, I hope OP will push through with the case so we can stop this scammer from harming new people coming into the community, this is the reason why people have a second thought of investing, there are so many scammers, and they are not doing enough research or educating themselves on how to proceed.

[Spidermantheman1]

I thought for arbitration their website said something about complying with Malta rules and regulations. Now it’s Hong Kong?? This happened overnight I believe, anyone else notice this?

[mocacinno]

I thought for arbitration their website said something about complying with Malta rules and regulations. Now it’s Hong Kong?? This happened overnight I believe, anyone else notice this?

I looked at the wayback machine:
https://web.archive.org/web/20190324195250/https://freewallet.org/license
That's a page from march 2019 (2 years ago), and at that point in time, it seems like they already had their headquarters in hong kong

[Freewallet]

Hello Spidermantheman1,

Checking your support ticket, we can see that your account is fully operational now. Could you please check it and let us know if you need further assistance? Thanks in advance!

[Spidermantheman1]

Hello Spidermantheman1,

Checking your support ticket, we can see that your account is fully operational now. Could you please check it and let us know if you need further assistance? Thanks in advance!

I won’t believe it until I see all my funds leave wallet and enter the wallet that I am withdrawing to. Nobody take this as good news until I confirm that I was able to withdraw all my funds.

[Stakefast]

Hello Spidermantheman1,

Checking your support ticket, we can see that your account is fully operational now. Could you please check it and let us know if you need further assistance? Thanks in advance!

I won’t believe it until I see all my funds leave wallet and enter the wallet that I am withdrawing to. Nobody take this as good news until I confirm that I was able to withdraw all my funds.

Did you tried to withdraw the 100k now again?

[Traz27]

Hey spiderman did you regain full access to your account? I'm going through the same thing with them right now. It's been three days of bullshit back and forth with 3-4 of their reps asking me for the exact same shit they wanted from you.

[Spidermantheman1]

hey guys sorry for the late update but yes i did actually. i was able to withdraw all of my money. horrible horrible experience. i still wouldn't trust their wallet with a DIME.

just give what they ask for bro until it seems repetitive and pointless. once the same photos and documents are being requested over and over again, do not send them anything else. put a stop to their BS before they get the upperhand and call this number im about to message you. hes a good lawyer and already has some cases lining up on them. hopefully it doesnt reach that point but expect 24-48 hour turn around times even if you respond right now, i literally stayed up some nights because i realized their support was responding early. i would respond right away and they would send that bullshit generic email saying they got my request and their revewing. 

honestly, you would think with their lenghty review process they would actually do some reviewing. i got away with 1 screenshot that was "proof of funds" for like 100x its amount. truth is, any exchange could outright fuck all of us. nobody could sit their and source all their funds whether it was from exchange, sale, investment whatever... a flaw will be found in most of the transactions. the fact that they think they can push us around and scare some people over that is not right. its disgusting and i still hope they sued every dollar they took. let me know if you need help bro

[caliwood]

I have same issue with Freewallet, I already sent to them pictures, documents and videos, and they just request more and more videos of each transaction, I have stuck more than 500K I am looking for help, please.