[Table] Withdrawal Fees and Withdrawal Amounts on Crypto Casinos

[Pmalek]

Worry not, it could be explained in a fine print located at the bottom of the table. Less hassle than rather having to update whenever someone posts a change like the above


E.g. Dynamic*

*Subject to change either through network fees or set by the operator

This is a good suggestion and I like it. I will go through the entire table and add a note that mentions dynamic fees wherever it's needed. Thanks!

In general, I would advise all casinos, without exception, to write such a warning in small print.  True, for players it is just like such a warning that you may not get anything at all, for example, by withdrawing $50 worth of Ethereum with a network commission of $48 (and there were such periods a year ago ).

All casinos mention the total withdrawal fees in one way or the other. You won't find yourself in a situation where some funds are missing, but there was no mention of it on the withdrawal page.

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[Mahdirakib]

E.g. Dynamic*

*Subject to change either through network fees or set by the operator

This is a good suggestion and I like it. I will go through the entire table and add a note that mentions dynamic fees wherever it's needed. Thanks!

It will reduce the load from the 'Withdrawal Fee' column if you replace the "Depends on network congestion. ~ $xx.xx at the time of writing" with the word dynamic. And the original post will get a clean look for that. You can also use this as an explanation of the dynamic fees at the bottom of the table

Dynamic fees work to detect changes in network volume and will raise or lower transaction fees accordingly. This means that the same transaction may require a higher fee during a period of network congestion, or a lower fee if sent during a period of decreased activity.

Source

You can use this to explain about the dynamic fees to the newbie user. Aslo use the statement which has been mentioned by UserU above. Because some operators (casino) charge a bit higher fee than the actual dynamic fee.

[panjul07]

Hey Pmalek, perhaps you can add BK8 into the list since they have added the btc withdrawal back.
I have asked through live support about it and here is the btc withdrawal information:
Min withdrawal: 2M IDR or equal to $135 or 0.0068BTC at the current rate
Withdrawal fee: FREE , below is the screenshot of my conversation with the live support to confirm about the information.



Sorry it is in Indonesian language since I use the Indonesian version of the site but I can assure you that live support says BK8 covers the fee for the withdrawal.

[theskillzdatklls]

Interesting thread. Happy to see MintDice on there. MintDice will, in the future, offer unlimited free withdrawals to it's VIPs once that rewards program goes live. But for now, it was portrayed very accurately.

[Pmalek]

<Snip>

Thanks for the info. BK8 asks for KYC during the registration process so I can't check this information myself. But I will ask them to confirm the correct BTC amounts in their ANN thread.

I am interested to find out if the BTC amounts are constantly $135 or what they depend on. In my experience, many customer service agents don't understand or intentionally answer questions about withdrawal fees wrongly. Many will tell you that there are no fees on their casinos even though the player pays the BTC network fees. They don't consider that when giving the answer. FREE to me means that the player doesn't pay withdrawal fees to the casino nor the bitcoin mining fees. To many casinos, free only means that the casino doesn't charge any withdrawal fees, but the mining fees to send the transaction is still paid by the player.   

[UserU]

<Snip>

Thanks for the info. BK8 asks for KYC during the registration process so I can't check this information myself. But I will ask them to confirm the correct BTC amounts in their ANN thread.

I am interested to find out if the BTC amounts are constantly $135 or what they depend on. In my experience, many customer service agents don't understand or intentionally answer questions about withdrawal fees wrongly. Many will tell you that there are no fees on their casinos even though the player pays the BTC network fees. They don't consider that when giving the answer. FREE to me means that the player doesn't pay withdrawal fees to the casino nor the bitcoin mining fees. To many casinos, free only means that the casino doesn't charge any withdrawal fees, but the mining fees to send the transaction is still paid by the player.  

I double-confirmed this with a support rep, this is what she said:



No withdraw or mining fee, but the exchange rate spread is how they would likely earn, I guess.

[delfastTions]

No withdraw or mining fee, but the exchange rate spread is how they would likely earn, I guess.

Yeah.  This is where the question arises: what is the exchange rate.  And from the answer of the support, it is not at all clear how much the rate differs from the rates that are shown to us by Coingecko or Coinmarketcap (by the way, these aggregators of these cryptocurrency rates almost always have very similar rates)?
So if they themselves set the exchange rate, then of course they can make money on it and quite well.

[UserU]

Yeah.  This is where the question arises: what is the exchange rate.  And from the answer of the support, it is not at all clear how much the rate differs from the rates that are shown to us by Coingecko or Coinmarketcap (by the way, these aggregators of these cryptocurrency rates almost always have very similar rates)?
So if they themselves set the exchange rate, then of course they can make money on it and quite well.

Most likely they'd add 0 - 1% to the rate if it's withdrawing, and deduct the same for depositing.

[Pmalek]

I double-confirmed this with a support rep, this is what she said:
No withdraw or mining fee, but the exchange rate spread is how they would likely earn, I guess.

I am getting contradictory information from different people. A support agent told you that the casino covers the mining fees, but here I have sapta saying it's the players who are required to pay the gas or mining fees. I have asked sapta if he is an official team member of BK8 to try to find out who covers the network fees. The minimum withdrawal amounts seem to depend on the location of the player and the local fiat currency. Not sure why it has to be that way, but ok.   

[UserU]

I am getting contradictory information from different people. A support agent told you that the casino covers the mining fees, but here I have sapta saying it's the players who are required to pay the gas or mining fees. I have asked sapta if he is an official team member of BK8 to try to find out who covers the network fees. The minimum withdrawal amounts seem to depend on the location of the player and the local fiat currency. Not sure why it has to be that way, but ok.  

Ye. Seems that the regions operate independently to one another, rather than consolidating under one common domain.

Not sure the reason behind that, but you might want to indicate that fees may apply, rather than a definite yes or no.

[Mahdirakib]

@Pmalek, FortuneJack has recently added USDT on their website (see the announcement). Update this information in the Supported Altcoins of FortuneJack.
You have added Duckdice faucet details in your another thread. I hope you won't hesitate to add Duckdice withdrawal information in this thread now. Not mention, Duckdice minimum withdrawal amount, fee and supported altcoins are same as Tower.bet.

[Pmalek]

@Pmalek, FortuneJack has recently added USDT on their website (see the announcement). Update this information in the Supported Altcoins of FortuneJack.

USDT added in the column of supported altcoins. Too bad that they decided to go for the ERC-20 token instead of the TRC-20 version. But judging by the gas fee requirements in recent days, it's not as expensive to move tokens via the Ethereum network as it was in the past. The upcoming merge should further affect that in a positive way as well I think.

You have added Duckdice faucet details in your another thread. I hope you won't hesitate to add Duckdice withdrawal information in this thread now.

No, that won't be a problem. I will check it out with the next update. I still haven't heard back from Sapta and the questions I had for him regarding the correct info for BK8. So that is on hold for now.

Not mention, Duckdice minimum withdrawal amount, fee and supported altcoins are same as Tower.bet.

Interesting. Is there a connection between the two? Maybe they are operated by the same team or use the same software.

[Mahdirakib]

I still haven't heard back from Sapta and the questions I had for him regarding the correct info for BK8. So that is on hold for now.

Seems like the withdrawal system for Bitcoin is a bit complicated at Bk8 casino. They will convert users deposit into stable coin and there is different min withdrawal limit for each supported FIAT money. As a result, the min withdrawal amount varies in Bitcoin (for different FIAT money). I had the plan to check it by makinga deposit and withdrawal, but I never received OTP code message from Bk8. I'm not going to deposit there for this reason.

Interesting. Is there a connection between the two? Maybe they are operated by the same team or use the same software.

Tower.bet is the sister site of Duckdice.io. You can verify it from their posts

Tower.bet is a second project of the DuckDice operators. DuckDice is dice only game and the game design and infrastructure won't fit other games with the same level of quality as we would like to achieve.

[Pmalek]

Seems like the withdrawal system for Bitcoin is a bit complicated at Bk8 casino. They will convert users deposit into stable coin and there is different min withdrawal limit for each supported FIAT money. As a result, the min withdrawal amount varies in Bitcoin (for different FIAT money).

I am really curious why they decided to make it that way and why it matters if I am from Spain, Canada, or Singapore in terms of how much I can withdraw in bitcoin from their casino.

I had the plan to check it by making a deposit and withdrawal, but I never received OTP code message from Bk8. I'm not going to deposit there for this reason.

You are not the first to report something like that. I have seen players mention that in their ANN thread when I was checking if anyone from their team responded to my questions.

[panjul07]

I had the plan to check it by making a deposit and withdrawal, but I never received OTP code message from Bk8. I'm not going to deposit there for this reason.

You are not the first to report something like that. I have seen players mention that in their ANN thread when I was checking if anyone from their team responded to my questions.

Although it is a bit off topic, but let me share my experience regarding the OTP issue in bk8. 
Yes there are some users experienced the same issue, the fastest way to fix this issue is by contacting live support and they will add it manually.

Seems like the withdrawal system for Bitcoin is a bit complicated at Bk8 casino. They will convert users deposit into stable coin and there is different min withdrawal limit for each supported FIAT money. As a result, the min withdrawal amount varies in Bitcoin (for different FIAT money).

For the first time, yes it can be considered as a bit complicated but it is no longer complicated once you did your 1st.
To be frank, I never made deposit/withdrawal with btc in BK8 as I prefer to use USDT and Fiat when I played there.
Just noticed that min withdrawal in BTC is different based on the local fiat used currency of the account.
I'll try to suggest them to make it simple by having 1 min withdrawal (the same for all users).

[Pmalek]

Update:

- The withdrawal fee information for all casinos that have dynamic fees has been changed in the table. The info now says "Dynamic withdrawal fees", with a brief information below the table what it means.
- I didn't change anything for Cloudbet. I believe they have dynamic fees as well, but the current numbers are too high according to mempool conditions. I will update it at another time.
- No changes were made for freebitcoin because I can't log in to the casino with my current VPN settings. It will be checked at a later time.

[Mahdirakib]

~snip~

• Nice update! I have no idea about the withdrawal fee of Cloudbet. But their current withdrawal fee is more than 30k satoshi, which is really high (you can't address it as a dynamic fee).

• I can assure you that the withdrawal fee is dynamic at Freebitco. Currently they are charging 132 satoshi for slow withdrawal and 564 satoshi for instant withdrawal.

• You haven't added Duckdice in the table yet. Duckdice withdrawal fee is dynamic. Same goes for their sister site Tower.bet. The fees are set by the casino operator (software) there, but it is dynamic (fluctuate with network condition). Replace the withdrawal fee details of Tower.bet with "Dynamic withdrawal fees."

• Both Bustabit & Bustadice use dynamic withdrawal fee system. Currently their fee is 547 satoshi for manual withdrawal and 2852 satoshi for instant withdrawal. They have said this in the FAQ page

Why does the withdrawal fee change from time to time?
The withdrawal fee depends on the actual cost of processing withdrawals. As transactions on the Bitcoin network become cheaper or more expensive over time, the withdrawal fee adapts so that we never overcharge you.

• The withdrawal fees for BC.Game & NanoGames aren't fixed. Both of them use higher dynamic fee for withdrawal. However, it can't be addressed as dynamic as the fee is quite high (like Cloudbet). Perhaps, they use same software to set the withdrawal fee. You can verify it by checking their withdrawal fee on time to time.

[Pmalek]

I have no idea about the withdrawal fee of Cloudbet. But their current withdrawal fee is more than 30k satoshi, which is really high (you can't address it as a dynamic fee).

They are currently asking for over $11 worth of BTC for a withdrawal. At the same time, the mempool is showing less than 1.000 unconfirmed transactions waiting for confirmation. I won't change the info to dynamic but I will enter what I see on the page right now.

• I can assure you that the withdrawal fee is dynamic at Freebitco. Currently they are charging 132 satoshi for slow withdrawal and 564 satoshi for instant withdrawal.

I just checked the numbers and they are really low. Info changed to dynamic for Freebitco.

• You haven't added Duckdice in the table yet. Duckdice withdrawal fee is dynamic. Same goes for their sister site Tower.bet. The fees are set by the casino operator (software) there, but it is dynamic (fluctuate with network condition). Replace the withdrawal fee details of Tower.bet with "Dynamic withdrawal fees."

Tower.bet fees have been changed to dynamic. DuckDice will be added soon.

• Both Bustabit & Bustadice use dynamic withdrawal fee system.

This has been adjusted as well.

• The withdrawal fees for BC.Game & NanoGames aren't fixed. Both of them use higher dynamic fee for withdrawal. However, it can't be addressed as dynamic as the fee is quite high (like Cloudbet).

BC.Game's withdrawal fees are still 0.0002 BTC, same as the last time I updated the table info for them. NanoGames withdrawal fees are identical to those of BC.Game. The two sites look identical and seem to be using the same/similar type of software. 

[Mahdirakib]

BC.Game's withdrawal fees are still 0.0002 BTC, same as the last time I updated the table info for them. NanoGames withdrawal fees are identical to those of BC.Game. The two sites look identical and seem to be using the same/similar type of software. 

That's quite surprising! The withdrawal fee was around 0.00017 BTC in the morning of yesterday. It was around 0.00022 BTC when I made the post yesterday. The fee had reached to 0.00027 BTC a few hours ago. But the fee become 0.0002 BTC again when you went to check it. I can see that the fee has become 0.000172 BTC now (screenshot).

I tried to get more details about the Bitcoin withdrawal fee from their live support, but the live support agent has no valid information about it. He said "Yes sir, every coin has fixed its withdrawal fee.". However, you will see the difference if you observe it for a few days. I have seen only 0.000012 BTC withdrawal fee there a few months ago.

[Pmalek]

That's quite surprising! The withdrawal fee was around 0.00017 BTC in the morning of yesterday. It was around 0.00022 BTC when I made the post yesterday. The fee had reached to 0.00027 BTC a few hours ago. But the fee become 0.0002 BTC again when you went to check it. I can see that the fee has become 0.000172 BTC now (screenshot).

They seem to be changing it often. The amounts are lower than what we saw with Cloudbet for example, but still more than what people would need to pay for a quick confirmation. The mempools are empty right now. But their thinking here is similar to that of centralized exchanges. They would rather have you overpay than getting a bunch of support tickets asking why the withdrawal process is so slow.

I tried to get more details about the Bitcoin withdrawal fee from their live support, but the live support agent has no valid information about it. He said "Yes sir, every coin has fixed its withdrawal fee.".

Some of these casinos employ support staff that have very little knowledge about anything. We are at a point where you have to doublecheck everything they say.