🔥 Bets.io ✅ Bitcoin Casino ❓ 24/7 Customer Support 🎰 Instant Withdrawals

[Chikito]

do you accepting the payments via the Lightning Network? Or is it just a metaphor?

Seems just a metaphor, because I don't find a Lightning network option for deposit and withdrawal.

Do you have the community chat option available where players can chat to each other as did not found on the site, unless I have missed it.

no, they don't have, I got a trap in the green balloon with a message symbol right below is for supporting chat. but don't worry If they changed something we can see changed log here; https://www.bets.io/change-log

I just sign up and explore the website, the dark theme set by default but I can't find the button to change to light.

And you can adjust it into light by looking at the left side bottom side under help which has a label of "AM-PM".

oh, I see, Thanks. I usually used light and dark button mode on the right top. Got surprised on "AM-PM", something new for me.

As part of being a compliant license holder, KYC needs to be requested in case of suspicious activity, bonus abuse, etc. This means that if you play in accordance to our terms and conditions, you will not be requested documents supporting your identity.

some people just worried about the document going to the dark market.

[1715096597]

1715096597

[1715096597]

1715096597

[ipanks]

We appreciate your concerns for players and we take them to heart at bets.io !

Please rest assured knowing that we adhere to the standard norms established industry wide and that KYC is requested in special cases and do not form part of our regular support routine. I hope that addresses your immediate concern. 

As part of being a compliant license holder, KYC needs to be requested in case of suspicious activity, bonus abuse, etc. This means that if you play in accordance to our terms and conditions, you will not be requested documents supporting your identity.

It will be good for the members if they do not have to fills KYC, although they are on the limit by your rule. I am sure they will not try to break the rule because they can make their account banned or blocked. The member non-KYC will play as usual like in the other gambling site and obey the rule.

I already register on your site and see what is inside. I see the minimal deposit is about 0.0002 btc so I think that will be enough for the member to check the site.

[Kittygalore]

It will be good for the members if they do not have to fills KYC, although they are on the limit by your rule. I am sure they will not try to break the rule because they can make their account banned or blocked. The member non-KYC will play as usual like in the other gambling site and obey the rule.

I already register on your site and see what is inside. I see the minimal deposit is about 0.0002 btc so I think that will be enough for the member to check the site.

Maybe you are right or you are wrong, if the business has to comply somehow to regulations then KYC is inevitable but if they force it even though it's not really needed then they are wrong but given how online gambling is getting regulated, I think KYC is the best course of action. Their minimum deposit is pretty good, I might check it out later.

[ipanks]

It will be good for the members if they do not have to fills KYC, although they are on the limit by your rule. I am sure they will not try to break the rule because they can make their account banned or blocked. The member non-KYC will play as usual like in the other gambling site and obey the rule.

I already register on your site and see what is inside. I see the minimal deposit is about 0.0002 btc so I think that will be enough for the member to check the site.

Maybe you are right or you are wrong, if the business has to comply somehow to regulations then KYC is inevitable but if they force it even though it's not really needed then they are wrong but given how online gambling is getting regulated, I think KYC is the best course of action. Their minimum deposit is pretty good, I might check it out later.

If the government forces them to apply KYC for their members, the casino can not do anything except follow what the government wants. They will explain to their members that KYC is now part of their casino and asks them to fill the KYC. The casino will transparent to their member and will try to hide something and after the member fills the KYC, they can give some bonus or other things to make them happy.

But if the casino can choose between applying KYC and not applying, the casino can select both choices for their members. That will also give an option for their members to complete the KYC.

[LUCKMCFLY]

I have registered and the site is not bad at all, I know that it is a nascent casino, the fact of having LN implemented is a great addition especially in these moments of the market where everything is an uncertainty with the price of BTC, if it goes up a lot the fees are very high, what I really think should be accepted is that KYC should be applied to everything, I imagine it is because of the type of license, on the one hand you can see that the site is really authentic but KYC take it as an infallible option to protect themselves against any eventual money laundering. I hope they get more acceptance from the forum players.

[roamroamrun]

An ongoing situation I have with them:

I have deposited and won last night, a total of ~ 0.22BTC won in total, deposits of ~ 0.034BTC. They are yet to process my withdrawal, as they say there is an error from their payment processing partner. I am a bit uneasy about that, given that the casino is very new and it seems odd that the error is only for my account. Anyway, I am not calling it a scam or anything, but I would be a bit cautious, since this never happens to me on bitcasino or other reputable sites, it is always fast and smooth over there.

I will, for now, give them the benefit of the doubt, but to be honest I am 50% inclined to believe I will never receive my winnings, which would be bad because I really dig the design and support of the casino.

Will keep everyone posted regarding the problem and if it will be/won't be fixed.

They paid me, in full. the issue, as they say, was from their payment processor so they did it in manual mode. all good for me, excellent support team!

[betsiocasino]

Dear roamroamrun,

Thanks a million for your update and kind words, hope to speak to you again soon!

Debbie

[tippytoes]

Dear roamroamrun,

Thanks a million for your update and kind words, hope to speak to you again soon!

Debbie

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

[Obito]

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

We should know it by now already, take anything advertised with a grain of salt no matter what because all businesses wants is your attention so they all make clickbait advertising even if there is no grain of truth there. 24/7 isn't a real thing, it's just a number to make people look at their business plus it's not sensible for business to have a round the clock chat support.

[Kong Hey Pakboy]

I have registered and the site is not bad at all, I know that it is a nascent casino, the fact of having LN implemented is a great addition especially in these moments of the market where everything is an uncertainty with the price of BTC, if it goes up a lot the fees are very high, what I really think should be accepted is that KYC should be applied to everything, I imagine it is because of the type of license, on the one hand you can see that the site is really authentic but KYC take it as an infallible option to protect themselves against any eventual money laundering. I hope they get more acceptance from the forum players.

@DroomieChikito didn't see LN implemented in the website so I think that you have to double check what you've just seen. Good thing that you support businesses putting KYC because I do think the same too that they will probably be targeted for money laundering so they might as well play it that way to avoid big fuzz in the future.

[Kittygalore]

~

If the government forces them to apply KYC for their members, the casino can not do anything except follow what the government wants. They will explain to their members that KYC is now part of their casino and asks them to fill the KYC. The casino will transparent to their member and will try to hide something and after the member fills the KYC, they can give some bonus or other things to make them happy.

But if the casino can choose between applying KYC and not applying, the casino can select both choices for their members. That will also give an option for their members to complete the KYC.

There's no forcing in the side of the government, everyone has to comply with the law even if it's just on the surface. I don't think that casinos will want KYC if they can avoid as much as possible so I disagree with your idea that they are going to do both if there's no need for compliance.

[imstillthebest]

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

We should know it by now already, take anything advertised with a grain of salt no matter what because all businesses wants is your attention so they all make clickbait advertising even if there is no grain of truth there. 24/7 isn't a real thing, it's just a number to make people look at their business plus it's not sensible for business to have a round the clock chat support.

i think it was a real thing because we have establishments that are open 24/7 unless if there is a problem with them and they need to close their service temporarily .
they only want to make sure that their costumer supports are good at handling issues  because this is more important than how fast they can respond .

[BestBitcoinCasino]

Welcome, Bets.io! It's great to see more crypto casinos stepping up their game. We've reviewed Bets.io on our website https://www.bestbitcoincasino.com/review/bets-io/ and you can read what we have to say about it. To share a quick note, we like the clean and user-friendly interface that can be set in light or dark mode. We appreciate the casino's acceptance of six cryptocurrencies, and the fact that you can use multiple account balances to access as many games possible. Plus support is responsive. We know adding Bets Originals is in the pipeline, but we hope it would be done sooner. And while the welcome bonus and 35x wagering requirement (on the bonus amount only) are attractive, we believe the team needs to add more bonus offers and promos to gain more players. Good start for a new crypto casino, overall, though.

[LUCKMCFLY]

Well, there is something that must be saved from the casino, every beginning is difficult and they are knowing how to carry it despite all the demands that the world has to face, there are many things that need to be improved, but they are doing it. in a great way. As for the Welcome bonuses, you also have to be very careful with those who always seek to damage the system by taking advantage of it, perhaps they should take additional computer security precautions just in case, for my part I think there are simple details that need to be improved, but that along the way they will see and improve them.

[LimLims]

Welcome to the forum OP.
I Know it’s too late to welcome you, but yes it’s time to show us what you are capable of.
So i was glad to see that the site has a lot of ongoing promotions and accepting lot of cryptos at start.
Really liked the UI, though it could have been more well developed.
Now as i ask to every other gambling site, so tell me that, what is the bankroll of site?
How much is the max bet? And is any KYC mandatory?
Waiting for an answer .

[Xinarae*]

Kyc is very important for casinos if it becomes legal and if the government wants it but for this you have to monitor the sites carefully. Many gamblers are afraid to do kyc to scam through kyc if the site is great and reliable then filling out kyc would be good study the cash requirements casinos need to have plenty of money available to them to cover the potential winnings of their customers. Specific specifications vary between states but small amounts mean a lot casinos must be able to cover potential wins which means they must receive a certain amount of cash while there are chips on the floor at a given time.

[bitterguy28]

I am getting tired of all those scam casino's who always write "instant withdrawals"
100% sure this site does not process withdrawals instant and come up wih excuses.

but aren't you getting tire of also trolling and accusing casinos here and there with baseless accusations ?

since you know which casino is legit or not then best to at least play only to those whom you trust.



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to OP welcome to this forum and hope you'll find best players inside.

[BIN-BIN]

Nice website design I love the graphics of the site have not tried out any of the game but am sure you have exciting games, how is the bonus like cause I can not find any information about bonus and wagering requirements.

[LUCKMCFLY]

It should be noted that things have turned out very well in this casino, I see that they have improved in computer security issues, they also have very good and fast support, it is seen that they have put a lot of love to the platform, they have even taken into account the advice that some forum members have given you. I think that if they continue like this they could become one of the largest casinos in the market, such as bitcasino, Roobet, stake, among others..

[RokokGudangGaram]

I see that you are a licensed casino and you ask user KYC I would like to ask if it is mandatory and can we play without undergoing through KYC, I also would like to ask if soon you would add sports betting or probably a provably fair games on your website? By the way its nice to see some great games provider on your website.