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Author Topic: It takes years to build a reputation and seconds to break it  (Read 3334 times)
macson
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August 13, 2021, 02:35:12 PM
 #281

Users should carefully monitor the sites before using the agreed casino sites because good sites never want to make their site worse. They are always trying to figure out how to improve the site that's why they often update to do something new then the users blame without checking anything that's why every gambler needs to analyze the site and check their emails if anything changes, mail is sent. No one easily believes in new sites because they are more scammed so it takes a long time to build a reputation.
many incidents like this, where the gambling site changes its TOS unilaterally, the most often found is changing the KYC requirements suddenly.  Professional gambling sites will definitely notify their users via email but unprofessional ones don't do that, this is the reason why don't carelessly choose a gambling site because the losses we can get can be very large.

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August 13, 2021, 02:43:43 PM
 #282

Users should carefully monitor the sites before using the agreed casino sites because good sites never want to make their site worse. They are always trying to figure out how to improve the site that's why they often update to do something new then the users blame without checking anything that's why every gambler needs to analyze the site and check their emails if anything changes, mail is sent. No one easily believes in new sites because they are more scammed so it takes a long time to build a reputation.
many incidents like this, where the gambling site changes its TOS unilaterally, the most often found is changing the KYC requirements suddenly.  Professional gambling sites will definitely notify their users via email but unprofessional ones don't do that, this is the reason why don't carelessly choose a gambling site because the losses we can get can be very large.
A sudden update is indeed not good especially if its about KYC, but I know a good gambling site did this and yet they still have the trust from the gambler, maybe they are too good to be ignore jus because of the KYC. Building your reputation is not easy, it takes time and a lot of effort so if you are just going to create a project and scam your investors and gamblers, I’m sure you won succeed because crypto gamblers are more careful on dealing with the gambling site. Reading the ToS is a big help as well, this should be done first before you try to gamble on any new site for you.

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pinggoki
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August 13, 2021, 06:00:57 PM
 #283

It's just how some business are made to be. Exit scams that are used to add additional funding for their main projects. Even worse if they are just there to make a quick buck and quit entirely or re-enter under a different guise in order to trick more people. Unfortunately that's just how this world works for some. And for their sponsors and brand ambassadors, their works stop when advertisements are made and promotions are released to the general public. Most of the time they do not have complete affiliation to the project other than the fact that they chose to sign up for it.
Users should carefully monitor the sites before using the agreed casino sites because good sites never want to make their site worse. They are always trying to figure out how to improve the site that's why they often update to do something new then the users blame without checking anything that's why every gambler needs to analyze the site and check their emails if anything changes, mail is sent. No one easily believes in new sites because they are more scammed so it takes a long time to build a reputation.
Well solution always come from the one faced with the problem as usual so it doesn't come as a surprise that you are the one to keep yourself from being scammed. Being more vigilant and mindful of whatever you do online be it connected to gambling or not is a surefire way to keep yourself from scam gambling sites that are there to make a quick buck out of your apparent gullibility.
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August 13, 2021, 06:28:03 PM
 #284

The same actually applies to bookmakers, if you choose a bookmaker that always pays out nicely for years, but then suddenly does not pay out if it concerns a large amount, then you can also have your reservations about that as a player. Trust is important to customers in the gambling world.

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August 13, 2021, 08:59:22 PM
 #285

The same actually applies to bookmakers, if you choose a bookmaker that always pays out nicely for years, but then suddenly does not pay out if it concerns a large amount, then you can also have your reservations about that as a player. Trust is important to customers in the gambling world.
And trust isn't something that can be gained or established in a short time and this would include those all factors that we do consider on spotting a good gambling site or bookies.

This do involved all of those qualities that we're seeking off and its true that it would only just be break on a single situation where you haven't paid out winnings.

This would mainly affect your reputation that you had built up for years that's why retaining and getting trust isn't something that can be bought or would need to be built for a long time.

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August 14, 2021, 06:11:06 AM
 #286

That's really true I see that many good gambling sites that turned their reputation down in second by scamming users, not actually scamming but banning the users and leave no payment at all. After that many users didn't trust them and it will forever ruin their reputation.

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August 14, 2021, 08:18:17 AM
 #287

That's really true I see that many good gambling sites that turned their reputation down in second by scamming users, not actually scamming but banning the users and leave no payment at all. After that many users didn't trust them and it will forever ruin their reputation.

Can you share some cases involving a "good gambling site"? Like to see how they are today after that issue and if many users are now in hesitation to use them again or the site reputation is now in a negative status.

I think some are resolved* and in some cases, the user themselves are at fault for why it turned out bad.

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August 14, 2021, 08:41:44 AM
 #288

That's really true I see that many good gambling sites that turned their reputation down in second by scamming users, not actually scamming but banning the users and leave no payment at all. After that many users didn't trust them and it will forever ruin their reputation.
For those users that have been affected with those bans and no payment, they'll surely leave those casinos.

But to those gamblers that are remaining there and experiences nothing bad, they'll stay and that reputation for those people will stay.
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August 14, 2021, 09:31:59 AM
 #289

The same actually applies to bookmakers, if you choose a bookmaker that always pays out nicely for years, but then suddenly does not pay out if it concerns a large amount, then you can also have your reservations about that as a player. Trust is important to customers in the gambling world.

They should be trustworthy even in a small amount, gambling sites should address issues as they come, and even if the issue is small because gamblers are quick to notice and will not ignore and remember their action, you are right to trust is very important and every project and gambling site should make it as their corner stone if they want to continue doing business.

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August 14, 2021, 09:59:14 AM
 #290

That's really true I see that many good gambling sites that turned their reputation down in second by scamming users, not actually scamming but banning the users and leave no payment at all. After that many users didn't trust them and it will forever ruin their reputation.
this could be true because if we check the gambling section of our forum there are old gambling sites there but their reputation is already tinted ( tainted ).

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not actually scamming but banning the users and leave no payment at all.
whats its difference from being scammed ? both are the same but this are more worst for the owner and for the players because they can scam more people but their reputation will also gets uglier because more people will report them overtime .
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August 14, 2021, 10:47:59 AM
 #291


Majority of people does like to be spoon-fed thats why whenever a problem occurs then they do directly blame it out to the house without even realizing that they had already stated into their TOS on what are the
things you should be aware of and since you do make out some registering on the site then you had fully agreed on whats stated there and its true that it could be anytime they would really make out some
alterations since we do have those issues in the past that had been pointed out but honestly its really hard to make a fight on justifying that they had cheated but once proven then that would
surely be a big issue that would taint out gambling houses reputation.

You're absolutely right about it mate that is why it is also a sole responsibility of a gambler whatever the consequences once he/she choose to tap the small box stating that "I agree" to the ToS stated. This ToS are made for the benefit of the site and that is why whether a gambler like to read it or not he must do his responsibility to read the long stated ToS for his own sake. Sometimes, realization that we are the one who got wronged is much worst than blaming the house why these things happen.
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August 14, 2021, 11:04:42 AM
 #292

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer, often related to payout of course. But it's true, a reputation can be destroyed in moments.

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August 14, 2021, 12:35:57 PM
 #293

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer, often related to payout of course. But it's true, a reputation can be destroyed in moments.
If they can't solve the issue then they will surely break their reputation and soon will be bankrupt and when their customers request for a payout so they can't pay them. If the customer having requested for a payout and have a problem then that person will raise a scam accusations and their reputation will also change so I would say that reputation will break easily if they don't something about it and their platform may shutdown.

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August 14, 2021, 08:51:25 PM
 #294

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer, often related to payout of course. But it's true, a reputation can be destroyed in moments.
You underestimate the power of negative reviews. Every good businessman should care about EACH customer to maintain a good reputation and be ahead of constantly emerging competitors. Imagine, a certain online casino has 100 positive reviews and no negatives, that gives them, say 5/5 stars. At this point there's nothing that can stop potential customers from using this casino. Then, one day, a very bad review appears, which tells a horrible story where someone won $5k at the casino and couldn't withdraw the win. People will pay attention even to that one single neg, despite all the positives. As a result, due to mistreating just one customer a casino can lose many potential ones. At the same time, the other casino which has no negative (or less, because none is, probably, impossible) will win over the customers.
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August 14, 2021, 08:55:55 PM
 #295

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer, often related to payout of course. But it's true, a reputation can be destroyed in moments.
You underestimate the power of negative reviews. Every good businessman should care about EACH customer to maintain a good reputation and be ahead of constantly emerging competitors. Imagine, a certain online casino has 100 positive reviews and no negatives, that gives them, say 5/5 stars. At this point there's nothing that can stop potential customers from using this casino. Then, one day, a very bad review appears, which tells a horrible story where someone won $5k at the casino and couldn't withdraw the win. People will pay attention even to that one single neg, despite all the positives. As a result, due to mistreating just one customer a casino can lose many potential ones. At the same time, the other casino which has no negative (or less, because none is, probably, impossible) will win over the customers.
But there are negative reviews which are false or totally a lie which would be possibly made by competitors and we should really be watchful with that but somewhat people or the community isnt really blind on believing on this which doesnt have sufficient proof which it wouldnt really be that effective if they are trying to ruin out someones business or their competitor in the market.Reputation is something that can be build overnight.
This is something that you should protect as an owner since building it does cost all efforts or hardwork to gain that trust this is why you should really be mindful about on things happening around.
Dont let those false claims and accusations would be affecting you.
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August 14, 2021, 11:04:06 PM
 #296

But the problem is the gamblers do not read the email notification and still do not know if there is a change related to the terms and conditions on that gambling site.

Many gamblers blame the gambling site because they do not read the email and not knowing the change. They think that the gambling site is trying to cheat them, but the mistake will be from the gambler.

But still to provide the best service, small mistakes made by users must be resolved for the favor both parties as well, Once, some of my friends were considered to have violated casino rules because using their VPN services provided the best solution for the users as well. such as having to continue KYC if you commit a violation / can be given several chances not to repeat the violation. the problem is when the casino doesn't care about the user's money
or account and doesn't give a good response for their problems or mistakes.
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August 14, 2021, 11:17:53 PM
 #297

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer
There are a few gamblers that are dealing with them having bad experiences. They're probably looking for the perfect casino but the reality is that there's really no perfect casino. And every problem that they deal with those casinos, they're solvable as long as they're communicating well and bearing with them.

often related to payout of course. But it's true, a reputation can be destroyed in moments.
Yes, the majority that I've seen are related to withdrawals. But that's no problem as long as they've delivered the withdrawal amount but yeah, sometimes we feel bad if it's delayed a lot. Most casinos are learning from those experiences too.

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Betwrong
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August 16, 2021, 09:50:38 AM
 #298

The really big bookmakers have a lot of customers. I don't think they are easily steered by the fact that they have a problem with a customer. After all, every bookmaker or casino has a problem with a customer
There are a few gamblers that are dealing with them having bad experiences. They're probably looking for the perfect casino but the reality is that there's really no perfect casino. And every problem that they deal with those casinos, they're solvable as long as they're communicating well and bearing with them.

I think there are perfect casinos, if we mean their intentions, but of course mistakes can happen anywhere. That's why the way Support of a gambling site works is of major importance. The reputation of the otherwise good site can be ruined merely by poor performance of their support.

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August 16, 2021, 10:56:06 AM
 #299

I think there are perfect casinos, if we mean their intentions, but of course mistakes can happen anywhere. That's why the way Support of a gambling site works is of major importance. The reputation of the otherwise good site can be ruined merely by poor performance of their support.
I agree, the support has a major role to build a good reputation for the casino because even they're lacking of something but the support is fast to solve every gambler's concern then its a plus point to gain the trust of the customers. For me there's no perfect casino, they have their own flaws but every problem has a solution and this depends on each casino on how they will handle it.

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August 16, 2021, 11:52:45 AM
 #300

But the problem is the gamblers do not read the email notification and still do not know if there is a change related to the terms and conditions on that gambling site.

Many gamblers blame the gambling site because they do not read the email and not knowing the change. They think that the gambling site is trying to cheat them, but the mistake will be from the gambler.

But still to provide the best service, small mistakes made by users must be resolved for the favor both parties as well, Once, some of my friends were considered to have violated casino rules because using their VPN services provided the best solution for the users as well. such as having to continue KYC if you commit a violation / can be given several chances not to repeat the violation. the problem is when the casino doesn't care about the user's money
or account and doesn't give a good response for their problems or mistakes.
I am sure the recommended casino will provide the best services to their customer and the casino will not disappoint them. If someone breaks their rule, the casino will approach them and tell them to solve the problem by giving alternatives to still playing gambling. Maybe the KYC will be applied for the members who break the rules because they do not want to see those members making the same mistake in the future. They can watch those members' accounts and will not tolerate if they make the other mistake. But not all casinos can do that and some casinos seem to not care about the members' problems.

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