What are the most important features of an online crypto casino?

[Cling18]

Well the very best choice that I have picked was here, it took more than 15 mins to me think which is better because they are all important features in a gambling casino.
^{[1]Payout speed
 [2]Strength of licensing
 [3]Responsiveness to complaints
 [4]Engagement with Bitcointalk community
 [5]Bonuses & offers
 [6]Variety of cryptocurrencies}
Can I add one, it seems 5 feature is not enough for me, they are all important but I only picked the most important of all.
Is Bitcasino.io have these all features?

Is security not an important thing for you compared to the 6 features you chose above? I'd prefer to skip strength of licensing as I do not care about it because I do not see the real advantage of license for me as a gambler since years ago. Other feature that I can skip as long as I can have better security system is variety of cryptocurrencies. I do not play in online crypto casino with many different coins, mostly with btc, ltc, trx only. So my choices are Payout Speed, Responsiveness to complaints, Bonuses and Offers, Security and Software and games. 

As for me, security is one of the main factors that should be considered in searching for crypto casinos because bonuses, withdrawal limits, and other stuff would be senseless if the casino site isn't secured. It's better to have an assurance that our funds are safe while we're aiming for a good profit.

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[batang_bitcoin]

Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.

I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.

Yeah, I've known that type of registration that they provide. Well, I gotta say that they're likeable but not really a great requirement since more of the inside is what's we really see as an important factor when it comes to the best gambling experience that we're looking for.
Just as what everybody is saying, there's a point of choosing what we think is the main feature that we need as we gamble.

[Fortify]

Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.

I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.

Yeah, I've known that type of registration that they provide. Well, I gotta say that they're likeable but not really a great requirement since more of the inside is what's we really see as an important factor when it comes to the best gambling experience that we're looking for.
Just as what everybody is saying, there's a point of choosing what we think is the main feature that we need as we gamble.

I think this all feeds into one other factor: Reliability. It's all very well having an online casino, but you need to be able to keep it online. This sort of site is a number one target of thieves right now - sometimes operating in a legal grey area, holding vast amounts of easy to launder funds that are instantly available anywhere online and sometimes possessing vast troves of private customer documents that can allow further abuses to take place. This makes them a big target for DDOS based extortion and it must eat vast amounts of money to stay secure + accessible. From a customer perspective: Speed of the site can make a huge difference, especially if you're playing in game bets and you want to know that you can withdraw your funds at any time, which can be extremely worrying if the site goes down for any reason.

[kryptqnick]

I'm not surprised that so far customer service and responsiveness to complaints (which is also closely related to customer service) are the top two answers. It's very important to know that if something happens, and you need help, you'll get it and your case will be reviewed promptly and fairly. Reputation is the key to success, and helping customers is essential to building it. Fast payouts, a license and a variety of cryptos won't matter if you can't be sure that you will receive your payment when you deserve it.
What I would add to the list of options is a user-friendly website. Sometimes it's annoying to figure out how to do simple things in an online casino, so intuitive design is a big part of a pleasant experience, IMO.
As for choosing 5 important features, I'd choose responsiveness to complaints, customer service, security, user-friendly website, and bonuses & offers. But engagement with Bitcointalk community is also very important, I just felt like it was partially covered by customer service.

[CDC AP]

What I look for in a casino first is their customer support.
Even if the site does not provide bonus that is fine but if there is some problem to me there must a live chat service or even the email support replies within couple of hours that is fine for me. So I would rate customer support at the top.
After that on second number I would put fast payouts which is also very important feature of a good casino.

[qwertyup23]

Hey guys,
I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?
Please choose five, and if you think of something else I haven't covered, please let me know.

Like what I also answered and predicted, customer service is indeed the most essential feature of an online casino that could either make or break the business. Remember that hundreds to thousands of people gamble online and there may be a ton of issues that they face in this kind of setup. Like in any other business also, customer service is the most needed type of service since you will be addressing directly the issues of customers (e.g. payment, account, prohibitions, etc.) while other features are just secondary.

Without any active customer service, the online gambling website would most likely be a recipe for disaster. Like some websites have been facing, they will lose playerbase and the trust that they have developed will slowly deteriorate.

[Hamphser]

What I look for in a casino first is their customer support.
Even if the site does not provide bonus that is fine but if there is some problem to me there must a live chat service or even the email support replies within couple of hours that is fine for me. So I would rate customer support at the top.
After that on second number I would put fast payouts which is also very important feature of a good casino.

Fast supports shouldnt really took so long before on making any response just like on Fortunejack which i do really love their customer support chatbox which it do mostly answers you on instant which is that recommendable if  you do ask me and having response on hours basis wouldnt really be just good for me.

Fast payouts and withdrawals is one of the most concerned factor on most gambling sites on which people doesnt really like hassle things when it comes to this.No strings attached
or something been needed before you could pull out your funds.

Fairness is the most important thing i do like to have yet this one is mainly in concern among other factors around.

[acroman08]

What I would add to the list of options is a user-friendly website. Sometimes it's annoying to figure out how to do simple things in an online casino, so intuitive design is a big part of a pleasant experience, IMO.

I agree with this. some might see it as not as important but designs are one of the things that elevate a gambler's experience on a website and a bad design can be a reason why a gambler would avoid a gambling site despite having decent features than other gambling sites.

[RealMalatesta]

As for me, security is one of the main factors that should be considered in searching for crypto casinos because bonuses, withdrawal limits, and other stuff would be senseless if the casino site isn't secured. It's better to have an assurance that our funds are safe while we're aiming for a good profit.

I feel like security is not really "cared" as much because people think that it should be given. I mean without security all else fails, so it is not even a discussion that one should have a great security. However, some of the other things are a bit can live without levels. Like variety of currencies is something you can live without, would it be nice to gamble in a place with 100 coins option? Sure that would be great, would it be too important to leave if they don't? Of course not. Because of that things like responsiveness is at the top, because without security you are gone, but without proper support, you could be hurt but not gone totally.

[Tumanggor]

Hey guys,

I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?

Please choose five, and if you think of something else I haven't covered, please let me know.

Thanks,
Karl
Bitcasino.io

This survey you are conducting is very good at helping customers pour their hearts out, my choice is:

• Payout speed
• Strength of licensing
• Bonuses & offers
• Security
• Customer service

maybe I don't need to explain in detail, how can all operating crypto gambling sites be able to upgrade their services

[timerland]

Definitely customer service.

You could have the best frontend and backend product, but if your customer service is crap, then I don't want to use your service.

Issues need to be resolved efficiently and quickly for starters. Especially when it comes to KYC and withdrawal related matters, I hate support which just keeps giving automated non-answers.

[SirLancelot]

I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?

Please choose five, and if you think of something else I haven't covered, please let me know.

Only 5? if only we can add more we will add but for now the five that I chose are number 1 is the payout speed. I do not like to wait for my money because the moment I receive my withdrawal I will then deposit to another casino and try my luck their. And delayed withdrawals makes me worried. Second is the withdrawal limits, I do not like casinos with higher withdrawal limits but the lower the withdrawal limit the better.

Now for third is the costumer support in case I have a problems. Fourth is software games or games, this is important in every casino. Last but not the least is of course the security, we do not want to get hijacked.

[famososMuertos]

First of all I think that all the options that you name should not be the most important, if not the most common, the standard ones, there should not even be any doubt that these are applied correctly, they should be the norm to follow in any casino, I don't know! !, It's like saying the most important thing in a car is the engine, the brakes, the seats....hey, let me explain the point with that analogy!

In any case, I would add that a casino without provably fair is not a crypto casino.

So,
What are the most important features of an online crypto casino?
...all the ones you mention and the additional ones that may be included

[seleme]

Many factors affect the decision process but the majority will prefer going for instant withdrawal and reliable gambling history of the platform. The sign-up bonuses and customer support are not as important as the financial part for average users since what they look for is the " reliable gambling platform and less problem".  Bonuses, software, speed can't mean the same thing for the customer if the finance team checks payouts manually and ask KYC after a big withdrawal.

[uneng]

I think I would unify the three following points in just a very important and fundamental one, because they evidence the level of professionalism and legitimacy practiced by the casino, what is the most important factor in my opinion:

• Customer service;
• Engagement with Bitcointalk community;
• Responsiveness to complaints.

Since the casino values offering quality support, always being attentive to complaints in every channels they are part, including this forum, all the other features, requests and suggestions made by customers will consequently be taken into consideration. So everything else, like security, fast payments and bonus/giveaways will be also a reality for customers of the respective platform.

[Alisha-k]

~Responsiveness to complaint; this is what very many websites lack and people sometimes get tired on the way, patronizing a website you can't complain to..is kinda wierd
~security; this is very important and shouldn't be overlooked
~payout speed
~bonuses and offers
~variety of crypto currencies

[worle1bm]

There are different things that we look for whenever we signup for any casino and they can vary according to our needs like some care about bonuses and offers while others need more variety of games.But for me here are my five choices :

1)Security
2)Responsiveness to complaints
3)Withdrawal limit
4)Bonuses and offers
5)Engagement with Bitcoin Tak community

If a casino has all these features at best then i would like to play over there and enjoy my gambling experience.

[davis196]

All the crypto casinos basically have the same games.No casino can stand out from the crowd.
The customer service and the responsiveness in solving the problems is what differentiate a good business from a bad business.
Viewing your customers as human beings and being nice to them is always a win.
Security is also a must.A good business cannot compromise on it's own security(and customer's security).
Engaging with the Bitcointalk community is important,because Bitcointalk is the place,where most of the newly launched crypto casinos would get their first paying customers.
The speed of processing withdrawals is also crucial,because many gamblers would run away from crypto casinos,that are slow at processing withdrawals.

[Desmong]

Hey guys,

I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?

Please choose five, and if you think of something else I haven't covered, please let me know.

Thanks,
Karl
Bitcasino.io

Everything you have mentioned are very important and should not be missing in an online gambling platform where different kind of gamblers come to place bet. Different individual with various reasons why they decided to join a particular gambling platform. If all these features are missing then their will less participants I'm such a gambling platform

[bitzizzix]

Your first task is to find the most reliable casino, and you don't need to register on the first site you come across if you are new to the world of online gambling, and what you need to know is, there are lots of hackers and scams on the internet.
and the most important feature for me is the license, a valid license because the leading online casinos have a license issued by the gambling commission.
site security because secure sites use SSL encryption to protect your data.
game developers or software providers on site, all online casino operators use software for their games.
speed of registration and speed of payment is important, because it will cause boredom if the process is long.