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Question: What are the most important features of an online crypto casino? Pick 5!
Sign up speed - 0 (0%)
Payout speed - 6 (12%)
Withdrawal limits - 3 (6%)
Strength of licensing - 1 (2%)
Responsiveness to complaints - 11 (22%)
Engagement with Bitcointalk community - 4 (8%)
Bonuses & offers - 7 (14%)
Software & games - 1 (2%)
Security - 3 (6%)
Customer service - 14 (28%)
Variety of cryptocurrencies - 0 (0%)
Total Voters: 50

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Author Topic: What are the most important features of an online crypto casino?  (Read 1769 times)
pieppiep
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January 24, 2022, 08:19:57 AM
 #101

I choose Engagement with the Bitcointalk community because if they promote their site here and have ANN, they must actively manage their thread and handle it better. That is how they should interact with all members who use their sites to gamble.

The next thing is Responsiveness to complaints and Customer Service because when someone has a problem, they must try to know the whole story from the person, figure out what is wrong with their problem and fix it as soon as possible.

Then, because their site is online on the internet, they will meet many competitors who want to prevent their site from becoming popular by doing something (you know what I mean) so Security will take part here.

Bonuses and offers can be the last but they can be important for some gamblers because many of them visit the site because of the bonuses and offers that the gambling sites do.

The rest option will support the site and the site must have all of those things.
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January 24, 2022, 09:47:04 AM
 #102

Sign-up speed isn't really a matter. That's one of the easiest and I think it's no problem even if the process is taking any longer. And most of the casinos have their speed in withdrawals and also they're good in limits. So here goes what I think are the important ones for a casino.
I agree it's not that important as most casinos usually require email and a strong password but there are people who prefer quick registration like for example the one click sign up provided by nitrogensports.
Yeah, I've known that type of registration that they provide. Well, I gotta say that they're likeable but not really a great requirement since more of the inside is what's we really see as an important factor when it comes to the best gambling experience that we're looking for.
Just as what everybody is saying, there's a point of choosing what we think is the main feature that we need as we gamble.

I think this all feeds into one other factor: Reliability. It's all very well having an online casino, but you need to be able to keep it online. This sort of site is a number one target of thieves right now - sometimes operating in a legal grey area, holding vast amounts of easy to launder funds that are instantly available anywhere online and sometimes possessing vast troves of private customer documents that can allow further abuses to take place. This makes them a big target for DDOS based extortion and it must eat vast amounts of money to stay secure + accessible. From a customer perspective: Speed of the site can make a huge difference, especially if you're playing in game bets and you want to know that you can withdraw your funds at any time, which can be extremely worrying if the site goes down for any reason.
It's a different thing from what I've about sign-up speed and the actual speed in-game. It's true that it matters when it comes to those factors that you've mentioned and that test out the casino that you're playing if ever something wrong goes on.
While some of the moments that a casino is down, if it's unannounced then that's worrying but usually, when they have to put it down, they're announcing it for some reasons like maintenance and upgrades.



 

 

 

 

 

 


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January 24, 2022, 10:59:29 AM
 #103

All of the options listed by TS are important features compared to land-based casinos, but there is another very serious privilege in online casinos is the preservation of player privacy. True, not all casinos offer such a possibility, but many players appreciate it, since with correct use of cryptocurrencies you can remain completely anonymous.   

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January 24, 2022, 11:41:26 AM
 #104

All of the options listed by TS are important features compared to land-based casinos, but there is another very serious privilege in online casinos is the preservation of player privacy. True, not all casinos offer such a possibility, but many players appreciate it, since with correct use of cryptocurrencies you can remain completely anonymous.   

If the casino is compliant with their license issuers the player's privacy is preserved, but there's always an exception, we have an industry practice where casinos will ask for KYC for accounts that they think are questionable and committing fraud, but it's still preferable to play in a Crypto based casinos your chances to be anonymous and preserve your privacy and vital information is better than fiat-based.

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January 24, 2022, 11:47:13 AM
 #105

^

I believe that if you gave the casino your documents you have already de-anonymized yourself because some employees have access to user databases. No one can give you a 100% guarantee that your documents will not appear on the black market. Privacy can only be maintained if you do not give your documents to anyone and do not associate your addresses with an identity.

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January 24, 2022, 01:47:31 PM
Merited by LFC_Bitcoin (1)
 #106

The features of an online cryptocurrency casino are reliability,  easy and fast withdrawal, bonuses  and also good reputation.  With this I have mentioned a casino that have this characters can say to be good casino.

Agreed, and the majority of online casinos tell their customers this, but some do not follow through. Typically, casinos will offer a large number of bonuses to new users or new sign ups as a welcome bonus in order to attract new customers, which is a good idea. What is best is having lower fees and faster withdrawals because this is exactly what the user wants; they want to get their money as quickly as possible while paying the least amount of fees. It will be accompanied by a positive reputation. Additionally, having excellent customer service that is extremely responsive and takes immediate action in the event of a problem.
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January 24, 2022, 03:58:56 PM
 #107

^

The main thing is that a newcomer in the pursuit of welcome bonuses should approach the choice of a gambling site with a cool head and find time to get acquainted with the TOS. Practice shows that not many people do so, and when there are all sorts of misunderstandings from newcomers, they try to accuse the casino of fraud, although most disputes can be avoided if you know the rights and obligations of casino users.

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January 24, 2022, 10:13:07 PM
 #108

^

The main thing is that a newcomer in the pursuit of welcome bonuses should approach the choice of a gambling site with a cool head and find time to get acquainted with the TOS. Practice shows that not many people do so, and when there are all sorts of misunderstandings from newcomers, they try to accuse the casino of fraud, although most disputes can be avoided if you know the rights and obligations of casino users.
Wont really be that much effective even if they would really make out those claims because the community arent blind and not dumb on not to know on what are those common terms and conditions mostly been applied on bonuses and and perks thats why it would be somewhat useless on that kind of situation.Its just a norm that you would really need to follow some sort of rules and conditions to be eligible but if not then
expect that you wouldnt really be qualified.

Fairness is what we do think matter the most and this is where reputation could be built up.

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January 24, 2022, 10:31:10 PM
 #109

Only got one option to vote even though the instructions stated that we can pick up to 5 options for the poll vote. anyway, I just voted for "Customer service" - because it also includes "Engagement with Bitcointalk community" and "Responsiveness to complaints". Regardless of how perfect the casino or bookmaker platform is, there's still a big need for solid customer service as no product is 100% perfect. There's needs to be a team on the ground ready to help out users that run into problems when using the platform. Other options are important as well like security and licensing.

Again, this is just my 2cents.

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January 24, 2022, 10:34:42 PM
 #110

^

I believe that if you gave the casino your documents you have already de-anonymized yourself because some employees have access to user databases. No one can give you a 100% guarantee that your documents will not appear on the black market. Privacy can only be maintained if you do not give your documents to anyone and do not associate your addresses with an identity.

No choice but to comply if it was asked, maybe during the times when the account will be involved in big winnings or something that can trigger the site's alarm. And besides, it's not that our personal information is not 100% private at all times. We comply with KYC with exchanges, bank accounts, etc. so to somehow rest assured that our privacy is safe, only compy to a gambling site that already earned the tag of being reputable.

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January 24, 2022, 10:49:45 PM
 #111

It is definitely not one thing. Of course, the more features the better, but I'll try to fit in five.

- Certainly the speed of registration and logging in
- Withdrawal fees and limits
- Bonuses
- Support quality
- No KYC verification

.
.7 BTC  WELCOME BONUS!..
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January 24, 2022, 10:58:40 PM
 #112

Well, I believe that there are several variables to be analyzed, which totally make a big difference, which for me are...

1. Security.
2. Customer service.
3. Responsiveness to complaints
4. Software & games
5. Bonuses & offers


...AoBT...
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January 24, 2022, 11:04:26 PM
 #113

When it comes to online casinos, it seems to me that the safety of money is the most important thing for both parties, i.e. the casino and the gambler.

However, as far as I am concerned, I think the most important thing I pay attention to before I register at an online casino is whether KYC verification is required. I believe that in cryptocurrency casinos there should be no KYC verification at all, and I avoid casinos in which verification is required.
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January 24, 2022, 11:24:58 PM
 #114

Hey guys,

I have created this poll to see what your ideas are in this.
So what do you say, what are the most important features for you in an online crypto casino?

Please choose five, and if you think of something else I haven't covered, please let me know.

sorry if i'm greedy but i expect all crypto gambling sites to have all the options in the pool, especially having a good relationship with the bitcointalk community, it really helps maintain reputation. btw, I play on several gambling sites such as betfury, 1xbit, bitcasino, I've never had a problem playing all three.

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January 24, 2022, 11:36:19 PM
 #115

I think the most important thing I pay attention to before I register at an online casino is whether KYC verification is required. I believe that in cryptocurrency casinos there should be no KYC verification at all, and I avoid casinos in which verification is required.

KYC is a thing that you should expect to implement in the future.
That's a reality. It started from the exchange and now slowly implementing on crypto-gambling sites.

But for this simple registration, KYC shouldn't be asked. For small or not decent withdrawals, KYC shouldn't also be asked.

But for big wins, alarms, suspicious, KYC can be considered to be asked if it's really necessary and won't hurt the other party.
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January 24, 2022, 11:41:00 PM
 #116

I think the most important thing I pay attention to before I register at an online casino is whether KYC verification is required. I believe that in cryptocurrency casinos there should be no KYC verification at all, and I avoid casinos in which verification is required.

KYC is a thing that you should expect to implement in the future.
That's a reality. It started from the exchange and now slowly implementing on crypto-gambling sites.

But for this simple registration, KYC shouldn't be asked. For small or not decent withdrawals, KYC shouldn't also be asked.

But for big wins, alarms, suspicious, KYC can be considered to be asked if it's really necessary and won't hurt the other party.
So far it isnt really that fast for it to be implemented but i wont really be shocked nor get surprised if it would become some standard in near future because government wouldnt really just let
these things to slip out without having some regulation being imposed which these businesses or platforms wouldnt really be having no choice but to make out such changes even if they do know
that their customers or clients would really be much affected since we do really value that no KYC thing or totally anonymous which most people on this
market do really mind of.

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January 24, 2022, 11:58:45 PM
 #117

I choose Engagement with the Bitcointalk community because if they promote their site here and have ANN, they must actively manage their thread and handle it better. That is how they should interact with all members who use their sites to gamble.

This is one of the good traits. Seeing the site's representative actively engaging in the community, means they are serious building their reputation. Not just actively engaging but the representative should also solving problems to those users who are having difficuly in the site.

Fortunately, Bitcasino is like that. They are one of the active representative here in Bitcointalk.

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January 25, 2022, 03:52:10 AM
 #118

I choose Engagement with the Bitcointalk community because if they promote their site here and have ANN, they must actively manage their thread and handle it better. That is how they should interact with all members who use their sites to gamble.

This is one of the good traits. Seeing the site's representative actively engaging in the community, means they are serious building their reputation. Not just actively engaging but the representative should also solving problems to those users who are having difficuly in the site.

Fortunately, Bitcasino is like that. They are one of the active representative here in Bitcointalk.

But since it is possible that majority of the gamblers of a crypto casino is not on Bitcointalk then it is better if the casino itself has a fairly strong and responsive support system. The site itself should have a live chat support if possible. Also, support tickets should be taken care of right away. It shouldn't be the case that the support ticket is left unanswered after days of being sent. The users themselves are the lifeblood of any casino so they should always be treated with importance.
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January 25, 2022, 05:44:11 AM
 #119

Security is the choice for me because I feel like if a gambling website is secured, most of the features that many people look for is easily resolved by that. One example of feature that could be solved by security is the responsiveness to complaints, if the site is secure then there's no issue and the support isn't needed 24/7.
I agree because security maintains the reliability of every casino gamblers participate in casinos without risk if security is maintained but there are also bonuses with tempting offers lots of bonuses for new clients. Rewards for active participants rewards during registration and holidays, which increases the demand for gambling.
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January 25, 2022, 06:06:13 AM
 #120

No KYC verification, security, and customer service are the features that I've been looking for in a casino site. I'm trying to get rid of casinos that ask for KYC because that's a hassle for me. Security is also a thing because, without it, all the good features that they offer would be nothing. The response of the customer support is also necessary since that would fix the troubles that we will be facing on a certain site.
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