GASTY4 APPEAL

[Gaasty8]

Dear Bitcoin forum,

I'm Gaasty8 from Nigeria,I joined the Bitcoin forum October 12 2021, in my last four months here, reading and observing has been my best ever since I joined in here
My reason for writing this appeal, is as a result of my account been hacked (Gasty4) on the first day of February.

I had access last to my account after writing a post by the time 01:51:45pm.
Returning back from soccer drills, I was perplexed at how I couldn't log into my account,with response of password been incorrect.
Down for days as a result of this, I noticed and observed my account (Gasty4) green notification signal on, the account was last active on February 04:2022 03:29:51pm.

I'm not certain of getting my login details back, but then, I strongly believes something can be done to stop the fake user from using it further.
I'LL DROP MY PROOF OF OWNERSHIP SOON, THEY'RE NOTIFICATIONS OF THE BITCOIN PAYMENT I HAVE RECEIVED TWICE FROM THE WINZ. IO SIGNATURE CAMPAIGN.

Thank you Bitcoin forum in advance,as I patiently wait for your response and actions.
Cheers and have a great day.

                                      Respectfully Yours,
                                                 Gaasty8.

[1715098177]

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[1715098177]

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[1715098177]

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[CryptopreneurBrainboss]

That's sad because I have encountered your account on different occasions on the forum (most memorable was your reviving the; Africa Cup of Nation Discussion Thread || Current discussion: CAFAwards2019 with your post and even since the thread have active giving us the opportunity to discuss about our ongoing tournament. Looking at your account, it seems your password was reset through your email, if that's the case then you must have been sent a notification from the forum about this incident.

For the main time, I have left a negative feedback on the account to prevent it from been used for some negative activities. If you get your account back, write me and the negative feedback will be removed. Also prepare enough evidence to prove you're the owner of this account as that'll help your situation more. If you can sign message from your Bitcoin address already posted on the forum that'll be more convincing.

I would not appreciate it if that happens to me, just because an anonymous Newbie claims my account got hacked! Gasty4 signed a message before, why would you believe anyone claiming to be him without a new signed message?

I don't do this often but this case is different, user DM me off forum with same contact details he used when he introduced himself to me as an African and was already stored on my mobile. This is just a precaution to prevent whatever motive was behind the hack.

[LoyceV]

I'LL DROP MY PROOF OF OWNERSHIP SOON

Why don't you include proof with this post? Sign a message from this address:

Address: bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu

Make it say: "Today is February 6, 2022, and I lost control of my account Gasty4".

Then follow instructions in Recovering hacked/lost accounts.

I have left a negative feedback on the account to prevent it from been used for some negative activities.

I would not appreciate it if that happens to me, just because an anonymous Newbie claims my account got hacked! Gasty4 signed a message before, why would you believe anyone claiming to be him without a new signed message?

[UmerIdrees]

I had access last to my account after writing a post by the time 01:51:45pm.
Returning back from soccer drills, I was perplexed at how I couldn't log into my account,with response of password been incorrect.
Down for days as a result of this, I noticed and observed my account (Gasty4) green notification signal on, the account was last active on February 04:2022 03:29:51pm.

Upon checking your account here https://bpip.org/Profile?id=3391969, the password was changed via email, so does it mean that your email address was hacked too?
Can you access your email? If so, change the email password and then try to change the password of the account via email, if the hacker has not changed the email associated with the bitcointalk account.

[virasog]

I had access last to my account after writing a post by the time 01:51:45pm.
Returning back from soccer drills, I was perplexed at how I couldn't log into my account,with response of password been incorrect.
Down for days as a result of this, I noticed and observed my account (Gasty4) green notification signal on, the account was last active on February 04:2022 03:29:51pm.

Upon checking your account here https://bpip.org/Profile?id=3391969, the password was changed via email, so does it mean that your email address was hacked too?
Can you access your email? If so, change the email password and then try to change the password of the account via email, if the hacker has not changed the email associated with the bitcointalk account.

The email is not changed yet. Only the password is changed.

I would not appreciate it if that happens to me, just because an anonymous Newbie claims my account got hacked! Gasty4 signed a message before, why would you believe anyone claiming to be him without a new signed message?

Lets suppose Gasty4 comes online and write that his account is not hacked. Now who is telling the truth ?  
The one who can sign a message.

[Upgrade00]

Lets suppose Gasty4 comes online and write that his account is not hacked. Now who is telling the truth ?  
The one who can sign a message.

A signed message is one of the most trusted means of proving ownership of an account.
The email could have been compromised without the user changing it, in that case, the original user could simply reset the password through the email and then change it logging off all other related sessions.

Alternatively, if that does not work, try resetting password using secret question as that would automatically lock the account and prevent the hacker from causing any more damage.

[Gaasty8]

I'LL DROP MY PROOF OF OWNERSHIP SOON

Why don't you include proof with this post? Sign a message from this address:

Address: bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu

Make it say: "Today is February 6, 2022, and I lost control of my account Gasty4".


Today is February 6, 2022....And I Lost control of my Gasty4 account.

Have got no access any longer to the wallet address, due to not having the private keys any more.
I only used the address in learning how to sign a message then as a newbie, which I got merits from Ognasty, but then, have got a registered bitcoin address with Remitano wallet with Kyc, which I did use for all my transactions.
There was no need of using   bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu  since I needed to trade my Bitcoin to cash in order to avoid transaction fee and all.

This are my transactions proof from 3Px9yxkNqTZYmqJnxn7nuAnoajhWa4MwBK below Viz;


https://ibb.co/4gCZs8m
https://ibb.co/Ch3BP2v
https://ibb.co/pZvjDNr

[LoyceV]

This are my transactions proof from 3Px9yxkNqTZYmqJnxn7nuAnoajhWa4MwBK below Viz;

I don't think this proves anything. All you can do now is take it up with the account recovery team if you haven't already done that.

[Pmalek]

A signed message is one of the most trusted means of proving ownership of an account.

Yes, it's one of the preferred ways to prove ownership. But it shouldn't always be taken for granted. If a user gets hacked, like in Gaasty's case, the same person who took control of his Bitcointalk account could have also gained access to his email and the private key of an address that signed a message on the forum. Now you have two people who can claim they are the rightful owners of the account. You cant even trust IP logs because everyone is allowed to access the forum from VPNs, TOR, proxies, etc. 

[Gaasty8]

This are my transactions proof from 3Px9yxkNqTZYmqJnxn7nuAnoajhWa4MwBK below Viz;

I don't think this proves anything. All you can do now is take it up with the account recovery team if you haven't already done that.

How do I meet the account recovery team please ?!

[LoyceV]

If a user gets hacked, like in Gaasty's case, the same person who took control of his Bitcointalk account could have also gained access to his email and the private key of an address that signed a message on the forum.

Anyone who stores their private keys in their email is on their own

[Gaasty8]

If a user gets hacked, like in Gaasty's case, the same person who took control of his Bitcointalk account could have also gained access to his email and the private key of an address that signed a message on the forum.

Anyone who stores their private keys in their email is on their own

It's fine, it's obvious I'vee been doomed, but then, give me advice on what to do please.
Like I asked you already, how I can meet with the account recovery team.
If it doesn't work out with the recovery team, what should be done please ?!

[Upgrade00]

Like I asked you already, how I can meet with the account recovery team.
If it doesn't work out with the recovery team, what should be done please ?!

Did you visit the link LoyceV posted in their first message on this thread? It contains all the necessary information you would need to recover your account;

If your account was hacked

Email recoveries...@bitcointalk.org, ideally from the account's email address. Include your username and a brief description of the details of how/when the account was hacked. A signature will likely be required (see below).

Send an email to that address, and as noted, a signed message would likely be required.
If it does not work there is not much you can do, as it likely means the recovery team were not convinced you are the actual owner of the account.

[Gaasty8]

Like I asked you already, how I can meet with the account recovery team.
If it doesn't work out with the recovery team, what should be done please ?!

Did you visit the link LoyceV posted in their first message on this thread? It contains all the necessary information you would need to recover your account;

If your account was hacked

Email recoveries...@bitcointalk.org, ideally from the account's email address. Include your username and a brief description of the details of how/when the account was hacked. A signature will likely be required (see below).

Send an email to that address, and as noted, a signed message would likely be required.
If it does not work there is not much you can do, as it likely means the recovery team were not convinced you are the actual owner of the account.

Thank you Sir... I'll go do as you've said now.

[lovesmayfamilis]

Have there been cases of recovering a stolen account without a signed message before? What can the team ask in such a case? According to the OP, he doesn't have a bitcoin address or an Ethereum address. Because I know of cases where an Ethereum wallet served as proof.
OP, it's your fault for storing your keys incorrectly. Having once created a topic with a question, did you carefully read all the answers?

Without exposure of your private keys, can your bitcoin be stolen ?

Have you drawn any conclusions for yourself? I see no.
 What do you want from the recovery team? You must sign the message from your address to prove ownership.
Otherwise, just forget that you had this account. Learn from your mistakes if you can't understand through other people's experiences.

[hosseinimr93]

Assuming you are telling the truth, as mentioned by UmerIdrees, your email has been likely hacked too.

Is there any chance you can recover your email? If you can do so, then you should be able to reset your password and recover your bitcointalk account too.
Maybe, there's a phone number attached to your email address that can help you to recover your email.

Without the email address and a signed message from an address posted by you, it won't be possible to recover your account.

[Gaasty8]

Assuming you are telling the truth, as mentioned by UmerIdrees, your email has been likely hacked too.

Is there any chance you can recover your email? If you can do so, then you should be able to reset your password and recover your bitcointalk account too.
Maybe, there's a phone number attached to your email address that can help you to recover your email.

Without the email address and a signed message from an address posted by you, it won't be possible to recover your account.

I'm telling the truth here you see, the problem is that I have no access to my email for sometime now, it's been invalid.
I'd have done forgotten password already.

[hosseinimr93]

What wallet did you use for signing message from bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu?

As there is no standard for signing a message from a segwit address and I was able to verify your message using electrum, there's a high probability that you used electrum.
Am I right? Did you use electrum? If so, you may be able to find the wallet file on your computer and sign a message.

[virasog]

Assuming you are telling the truth, as mentioned by UmerIdrees, your email has been likely hacked too.

Is there any chance you can recover your email? If you can do so, then you should be able to reset your password and recover your bitcointalk account too.
Maybe, there's a phone number attached to your email address that can help you to recover your email.

Without the email address and a signed message from an address posted by you, it won't be possible to recover your account.

I'm telling the truth here you see, the problem is that I have no access to my email for sometime now, it's been invalid.
I'd have done forgotten password already.

That's too unfortunate that hacker knows your email password and you can't recover your email too via backup email or phone number. You can't even sign a message as you have lost access to the wallet private key also. What else have you forgotten ?

To be very true , at this point the only one reason i believe that you are speaking true is because CryptopreneurBrainboss has some evidences in favor of you.

I don't do this often but this case is different, user DM me off forum with same contact details he used when he introduced himself to me as an African and was already stored on my mobile. This is just a precaution to prevent whatever motive was behind the hack.

[CryptopreneurBrainboss]

To be very true , at this point the only one reason i believe that you are speaking true is because CryptopreneurBrainboss has some evidences in favor of you.

Had a call with him and from my understanding, he took advantage of the OG thread, learnt how to sign a message and did it with a mobile wallet that has that privilege (can't remember the name, coin***something) and hasn't used the address since then. He then got an opportunity to join a campaign and did with Remitano address because they have a peer2peer service and can easily trade his Bitcoin to Naira.

Cutting the story short, he doesn't have access to his email and can't sign message from the address stated but has proof of receiving funds with the Bitcoin address on a campaign he was promoting before the account was hacked. I have told him that wouldn't work unless he does find a way to sign a message as other have suggested.

From some other personal discussion. I think someone who knows him is trying to take control of his account or could still be an external hack.

[Gaasty8]

What wallet did you use for signing message from bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu?

As there is no standard for signing a message from a segwit address and I was able to verify your message using electrum, there's a high probability that you used electrum.
Am I right? Did you use electrum? If so, you may be able to find the wallet file on your computer and sign a message.

No Sir, I made use of Coinomi Wallet.

[LoyceV]

No Sir, I made use of Coinomi Wallet.

Coinomi gives you 24 seed words to write down as a backup. If you find them, you can sign another message from the same address.

[Pmalek]

Anyone who stores their private keys in their email is on their own

True, but I was thinking more of someone getting infected with a dangerous malware and/or a keylogger that causes them to lose their passwords and having login data altered. A keylogger that records their keystrokes as they log in to their wallets, which could potentially give the attacker access to private keys.

He then got an opportunity to join a campaign and did with Remitano address because they have a peer2peer service and can easily trade his Bitcoin to Naira.

I assume Remitano is some local exchange. I also assume there is an application post or a proof of authentification post of some sort for the campaign he applied to, right? A post or entry in a spreadsheet where an unedited Bitcoin address is visible.

The recovery team might not accept this as proof, but who knows. He could record himself logging in to his Remitano account (obviously the video shouldn't show him entering his password), and showing that said account has his Bitcoin signature campaign address as a deposit address. That would prove that the person who created this thread and applied to that signature campaign you mentioned, controls the account of the service provider where that address was used as a deposit address.      

[hosseinimr93]

No Sir, I made use of Coinomi Wallet.

Do you still have access to the device you used for creating the wallet on Coinomi? If you have access to that device and you haven't deleted the wallet, you should be able to sign a message again.
Note that you don't need to import the private key if you still have the wallet in your device.

[Gaasty8]

Anyone who stores their private keys in their email is on their own

True, but I was thinking more of someone getting infected with a dangerous malware and/or a keylogger that causes them to lose their passwords and having login data altered. A keylogger that records their keystrokes as they log in to their wallets, which could potentially give the attacker access to private keys.

He then got an opportunity to join a campaign and did with Remitano address because they have a peer2peer service and can easily trade his Bitcoin to Naira.

I assume Remitano is some local exchange. I also assume there is an application post or a proof of authentification post of some sort for the campaign he applied to, right? A post or entry in a spreadsheet where an unedited Bitcoin address is visible.

The recovery team might not accept this as proof, but who knows. He could record himself logging in to his Remitano account (obviously the video shouldn't show him entering his password), and showing that said account has his Bitcoin signature campaign address as a deposit address. That would prove that the person who created this thread and applied to that signature campaign you mentioned, controls the account of the service provider where that address was used as a deposit address.      

Bless you Sir!! I'm speechless, I don't wanna talk loads, but I can sure do this to show I'm the sole owner of the account.

[Pmalek]

I don't wanna talk loads, but I can sure do this to show I'm the sole owner of the account.

Do it You have nothing to lose but you have an account to gain if the recovery team or admins accept it as valid proof. Just be careful that you don't leak any private and identifiable information about yourself in that video. I would advice you have a close family member, friend, or relative take a look before you post a link or upload the video somewhere. Or if there is someone you really trust on this forum, you could ask that person for the same kind of people. 4 eyes are better than 2. Maybe someone sees something in the video that shouldn't be there.
You didn't answer LoyceV's question about your Coinomi wallet. What's the status of it and can you still recover it from seed?

[Gaasty8]

I don't wanna talk loads, but I can sure do this to show I'm the sole owner of the account.

Do it You have nothing to lose but you have an account to gain if the recovery team or admins accept it as valid proof. Just be careful that you don't leak any private and identifiable information about yourself in that video. I would advice you have a close family member, friend, or relative take a look before you post a link or upload the video somewhere. Or if there is someone you really trust on this forum, you could ask that person for the same kind of people. 4 eyes are better than 2. Maybe someone sees something in the video that shouldn't be there.
You didn't answer LoyceV's question about your Coinomi wallet. What's the status of it and can you still recover it from seed?

Thankful for the guidance here once more Sir.
I had a bad Cell phone,so I changed the later already.... All I'm saying is that, I don't have it anymore.

[Igebotz]

Alternatively, if that does not work, try resetting password using secret question as that would automatically lock the account and prevent the hacker from causing any more damage.

What happens if you don't have a secret question on your account? We don't know whether OP has it turned on or not, thus the two options are to sign a message from his old address or send the original email to the account recovery team

[Upgrade00]

What happens if you don't have a secret question on your account? We don't know whether OP has it turned on or not

AFAIK, it only locks the account if the secret question option is active and the one put in is correct. This was not suggested as a means to recover the account, but rather to lock it in order to prevent any damage to the account.

thus the two options are to sign a message from his old address or send the original email to the account recovery team

Both might be necessary in some situations to prove ownership, but based on the admin's discretion, just an email from the original account can suffice.

[GeorgeJohn]

Alternatively, if that does not work, try resetting password using secret question as that would automatically lock the account and prevent the hacker from causing any more damage.

What happens if you don't have a secret question on your account? We don't know whether OP has it turned on or not, thus the two options are to sign a message from his old address or send the original email to the account recovery team

I see that op is a beginner and is finding it very rigid to understand exactly what's signing of message is all about because since he should have done that by now, and if op can't sign message that means it will be very difficult to resolve the matter, but i think from my options B, op can equally provide evidence or prove by rendering the transaction receipt from the immediate signature campaign payment with the link, at least such can indicates that it's rightful owner of the account since is novice to sign a message, I don't know what will be your prospection.

[noormcs5]

Alternatively, if that does not work, try resetting password using secret question as that would automatically lock the account and prevent the hacker from causing any more damage.

What happens if you don't have a secret question on your account? We don't know whether OP has it turned on or not, thus the two options are to sign a message from his old address or send the original email to the account recovery team

I see that op is a beginner and is finding it very rigid to understand exactly what's signing of message is all about because since he should have done that by now, and if op can't sign message that means it will be very difficult to resolve the matter, but i think from my options B, op can equally provide evidence or prove by rendering the transaction receipt from the immediate signature campaign payment with the link, at least such can indicates that it's rightful owner of the account since is novice to sign a message, I don't know what will be your prospection.

The OP seems to be in very awkward situation because he has nothing with him to proof that he owns the account. Also another thing which is surprising is that the hacker who hacked the GASTY4 account, didn't login again after Feb 04. I wonder when he will login and what will be his response on this.

[Pmalek]

I had a bad Cell phone,so I changed the later already.... All I'm saying is that, I don't have it anymore.

The quality of the mobile phone doesn't have anything to do with it. It doesn't matter if you create a Coinomi wallet on a phone, PC, old or new device. During the creation process, you are presented with a 24-word recovery phrase that you are supposed to write down on a piece of paper somewhere. That's your recovery method in case something goes wrong with your device. What happened to the seed of your Coinomi wallet? Where did you store/write it down?

[LoyceV]

What happens if you don't have a secret question on your account?

Nothing. That's why I removed the "secret answers".

[Rikafip]

The quality of the mobile phone doesn't have anything to do with it. It doesn't matter if you create a Coinomi wallet on a phone, PC, old or new device.

I don't think that he said that quality of a mobile phone has anything to do with his issue. He simply wanted to say that he  replaced bad/old mobile phone with a new one while not having seed phrase from the old phone's Coinomi wallet, so now he can't access it anymore. Classic newbie mistake, that he probably won't make again.

[Mpamaegbu]

but i think from my options B, op can equally provide evidence or prove by rendering the transaction receipt from the immediate signature campaign payment with the link,

What OP tendered was a wallet address from an exchange for the campaign he last had, unfortunately he can't sign a message from that. It's not primarily because he's a novice at signing a message. He once signed one but that was on a device that later went bad and he didn't get out his seed phrase. If he had the seed phrase that would've been an easy thing to import to another device and then sign a message from the wallet. I think it's a dilemma for OP now. I'm sure I've come across OP's posts and he's a Nigerian.

[Pmalek]

What OP tendered was a wallet address from an exchange for the campaign he last had, unfortunately he can't sign a message from that. It's not primarily because he's a novice at signing a message. He once signed one but that was on a device that later went bad and he didn't get out his seed phrase. If he had the seed phrase that would've been an easy thing to import to another device and then sign a message from the wallet.

In that case, I guess the only thing he can do is try to prove he owns and has access to the platform that generated the Bitcoin address that he used in the WINZ.io signature campaign. I am not familiar with a case where such evidence was accepted during an account recovery. But it's still better than doing nothing. The recovery team will surely not act based on no proof at all.

The question is, is OP comfortable with making a video that shows him logging in to the exchange to display the receiving address and hoping that the admins will turn a blind eye to everything else that is missing!?

[Rockstarguy]

I feel the reason why OP didn't copy his seed phrase, he never knew the importance of signing a message,  maybe  he thinks signing a message was for formality or fun for newbies in getting it right. He never expected something like this to happen,  that it could be used to recover hacked account. Maybe that was why he felt reluctant of copying the seed phrase for the future.

[Mpamaegbu]

He never expected something like this to happen,  that it could be used to recover hacked account. Maybe that was why he felt reluctant of copying the seed phrase for the future.

Honestly, we never can know when little things we neglect get back to bite us. Like they say, "Experience is the best teacher." I nearly was caught in a similar situation with a Trust wallet I misplaced its seed phrase. I ran berserk for weeks, and then eventually decided to let it go because it became obvious I couldn't access it again. It was after several months that I had forgotten about the whole incident that I stumbled on where I wrote it down. My excitement on the day knew no bounds. It was then the importance of that seed phrase dawned on me and I remembered veteran members here hammering on that.  I hope OP, and several other newbies here learn from this experience and become better with the security of their wallets. No one should  wait until it happens to them. Learning from others' mistakes can also be a part of learning experience.

[lovesmayfamilis]

Honestly, we never can know when little things we neglect get back to bite us. Like they say, "Experience is the best teacher."

If you say that experience is the best teacher, then the OP must draw the right conclusions. No wonder, I asked a question that the OP carefully ignored. He created a topic in which everything was thoroughly chewed to him.

https://bitcointalk.org/index.php?topic=5380534.msg58939174#msg58939174

Why didn't he heed all the advice he was given at the time? Why create a topic and not listen to the answers? Merits?

The OP lost access to the account himself, could it also be a probable cause of an incorrect attempt to change the password, which the OP is embarrassed to say? It's always easier to blame others.
OP, your account is not banned. And, that is, you still have an attempt to create an account from scratch, given your previous mistakes. Because of your own mistake, you will learn from this rather than being sophisticated and begging for restoration.

[Mpamaegbu]

~snipped~

If you say that experience is the best teacher, then the OP must draw the right conclusions. No wonder, I asked a question that the OP carefully ignored. He created a topic in which everything was thoroughly chewed to him.

What I meant with that by inference is if something happened to one it would be very hard for one to forget such incident as one must've learnt a lesson or two from that. For instance example, everything ceases whenever I'm installing a wallet or any other thing that demands something being copied out that can grant one access. By extension, if OP resolves this issue it will be very unlikely of him to repeat the mistake. On the "neglecting your question thing", it could be an oversight. I'm sure OP wouldn't do that on purpose. You can say I'm playing the devil's advocate here but that's the way I see it.

Merits?

Nah, I don't think this will be it. Who seeks merits for a throwaway account? Aren't appeal accounts throwaway accounts? I later checked OP's main account from the link you sent there and discovered I had even merited him in the past. Sad. I do hope he gets back his account so he can continue posting.

The OP lost access to the account himself, could it also be a probable cause of an incorrect attempt to change the password, which the OP is embarrassed to say? It's always easier to blame others.

I sincerely hope that's the case. Again, no one is above mistake and there's nothing to be ashamed of if that's the case. It happens to the best of us.

[KingsDen]

It's a pity OP. I have seen that many people have tried to help you recover your account including LoyceV. But it will not work out if you do not sincerely wish to help yourself.

Firstly, someone noted that your password was reset via an email, and you haven't told us if your email was hacked aswell, or you share email with someone or you used an invalid email upon signing up to Bitcointalk.

Upon checking your account here https://bpip.org/Profile?id=3391969, the password was changed via email, so does it mean that your email address was hacked too?

Secondly, you mentioned that you signed a message from coinomy wallet. Is it possible that you didn't write down the seed phrases, if yes, your chances are getting slimmer.

Lastly, since you have joined campaign with the said account, can you get the address public on the winz campaign, then login into your remitano wallet, go to your transaction history and show us that both addresses corresponds. You can do that by directing it to blockchain explorer. Better, you can do some transactions with it today to show that you own the remitano account.
I wish this can sincerely help.

[Pmalek]

Firstly, someone noted that your password was reset via an email, and you haven't told us if your email was hacked aswell, or you share email with someone or you used an invalid email upon signing up to Bitcointalk.

He said that he no longer has access to his email and lost it some time ago claiming it is invalid. Whether or not that means that his old password no longer works or he never used a real email address, makes very little difference right now. He surely didn't add a recovery email or a phone number to be able to reset the password in that way.

...the problem is that I have no access to my email for sometime now, it's been invalid.

[hosseinimr93]

Lastly, since you have joined campaign with the said account, can you get the address public on the winz campaign, then login into your remitano wallet, go to your transaction history and show us that both addresses corresponds.

OP has already shared the screenshot of his deposits history page.
Since images can be easily edited, it doesn't prove anything.

Better, you can do some transactions with it today to show that you own the remitano account.
I wish this can sincerely help.

Remitano is a custodial wallet and I don't think they process withdrawals from the address the user has deposited to.
So, even if OP makes a withdrawal, it can't prove anything.

[Gaasty8]

I'm unable to post images with this appeal account Gasty8 because of I'm newbie with this account, but I have to drop links that shows and categorise evidence that I'm the rightful owner of Gasty4.

(1) Starting from the campaign I was participating before my account got hacked. This link https://ibb.co/4pHKwsh attest that the wallet in WINZ.io spreadsheet belongs to me Gasty4.

(2) Secondly, I have to indicate were my wallet address is attached for payment from the Blockchain which I received payment, please access this link: https://ibb.co/6bBwgfH
and I know it will be good for I to provide the link of the Blockchain direct from the website....link: https://www.blockchain.com/btc/tx/22cf48215147fa284ad3839471b63edb2fb10eaad6c5ab7fe083d74d0a9e3beb

(3) This is to show everyone my wallet ID [ https://ibb.co/m5xsVbb ] direct from the source being Remitano exchange of cryptocurrency, I used Remitano because it's possible and easier for me to exchange my Bitcoin to fiat currency.

(4) The email has been invalid like I said before, although I have been trying if I can get it back, but seems almost impossible for me to get. Also I switched cell phone, that's not even the case, like I failed to link my cellphone number to the invalid email. ​

(5) conclusion:  I need your support and directions towards recovery of my account from the recovery team since I can't sign a message which is necessary because I used Remitano wallet and it doesn't not have pass phrase, but if their is any source I can bypass pass phrase to sign message with this Remitano wallet someone should not hesitate to inform me or direct me properly.

I think with all this informations and details of my wallets provided above, I hope it's sincerely show's that I'm the rightful owner of the account.

Thanks for you contributions, hoping to hear good description.

[hosseinimr93]

(1) Starting from the campaign I was participating before my account got hacked. This link https://ibb.co/4pHKwsh attest that the wallet in WINZ.io spreadsheet belongs to me Gasty4.

This proves that 3Px9yxkNqTZYmqJnxn7nuAnoajhWa4MwBK belongs to Gasty4. But the problem is that there is no proof that you are the owner of Gasty4 account.  

(2) Secondly, I have to indicate were my wallet address is attached for payment from the Blockchain which I received payment, please access this link: https://ibb.co/6bBwgfH

All bitcoin transactions are public and everyone is able to take this image from blockchain.

(3) This is to show everyone my wallet ID [ https://ibb.co/m5xsVbb ] direct from the source being Remitano exchange of cryptocurrency, I used Remitano because it's possible and easier for me to exchange my Bitcoin to fiat currency.

I don't think the recovery team accept this as a proof of your ownership over Gasty4 account.
Images can be edited easily. Note that I'm not saying you have edited the image.

[GeorgeJohn]

<~~>

<..>

<..>

<...>

(3) This is to show everyone my wallet ID [ https://ibb.co/m5xsVbb ] direct from the source being Remitano exchange of cryptocurrency, I used Remitano because it's possible and easier for me to exchange my Bitcoin to fiat currency.

I don't think the recovery team accept this as a proof of your ownership over Gasty4 account.
Images can be edited easily. Note that I'm not saying you have edited the image.

I have clicked on the link dropped by Gasty4  it seems that any one can get the payment details from blockchain because it's open, but the one that convince me mostly that Gasty4 is the owner of the account from my perspective, is the link that redirect from here to remitano wallet directly, i believe no one can go directly to remitano without having the login details of remitano, the wallet display there and is very clear to show that the wallet details belongs to the user, so from other links he drops someone can manipulate that, it's only the remitano one i found authentic and worthy.

[KingsDen]

Better, you can do some transactions with it today to show that you own the remitano account.
I wish this can sincerely help.

Remitano is a custodial wallet and I don't think they process withdrawals from the address the user has deposited to.
So, even if OP makes a withdrawal, it can't prove anything.

It is quite unfortunate that OP situation is becoming worse at every attempt to redeem it. This is a lesson to many of us though.
I think the OP can send all his available evidence, including short video clips to the recovery team. He can be lucky and his account would be recovered.

[Pmalek]

As hosseinimr93 mentioned, those first couple of pictures don't prove anything. You took a screenshot of a public spreadsheet and a blockchain explorer entry. Anyone could have done that with any address from any signature campaign on the forum.

Remember that I asked you to make a video of you logging in to that Remitano wallet? Videos can't be faked, or you need enough knowledge and experience to do it. Images can be faked. As long as that remains a possibility, I don't think your wallet screenshot will be enough to convince the recovery team. A video might not be enough either, but it's better than a picture. So, do you have a way to record yourself logging in (without showing your password) and going to that screen that shows your deposit address? You can log in on a computer and record yourself from a phone or use a second phone to record what you are doing on the first one. 

[virasog]

Remember that I asked you to make a video of you logging in to that Remitano wallet? Videos can't be faked, or you need enough knowledge and experience to do it. Images can be faked. As long as that remains a possibility, I don't think your wallet screenshot will be enough to convince the recovery team. A video might not be enough either, but it's better than a picture. So, do you have a way to record yourself logging in (without showing your password) and going to that screen that shows your deposit address? You can log in on a computer and record yourself from a phone or use a second phone to record what you are doing on the first one. 

Even images are not easy to be faked. At least i don't have the skill to make a good fake image.
Lets suppose if OP is able to present the video of logging in to Remitano wallet ? Will this be accepted by the mods ? Everyone is sharing their own advices, i will be more interested to know what exactly mods need is such a situation and how the forum admins resolves such a case or it remains unhandled forever because of not enough evidences.

[LoyceV]

Even images are not easy to be faked.

"Inspect Element" in Chrome is very easy.

Lets suppose if OP is able to present the video of logging in to Remitano wallet ? Will this be accepted by the mods ? Everyone is sharing their own advices, i will be more interested to know what exactly mods need is such a situation and how the forum admins resolves such a case or it remains unhandled forever because of not enough evidences.

That's up to Cryptios. I've seen a case in which they weren't convinced by the "owner", and preferred to keep the account locked.

[JohnBitCo]

Why didn't he heed all the advice he was given at the time? Why create a topic and not listen to the answers? Merits?

Well, at that moment from his posting, it seems that he has learned a lot about securing the wallets but doesn't know what happened afterwards that he forgets everything and didn't implement it on himself.

Perhaps, he will get lot of lessons from this bad experience and will be very careful not only with his private keys but also with his email and everything related to passwords.

I really do appreciate reading all of your response, it will be a great part of me now and in the future.
The forum is unique, only those who find is hard/difficult to read and observe won't be successful.

Reading down all of your feedbacks has been educative and impactful. I really appreciate learning from you all.
As there are lots of examples one protect my wallets at most in the hardware's wallet.   

[Pmalek]

Lets suppose if OP is able to present the video of logging in to Remitano wallet ? Will this be accepted by the mods ?

From the evidence presented now, I would say that OP has no chance to recover his account. But that's just my opinion. What does he have to lose if he tries? He has already lost his account. Worst case scenario, the account remains lost. But if he is lucky and the recovery team decides to accept the video as proof, good for him.

It's certainly not a standard way to go about recovering your account. But proving he has access to the exchange coupled with IP logs, improves his chances slightly. But not even the same IP can be seen as proof in all situations.

[Mpamaegbu]

But not even the same IP can be seen as proof in all situations.

Yes, even IPs and locations do change while logged in from the same device. I don't know what causes that, anyway. It's a pity what seemed an easy to resolve issue is proving herculean by each passing day. I believe all that would've been put to rest if OP had copied out the seedprahse from his staked wallet on the forum. Little thing, right? But it's now a big deal. Like they say, we truly don't know the value of a possessed goods until it's stolen. That's the situation with what OP is passing through now. I just hope he finds light at the end of the (this) tunnel.

[GeorgeJohn]

But not even the same IP can be seen as proof in all situations.

Yes, even IPs and locations do change while logged in from the same device. I don't know what causes that, anyway. It's a pity what seemed an easy to resolve issue is proving herculean by each passing day. I believe all that would've been put to rest if OP had copied out the seedprahse from his staked wallet on the forum. Little thing, right? But it's now a big deal. Like they say, we truly don't know the value of a possessed goods until it's stolen. That's the situation with what OP is passing through now. I just hope he finds light at the end of the (this) tunnel.

The matter is getting contradictory due to series of people making suggestion about this missing account, the response from community users via the account show's that he can't recover the account, op, has provide information of his account according to his capability or understanding, the only thing i noticed via all these, is that op will backslide towards the information he obtain through the issue, i know only obstacle that is holding the account for discovery team to look into is signings of message with the wallet seed phrase

[JohnBitCo]

It's been a silence on the GASTY4  appeal thread. Gaasty8 was online till yesterday but did not told any update on the progress. I wonder if he has given up on the recovery of his account.

Gasty4 did not come online after february 04. Don't know what that hacker is doing after getting hold of the account 

[lovesmayfamilis]

Gasty4 did not come online after february 04. Don't know what that hacker is doing after getting hold of the account 

Was there really a hacker? Or is it the owner's fault?

He only has 32 merits, it's not such a big loss, so as not to try to start all over again. Moreover, his account was not blocked, and he did not take any actions at the time to protect himself in case of losing his account. What conclusions can be drawn? He is to blame.
Buddy, don't think I'm against restoring your account. Just learn to be more responsible. I am writing the third post with a call to just start over.
Today, receiving the merits that you received earlier can be much faster, because you already have some experience.
You just need to be able to fall and rise with a proud head.

[Igebotz]

Gasty4 did not come online after february 04. Don't know what that hacker is doing after getting hold of the account 

Was there really a hacker? Or is it the owner's fault?

After thread was created, the alleged hacker abruptly went offline, I may sound like an old school boy. But I believe Op logged in and saved his password on someone's device, and that person exploited it; the account was taken from him, not hacked as the OP claimed; it may be someone close to him. Starting a new one isn't a horrible idea, TBH

[CryptopreneurBrainboss]

After thread was created, the alleged hacker abruptly went offline, I may sound like an old school boy. But I believe Op logged in and saved his password on someone's device, and that person exploited it; the account was taken from him, not hacked as the OP claimed; it may be someone close to him. Starting a new one isn't a horrible idea, TBH

I'm of the opinion the account was hacked, Visit his trust page it says the password was reset and not changed. Assuming the password was changed it'll indicate that clearly. As I was writing this I visited the BPIP page and it's clearer that the hacker change his password through the email as it's indicated there. I remember the OP saying clearly he lost access to his email and didn't bother recovery it.

Also OP check clearly if you used the correct email to register your account because since there's no confirmation from the forum to verify email, you might have used a wrong email and it'll still go through. Now if someone would have created an email that matches that on your profile then they can rest your password. Although I'm still trying to understand why your account is been the target here, you haven't established yourself to become a target on the forum.

[Igebotz]

After thread was created, the alleged hacker abruptly went offline, I may sound like an old school boy. But I believe Op logged in and saved his password on someone's device, and that person exploited it; the account was taken from him, not hacked as the OP claimed; it may be someone close to him. Starting a new one isn't a horrible idea, TBH

I'm of the opinion the account was hacked, Visit his trust page it says the password was reset and not changed. Assuming the password was changed it'll indicate that clearly. As I was writing this I visited the BPIP page and it's clearer that the hacker change his password through the email as it's indicated there. I remember the OP saying clearly he lost access to his email and didn't bother recovery it.

In such instance, retrieving the account is nearly impossible because there is no staked address, the BTC address associated with the account is from exchange, making it impossible to sign messages, email access has been lost, and there is no other method to prove ownership?

[Mpamaegbu]

But I believe Op logged in and saved his password on someone's device, and that person exploited it; the account was taken from him, not hacked as the OP claimed; it may be someone close to him. Starting a new one isn't a horrible idea, TBH

Sounds more like what happened, in my opinion. But even that is a hack too. Once someone's password gets changed, it's a hack; whether whoever that did it is close to the victim or not, whether the victim earlier used the criminal's device or not. That's the way I see a hack. Why would anyone change anybody's password if the intention isn't to deny them access to it eventually?

In such instance, retrieving the account is nearly impossible because there is no staked address

I hope the so many users here who haven't staked their addresses will see a reason in what OP is passing through to warrant them taking necessary action to do that now.

the BTC address associated with the account is from exchange, making it impossible to sign messages, email access has been lost, and there is no other method to prove ownership?

I believe it's a bad idea to directly use exchange addresses. For me, it's better to use a private wallet and then transfer to the exchange whenever one wants. After all, it costs just cents as transaction fees this day.

[Igebotz]

he signed a message from this address BTC address bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu in the past on the OGnasty thread, can he sign a message from the same address and present it as evidence?

In such instance, retrieving the account is nearly impossible because there is no staked address

I hope the so many users here who haven't staked their addresses will see a reason in what OP is passing through to warrant them taking necessary action to do that now.

Address: bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu
Message: Gasty4 is a member of bitcointalk. 2/1/2022
Signature: ICrkWjvWDUP7b5jxyeqBYXnNxHfzc0Y2x2fYB6pbOZk1b2tD8KVR/npsBJjF9CRySGUMveBaBJLJWMdHgfkDi9M=

[LoyceV]

he signed a message from this address BTC address bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu in the past

I asked that in post #3

the BTC address associated with the account is from exchange, making it impossible to sign messages

Depositing a large amount of Bitcoin into the address could make ownership plausible, but I don't think Cryptios would accept it.

email access has been lost, and there is no other method to prove ownership?

Let's notify and ask the experts: alanst, 3dOOm, Rizzrack

[Igebotz]

he signed a message from this address BTC address bc1qer09xsqpn0gsxf9dqyt7zrkccd8lmy4h6smnuu in the past

I asked that in post #3

I just looked it up, and I didn't like the OP's explanation; yes, he used it to get merit from OG, but then what? he tossed away the private key? What was the point of the thread, after all, if not to teach newbies how to sign a message and stake their address? Only he has the ability to save himself from his hacker.

the BTC address associated with the account is from exchange, making it impossible to sign messages

Depositing a large amount of Bitcoin into the address could make ownership plausible, but I don't think Cryptios would accept it.

Large amount? Why a large sum if the only goal is to shows that he owns the wallet and has the ability to send and receive money? Don't you think any amount should suffice as long as it proves something?

[hosseinimr93]

Large amount? Why a large sum if the only goal is to shows that he owns the wallet and has the ability to send and receive money? Don't you think any amount should suffice as long as it proves something?

Since that address belongs to an exchange, he is not able to send bitcoin from that. In the case he makes a withdrawal, the fund will probably be sent from the exchange's hot wallet.
Also, sending bitcoin to that address can't prove the ownership. Because everyone is able to do so. If he sends a large amount to that address, it probably means that he owns the wallet. Because he will lose the fund if he is lying.  

[Hispo]

In my opinion something is fishy here, assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number, security key or Authy.
In the worst case it may take a couple of days and even deal with some Google costumer support, but still doable, I believe.

This makes me think that OP is not very familiar with 2 Factor authentication whatsoever, which it is a pity...

[LoyceV]

assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number

The opposite is also true: it would make it easy for an attacker to gain access to your Gmail account after gaining access to your phone number. I consider my Gmail password much more secure than access to my phone number. Countless employees at the phone company could mess with it, while nobody can mess with my password. For that reason I've disabled all "restore options" a long time ago. If I lose access, it's gone.

[lovesmayfamilis]

I have seen several users registering an account on the forum with temporary mail. If this happened to the OP, accessing his account was just a matter of time.

[Hispo]

assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number

... For that reason I've disabled all "restore options" a long time ago. If I lose access, it's gone.

Yes, thats is true SIM swap attacks are a thing and they are the reason one should not use one's phone number for anything money-related or perhaps in any case at all.

I simply find a bit baffling the fact OP did not have a backup plan to acceess his account, I mean, it does not have to be a phone number.
Security key, Google Autheticator, Authy, even a secondary email adress...

Heck, there are even emergency one-time use backup codes in for cases like this one, even thought the security of these are debatable, they can safe one's neck in situations like OP's.

https://support.google.com/accounts/answer/1187538?hl=en (Source)

Anyways, hopefully OP can find a way to recover his account.
I must feel terrible to lose one's account like this after the effort invested...

[LoyceV]

I must feel terrible to lose one's account like this after the effort invested...

Gasty4 has only 119 posts. It's not that bad.

[Pmalek]

In my opinion something is fishy here, assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number, security key or Authy.

It also doesn't have to be associated with anything. I have created temporary Hotmail accounts in the past, and they don't require that you add a recovery (secondary) email or a phone number that you can use to get a PIN code to during the creation process. But after a week or so, they start asking you to do it during the login process. So if you intend to use that email in the future, you have to do it, otherwise you can't log in to it anymore. Not sure what happens if you tick the option to remain logged in forever, but I am sure it's the same thing. Even if he had such security measures, he could have used the same password across all sites, so he effectively lost everything.

I am not sure why Gasty didn't take my advice seriously. I have suggested that he makes a video of his screen while he logs into that exchange that generated his Winz.io address. That proves that the person trying to recover the account has access to the exchange and address that was used before the alleged hack took place to receive signature payments.   

[Gaasty8]

Like I buy you advice and idea of doing the video, like I had it already the moment you said that, but what if I still don't get it ?
It's painful you see, I felt down @ Pmalek.
@ lovesmayfamilis thanks for your advice, I'm the blame here no doubts, at times life's humbles you when you're going too fast, and a step backwards make a double step forward.

Since I'm a newbie and I can't post the video, what should be done then ?

[Pmalek]

Gasty4 has only 119 posts. It's not that bad.

He also received 35 merits. A number that could mean a lot to him.

Like I buy you advice and idea of doing the video, like I had it already the moment you said that, but what if I still don't get it ?

You don't get what? If you have the video, you can submit it to the account recovery team because that's the only piece of proof that you have for your Bitcointalk account.

Since I'm a newbie and I can't post the video, what should be done then ?

There is no reason to post it here unless you want the community to give you some feedback. If that's what you want, you can always upload it on YouTube or Vimeo, for example. I know that Imgur allows users to upload videos as well, but I am not sure if they have to be downloaded or if they can be watched online on the platform. After that, you just share the link to it. Have you checked your video to make sure it doesn't contain any identifiable information or hints to your password?

[virasog]

Like I buy you advice and idea of doing the video, like I had it already the moment you said that, but what if I still don't get it ?

You don't get what? If you have the video, you can submit it to the account recovery team because that's the only piece of proof that you have for your Bitcointalk account.

I think by this time he has no idea where to submit his appeal. Posting the proof here or discussing more about it won't help him recover the account.
He need to contact the account recovery team which i am sure he haven't done till yet. Better if someone guide him how exactly to contact the recovery team.

[Igebotz]

Like I buy you advice and idea of doing the video, like I had it already the moment you said that, but what if I still don't get it ?

You don't get what? If you have the video, you can submit it to the account recovery team because that's the only piece of proof that you have for your Bitcointalk account.

I think by this time he has no idea where to submit his appeal. Posting the proof here or discussing more about it won't help him recover the account.
He need to contact the account recovery team which i am sure he haven't done till yet. Better if someone guide him how exactly to contact the recovery team.

The recovery contact link is on the first page of the thread, so he already knew what to do. Posting a video is another way to prove it, but don't you think the hacker would also try to steal the exchange if the email associated with the account is also linked to the exchange?

The recovery team are also members of the forum and must have seen this discussion, however they will not take any further action unless they are contacted with the correct information.

[Cookdata]

In my opinion something is fishy here, assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number, security key or Authy.

Do you mean the same Google where a single mobile phone number can routinely be used to create tens to hundreds of Gmail accounts? If the OP has joined his Gmail account with a phone number that is not his, the account is no longer will be hard to retrieve, and the chances of him having that account back is slim, my friend.

In the worst case it may take a couple of days and even deal with some Google costumer support, but still doable, I believe.

Account recovery without an original key or a cell phone number will be a waste of time and effort, and support will do nothing since they may believe it's an impostor, just like everyone else does right now.

[Igebotz]

In my opinion something is fishy here, assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number, security key or Authy.

Do you mean the same Google where a single mobile phone number can routinely be used to create tens to hundreds of Gmail accounts?

Gmail accounts only permit one phone number per account, but it's optional and only used for password recovery. I've tried to use the same phone number for numerous accounts, but it never worked. I'm not sure if the rules have changed.

In the worst case it may take a couple of days and even deal with some Google customer support, but still doable, I believe.

Account recovery without an original key or a cell phone number will be a waste of time and effort, and support will do nothing since they may believe it's an impostor, just like everyone else does right now.

Full name, Date of Birth, Secret question are other means to retrieve an account via customer support.

[Pmalek]

Posting a video is another way to prove it, but don't you think the hacker would also try to steal the exchange if the email associated with the account is also linked to the exchange?

That's possible if he connected the same accounts to the one email that got hacked. But he stated that he has already created the video, he just doesn't know where to post it.

Are you maybe trying to say that we could be talking to an imposter who is trying to recover someone else's account? That same imposter could have access to the victim's exchange account. That's something that can't be ruled out either. But if that's true, the question is, what happened to the real owner and where is he? The Gasty4 account was active throughout January until the alleged hack happened. Seems unlikely that he would disappear at the same time when someone else started claiming that the account got hacked. Right now, there is only one user saying he is the rightful owner of the Gasty4 account. If there was a 2nd person, it would be much harder to prove who is who. 

[lovesmayfamilis]

If there was a 2nd person, it would be much harder to prove who is who. 

There is another Gaasty, he registered a day earlier than the OP. It looks like an account with 35 merits is going viral . Are you so reassuring for the owner to recover if he sends the video, and everyone is sure that the moderators will agree with his evidence?
But this story is getting more interesting every day.



How long does this? OP is wasting time. During this time, he could, with diligence, collect his lost merits, at least a part.

[Igebotz]

Posting a video is another way to prove it, but don't you think the hacker would also try to steal the exchange if the email associated with the account is also linked to the exchange?

Are you maybe trying to say that we could be talking to an imposter who is trying to recover someone else's account? That same imposter could have access to the victim's exchange account. That's something that can't be ruled out either. But if that's true, the question is, what happened to the real owner and where is he?

No! What I'm trying to imply is that the hacker isn't far away and may be monitoring this post as well, and may take advantage of the situation to hack his exchange account if the OP reviews it here. But his email address was not shown on his profile, I'm still certain that someone close to him hacked the account. Outsider would have been completely unaware that such an email existed.

There is another Gaasty, he registered a day earlier than the OP. It looks like an account with 35 merits is going viral . Are you so reassuring for the owner to recover if he sends the video, and everyone is sure that the moderators will agree with his evidence?
But this story is getting more interesting every day.

That's what we don't know, but it's better to try than to do nothing at all; this is the only evidence he has at the moment, and perhaps the recovery team will find it useful.

[Hispo]

In my opinion something is fishy here, assuming he is using a popular e-mail provider like Google, it should be relatively easy to re-gain access to it if it is associated to a cell number, security key or Authy.

Do you mean the same Google where a single mobile phone number can routinely be used to create tens to hundreds of Gmail accounts?

Gmail accounts only permit one phone number per account, but it's optional and only used for password recovery. I've tried to use the same phone number for numerous accounts, but it never worked. I'm not sure if the rules have changed.

In the worst case it may take a couple of days and even deal with some Google customer support, but still doable, I believe.

Account recovery without an original key or a cell phone number will be a waste of time and effort, and support will do nothing since they may believe it's an impostor, just like everyone else does right now.

Full name, Date of Birth, Secret question are other means to retrieve an account via customer support.

Exactly, It may difficult to deal with Google's customer service,but not imposible, imo.

[Pmalek]

Are you so reassuring for the owner to recover if he sends the video, and everyone is sure that the moderators will agree with his evidence?

No, not al all. I even mentioned in one of my posts that all the information he provides can be in vain and might not be accepted. But what else can a person provide who has no signed message on the forum and can't access his email. An email saying 'Hi, I am Gaasty and this is my screenshot', will surely not get the job done.   

But his email address was not shown on his profile...

You can make your email address visible or hidden to the public through the settings. But when you are logged in, you will always be able to see your email in your profile. Whoever accessed the account, could have taken a look.

[virasog]

Are you so reassuring for the owner to recover if he sends the video, and everyone is sure that the moderators will agree with his evidence?

No, not al all. I even mentioned in one of my posts that all the information he provides can be in vain and might not be accepted. But what else can a person provide who has no signed message on the forum and can't access his email. An email saying 'Hi, I am Gaasty and this is my screenshot', will surely not get the job done.   

Checking here the progress on the recovery of the GASTY4 account. The OP isn't active from this account (Gaasty8) and the hacked account hasn't been login either since the hack.

It seems that OP knows he can't recover his account because of not enough evidence, so he had left the case unattended or he has given up on the account.