Hello, it's long overdue for an update on the current status of Coldkey.
First, some of the Bas orders have been delayed.
They are in process and rest assured will be fulfilled soon.
On top of this, I just recently noticed shop emails aren't sent properly.
This implies that all emails with shipping details haven't been sent as well.
Most of the Bas Coldkeys have shipped as of last week, a few parcels remain to be shipped.
I'll be going through them all send manually the shipping details to every customer.
Due to the high interest in the latest sets, we've become backlogged on shipping a bit.
Some people also had some custom orders.
However I am only one person and cannot possibly fullfill all of them as timely as I would like.
The process is long and timely, and prone to unexpected happenings.
This is a source of frustration and needs to be addressed.
We are releasing and listing Coldkeys carefully to temper the incoming orders.
That allows us to process it all before we are comfortable to move on further.
Sometimes it takes longer for various reasons, independently of our will.
That said, we have been working to get our new operation streamlined via a small move of operations.
We are still functioning on a "best effort" basis.
This is neither optimal or satisfactory but we're doing our best to keep Coldkey going.
TLDR : Please don't misunderstand the message.
It's just sometimes, it takes a few days to get some order going.
Sometimes, it takes a week or slightly longer.
We're carefully maneuvering to not let ourselves get too much behind
Also, I wanted to say something about communication.
The way it has been happening and kept going on also became a source of frustration.
I present my apologies to everyone who reached out in some way and didn't hear back from me.
Over time, I shifted from being a member of our community to a maker of physical Bitcoins.
This has been tough to deal with, and needs to be done differently.
Despite owlcatz's help with communication, some people reach out to me directly on IM apps.
I've been sharing my details quite openly before getting involved with Coldkey.
Today it's not helping as I can't be present on all fronts to reply to everyone.
This cannot keep going on. For the best, I will be disabling Telegram, Discord, WhatsApp.
Also, I will be disabling Bitcointalk PMs.
In my profile, I'll add email addresses :
One for Coldkey related purpose, and another for a more general Bitcoin and bitcointalk use.
I'll be reaching out to everyone that I've been in contact with, to explain this. (on all IM apps)
For you as for myself, this can't go on like it was / is still happening.
We do not remain idle behind the curtains.
Here is a sneak-peak of what we have in our pipes.
More info in an upcoming ANN thread.
(in a few days)
